BIOS serial number blank

I've read several related posts, but all are old and have not seen a solution....so I am adding a new post in hope of help.
I replaced the motherboard on a HP dv7-1240us laptop, with a new motherboard.  The new motherboard does not have a Serial Number or Product ID in the BIOS.  Is there any way to enter the Serial Number and Product ID from the bottom sticker on my laptop into the BIOS?  I've read reference to a HPSETCFG.exe utility, but so far have been unable to find one for my laptop model.  Any help appreciated.

Is this system broad replace by HP or it was done by you?
The utility to Enter that info is available with any authorised service provide.
Although I am an HP employee, I am speaking for myself and not for HP.
Make it easier for other people to find solutions, by marking my answer with 'Accept as Solution', if it solves your problem.
Click on the BLUE KUDOS button on the left to say "Thanks"

Similar Messages

  • 'bios serial number' setting no longer working with 11.2.4.1

    We recently installed 11.2.4 and monthly update 1 (in 1 evening) and now we've started to notice that our workstations are not getting the proper device name.
    We have preboot set to give the workstation the bios serial number as device name (certain A brand ships computers with empty asset tags but has the serial set to the asset tag).
    This used to work with 11.2.3 so I am guessing something has changed. There currently does not seem to be a newer imaging set than the one with MU1.
    They are getting a windows-XXXXXXX where X is a seemingly random char hostname.
    Anyone know what might be up with this or has seen it ?

    Hi Joshua
    I tried a stripped down version with a 3 frame swf simply dropped onto the timeline - the problem does not occur. That means I would have to upload the full movie as it draws multiple slides from an external library and drops them onto the timeline at runtime. This package was developed to replace normal training material and is used widely to train some 120 000 candidates per annum by several companies. As such I cannot therefore post the full movie as I have to protect the code that drives the whole thing.I will have to stick with McGyver fix for the meantime.
    As each slide is pulled from a library, and the slide backgrounds from a separate swf library, I think that something new in 11.5 either has a problem with running multiple things at the same time, or has a problem in running a sequence of instructions.
    Brian

  • BIOS Serial Number Issue.

    I am using Lenovo g50-70. When I type "wmic bios get serialnumber" on the command prompt.It is showing numeric values instead of alpha numeric. I already installed BIOS software, still showing numeric values. Please give me answers to my questions. 1) Is BIOS and Product serial number both are same? 2) Is BIOS serial number is numeric or alpha numeric? 3) Is there any possibility to put/change BIOS serial number as Product Serial number? If yes How can I? Please answer my questions and give me suggessions ASAP.Its very urgent to update BIOS Serial Number

    Hi Marije,
    Welcome to the Forums  
    As per the query we understood that you are facing issue with touchpad in your Lenovo G50 laptop.
    Serial number will be alpha numeric, as you have mentioned it shows only numeric you can make a BIOS default, restart the system and keeps tapping f9 key and select make BIOS default option.
    Can you share the snap shot of the BIOS through private message so that we can validate the issue.
    Click here to send the private message.
    Hope this helps. Do post back if the issue persists.
    Best regards,         
    Ashwin. S

  • VBS: Get Bios Serial Number

    Hello my friend 
    i have just learned VBS therefore, i have a my homework: Get Bios Serial Number 
    Code: 
    strComputer = "."
    Set objWMIService = GetObject("winmgmts:" _
    & "{impersonationLevel=impersonate}!\\" & strComputer & "\root\cimv2")
    Set colBIOS = objWMIService.ExecQuery _
    ("Select * from Win32_BIOS")
    For each objBIOS in colBIOS
    x=msgbox("Serial Number: " & objBIOS.SerialNumber)
    Next

    Hello my friend 
    i have just learned VBS therefore, i have a my homework: Get Bios Serial Number 
    Code: 
    strComputer = "."
    Set objWMIService = GetObject("winmgmts:" _
    & "{impersonationLevel=impersonate}!\\" & strComputer & "\root\cimv2")
    Set colBIOS = objWMIService.ExecQuery _
    ("Select * from Win32_BIOS")
    For each objBIOS in colBIOS
    x=msgbox("Serial Number: " & objBIOS.SerialNumber)
    Next
    Just do trhe same thing you did here.  Assign the value of the object.
    Go back to you schoolbook and reread how to use variables.  Once you learn and understand what variables are the answer to your question will be obvious.
    Also read this: http://technet.microsoft.com/library/ee176986.aspx
    ¯\_(ツ)_/¯

  • Find Machine Bios Serial Number

    Hi,
    Need to find out the machine bios serial number in SCCM Hardware inventory.
    Check in the SQL database SQL database views V_GS_PC_Bios, the value for serial number showing NULL.
    Do we have to enable or create the custom class to get the bios serial number?
    Regards,
    Milind Dhuri.

    You may find that some make/models of hardware may store the serial number in slightly varying classes in WMI.
    In some, it might be in Win32_BIOS. In others, Win32_ComputerSystem, or Win32_ComputerSystemProduct, Win32_BaseBoard, etc.
    Yes, it *might* be necessary to enable some additional classes in HINV, but I usually find that the data is already being inventoried, just that I am looking in the wrong place :)
    Sometimes, there is no serial number stored in SMBIOS at all. (typically with smaller suppliers)
    A quick and easy way to check if you have make/model variation as the cause of this dilemma, is to use Resource explorer in the ConfigMgr console.
    https://technet.microsoft.com/en-us/library/gg712311.aspx
    Don
    (Please take a moment to "Vote as Helpful" and/or "Mark as Answer", where applicable.
    This helps the community, keeps the forums tidy, and recognises useful contributions. Thanks!)

  • Bios serial number difference with box serial number

    I live in Viet Nam. I have just bought new MSI GE 2PC laptop on 03/07/2015. On 04/07/2015 I installed window and check bios serial number, I detected this number is difference with box serial number. I also detected my battery was wear 3%. ON 05/07/2015, I re-tested battery wear level, it is 5%.
    What happen with my laptop, I don't know the reason why my battery was wear and bios serial number was difference with box serial number.

    Did you contact your local seller or any MSI-authorized service providers?
    You can take some pictures of the problem first and send those to them.
    There seems only one service point in your country.
    http://www.msi.com/page/service-location
    Vietnam
    DIGIWORLD CORPORATION
    Address:105 Thai Ha Str, Dong Da Dist
    TEL: 0903 963 373

  • Bios serial number change

    Can someone tell me the procedure for changing the system serial number in the bios when you replace a system board?

    I called (again) and talked to two different persons for about an hour (actually 3, but one hang up after 10 seconds or lost connection, whatever).
    they tell me it cannot be escalated because it is not possible. they reject my customer satisfaction request.
    the problem seems to be that the thinkpad was sent in to the norwegian repair center because i was living for 5 month in norway. i realized the problem when i was back in germany, so i am trying to fix the issue with the german support hotline. but it seems the global company lenovo or ibm (who i think is still responsible for the support?) is not so global at all. the first guy told me that i should call the norwegian support hotline and complain about the repair center there. the only option the german support center has to offer is that i can send it in again because the mistake is not caused by the german repair center. that is also why they cannot except the customer satisfaction escalation he told me.
    the second guy told me that it is not possible to escalate the case because there is no reason for it. i have no right to complain because i do not want to accept the warranty service they are offering me (sending it in). the only option he offered me is that they would come and fetch the laptop for the repair which might be a little bit faster than sending it. although i told him that i will use the warranty service but only want to complain how the service was handled it was still not possible to record the complain. he told me that i would get a questionnaire after the repair is handled (sth i did not get the last 2 times the laptop was in for repair).
    now i know, why lenovo has such a high customer satisfaction rate. they just do not record complaints. (i know that's not true all the time but it fits my case.)
    well, after this i do not know if i should consider lenovo for my next laptop, although i am very satisfied with my thinkpad except all the repairs (harddrive, cooler, battery, mainboard, cooler again) i had in three years but i still hope that my one is just a real lemon.
    but thanks for the advice although it was not successfull.

  • BIOS serial number lost

    I Hv DV6 1360us when i power on it it shows serial number not found
    and idea to update serial number in bios

    Hi @NoNamz ,
    Thank you for visiting the HP Support Forums. I needed to edit your post and remove the Serial Number . From our Rules of Participation:
    Protect privacy - yours and others'. Don't share anything about yourself that you would not want to see on a road-side billboard. Don't post contact or other personal information-your own or anyone else's-or any content that you receive in one-to-one communications without the author's consent. For example, don’t post your computer’s serial # or contact information publicly, and do not allow someone you don’t know to remotely take control of your computer.
    If you need people to contact you directly, either ask them to send you a private message or subscribe to the thread so you will be notified when there are replies. You may also click on your name anywhere in the forum and you will be taken to your profile page, where you can find a list of threads you have participated in.
    Sharing personal email addresses, telephone numbers, and last names is not allowed for your safety. If you have any questions feel free to send me a private message in reply.
    Thank you
    George
    I work for HP

  • MOVED: Bios serial number difference with box serial number

    This topic has been moved to GAMING Notebooks.
    https://forum-en.msi.com/index.php?topic=253827.0

    Did you contact your local seller or any MSI-authorized service providers?
    You can take some pictures of the problem first and send those to them.
    There seems only one service point in your country.
    http://www.msi.com/page/service-location
    Vietnam
    DIGIWORLD CORPORATION
    Address:105 Thai Ha Str, Dong Da Dist
    TEL: 0903 963 373

  • Acrobat 9 - Remove Serial number for image?

    Hi all,
    We are purchasing Dell PCs with OEM installations of Adobe Acrobat  Standard 9.  I am attempting to create an  image based on one of these machines, but I want to remove the Acrobat  Serial number, so when I push this image onto another machine, I can  enter the proper serial number for that machine.
    I know you can go into the registry and change the serial number, so I  tried to just delete the value from there.  However, when I did this  and start up Acrobat, it runs through the installation and the previous  serial number is back in it's place.  I found the serial number listed  in a "Repair" key as well and when I delete it from there, I have the  same result, with the exception of the registry values for the serial  number remain blank.  Surprisingly, Acrobat works fine even though it  appears (at least in the registry) that there is no serial number  associated with it.
    Can anyone help with this?
    Thanks!

    Can anyone help here?
    I've downloaded the Adobe Customization Wizard and set the user name, company name, etc. and left the serial number blank.  When I attempt to run an unattended installation, it fails with a dialog box that simply says "error."
    I changed to an interactive install to see if I could get any more information on when and where it was failing.  User and company name are filled in, as expected, but Serial Number is blank and I cannot advance without entering a Serial Number.  I assume this is also why the unattended installation is failing.
    How can I install without a serial number, so that I will be prompted for that upon first launch?

  • Serial number in the database

    Hi,
    We are running Dell Optiplex GX 270 & 280 workstations and have all
    ZfD401 features running in our networks
    In the inventroy scan configuration, it scans the serial number as well
    as the asset tag number from BIOS.
    I can see these infomation in the workstation object - zenworks
    inventory - min info.
    However, if I exporting the inventory database to a CSV file and open it
    in Excel. The serial number column is empty. None of the 1200
    workstation records have the serial number exported.
    Any idea?
    Thanks,
    Louie

    Thanks Heaps.
    > Make a data export with -hardware-bios-serial number
    >
    > Jan
    >
    > <[email protected]> wrote in message
    > news:jJUwd.5345$[email protected]..
    > > Hi,
    > >
    > > We are running Dell Optiplex GX 270 & 280 workstations and have all
    > > ZfD401 features running in our networks
    > >
    > > In the inventroy scan configuration, it scans the serial number as well
    > > as the asset tag number from BIOS.
    > >
    > > I can see these infomation in the workstation object - zenworks
    > > inventory - min info.
    > >
    > > However, if I exporting the inventory database to a CSV file and open
    it
    > > in Excel. The serial number column is empty. None of the 1200
    > > workstation records have the serial number exported.
    > >
    > > Any idea?
    > >
    > > Thanks,
    > > Louie
    > >
    >
    >

  • Ticket Key Store - Serial Number is : 0

    Hi,
    In our Production Portal Server ( Cluster HA Environment ), we have the TicketKeystore certificate with the Serial Number as 0.
    WE tried to re create the same for getting serial number assinged, but its not working.
    When we download this certificate in to R/3 it is successful.
    But during the Connector test in System Landscape for SSO we are getting the error.
    Is this error is due to the serial number blank or ?
    in our development server we have the serial number.
    Any Help.
    Thanks & Regards
    Sumanth

    To reset the serial number, you must delete the TicketKeystore view then restart the J2EE (that will regenerate the TicketKeystore view and SAPLogonTicketKeypair[-cert].
    Sean

  • Find the serial number of  hard drive

    Hello all I wanto to know how can I read harddrive or cpu or
    bios serial number of the computer by lingo ?
    thank you very much for your attention
    sincerely yours Mohsena

    You can get BuddyAPI from www.mods.com.au/budapi. It has a
    function
    called baDiskInfo that will get you the serial number of a
    hard disk.
    cDriveSerial=baDiskInfo( "c" , "number" )

  • Need serial number--CD sleeve is blank, just  upc codes on box

    CD sleeves are blank
    UPC codes and PN code on box

    Cloud programs do not use serial numbers... what non-Cloud program do you have, and where did you buy?
    Lost serial # http://helpx.adobe.com/x-productkb/global/find-serial-number.html

  • HP MINI 700EL Serial number--[edited] Bios password reset

    HP MINI 700 EL  
    PLEASE Bios password reset
    Serial number--[Moderator edited Serial Number]
    Please Hp mini bios password reset !
    THANKS !
    This question was solved.
    View Solution.

    You're very welcome
    ++Please click KUDOS / White thumb to say thanks
    ++Please click ACCEPT AS SOLUTION to help others, find this solution faster
    **I'm a Volunteer, I do not work for HP**

Maybe you are looking for

  • DBMS_LOB Package for CLOB Issues

    I was wondering if any of you have worked with DBMS_LOB packages. I wrote a procedure that will be invoked from a 'C' program. I was first compiling the procedure as follows: procedure <procedurename> (c_text out char, length in number) declare c_lob

  • Photoshop CS5 HDR Issues

    Hi, I've been using HDR with Photoshop CS5 for quite some time, and I'm now switching to CS6, but am having some troubles that I've never had before. Here's a rundown of what's happening. First, I go to file -> automate -> merge to HDR I then make th

  • I've tried purchasing the new one direction album but it keeps saying that the item is no longer available. Someone help?

    Ok, so I've redeemed £15 on my iPad 2 around half an hour ago. I keep trying to purchase the album, but a reminder comes up that the item is no longer available. I'm really confused since I don't think it's anything to do with my storage.

  • Convert clob to xmltype

    Hi How to convert data CLOB datatype to XMLTYPE Datatype Ex: field col1 has clob data type any possible to convert col1 in target table col1 xmltype datatype Regards, Venkat

  • How to send a Message to a cell phone using jsp

    Hi All, In my application i need to send a message to the customer cell phone for every transaction that takes place Iam using java 1.5 tomcat 5.5 MySql database can any body suggest me the solution urgent please.............