Billing under Contract

Hi all,
This is regarding Billing (partially or fully) billing a customer who is under contract.
Scenario:
1. Equipment is under contract
2. Few spares / services are covered under contract - should not be billied during contract period
3. Some spares / Services are not covered in contract - Should be billed at an agreed price
4.The Engineer or the planner may not be aware which are chargeable / unchargeable items / services
5. System should Create the bill based on the terms maintained in the contract
Can anybody please review the below process flow and correct If anywhere I am wrong?
1. Creating a contract VA41 with Service product as line items
2. Attach the Equipment to the Line item
3. Maintain the pricing agreements for the line item
4. Maintain agreed price for all the spares / services - ie.maintain zero (0) price for non-chargeable items
5. Create the bill (one time bill in advance - no Periodic billing)
Whenever there is a complaint from Customer
6. Create Notification and Service order
7. Plan all the spares / services in the Service order
8. Time and material confirmation against the service order
9. Run DP90 for DMR - Should fetch the price from Pricing agreement maintained in the Contract
10. Settle the Service order to the Service contract line item
I could not try this in our work place but I outlined process flow. Please let me know actual process
Thanks,
Pranav

Hi Pranav,
Your process steps looks okay. Please make sure that the Contract number is referenced in the Notification/Service order. DP90 reads the Cost in the service order and populates the suitable Material you had assigned in the DIP profile in the DMR. The pricing procedure assigned to the DMR reads the contractual conditions from the Contracts and determines the price according to the Condition record you had maintained for the condition types.Alternatively If you want to give zero $ for some spares,you need to maintain condition record with 100% discount for those materials/customer combination.Hope this helps.
Regards,
AlexPr

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