Billing Problem: Tax and Franchise Fee for Internet Service

As I said it's likely not fixed. They likely just issued a one time credit to offset the charges, but the charges will just be back next month. I already said agents have no control over taxes.

I am currently being charged tax and a franchise fee for my internet only service. I do not have cable/TV service. I have verified this fact with two Comcast representatives. However, my account as it appears online shows that I have cable/tv service. As per H.R. 3086 - 113th Congress (2013-2014), Permanent Internet Tax Freedom Act - Amends the Internet Tax Freedom Act to make permanent the ban on state and local taxation of Internet access and on multiple or discriminatory taxes on electronic commerce. Therefore, since the Comcast representatives verify that I have only Internet service, the tax and franchise fees on my bill are illegal. On numerous occasions I have requested that this error be addressed, and now I am resorting to this forum for some help before I file a complaint with my local utilities and other regulatory boards. My wish is not to create a problem for Comcast. I simply wish for my bill to be corrected and reflect only the legal charges associated with my account. Thus far, no Comcast representative has been able to address or correct this problem.

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Billing Problem: Tax and Franchise Fee for Internet Service

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