Billing probeme with my old visa card. I change a new visa card but It is not accepted. What to do

Hi all
I have et billing problem with my Ipad and Iphone.
I change et visa card (new one) and when I introduced the informations asked, I get the following answer: "change payement method. There is a previous billing problem. Your card is not accepted". What to solve the problem

Hello jwpg,
Thank you for the details of the issue you are experiencing after restoring an iCloud backup. I recommend the following articles for an issue like this:
iCloud: "Incorrect Apple ID or Password" alert when setting up iCloud after upgrading to iOS 7
http://support.apple.com/kb/TS5207
iOS 7: If you're asked for the password to your previous Apple ID when signing out of iCloud
http://support.apple.com/kb/TS5223
Thank you for using Apple Support Communities.
Best,
Sheila M.

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I found an old Apple id on a computer I use infreqently with an old Ipod. I have the the Applie ID, but I do not have the password. In addition,my email account has changed since I created this Applie ID. How can I get reset info to new email address?

I found an old Applie ID on a computer I use infreqently with an old IPod. I do not have the password for this AppleID. When I use the procedure to reset the password, I cannot receive the email as my email address has changed from the original used with the Apple ID. How can I get the reset information sent to my current email addres so I can establish a new passwod for this Applie ID?

FR Tecmobility is wrong, sure he means well but what he suggests will not work - signing out of iTunes Store and back in will have no effect on iCloud. Try the steps at iOS 7: If you're asked for the password to your previous Apple ID when signing out of iCloud
You may need to contact apple tech support if none of the password change methods work for you. Ask for Account Security. They will need to verify identity, to ensure you are who you claim to be. If that goes well, they can send a password rest e-mail to any e-mail you desigate, so make sure it is one you can access. Then reset the password. Then you can delete the iCloud account (needs the password to turn off find My Phone/Activation lock)
keep data on phone, then sign in with your desired apple ID. Good luck. hope you get this sorted out.

HT1918 I have a new visa debit card, I have tryed several times to put in this new information into my IPad. The program keeps telling me. There's a billing problem with a previous purchase. Please update your payment method. The program will not let me u

I have a new visa debit card, I have tryed several times to put in this new information into my IPad. The program keeps telling me.
There's a billing problem with a previous purchase. Please update your payment method.
The program will not let me update, what am I doing wrong. rose165

I would love to have a phone number to call someone with apple on this issue.

Good night, do not know what is happening can not buy gold with my visa card for itunes gives me error, but I have money on the card, always worked but this time not accepted!!

good night, do not know what is happening can not buy gold with my visa card for itunes gives me error, but I have money on the card, always worked but this time not accepted!!

To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

How can i change my old master card account into my new master card account in app store?

HOw can i change my old master card account into my new master card account?

Howdy Aldringwapo,
Thanks for using the Apple Support Communities.
To change the payment information associated with your Apple ID, follow the directions in the article below.
Change or remove your payment information from your iTunes Store account (Apple ID) - Apple Support
Have a good one,
Alex H.

I am having serious issues trying to alter my old iCloud account with an old non-functioning email to my new apple id with a new email address. The message keeps coming up on all my apple products with my old email (which is not available anymore).

I am having serious issues trying to alter my old iCloud account with an old non-functioning email to my new apple id with a new email address. The message keeps coming up on all my apple products with my old email (which is not available anymore).

I have the same problem - it is maddening. I rely on this iPad for work so this is not just an annoyance! The above solutions of changing the appleid on the device or on the website do not work.
The old email address no longer exists - I haven't used it in a year probably and I no longer have the account. I logged into the appleid website and there is no trace of the old email address so there is nothing that can be deleted or changed there. On the iPad there is no trace of the old email address so nothing can be deleted there either. I have updated the iPad software and the same problem comes right back. Every 2 seconds I am asked to log in using the old non-existent email. The device is currently useless.
The only recent change to anything was the addition of an Apple TV device, which was set up using the correct login and password.
Does anyone have any ideas? The iPad has been backed up to the iCloud so presumably it now won't recognize the current iCloud account? So restoring may notbe an option?

How can I change the Apple ID associated with my iCloud account? I changed it in my itunes but the old id is still hijacking my icloud!

how can I change the Apple ID associated with my iCloud account? I changed it in my itunes but the old id is still hijacking my icloud!

Hello pscorning1,
I apologize, I'm a bit unclear on the exact nature of your question. If you have already changed the information associated with your current Apple ID (*not* created an entirely new Apple ID), you may find the following article about updating the various Apple ID services helpful:
What to do after you change your Apple ID email address or password - Apple Support
Sincerely,
- Brenden

HT5621 I changed my Apple ID but on my iPhone when I go into settings iCloud it still shows the old Apple ID. How do I change this? I was going to delete the iCloud account from my phone then add it back with the new Apple ID, but I'm not sure...help!

I changed my Apple ID but on my iPhone 4S w/ iOS 7.0.4, when I go into settings > iCloud it still shows the old Apple ID. How do I change this? I was going to delete the iCloud account from my phone then add it back with the new Apple ID, but I'm not sure...help!

http://support.apple.com/kb/TS5223?viewlocale=en_US
Peace, Clyde

HT1918 Hi out there ! I've updated my account settings with a new credit card but it will not accept it why I don't know as it is a valid credit card !

Hi out there ! I've updated my account settings with a new credit card but it will not accept it why I don't know as it is a valid credit card !

Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

I changed my provider in the icloudwindow appears the old apple id. with the new apple id, which is working, will not accept. what i have to do?

hi, i changed my provider in the icloudwindow appears the old apple id. with the new apple id, which is working, will not accept. what i have to do?

Actually you always use ethernet..
MBA does not come with ethernet port.. but apple sells both a cheap usb to ethernet and a much more expensive and much faster thunderbolt to ethernet adapter. With ethernet to eliminite this silly situation of setting up wireless over wireless, so if you make any change you instantly drops you off the network. Like cartoons of people sawing off the branch they are sitting on.
But you can reset.. no reset will do anything at all to the material on the hard disk. You must deliberately erase it.
Read the info because you may only need to do a soft reset. That is hold the reset for 1sec (2-3sec is fine) as long as you don't hold it for a full reset.
http://support.apple.com/kb/ht3728
Even a full factory reset will not harm your files in any way, (or any further!!)
I am "concerned" that you have no backup to vital files on your TC. That is not wise. TC are no more immune to failure than any other hard disk.. (actually latest ones use the cheapest green WD drives money can buy) and keeping files in only one location is a receipe for disaster. An external drive is much more accessible.. cheaper and tend to be more reliable. There are too many things to break in the TC.. it is designed as a backup target for TM. Not a file store.

I have an account for apple but this is not acceptable for i cloud. It say it is correct ID and password but this is not icloud account. So my phone can not connect with my computer and not synchronization too

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ErolSinan wrote:
... there is no button for update between the About and Usage buttons in the General. ...
Correct. That is only a feature of iOS 5 or later...
ErolSinan wrote:
... yes my phone is 3G.
then it can only go as far as iOS 4.2.1

Changed my Apple ID email, but ICloud does not recognize my new login, only my old one (which is now non-existent) HELP!

Changed my Apple ID email, but ICloud does not recognize my new login, only my old one (which is now non-existent) and requires the password to do anything. Everytime I go onto the ICloud page it shows my old email and requires the password, but I can't exactly type in a password because that won't work. I can't find a way to change my email or delete ICloud.

If the old ID is an earlier version of your current ID, do the following:
Make sure you are signed into iMessage and FaceTime with your current ID. If they are signed into the old ID, go to Settings>Messages>Send & Receive and Settings>FaceTime, tap the ID, sign out, then sign back in with your current ID.
Then temporarily recreate the old ID by going to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. (You should not have to verify the old email account so it doesn’t matter if you no longer have access to it.) Now go to Settings>iCloud, turn off Find My iDevice and enter your current password when prompted (even though it prompts you for the password for your old ID). Then go to Settings>iCloud, tap Sign Out (or Delete Account if you are not running iOS 8) and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address back to the way it was. Now you can go to Settings>iCloud and sign back in with your current iCloud ID and password (your data will download back to your device).

HT1918 My account is asking me for my security code on my credit card, but it will not accept the code as valid? Not sure what to do?

I am trying to purchase an app on a new iPad we have purchased. I'm asked to put in my security code on my credit card for security reasons, but it will not accept my code as valid. Not sure how to proceed.

Is the address on your iTunes account exactly the same (format and spacing etc) as on your credit card bill : http://support.apple.com/kb/TS1646 ? If it is then you could try what it says at the bottom of that page :
If the issue persists, contact your credit card company and verify that they and any company they use to process credit card authorisations have the correct information on file.
And/or try contacting iTunes support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

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Billing probeme with my old visa card. I change a new visa card but It is not accepted. What to do

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