Biometrics finger print scanner not working on Qosmio F45 AV411

Hello,
 I have a Qosmio F45 AV411 that I have just installed Windows 7 32 bit on. This was not an upgrade, but a fresh image on a new hard drive. I have also got all the drivers to work except for the:
driver_fingerprint_upek_TC00237700A.exe
I have tried uninstalling and reinstalling as well. Is there software that goes with this device as well? I checked device manager, and it says I have the latest driver.
Thanks,
Daniel

Hi,
Try downloading and installing the Validity Sensor driver on the link below.
http://ftp.hp.com/pub/softpaq/sp52501-53000/sp52664.exe
After the installation has completed, restart the notebook.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

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