BIOS Update Bricked Pavilion G6-2040NR

A BIOS update bricked my wife's laptop.
At least, that's the surmise, (cap lock flash and all, I have 30yrs around computers, not a noob) given it hasn't worked since mid-June, and there was an update for it June 17 2014.
I've gone through every step on another support page on this same site, http://h30434.www3.hp.com/t5/Other-Notebook-PC-Questions/How-to-use-the-HP-BIOS-update-uefi-utility/... , but the phoenix tool suggested in step 7 to download doesn't do the job it is supposed to on update file sp66880 to enable me to complete getting a USB stick together capable of recovering the system.
I cannot for the life of me find an update of this same tool to work in the same manner (beitas solution was posted March 4, 2013; update was 15 months later, it's 22 total months later, I figure there must be an update).
I'm through step 6 and just stumped. Any feedback would be greatly appreciated. Thanks.

We did try all of that in diagnosing that it's restore BIOS via USB or nothing. The page I referred to in my original post seems to be my only option at this point.
The issue at hand, is: (c/p from http://h30434.www3.hp.com/t5/Other-Notebook-PC-Questions/How-to-use-the-HP-BIOS-update-uefi-utility/... ), posted by http://h30434.www3.hp.com/t5/user/viewprofilepage/user-id/1385209 (if I could somehow tag him)
]]6. Download and run the HP Notebook System BIOS Update from the HP support drivers page.
]]- Now this file will be named sp****.exe. DO NOT RUN THIS FILE ON OTHER PCS... Extract this exe (with winrar, 7zip etc)
]]- There you will find the biggest file(by size) in the folder, it can be *.bin, *.ph or whatever. Just find it, DONT DO ]]ANYTHING YET.
]]7. Now download the phoenix mod tool from here:
]]http://www.sendspace.com/file/xxd63k (or google it...)
]]- Extract it and open the PhoenixTool.exe, open the *.bin file you found in original BIOS.
]]- Let it do it's word and keep clicking ok..
Step 7 is where I am stuck. The Phoenix Tool available there errors out on trying to open the BIN files. I've searched for a more recent Phoenix Tool since his post, considering his solution preceeded the most recent BIOS update, but to no avail.

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Sound from speakers as well as headphones after bios update in pavilion g4 1121 tx laptop

Dear madam/sir
after performing a bios update as sugested by hp support assistant I am getting sound from speakers as well as earphones .I stay in a small town and there is no hp centre nearby .I am a student staying in hostel where i cant play sound through speakers as it disturbs my room mates .Kindly assist .
product details
product no ; QB404PA#ACJ
product : hp pavilion g4 1121 tx
purchased : sept 2011
Thank You

Hi @satyakam
Welcome to the HP Support Forums!
I understand that you are enjoying your sound from everything today. I am happy to help.
If you have a sound application installed along with your sound driver, then I would check the settings for the speakers and headphone in that application.
Then I would make your headphone the default device when it is plugged in.
To make headphone as the default device
1.    Click on Start; Go to Control Panel.
2.    Click on Sound.
3.    Switch to Recording.
4.    Select your microphone/headset as the default device.
5.    Save the changes by clicking on OK.
Also you can Uninstall and re-install your audio device drivers, to do that:
1.    Click on Start; in the start search type “devmgmt.msc” without quotes and press Enter.
2.    Expand Sound, Video and Game controllers.
3.    Right click on the audio component and then click uninstall.
With the driver uninstalled then download and re-install the driver from:
HP Pavilion g4-1121tx Notebook PC Drivers
Just be sure to select the correct operating system from the drop down, and click next, which will refresh the list of drivers below.
Let me know if that helped at all.
Malygris1
I work on behalf of HP
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Toshiba support bios update bricked my laptop.

I flashed my bios on the 2nd May at 7:44pm, prior to this I closed any running programmes etc, I clicked the bios utility that I downloaded from the Toshiba support website, it said it was updating the bios from 2.10 to 2.20, the laptop went to reboot and just died, absolutly inopperable, I push the power button and two clicks comes from the DVD drive and thats it, no HDD activity whatsoever..., I contacted Toshiba and spent £7 on the call only to be told that Toshiba wernt liable for the damage, I googled it and it appears that I am far from an isolated case, infact several other Toshiba customers have experienced the exact same thing, is this a scam by Toshiba to generate extra revenue from suckers like myself who go to their support page and trust Toshiba when downloading utilities from Toshiba, I have now been told that I have to pay £224 for a new motherboard, that is unacceptable, thats like me smashing someones window, knocking their door and charging them £100 to fix it, has any one else had a similar experience or know anyone else who has?

I have been racking my brain to try to get my girlfriend's P755 running windows 7 to communicate with my XP print server. I came to the Toshiba website and found the BIOS update to 2.7. The issue the update addressed didn't fit the network issue I was having but I figured what the heck it can't hurt,, right? Ha,,, Wrong. I followed the flash instructions to the T and when the PC re-booted wham Windows froze on the splash screen. After calling Toshiba where they tried to relieve me of $50 to assist me since her PC is a couple of months out of warranty I came to the website and found the F2,, F12 ESC instructions, none of which would get me into the BIOS setup screen. I even tried holding down the F2 key as someone mentioned while turning on the power to no avail. So I will share with everyone what I did to get into the BIOS and what I found when I got there. I held down the ESC key before hitting the power button then after the screen flashed once I hit the F2 key and voila I was in. Then when I got to power setting where I had to select allow network to wake PC <enable> <disable> it would not accept either entry and reported both a INVALID. I hit escape and backed out of BIOS and entered again and somehow managed to blow by power setting and set everything to the defaults. Oh one other thing. If you decide to burn the flash program to a CD it will go through the motions and even verify the CD but there isn't anything on it. Is Toshiba that hard up for money that they're trying to scam us or what? I personally own three Toshiba notebooks but the last one I bought may be "the last one I ever buy" if I encounter an issue like this again. Never in 30 years of dealing with PCs have I have a BIOS flash crash on me. What's up Toshiba?!?!?!?!?!?! You put out a bogus update then try to charge people $50 for a three minute fix that ended up taking me three hours? For shame,, for shame.

USB ports died after BIOS update on Pavilion dv6

I have a Pavilion dv6-03013cl running Windows 7 64-bit. Bought six months ago, and all was fine until this morning.
The HP support assist software told me to update the BIOS, which I did. And then all the USB ports stopped working. In Device Manager, it shows that all have a yellow triangle w/exclamation point. I've got two USB hubs, and into them are two printers, wireless mouse & keyboard, flash drives, and blue tooth adapter.
I just spent two hours on the phone with tech support in India, and he walked me through several possible fixes. System Restore does not work -- no matter what restore point I try, it hangs, taking hours (he said it should take no more than 10 minutes). Through all of this (and the following) all the USB hubs and devices were unplugged. Each step I would try just the flash drive (which works fine in the laptop on my other desk).
Tried uninstalling all the USB ports from Device Manager; that didn't help.
Tried Recovery Manager, but the USB was not on the list.
Tried rebooting hitting F8 to "last known good configuration", which didn't help.
Tried downloading BIOS from HP site, which didn't work.
Finally he told me the only solution is System Recovery, which will send me back to factory settings; meaning I'd need to reinstall all software and data files. I really do not want to do that.
Any suggestions for me would be much appreciated.

i have the same problem and found this on another site
so this is what we get for trying to be responsible and updating.....
http://www.bleepingcomputer.com/forums/topic375369.html/page__st__15

B500 BIOS Update bricked my IdeaCentre

Hey folks, I hope anybody can help me. I just updated to version 22 with the Windows flashing tool. Since the reboot nothing is working anymore. Just the fan is working and the hdd is starting but no power led or hdd activity led and a black screen. Any suggestions? Thx in advance! Schlikkes
iPhone addicted since '2008

I ran the update last Tuesday night while working on the machine, and thought nothing of it. Then I shut down for the day, and when I returned home, same exact problem.
I'm a US customer so I don't know if support experience will differ. I called Support, explained exactly what happened, and they asked me to try a bunch of things, including powering down and holding the power button down while the plug was out. I did all that, and well, nope, no resolution. I was then told someone would come out to my home within 3-5 business days. Best part of the support call? When they asked me to plug the computer into an external monitor.
I'm a bit miffed about the whole experience, especially that at least a few people have reported the error here, and there's no official response from Lenovo. I'm also a bit miffed that beyond the fixes the patch was supposed to make, there was no warning that this could have occurred.
Anyhow, I'm now waiting for someone from Unisys to come fix my computer at my house. I've really liked it so far, but right now, it's effectively a giant door stop. Sigh.
Jonathan Becker
CURRENT LENOVO PRODUCTS: Thinkpad Tablet 2
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PAST: Thinkpad T22, X60 Tablet, X220 Tablet

Pavilion dv6235nr bricked by BIOS "update"

Recently I was working on a dv6235nr, whose BIOS had not been updated since the machine was purchased in 2007. Naturally, I thought it should be perfectly safe to install the most recent BIOS, version F.2E, dated 12 April 2010. And it should have been safe. Until now, I have never, ever, had a single problem with manufacturer-supplied BIOS updates on any other computer, media player, or any device.
But HP's buggy "update" destroyed my machine. While the BIOS reflash completed normally, the machine is now completely useless. Upon powerup, the fan spins, the display remains blank, and there is a pattern of excessively loud beeps through the built-in speakers.
The pattern of beeps is "one long, two short," which I have read elsewhere might indicate a defective graphics device. That seems really unlikely, as the machine only has built-in Intel GMA graphics. Nothing happened to it that should have caused a hardware failure. I cannot convince myself that the Intel GMA chipset somehow spontaneously failed right after a BIOS update. The timing is just too suspicious.
Things I already tried:
-HP's "hard reset" procedure did nothing.
-Well, there's really nothing else I can try, since the machine won't even get as far as POST.
The evidence suggests that HP's defective "update" bricked my machine. How do I fix it?
Is there some way to put an older firmware on a USB stick or SD card and re-flash it to BIOS without being able to see anything?

This appears to be similar to what happened to my S10. See this post
http://forums.lenovo.com/t5/IdeaPad-S-series-Netbooks/Ideapad-S10-Bios-error/m-p/279590#M10808
The following post explains on how to recover an S10-2 after bios update failure. I am not sure though if it will work for you.
http://forums.lenovo.com/t5/IdeaPad-S-series-Netbooks/HOWTO-BIOS-recovery-on-S10-2/m-p/176976#M5942

Bricked x120e -- failed BIOS update

Hi,
I was trying to update the BIOS of my x120e (0596-2RU) from within Windows 7, it got stuck (no progress for more than half an hour), now the notebook is bricked (the screen won't turn on; there's no beeps, just the fan is turned on).
I believe I followed all the instructions (battery fully charged etc.), but the Customer Support here in Ireland says failed BIOS updates are not covered by warranty (contrary to what some people on these forums say).
What are my options now?
Thanks a lot!
Solved!
Go to Solution.

Hi rufus82,
I came across this thread that has answers for questions similar to the one you raised. Hope its of help.
http://forum.lenovo.com/t5/W-Series-ThinkPad-Laptops/Bios-Update-Fail-Under-Warranty-but-No-Support/...
As suggested by andyP, do contact support one more time.
regards
lak_sg
WW Social Media
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At the BIOS updating the HP Pavilion zd7000 laptop hanged

At the HP Pavilion zd7000 laptop BIOS updating from a site HP.com (the file sp33465.exe, OC Windows XP) the laptop hanged and to a BIOS it was not established. Now at inclusion all bulbs burn, but the laptop doesn't submit life signs, fans,
NDD don't work. The BIOS.bak file remained, but with USB-Flash it is impossible to establish. At USB-Flash connection it
3 times blink and is disconnected. Prompt how to return BIOS.

Thanks for the answer. On the bottom cover there is a bar code and number - DP080AVR MFQ# 2CB41216S4 Made in Taiwan.
Any error messages on the screen wasn't and isn't present. Updating hanged approximately for 40 % -
6 dark blue segments. After laptop switching off, approximately in 1 hour, it doesn't join any more, and at all doesn't submit
any signs of work. All light-emitting diodes on the top panel only burn.

Bios update failed on my pavilion dv6917cl

I was updating the bios on my dv6917cl pavilion notebook, when it shutdown it just gave me a black screen after rebooting. I'm trying to get the bios recovery, I already have the recovery disk created but the Bios updates have 2 .wph files so I don't know which one to pick.
I'm waiting for your answer.
Thank you.

Ok, I already tried with both of the files. I already changed the .wph file name to Bios and it didn't work. I tried with the phoenix recovery tool. I was thinking on trying with the hp tool. I don't know if that is the problem.

Pavilion g6t wont boot after bios update now just black screen please help!

I downloaded an update for the bios for my pavilion g6t-1d00 laptop running windows 7 64 bit. It started acting kind of funny but I didnt think anything of it til I tried to boot it up the next day and all I got was a black screen and a orange led light on the f12 button for the internet and the caps lock button after blinking afew times started the dredded two times every couple of seconds. I tried the windows key+B key power key, no luck. I cant access anything because I have no monitor and I'm at my wits end. I refuse to wipe my hard drive and start over even if I could! I cant access hp tools or manager or anything, please someone has to have a solution!

@Fuschia4me,
1.       You will have to use another computer
2.       Access the HP.com site with the BIOS updates available here is the link
3.       You want to select the F.36 BIOS version
4.       When you click on the update then click download and it will ask you to save or run, you want to save to a flash drive
5.       Once done insert the flash drive into your laptop
6.       Turn the computer on and press the windows and B key like before
If the process doesn’t work the first time I would try at least 2 more times.
Please respond back at your earliest convenience.
Thanks
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Recent BIOS Update maybe bricking M93p Tiny systems?

We've just applied this BIOS update (http://support.lenovo.com/en_US/downloads/detail.page?DocID=DS035753) on 4 M93p Tiny machines.
1 of the machines is getting a blinking cursor at boot up (bricked?)
3 of the machines can no longer boot to the hard drive.
In the 3 machines that are not seeing the hard drive to boot, they occasionally show in the BIOS boot order, but when you try to include them in the boot order they disappear.
Hard drives are a recently Windows 7 64-bit image that worked before BIOS update.
If we network boot into a PE we can see the hard drive contents.
Called Lenovo support but got bounced around... any one see any issues like this?
Solved!
Go to Solution.

If you just have a blinking cursor you may be able to do a CMOS reset to get it to a working BIOS. That worked for me. The other ones that just couldn't boot to the hard drive needed to have the board replaced, tho.
See page 293 of the HMM http://download.lenovo.com/ibmdl/pub/pc/pccbbs/thinkcentre_pdf/m83m93p_hmm.pdf "Recovering from POST/BIOS failure"

T61 BIOS update - how serious is the "brick" risk?

Reading through various posts here, it seems that it is either very easy to update the BIOS, or very easy to "brick" your system
Are there any known good methods? Are there any tools that can back up the BIOS and if ncessary restore the BIOS using that backup?
Are there any "known bad" methods that are almost certain to brick the system?

You can do a bios update from your harddrive, you just cannot do it when booted into your 64bit windows version.
There are other options. You can start the compuuter with a Windows PE (pre-installation envoromennt) Live CD, then run the 32bit program from your harddrive. When you run it from an optical drive you introduce the risk of disc read error, as well as the fact that optical discs are much slower then a HDD.
I'm preparing to flash a 64bit version at the moment and I'll describe how I'm doing it. Part of this process is to install a backup operating system onto the computer,setup as dual boot. This way if I have any problems like data loss, I can start the computer from a different partition and run disc recovery programs on the main system drive (you sould never try to recover data on the same drive you booted from, so this is something I do with every computer I setup).
1. Search and download a freeware program ccalled "Parted Magic". It's a partition manager based on a Linux LiveCD and runs without installing anything on your harddrive (runs fully in ram memory). I'm going to skip over the "how to use parted magic because quite frankly, it's so simple that anyone unable to figure it out shouldn't be flashing bios or installing operating systems.
2. Resize your primary partition to give enough room to install a second operating system. I'm using a custom build of WinXP that only requires about 300mb, but I like to make the second partition large and use it for storage, that way any data loss on partition 2 can be repaired from your main operating system, and if I ever have to reformat my system drive, I can move any data I need to save to my second partition.
I generally give Win Seven or Vista a min of 20GB, but you can use a smaller partition if you're not going to install a lot of programs. This laptop has an 80GB harddrive and I'm making two 40GB primary partitions.
*note, if you want to mix WinXP and Windows Vista/Seven, you'll need to either install XP first, or repair the Vista/Seven boot manager that XP will overwrite. It's an easy fix but to keep this simple I'll avoid any unnecessary instructionns.
After you finish making your second partition formated with NTFS, simply boot your Windows install disc and select the second partition and install.
You'll now have a second windows version.
Assuming you selected a 32bit version, you can use it to run anything that won't run under win x64.
If you prefer to boot from a WinPE disc, you can download the software you need to make it direct from microsoft. Here is a wikipedia article that will tell you more about this.
http://en.wikipedia.org/wiki/Windows_Preinstallation_Environment
You can also do a google search and you'll find many guides on making them. I would recommend you boot a winPE disc and do some exploring of your computer so you get the feel of it, and more important, so you can be sure it's running stabe on your system. You might even be able to run some of those old dos games that windows objects to running, so have some fun and get the feel of it.
If you can run even small basic programs from winpe, then you can be pretty sure it's stable enough to flash a bios. The problem with the bios boot disc is you have no oportunity to do anything, it boots and flashes... it won't decide "wait a minute, why is my screen flicering and power LEDs flashing, maybe I better figure this out first", it just proceeds forth like a good soilder, obeying orders even if they are fatal.
I hope this information is helpful, I believe it all to be accurate, but please remember that I'm not recommending you flash your bios, you have to make that decision.
ThinkPad W-510 i7-820QM(1.73-3.06GHz) Quad Core... ThinkPad T500, T9900, 8gb SSD...FrankNpad T-60p/61p (X9000 2.8ghz) 8gb SSD ips FlexView...ThinkPad T-61p (T9300 2.5ghz) 8gb ram...Thinkpad X-61 Tablet 4gb ram...ThinkPad A-31 (1.9ghz P4 1.5gb ram)

HP DV4-1114NR bricked by HP's own bios update help plz and thank you

Hello friends, I have a HP dv4-1114nr, I downloaded the Bios update from hp and guess what? it bricked the laptop. I have read several forums on how to fix this, i have gotten as far as attempting to restore the bios, renaming the bios and putting it on a flash drive... The windows+ B key is definitely the way to launch recovery, with my bios i am not sure what to rename the file and also is it a requirement that it be on a small usb drive and that it be FAT format only? any help would be greatly appriciated. I have been working on it for weeks now... Thank you and god bless..

If the HP_TOOLS partition is still on the hard drive, it may contain a copy of the original bios that was replaced by the newer one.
To recover the bios from the HP_TOOLS partition hold Win+B down while you power up, continue holding Win+B until you hear some beep(s) then let up, it may take some time to recovery and may show no signs of activity or mesaages.
If Win +B does not work try all 4 arrow keys.
Usually the bios file name must match the motherboard model number.

Lenovo G40-70 Bricked by BIOS Update

Hi all,
Need help on my Lenovo G40-70 that I've just bought 6 months ago where I accidently bricked the laptop after BIOS update. It seems during the BIOS updating process it when well but after 2nd reboot there's some message on the screen that the BIOS failed to update factory setting and it freeze on the message for quiet sometimes. After a long wait I decided to long press Start button for hard reboot. Then the scary part comes in where it seems the laptop can't longer shows the Lenovo logo & cannot even boot to Windows, just black screen.
Hope anyone can help me on this and give some advice on what I'm going to do. I would like to tried myself first before ending up with warranty claim since I'm worried I've brick the warranty due to wrong BIOS update procedure....
Solved!
Go to Solution.

hi mahdhir2005,
Thanks for Posting back.
I checked it out and G40 70 has a diff BIOS firmware than the g40 30
Still I strongly suggest you call support now and report it. and ask for your option.
Still The Lenovo Depot team can easily revert the problem.
http://support.lenovo.com/us/en/supportphonelist_alt1
Let me know what happen.
Thanks
Solid Cruver.
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Bios update UEFI for Pavilion dv6-6b13ss

hello guys,
Cant find the Bios update UEFI for my Pavilion dv6-6b13ss, tried everything possible still can't find, any solution please?
The other proplem i have that HP detect my computer model as Pavilion dv6-6b13ss but on the bottom of my device is written Pavilion dv6 6166ee so whats seems to be the proplem here?
PS : when update the bios with file HP presented for Pavilion dv6 6166ee i got the message that this bios update its not for this model.
thanks,

Hi @aliens1983
Welcome to the HP Forums!
It is a terrific place to find answers and information!
For you to have the best experience in the HP forum I would like to direct your attention to the HP Forums Guide Learn How to Post and More
I grasp you are unsure of the exact model notebook you have as the auto detect states you have the Pavilion dv6-6b13ss but the sticker on the bottom states it is Pavilion dv6 6166ee .
It is most likely the former as that is what the tool detected after scanning your system for information.
Here is a link to How Do I Find My Model Number or Product Number? that may also help to clarify this for you.
Here is a link to the HP Pavilion dv6-6b13ss Entertainment Notebook PC Support And Drivers where it does list the latest recommended bios update as F.1C.
I hope this helped.
Sparkles1
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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BIOS Update Bricked Pavilion G6-2040NR

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