Billing - iTunes doesn't try and take the money from my a/c. It takes me to the generic support home page instead.
I had a problem with my bank account going overdrawn a few weeks ago (caused by a 3rd party taking money from my a/c and putting it overdrawn). An amount of $1.06 is showing as owed on my iTunes billing. There is money in my bank account now. When I try to download an update or a free app I get redirected to update my billing info. My debit card is the same number as before, the only difference is there is money in the acccout now. For some reason when I update my billing info using the same card number instead of Apple trying to take the $1.06 out of my account it directs me to the iTunes support home page which shows all the differnt countries flags.
From what I can see there are no answers to my specific problem in the forums and as far as I know Apple doesn't offer a human being to talk with to get it sorted.
Does anybody have any ideas how I could resolve this? I'm very frustrated with it that's for sure.
If you mean that you are getting a message to contact iTunes Support then you can do so via this link and ask them for help : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
But as far as I know debit cards are no longer accepted as a valid payment method - they are not listed on this page and there have been a number of posts recently about them being declined
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