Bios serial number difference with box serial number

I live in Viet Nam. I have just bought new MSI GE 2PC laptop on 03/07/2015. On 04/07/2015 I installed window and check bios serial number, I detected this number is difference with box serial number. I also detected my battery was wear 3%. ON 05/07/2015, I re-tested battery wear level, it is 5%.
What happen with my laptop, I don't know the reason why my battery was wear and bios serial number was difference with box serial number.

Did you contact your local seller or any MSI-authorized service providers?
You can take some pictures of the problem first and send those to them.
There seems only one service point in your country.
http://www.msi.com/page/service-location
Vietnam
DIGIWORLD CORPORATION
Address:105 Thai Ha Str, Dong Da Dist
TEL: 0903 963 373

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  • MOVED: Bios serial number difference with box serial number

    This topic has been moved to GAMING Notebooks.
    https://forum-en.msi.com/index.php?topic=253827.0

    Did you contact your local seller or any MSI-authorized service providers?
    You can take some pictures of the problem first and send those to them.
    There seems only one service point in your country.
    http://www.msi.com/page/service-location
    Vietnam
    DIGIWORLD CORPORATION
    Address:105 Thai Ha Str, Dong Da Dist
    TEL: 0903 963 373

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