Bios corruption

After a BIOS update from HP, the laptop will not start. Because the PC is out of warranty, HP wants to charge to repair it. HP's update created the problem! That's a scam! There is supposed to be a way to recover bios from a backup and it does not work. I am a tech of 31 years and I have never seen such a money scam as this company is running. All my cistomers will surely know about this!
Beware of the terrible service from HP.

Try disconnecting everything that is not necessary such as the hard disk and DVD drive (disconnect the SATA cable) and any usb device connected to the PC.
What happens now?
If it does not boot up then there is indeed a BIOS corruption issue.
There are companies that can program BIOS chips if you provide a new eeprom chip and BIOS file. I see that your locale is Aurtralia/New Zealand. You should be able to find a BIOS rescue company online that can help you.
Otherwise, replacement of the motherboard with an identical one would be the simplest solution. Is is unfortunate that your PC is out of warranty.
Best regards,
erico
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Kernel doesn't log ACPI events: ACPI module or Bios corruptions

Well, this is very strange and i dunno where to look at to solve this:
My new NP530U3C (Samusung ultrabook)is running Arch and i'm currently using acpid to trigger the acpi events couse i have no DE (fluxbox).
I can't understand the way my kernel and acpid log the LID event:
Kernel.log
Oct 6 20:06:46 localhost kernel: [ 2.105259] ACPI: Lid Switch [LID0]
Oct 6 20:44:31 localhost kernel: [ 2.111136] ACPI: Lid Switch [LID0]
Oct 6 23:03:18 localhost kernel: [ 2.111244] ACPI: Lid Switch [LID0]
Oct 6 23:17:14 localhost kernel: [ 2.088524] ACPI: Lid Switch [LID0]
Messages.log
Oct 6 20:06:46 localhost kernel: [ 2.105259] ACPI: Lid Switch [LID0]
Oct 6 20:44:31 localhost kernel: [ 2.111136] ACPI: Lid Switch [LID0]
Oct 6 20:45:29 localhost logger: LID closed
Oct 6 20:45:48 localhost logger: LID opened
Oct 6 20:53:58 localhost logger: LID closed
Oct 6 20:54:07 localhost logger: LID opened
Oct 6 23:00:04 localhost logger: LID closed
Oct 6 23:00:16 localhost logger: LID opened
Oct 6 23:03:18 localhost kernel: [ 2.111244] ACPI: Lid Switch [LID0]
Oct 6 23:17:14 localhost kernel: [ 2.088524] ACPI: Lid Switch [LID0]
Oct 6 23:18:32 localhost logger: LID closed
Oct 6 23:18:40 localhost logger: LID opened
Oct 6 23:24:33 localhost logger: LID closed
Oct 6 23:24:40 localhost logger: LID opened
Oct 6 23:27:18 localhost logger: LID closed
Oct 6 23:27:28 localhost logger: LID opened
Oct 6 23:33:40 localhost logger: LID closed
Oct 6 23:33:48 localhost logger: LID opened
When i close the lid, i have to wait 10 sec approx to trigger the LID close event and start the suspend action!
on wakeup i don't know because my samsung can wakeup only with the power button (no lid in wakeup events).
So somebody can enlighten me?
*EDIT <-----
I can summarize it is a corruption of the Bios/ACPI module that affect this laptop after a certain suspentions circle (I mean not every first suspentions).
I would like to debug in a better way but i have no instruments to investigate:
If someone can point me to a way to debug this stuff like Bios corruptions and/or Kernel module failure...
Any advide is appreciated
Last edited by j0lly (2012-10-29 14:29:44)

well, is a samsung ultrabook! i'm doing some m ore tests and still 10 sec delayed!
a note:
when the kernel log the LID state i can suspend instantly after i really close the LID.
after a reboot, and halt/start thigs doesn't changes....
The kernel logger resume after some reboots or *resetting* (using a needle to click a button above the laptop close to the battery) the laptop <-- this method was whrote somewhere and i tried it, and solved sometinms the issue for 2/3 days.
is starnge because it appears without any regularity, but i'm not so pro and is difficult for me to figure out what can trigger the event!
EDIT
Oct 7 00:21:58 localhost kernel: [ 686.653890] psmouse serio1: Touchpad at isa0060/serio1/input0 lost sync at byte 6
Oct 7 00:21:59 localhost kernel: [ 686.668774] psmouse serio1: Touchpad at isa0060/serio1/input0 - driver resynced.
dunno if is important, but after a resume from suspend, i got this messege. i thought it was only after it (like a little error in the resume hooks) but no i'm noticing it in the messages.log every how
Last edited by j0lly (2012-10-06 22:24:03)

Bios corruption please help me!!! Screenblack and failed upgrade

I was upgrading my BIOS in my notebook, an envy 17, unfortunatedly the battery died in the process. My notebook cant restart again, it only has a beep with the blockmayus, and its all. Im sure that is a Bios corruption, i need help with the pendrive, i hope that the recovery USB can resolve this problem

Ayrton wrote:
I was upgrading my BIOS in my notebook, an envy 17, unfortunatedly the battery died in the process. My notebook cant restart again, it only has a beep with the blockmayus, and its all. Im sure that is a Bios corruption, i need help with the pendrive, i hope that the recovery USB can resolve this problem
Hi,
HP notebook computers have an emergency BIOS recovery feature that allows you to recover and install the last known good version of the BIOS from the hard drive, as long as the hard drive remains functional.
Try restoring BIOS using instructons in this HP web document. You have to strictly follow it to elicit a positive response. The timings are of utmost importance and you've keep on trying many times.
If that didn't work, try recovering the notebook BIOS using an external storage device (USB key) as mentioned in the doucment ...
The latest HP UEFI BIOS Update SoftPAQ is sp69886.exe . Run the installer and create a USB key as per instructions from another PC.
(This package contains the WinFlash utility and a system BIOS image for the supported notebook model running a supported operating system. The WinFlash utility is used to locally flash the system BIOS (ROM) on notebooks operating in a Microsoft Windows environment.)
Previous version of HP UEFI BIOS Update SoftPAQ sp66941.exe , is also available. You can try with this if latest one don't work out.
Note: Keep the laptop plugged in with AC adapter to Power supply during the whole process.
If the above methos doesn't work, please Contact HP in your region or local computer service center for further help in this regard.
Regards
Visruth
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Bios Corruption fix

I need help with my notebook because I have the bios corruption and windows + b solution doesn't work. Please help. My laptop is a HP g61

Hi RaphalDG:
Thank you for your inquiry. I am pleased to aid in this endeavor!
I understand that you are receiving a corrupt bios message. Here is a link to HP BIOS Application Selected is Corrupt or Missing click here. When you enter the Bios, do you see a roll back option, if so, you can use it, to take it back to before the corruption. Here is the HP Support Assistant for Windows 8 click here. as the version in the document is for Windows 7 and below. If this fails for any reason you could look at doing and Windows restore or an HP recovery to get back up and running. Here is a link to a page that has links for both options click here. I hope this helps,
Sparkles1
I work on behalf of HP
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Pavillion DV6 2020sa bios corrupt, wont take recovery. please help.

hi, thanks to anyone that has any input on this problem its much appriciated,
I am looking at my brothers laptop, pavillion DV6 2020sa he had a virus lock the screen, he held the power button to switch it off, upon reboot he gets the blank screen and flashing leds (2 flashes) upon lookin up it says bios corrupt, i have downloaded the bios from HP tis 3635.bin and have put in on a USB drive, the sticker under the battery also says 3635, so im confident i have the right one.
I then hold the win + B button and then power, it starts, and shortly after the USB stick light up and flashes, then stops, then flashes again, at that point i get 6 beeps, then silence, then i get 5 slow beeps, i have read this is meant to happen, but then its meant to resart, and this is the bit that dont happen, it dont do anything, when i restart it, it just does the same flashing lights.
am i doing something wrong, or something im missing.
Thanks again for any help.
Jamie.

You will need an eeprom programmer to reprogram a new BIOS chip with a fresh BIOS file. It takes a special hot air tool to successsfully remove and replace a notebook BIOS chip. This is not just normal soldering. This is what real electronics technicians and workers at an electronics R&D lab and workers on the assembly line at manufacturer do. Unless you just happen to be an electronics enthusiast or engineer, and I am guessing you are not since you asked these questions, this may be out of your league. If you feel adventurous and have your brother's permission to use his notebook as a guinea pig...go for it! It is not as easy as the guy in the video made it look. He is a trained technician and does it for a living.
Regards,
erico
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Presario CQ60-205EL Bios corrupted

Bios corrupted, why update failed.
How to restore with Win + B keys will not work.
I tried various ways to recover: with floppy-usb, usb-disk drive, but it did not work.
Can you help please? I take it as a Christmas present.
Thank you.

CCU try.
lnkzu or uztrvt
REO
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Presario CQ61-411WM BIOS Corrupted

2 Flashes of LEDs indicate BIOS Corruption.
(NO screen) Fans run OK. Power block OK. Memory OK. HDD OK.
Tech support information states; "Jump the BIOS pins to recover", or similar wording.
My question is; Where might the (pads/pins) be located on the motherboard.? - IF there are any?

Hi:
Did you look at the service manual for the notebook, chapter 4?
http://bizsupport2.austin.hp.com/bc/docs/support/SupportManual/c01868653/c01868653.pdf
Paul

Cannot boot....BIOS Corrupted ?

I have a lenovo 3000 Q, machine type 10003 Model Number 57054161 S/N SSxxxxxxxx M701W07, previously I change the motherboard and when it boot up it has this message invalid cpu serial number and error 00 something, but pressing enter to continue boot seem ok. But now I cannot boot the pc and cannot enter BIOS setup.
After the message usually I just press enter to continue, and it will boot up. Now it seem to stuck forever. Even pressing F1 to go to the BIOS also stuck at entering setup forever. Is the BIOS corrupted? I try to clear the BIOS by jumper pin, did not solved the problem. Searching for BIOS update / firmware for this type of PC on all over the internet did not find any BIOS firmware. It quite difficult to get info for this PC type with all the jumble up info at IBM and lenovo site.
Is there anyway to get this PC alive again ?
Moderator Note; s/n edited for members own protection

Already done that , I take out the battery for more than 3 days, and jump the clear CMOS jumper, but still when pressing F1, it stuck at Entering setup.
More detail on the boot up.
It come up with the ThinkCenter logo, Intel and Phoneix logo, then
ERROR 00CE Machine Type and Serial Number are Invalid!
Update the BIOS to correct this problem
System is starting
(To interrupt normal startup, press ENTER)
-- Usually this will boot up to the operating system, but not it stuck forever.
-- Pressing ESC will bring the boot up screen. It shows the :-
Phoenix TrustedCore(tm) Desktop SP2 for ThinkCenter.U
Copyright......
Lenovo Copyright.....
CPU Information
RAM Infromation
L2 cache info
There is no info regarding the hard disk or the cdrom drive although both of them are there and connected.
At the lower leff bottom stated Press F1 for Setup
Pressing F1 will change it to Entering Setup..... and stuck there forever.
Is there any way to fixed this ? Can I update the bios for this PC ? If can how, coz I cannot access the OS and where in the world that I can get the current BIOS for this PC, searching on the intenet did not found one. and to change the motherboard
is like buying a new computer.
Is there a reason that the boot up sequence did not detect the hard disk and the cdrom. the hard disk is sata 500GB and the cdrom is an ide cdrom that come with the PC.
Hopefully someone can shade a light on this problem.
Rgds
Din

BIOS CORRUPTED HP Elitebook 8530w Now it can't swicth ON

Please I need your help as soon as possible i am at the age of 16 and this is how my problem occurred.
One day I switched on my laptop and i received a error message BIOS CORRUPTED then I clicked F1 to continue while ignoring a very crucial message, When I shutdown my laptop and I switched it ON again I realised my laptop could not switch ON all it did was show those led lights and it didn't show anymore I don't know what the problem is and one more thing the screen did not go ON...I am not sure if your company has experienced this issue but the message should get through. PLEASE I NEED YOUR HELP.

Try to restore BIOS:
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&taskId=110&prodSeriesId=...
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BIOS Corrupted in new motherboard on notebook g6-1050sv

I have a pavilion G6 laptop. Earlier i had replace the motherboard with a new one. It's worked finebut now when i try to open it i got the message bios corrupted. I hit enter and after the reset i got black screen and the capslock key blink two times. I tried many solutions (winkey + B before start) but i got a black screen. do anyone know how to update bios with USB Flashdrive? I tried to put the files of the latest bios update to root forlder of the flash but didn't work. Any suggestion?
the motherboard is one month old. The notebook is g6-1050sv
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I tryed the following solution
1. I removed ac power cord
2. I removed laptop battery
3. unplug cmos battery
4. I Waited for 5 mins
5. plug in the power cord
6. press the power button
doing all steps above i finally I saw again the bios message corruption. I didn't pressed any key. Just I waited to start windows loading. After loading I upgraded bios to the latest version. Now laptop working ok but i have another problem.
when i install Intel HD drivers screen fill in with bright dots. If remove the drivers and load the default drivers from windows everything works fine. Any suggestions??
I have create new threat here

Compaq CQ61-411WM BIOS Corruption

My mother owns a Compaq Presario CQ61-411WM. When I attempt to start the machine the fan starts, the power and wifi buttons light up, the screen does not display anything, and the lights for the num-lock key and the caps-lock key blink in sets of 2 simultaneously. -- I have searched this problem and found that this indicates that a BIOS corruption is to blame. I have removed the CMOS battery in an attempt to reset the BIOS, to no avail. I have reseated the ram (but not the processor as i do not know how to disassemble the notebook that far), to no avail.
I then looked into the option of flashing the BIOS using the [Windows] + [B] +[PWR] method of recovering the BIOS. The computer just resets upon release of the keys. I have looked into this and found that this is due to the lack of the "HP_TOOLS" partition being present. I found that a solution to this is to create a flash drive formatted to FAT or FAT32, named "HP_TOOLS", and copy the required files for a UEFI flash. Then insert the USB and attempt to recover the BIOS. I tried a couple different files and the computer just resets when i release the keys. I believe that my problem is that i simply do not have the files for the exact computer. I also believe that it might be due to an incorrect file system configuration.
If anyone can advise me on anything that can help it would be greatly appreciated. And don't hesitate to ask for additional information.
EDIT: Also, it does not boot, thus any flashing utility that runs on windows or requires an actual boot of any kind will not work.

Hi POST13
Thank you for your post. I am glad to be of assistance!
I understand you are looking for a link to the UEFI diagnostics click here. I am pleased to provide you with it.
Sparkles1
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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ENVY 17-j005tx BIOS CORRUPTION - URGENT

Hello,
I have HP ENVY 17-j005tx and it showed HP updates and I let it install automatically. It promted me to reboot my notebook for the bios upgrade. The notebook was on AC power and it rebooted and I confirmed to install the bios when it rebooted to UEFI bios update page. After all the blocks were written it rebooted it self and gave me a blank screen. Then suddenly it turned it self off. I waited but nothing happend. So I decided to power it on. And nothing appears on screen ( the screen is not lighting up at all) and the WiFi led is on (orange). I realized the Caps Lock led blinks twices when it boots up. I've read on HP website and it defines as a BIOS corruption. I also read in one of the HP help pages that by holding down Win Key + B while turning on the laptop it should bring up the BIOS recovery page, but it doesnt work.
It would be great if anyone can help me out with this issue. I do have warranty + insurance but I'm sure there's a way to fix this issue before going to the store for a replacement. Also, if anyone could please send me a HP_TOOLS partition from their Envy 17-j005tx (to obtain the bios files such as 0xxxx.fd , 0xxxx.BIN , 0xxxx.BIN.DEC and 0xxxx.SIG). This will help me to include these files in my HP recovery USB drive. (I've setup a UEFI HP Enviornment [HP_TOOLS] on a USB drive from another HP laptop that I own - I need the mentioned files in order to flash the bios)
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Download the Diagnostics softpaq on another PC. Connect a USB flashdrive to the same PC. thatyou are using and double click the softpaq. Choose to install the PC_Tools to the USB flashdrive. You can also download the earlierer versions of the BIOS from the drivers download web support document and extract the softpaq to use as a source for the BIOS files that you requested.
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Probook 4710s, black screen, no activity: BIOS corrupted?

Hi, I have a HP Probook 4710s ENERGY STAR model. It is no longer the boot: the screen remains black, no prompt appears. The fan and hard drive run but there is no activity on the HD (LED this is not the signals). I think that has corrupted the BIOS. So, I tried to reload the original BIOS from a USB flash drive (512 MB), starting the notebook and holding the keys "Windows" and "B" with the power button (also tried with the combination "FN" + "B ", then simultaneously holding down the four arrows): I can see that in all cases the pendrive is found and read, but after a few seconds it emits only a constant flashing and nothing happens. During all these attempts, the LED on the "ALTBLOCK" flashes continuously at intervals of about 1 second.
Can anyone help me figure out what is the problem and how to solve it?
Also, I would like to know if this Probook uses a Phoenix BIOS, or if another type.
Thanks for the support
Flavio

Hello FMACOM,
Your ProBook is a Business model. Your issue would be best answered on the HP Enterprise Business Community Forum
Good luck!
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HP Pavilion p7 1040L bios corrupted

My PC is an HP Pavilion p7 1040L.
I updated the bios on Windows 7 Professional 64-bit, but my PC froze for a long time and I had to shut it down.
The bios file was downloaded from here http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=cp-102192-1&cc=id&dlc=en&lc=en...
When I turned the PC on, there was just 8 times beeps with orange flashing power button and no video signal. After 8 beeps, the PC was still on and power button turn blue but there was still no activity and blank screen.
From the documentation I know that the bios has been corrupted.
I have tried the boot block recovery using USB flash drive with several rom names like HPBIOS.ROM, AMIBOOT.ROM, HPBIOS.BIN, etc. but the flash drive only accessed for several seconds but then no activity. The rom file I used was the file from bios update since I don't have the current bios.
Please help.

I see that this model first introduced in June of 2011 - so it should still be in normal warranty.
I could contact support for your country and request a service event be scheduled to get it repaired - this likely needs a motherboard replacement.
-DM (HP Retiree)
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BIOS Corrupt

HP Pavilion dv5 1008CA; AMD Athon X2; ATI graphics card; VISTA. My daughters laptop which she gave to me with a problem to fix; it will not boot; black screen although all LED lights come on, fan runs and hard drive spins up. Two lights flash, NUM LOCK and CAPS LOCK flash twice every few seconds which according to the diagnostics is a corrupt BIOS. No solution is provided though. Since she was using it before this issue I am unable to provide any other information as to issues prior to this problem. I have been searching the Net for solutions since the laptop is a good unit except that you can't get it to boot. Any suggestions on how to fix this? Thanks.

Hi,
I think reset BIOS would help. Please remove the CMOS battery, wait for few minutes and put it back. Please find more info in this book (page 49).
http://h10032.www1.hp.com/ctg/Manual/c01550108.pdf
Good luck,
BH
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Bios corruption

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