Billing service-monitoring log

Hi all,
If im not mistaken billing service is a tool/cmd that can generate the audit logs.
If i enable the billing service, how to get the output?
How to generate the report/audit trail which it can show the list of applications
that has been used in one day & who the users? Like Matlab, the license is limited so i need to track
how much license for MatLab that has been released.
Hope can get feedback from you guys.
Thanks.

Not sure billing services can generate report in such fine grain detail, but I do know that audit logs are different from billing services. I suggest that you turn both of them on and see which one can generate the info you need.

Similar Messages

Data Services Admin Console "Read Timed Out" via Job Monitor Log Tab.

Hi All,
I am getting the "Read Timed Out" via Job Monitor Log Tab issue, when large ETL jobs are being executed.
Is there a resolution for this issue.
Thank you
Kind regards
Hai.

Hi Manoj,
I have checked the UNIX server and the admin.xml is not located in advised location.
The only two file that are in the advised location are:
- ContentTypes.xml
- PythonAPI.xml
I have another install of data service (default installation) on a windows environment, and I checked the advised location and the file is there.
Is it possible to copy the windows admin.xml to the Unix server.
Thanks
Kind regards
Hai.

Having Issue with Service Monitor Report when using Oracle DB

Hi,
I set up Oracle XE to store monitoring and message data for Service Monitor. I configured the Database Connection in Policy Studio, and deployed the configuration. When starting the Service Monitor, I got "There are no reporting nodes configured." error.
Here is the detailed message:
INFO 27/Jan/2012:13:13:54.155 [ed46fa00] thread set netsvc threadpool drained
INFO 27/Jan/2012:13:13:55.074 [ed46fa00] rolling file logs/ConfigurationManagementAuditTrail.xml stopped
INFO 27/Jan/2012:13:13:55.078 [ed46fa00] Shutting down Policy Director Manager
INFO 27/Jan/2012:13:13:55.093 [ed46fa00] rolling file trace/ServiceMonitor.trc stopped
[oracle@EDCPR16P0 bin]$ ./oegservicemonitor
INFO 27/Jan/2012:13:13:59.896 [911baa00] Attempting to connect to entity store at federated:file:////u01/app/oracle/oeg11g/oegservicemonitor/conf/fed/configs.xml
INFO 27/Jan/2012:13:14:03.014 [911baa00] Realtime monitoring disabled
INFO 27/Jan/2012:13:14:03.016 [911baa00] Storing metrics in database disabled
INFO 27/Jan/2012:13:14:03.781 [911baa00] cert store configured
INFO 27/Jan/2012:13:14:03.785 [911baa00] keypairs configured
INFO 27/Jan/2012:13:14:03.791 [911baa00] Initializing server
INFO 27/Jan/2012:13:14:04.423 [911baa00] Attempting to connect to repConfig entity store at file:/u01/app/oracle/oeg11g/oegservicemonitor/conf/repConfig.xml
INFO 27/Jan/2012:13:14:04.455 [911baa00] There are no reporting nodes configured.
INFO 27/Jan/2012:13:14:04.456 [911baa00] Initializing report file format transformer
INFO 27/Jan/2012:13:14:13.005 [911baa00] Server initialized
INFO 27/Jan/2012:13:14:13.206 [911baa00] TCP interface
INFO 27/Jan/2012:13:14:13.206 [911baa00] checking invariants for interface *:8040
INFO 27/Jan/2012:13:14:13.206 [911baa00] listen on address 0.0.0.0/8040
It looks like the repConfig.xml file needs to be updated. If so, what elements? Anything else i am missing?

You need to add a Gateway node the service monitor.
To do this browse to http://HOST:8040/
Using the default port, you can connect to the Service Monitor interface in a browser, where HOST points to the IP address or hostname of the machine on which Service Monitor is installed.
Right mouse click and add the Gateway node.

Issue in Global Services Monitor GSM

Dear all,
I'm facing a problem in Global Services Monitor.
The Resources pool contains 4 Management Servers; 2 old and 2 recently installed.
The GSM was installed and was working normally on the old Management Servers.
But, after increasing the number of management servers to be 4 instead of two, the problem appeared.
The GSM is firing alerts on the new MS's and their state are critical (old 2 servers are healthy).
The alert description is as below:
Global Service Monitor Modules: Failed to discover Global Service Monitor locations.
Failure step: 'Couldn't get the ACS endpoint from discovery service. SubscriptionId: 'a6846da0-e5d7-4bea-ab13-836d89364b60', OutsideInServiceBaseUri: 'https://gsm-prod.systemcenter.microsoft.com/''
Message: 'Could not establish trust relationship for the SSL/TLS secure channel with authority 'gsm-prod.systemcenter.microsoft.com'.'
Details: 'System.ServiceModel.Security.SecurityNegotiationException: Could not establish trust relationship for the SSL/TLS secure channel with authority 'gsm-prod.systemcenter.microsoft.com'. ---> System.Net.WebException: The underlying connection was closed:
Could not establish trust relationship for the SSL/TLS secure channel. ---> System.Security.Authentication.AuthenticationException: The remote certificate is invalid according to the validation procedure.
at System.Net.Security.SslState.StartSendAuthResetSignal(ProtocolToken message, AsyncProtocolRequest asyncRequest, Exception exception)
at System.Net.Security.SslState.StartSendBlob(Byte[] incoming, Int32 count, AsyncProtocolRequest asyncRequest)
at System.Net.Security.SslState.ProcessReceivedBlob(Byte[] buffer, Int32 count, AsyncProtocolRequest asyncRequest)
at System.Net.Security.SslState.StartReceiveBlob(Byte[] buffer, AsyncProtocolRequest asyncRequest)
at System.Net.Security.SslState.StartSendBlob(Byte[] incoming, Int32 count, AsyncProtocolRequest asyncRequest)
at System.Net.Security.SslState.ProcessReceivedBlob(Byte[] buffer, Int32 count, AsyncProtocolRequest asyncRequest)
at System.Net.Security.SslState.StartReceiveBlob(Byte[] buffer, AsyncProtocolRequest asyncRequest)
at System.Net.Security.SslState.StartSendBlob(Byte[] incoming, Int32 count, AsyncProtocolRequest asyncRequest)
at System.Net.Security.SslState.ProcessReceivedBlob(Byte[] buffer, Int32 count, AsyncProtocolRequest asyncRequest)
at System.Net.Security.SslState.StartReceiveBlob(Byte[] buffer, AsyncProtocolRequest asyncRequest)
at System.Net.Security.SslState.StartSendBlob(Byte[] incoming, Int32 count, AsyncProtocolRequest asyncRequest)
at System.Net.Security.SslState.ForceAuthentication(Boolean receiveFirst, Byte[] buffer, AsyncProtocolRequest asyncRequest)
at System.Net.Security.SslState.ProcessAuthentication(LazyAsyncResult lazyResult)
at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
at System.Net.TlsStream.ProcessAuthentication(LazyAsyncResult result)
at System.Net.TlsStream.Write(Byte[] buffer, Int32 offset, Int32 size)
at System.Net.PooledStream.Write(Byte[] buffer, Int32 offset, Int32 size)
at System.Net.ConnectStream.WriteHeaders(Boolean async)
--- End of inner exception stack trace ---
at System.Net.HttpWebRequest.GetResponse()
at System.ServiceModel.Channels.HttpChannelFactory`1.HttpRequestChannel.HttpChannelRequest.WaitForReply(TimeSpan timeout)
--- End of inner exception stack trace ---
Server stack trace:
at System.ServiceModel.Channels.HttpChannelUtilities.ProcessGetResponseWebException(WebException webException, HttpWebRequest request, HttpAbortReason abortReason)
at System.ServiceModel.Channels.HttpChannelFactory`1.HttpRequestChannel.HttpChannelRequest.WaitForReply(TimeSpan timeout)
at System.ServiceModel.Channels.RequestChannel.Request(Message message, TimeSpan timeout)
at System.ServiceModel.Channels.ServiceChannel.Call(String action, Boolean oneway, ProxyOperationRuntime operation, Object[] ins, Object[] outs, TimeSpan timeout)
at System.ServiceModel.Channels.ServiceChannelProxy.InvokeService(IMethodCallMessage methodCall, ProxyOperationRuntime operation)
at System.ServiceModel.Channels.ServiceChannelProxy.Invoke(IMessage message)
Exception rethrown at [0]:
at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg)
at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type)
at Microsoft.SystemCenter.Cloud.SharedLibrary.Discovery.IDiscovery.GetEndpoints(String subscriptionId)
at Microsoft.SystemCenter.Cloud.SharedLibrary.Discovery.DiscoveryHelper.<>c__DisplayClass1.<DiscoverAcsEndpoint>b__0(IDiscovery service)
at Microsoft.SystemCenter.Cloud.SharedLibrary.RestCallHelper.ExecuteRestCall[TContract](Uri endpointUri, WebProxy webProxy, String accessToken, RestMethod`1 method)
at Microsoft.SystemCenter.Cloud.SharedLibrary.Discovery.DiscoveryHelper.DiscoverAcsEndpoint(String subscriptionId, Uri outsideInServiceBaseUri, WebProxy proxy)
at Microsoft.SystemCenter.Cloud.OutsideInUnitModule.DiscoveryWriteActionModule.Execute()'
Any clue?
Regards,
Khaled A. Hamad

Hi
Is there any requirement to install the Microsoft Root Certificate on the server where SCOM console is working? Shall I need to purchase Windows Azure Subscription also for GSM? Please let me know.
The scenario is - I have one SCOM server (Including all the server roles on the single server) and other server where VMM server and SCOM console is installed. I have installed GSM Management Packs on the SCOM server and configured one Web Availability Monitor
to be monitored from external servers (e.g. Chicago).
I am getting the below error:-
Log Name: Operations Manager
Source: Health Service Modules Ex
Date: 9/11/2014 7:14:26 PM
Event ID: 10001
Task Category: None
Level: Warning
Keywords: Classic
User: N/A
Computer: SCOMCLOUD.abc.in
Description:
Global Service Monitor Modules: Failed step: 'Couldn't get the ACS endpoint from discovery service. SubscriptionId: '1f156904-532e-416f-b570-1141438392a3', OutsideInServiceBaseUri: 'https://gsm-prod.systemcenter.microsoft.com/''. Diagnostic context: RequestId
= '0fe72d85-989c-4c1b-89c1-1f4b641c1578', New ConfigHash = '65afc4b6-c18d-5e68-56d3-482e2db1851a', '1' tests, Last ConfigHash = '00000000-0000-0000-0000-000000000000'. Exception: 'There was no endpoint listening at https://gsm-prod.systemcenter.microsoft.com/DiscoveryService/1f156904-532e-416f-b570-1141438392a3/Endpoints
that could accept the message. This is often caused by an incorrect address or SOAP action. See InnerException, if present, for more details.'
One or more workflows were affected by this.
Workflow name: Microsoft.SystemCenter.Omonline.OutsideIn.Discovery.ConfigUploaderRule
Instance name: Global Service Monitor
Instance ID: {298CB0DA-4453-EFD2-A7AC-C2E8F2F7100D}
Management group: SCOMGROUP
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Health Service Modules Ex" />
<EventID Qualifiers="0">10001</EventID>
<Level>3</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2014-09-11T13:44:26.000000000Z" />
<EventRecordID>149790</EventRecordID>
<Channel>Operations Manager</Channel>
<Computer>SCOMCLOUD.abc.in</Computer>
<Security />
</System>
<EventData>
<Data>SCOMGROUP</Data>
<Data>Microsoft.SystemCenter.Omonline.OutsideIn.Discovery.ConfigUploaderRule</Data>
<Data>Global Service Monitor</Data>
<Data>{298CB0DA-4453-EFD2-A7AC-C2E8F2F7100D}</Data>
<Data>Failed step: 'Couldn't get the ACS endpoint from discovery service. SubscriptionId: '1f156904-532e-416f-b570-1141438392a3', OutsideInServiceBaseUri: 'https://gsm-prod.systemcenter.microsoft.com/''. Diagnostic context: RequestId = '0fe72d85-989c-4c1b-89c1-1f4b641c1578',
New ConfigHash = '65afc4b6-c18d-5e68-56d3-482e2db1851a', '1' tests, Last ConfigHash = '00000000-0000-0000-0000-000000000000'. Exception: 'There was no endpoint listening at https://gsm-prod.systemcenter.microsoft.com/DiscoveryService/1f156904-532e-416f-b570-1141438392a3/Endpoints
that could accept the message. This is often caused by an incorrect address or SOAP action. See InnerException, if present, for more details.'</Data>
<Data>Global Service Monitor Modules</Data>
<Data>Couldn't get the ACS endpoint from discovery service. SubscriptionId: '1f156904-532e-416f-b570-1141438392a3', OutsideInServiceBaseUri: 'https://gsm-prod.systemcenter.microsoft.com/'</Data>
<Data>RequestId = '0fe72d85-989c-4c1b-89c1-1f4b641c1578', New ConfigHash = '65afc4b6-c18d-5e68-56d3-482e2db1851a', '1' tests, Last ConfigHash = '00000000-0000-0000-0000-000000000000'</Data>
<Data>There was no endpoint listening at https://gsm-prod.systemcenter.microsoft.com/DiscoveryService/1f156904-532e-416f-b570-1141438392a3/Endpoints that could accept the message. This is often caused by an incorrect address or SOAP action.
See InnerException, if present, for more details.</Data>
<Data>System.ServiceModel.EndpointNotFoundException: There was no endpoint listening at https://gsm-prod.systemcenter.microsoft.com/DiscoveryService/1f156904-532e-416f-b570-1141438392a3/Endpoints that could accept the message. This is often
caused by an incorrect address or SOAP action. See InnerException, if present, for more details. ---> System.Net.WebException: The remote name could not be resolved: 'gsm-prod.systemcenter.microsoft.com'
at System.Net.HttpWebRequest.GetResponse()
at System.ServiceModel.Channels.HttpChannelFactory`1.HttpRequestChannel.HttpChannelRequest.WaitForReply(TimeSpan timeout)
--- End of inner exception stack trace ---
Server stack trace:
at System.ServiceModel.Channels.HttpChannelUtilities.ProcessGetResponseWebException(WebException webException, HttpWebRequest request, HttpAbortReason abortReason)
at System.ServiceModel.Channels.HttpChannelFactory`1.HttpRequestChannel.HttpChannelRequest.WaitForReply(TimeSpan timeout)
at System.ServiceModel.Channels.RequestChannel.Request(Message message, TimeSpan timeout)
at System.ServiceModel.Channels.ServiceChannel.Call(String action, Boolean oneway, ProxyOperationRuntime operation, Object[] ins, Object[] outs, TimeSpan timeout)
at System.ServiceModel.Channels.ServiceChannelProxy.InvokeService(IMethodCallMessage methodCall, ProxyOperationRuntime operation)
at System.ServiceModel.Channels.ServiceChannelProxy.Invoke(IMessage message)
Exception rethrown at [0]:
at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg)
at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type)
at Microsoft.SystemCenter.Cloud.SharedLibrary.Discovery.IDiscovery.GetEndpoints(String subscriptionId)
at Microsoft.SystemCenter.Cloud.SharedLibrary.Discovery.DiscoveryHelper.<>c__DisplayClass1.<DiscoverAcsEndpoint>b__0(IDiscovery service)
at Microsoft.SystemCenter.Cloud.SharedLibrary.RestCallHelper.ExecuteRestCall[TContract](Uri endpointUri, WebProxy webProxy, String accessToken, RestMethod`1 method)
at Microsoft.SystemCenter.Cloud.SharedLibrary.Discovery.DiscoveryHelper.DiscoverAcsEndpoint(String subscriptionId, Uri outsideInServiceBaseUri, WebProxy proxy)
at Microsoft.SystemCenter.Cloud.OutsideInUnitModule.ConfigUploaderWriteActionModule.Execute()</Data>
</EventData>
</Event>
Any HELP would be really Appreciated.
Thanks in advance.
Abhinav | MCTS-Server Virtualization

How to create Service Monitor - best Way

I have a task at hand :
Creating monitor to alert when a service is stopped.
We are using SCOM 2012
I checked and found various ways to do so http://www.bictt.com/blogs/bictt.php/2011/03/16/scom-monitoring-a-service-part1
My requirement is : there are like 100 such services on 100 different windows computers that i need to monitor.
The services are not common , so 2 computers have the same service , Maybe some service that i need to be monitored be on 2 computers but overall every service is unique.
What is my best option:
1.Create a basic unit monitor and target to Windows computer class ? Create is as disabled ? Override for just the machine that has it.
Will it clutter my Windows Server class health explorer . (How bad is that as per performance)
2.Create a Service monitor using Windows Service templates
Do i have to create 100 target groups , as i have to Target the monitor to specific computer only
Since template service monitor create discoveries , targets etc on its own (Am i going to clutter SCOM with a lot of those) 100
3.Do i create a attribute for each service , so as to extend the windows base class to discover the computer that has specific service (Using registry)
too much work is it and how good of an option is this.
4.MP Authoring ,Create new class discovery based on WMI / Registry to find computer and then target the monitor
What would you do in such a case.

An example is the windows service monitoring from the Windows Management Packs. Microsoft does not discover any of these services. The MPs discover the Windows 2003 \ 2008 \ 2012 Operating System Class and the basic service monitors are targetted at
this class. This means it is relatively light weight monitoring (less overhead on the agent and less discovery information in the databases) but it does mean that you can't add any of these services to a distributed application or report on their availability.
You don't report on individual monitors but on objects which may have many monitors targetted at them.
Windows Server 2003
ü
Computer Browser Service
ü
DHCP Client Service
ü
DNS Client Service
ü
Plug and Play Service
ü
RPC Service
ü
Server Service
ü
TCP \ IP NetBios Service
ü
Windows Event Log Service
ü
Workstation Service
Windows Server 2008 (including R2)
ü
Computer Browser Service
ü
DHCP Client Service
ü
DNS Client Service
ü
Plug and Play Service
ü
RPC Service
ü
Server Service
ü
TCP \ IP NetBios Service
ü
Windows Event Log Service
ü
Workstation Service
Windows Server 2012
ü
Computer Browser Service
ü
DHCP Client Service
ü
DNS Client Service
ü
Plug and Play Service
ü
RPC Service
ü
Server Service
ü
TCP \ IP NetBios Service
ü
Windows Event Log Service
ü
Workstation Service
If you want to actually report on the availability of this windows service (or add it to a Distributed Application) then you do need to discover it - either via the Authoring Template or authoring your own discoveries.
Only you can decide what you need and you might have a different need for each service depending on what it is doing.
Jonathan Almquist has a good walk through here about how to change service monitoring to allow for consecutive occurrences of a service being unavailable but it is deep authoring.
http://blogs.technet.com/b/jonathanalmquist/archive/2011/06/24/windows-service-monitoring-reduce-false-alerts-part-2.aspx
Regards Graham New System Center 2012 Blog! -
http://www.systemcentersolutions.co.uk
View OpsMgr tips and tricks at
http://systemcentersolutions.wordpress.com/

Service monitor in WebClient UI

Hi Dudes,
I've been installed CRM 7.0 sp3, and in its release notes, it says:
"As of SAP CRM 7.0 SP03, a service monitor is available in the WebClient UI for monitoring the processing status of service transactions."
Since I cannot find it anywhere, I was wondering if someone could help me or has worked with this version before and knows where the link to the monitor is.
thank you in advance and have a nive day
Pablo

Hi Betty,
I'm logging with SERVICEPRO, but all i can't find the Service Monitor anywhere.
can you tell me which logical link the service monitor has?
thank you in advance.
regards
Pablo

Active monitoring logs randomly clearing after CU5

After performing the Exchange 2013 update to CU5, we have been noticing that some of the active monitoring logs are randomly clearing. Specifically the Throttling Config, Responder Definition, Monitor Definition, Probe Definition, and Maintenance
Definition logs. The only correlation I can find is in the Startup Notification logs I see an event every time the logs are cleared starting the Local endpoint manager. I looked back prior to CU5 and this event occurred infrequently, and accompanied by a handful
of other startup events, now it seems to be running by itself intermittently. It isn't happening at any consistent time or date range. Sometimes we will have 2 in one day, other times it will wait 2 or 3 days to clear. Default behavior even if the log
is full would be to overwrite old logs rather than perform a log clear, but I'm looking at the log and even after a full days worth there's barely 100 events in any given log. I reviewed the logs and there's no indication of trouble, no
errors or warnings. Is anyone else seeing this behavior on exchange?

Hi Theantioch,
From the release notification of Exchange Server 2013 CU5, CU5 includes a Managed Availability probe configuration that is frequently restarting the Microsoft Exchange Shared Cache Service in some environments. The service is being added to provide
future performance improvements and is not used in Cumulative Update 5. More information is available in
KB2971467. As of Exchange Server 2013 Cumulative Update 5, this notice and the frequent restarts of the managed availability process are
considered not to be a concern. Our issue could be related to the frequent restart. And we can safely ignore the problem. Thanks for your understanding.
Regards, Eric Zou

ALSB service monitoring implementation

We're in the process of planning an ALSB implementation and we're evaluating it's service monitoring capabilities. By default the monitoring is written to file so my understanding is that once the esb is recycled all metrics will be lost, so what we're planning to do is persist the metrics to DB. Reviewing the WLDF information, it indicates that you can use DB rather than the file store.
Wondering if anyone else has done this and if there's any recommendations or considerations for using the DB over file store, my primary concern would be around ESB performance.
Thanks in advance!

Hi Siva,
In 10g, there is no such way by which you may get the consolidated view of both your OSB and BPEL from the perspective of logs, trace files, alerts, server health checkups etc.
OSB 11g has been released and I think it should possible there (not sure as have not worked with 11g yet)
Regards,
Anuj

Batch Monitor Log and Status translation list

Could someone point me to the page that explains what the batch monitor log is saying?
Status: Failed - 3x crash service down (This seems odd since I don't have a server and am using the This Computer option.
or
?xml version="1.0" encoding="UTF-8" standalone="yes"?>
<logs tms="306256137.206" tmt="09/15/2010 11:08:57.206" pnm="Batch%20Monitor">
<log tms="306256137.208" tmt="09/15/2010 11:08:57.208" pid="4113" kind="mrk" sub="error" what="get-log" avail="false" msg="Get log query not supported."/>
</logs>
I don't mind looking up these, just need to know where to look.
Thank

Ok, no one knew.

Services Monitoring Dashboard in OEM

when I tried to run Service Monitoring Dashboard in OEM, one of the screen ask for the "Web Application to included in this report" so I was trying to picl the web site "EM WEbsite" (the only one target type that I have in my GRID), two questions
1. what is this EM Website for?
2. right now it show as down, do I need for it to be up? everything in my GRID seems to work ok but this guy is down and I don't know what it's for.
Thanks,

The EM website is EM's user interface - i.e. <hostname>:<port number>/em.
Service Leve Management (SLM) in Enterprise Manager is designed to help you model the service level agreement or operational level agreement that you define between your business users and IT, and between IT groups. To monitor the service level of applications, SLM is typically used with EM's synthetic transaction monitoring capabilities. For example, you may want to define synthetic transactions to simulate end users logging into your application, issuing queries, clicking on links, etc... in order to collect controlled measurements of application performance and availability.
Since Enterprise Manager itself is an application, we decided to set up a test to monitor it at well. What you typically want to do is to take the base setup that we provide to you, and add more beacons. Beacons are synthetic transaction "robots" that are used to send these synthetic transactions to the applications. For example, if your data center where EM is located is in the U.S., and you have administrators logging in from the U.K., you may want to deploy a beacon at their location so that the beacon can test from their location whether they can access EM or not. I am not sure why your EM website is down. Chances are something changed in your EM setup and the synthetic transaction is no longer valid. All you have to do is replace the existing test with a new one. At any case, the EM website being down is not going to affect your use of SLM in EM.
Hope this helps.
Chung Wu
[Application Management Blog|http://www.appmanagementblog.com]

Problem to add CUCM for the Service Monitor

I'm trying to add the CUCM for the CUSM(Service Monitor) and the Last Contact Status to CDR/CDRM DB is always "Waiting for Data"(According picture 1 attached). Due this issue, none Phone were added to service monitor.
I checked the credentials and all credentials are OK and the CUSM was added into CDR Billing Application Server list(picture 2).
I attached 2 pictures about the issue.
Picture 1: Service Monitor- Data Source Credentials Status
Picture 2: CUCM - CDR Management
Someone have any tips?
Thanks,
Luis

Well,, no responses. I have finally gotten a solution thats doesnt have this error. So, If your having this problem do this
1: Go thru all your projectes and delete all the clientConfigs, webService References, and the Service References Directories.
2: In one method or another delete the existing Web Service and Create a new one with all your subs and functions copied over.
3. DO NOT name it the same thing, so somethng like myWebSvc_03_ for the 3d time you have done this process. Fortunately, on this interation, all seems well. I can even do an update WebService without destroying the links. Makes
me wonder how much junk is hanging out in the code somewhere. I dont know if this is true or not, but it seemed to have worked best when I created all the projects and then added the sebService last. I do know that I had problems when adding a new project
to the solution after the web service was working.
4. Rebuild, and then go add you service references back into your solutions and update the code as needed.
Maybe I should just make the webservice a totally separate entity, but I am the ony one that would use it, so that seemed a additional complication.
One sort of unrelated note... You may have a solution that has a user control called in it, but itself is not using the web service. My project requires that I copy a clientConfig from another project. And then if you do a rebuild of the web service, you
my have to update this as well.
Im rather new to Silverlight, but this has been a real pain and a lot of work time lost due to this issue.
So, not an answer, but perhaps a workaround that will save you some of the pain that I have encountered.
Im marking this as answered, although its not really. At best its a workaround.

Billing service

i just read about the possibility to integrate a billing service. Is there somebody who has integrated a billing service into the portal server. And can he tell where to find more information about it.
Thanks yours Tilo

Not sure billing services can generate report in such fine grain detail, but I do know that audit logs are different from billing services. I suggest that you turn both of them on and see which one can generate the info you need.

Service Monitoring

Hi,
As part of the service monitoring we have identified some aspects like Response Time, Health Check up servers, logging etc.etc. We are using both OSB and BPEL for integrating our system with external systems. Before actual getting into finding the development of common UI, want to find out is there any way that gives consolidate view of both our OSB and BPEL from the perspective of logs, trace files, alerts, server health checkups etc etc..
Please let me know.
Thanks
Siva

Hi Siva,
In 10g, there is no such way by which you may get the consolidated view of both your OSB and BPEL from the perspective of logs, trace files, alerts, server health checkups etc.
OSB 11g has been released and I think it should possible there (not sure as have not worked with 11g yet)
Regards,
Anuj

Service monitor

Team,
got a typical query from my app owner.
we have a service monitor which is very critical. when the service is down how much time actually it takes SCOM to acknowledge it and notify it.
in my case it is taking 2-3 sec is their a way to reduce this.
RajKumar

Hi Raj,
Can you confirm if it is 2 - 3 seconds or minutes you get notified ?
As of i know 2 - 3 seconds is not bad and also even if you write a powershell script to fetch the service failure capture on the server where the service is located that also will take 2-3 seconds.
I would give a suggestion you create a Event based alerting rule --> Use system log for the log location and then search for the event id and description what it appears when it crashes.
Event id: XXX
Event source: XX
EventDescription: The Critical service crashed / or what your Event body contains for that.
Try and see if Event based rule is faster than service monitor.
Gautam.75801

Service Monitor discarding data

Hi all,
My Service Monitor (2.2) is associated with my Communications Manager (6.1). When I click on the "success" button, it says that data is discarded. I am sending a screenshot of this page.
In the server, cdr and cmr data appears in CSCOpx\qovr\preserve folder but is moved to CSCOpx\qovr\saved folder in few seconds. So data arrives at Service Monitor but cannot be reported.
What can I do to solve this problem?
Thank you.
Note:
I tried the steps below, but it did not work:
1. Remove the Service Monitor application billing server; (doing so removes the associated list of
backlogged files).
2. Restart the CDRM service.
3. Add Service Monitor to Unified Communications Manager as an application billing server.
4. Restart the CDRM service.

It discards what it believes is too old.
This may happen if the CCM has not been able to send data for some time. You can indeed restart the service that stocks the CDR's.
But make sure both machines are in the same timezone and puting both on the same NTP server is also a good plan.
Cheers,
Michel

Billing service-monitoring log

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