Billing name change

Has anyone successfully changed their last name on the bill? I have updated Verizon Community, but can't find a way to update my name on the account. Do I need to call Customer Service or go in to a store? Or is there a way online?

    Hello KimiWild, help is here front & center! The last name would have to be changed by us and is not an option online. We can be reached at your earliest convenience via these channels: http://vz.to/19p59Ec If the account was just established within the last 30 days, you will have to take a photo id to a store location to change it.
WiltonA_VZW
VZW Support
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