Bios Update Fail - Under Warranty but No Support

Hi,
New to the board and looking for some help. I have a w500 still in warranty. We have been having issues with running Vista and the machine not rebooting after hibernation. Today I found some time to run updates using the pre-loaded ThinkVantage software on the machine. There were quite a few on there including a Bios update... upon running the updates and the machine restarting at the end, I get a black screen.... and nothing... the power lights are on but not more.
I have called Lenovo tech support and they advised me that because I did the Bios update (as part of the many updates that were suggested I required) I have voided my warranty support for this problem.... apparantly I was made aware of this as part of the disclaimer prior to running the updates!!!
Does anyone have any suggestions on steps forward from this point?
Solved!
Go to Solution.

In there you have the old bios versions : http://www-307.ibm.com/pc/support/site.wss/document.do?lndocid=MIGR-74858#version
NO!!! Don't install that update (assuming the installer allows you to do that.)
That link is to the BIOS update for the ThinkPad W510 No wonder your machine may fail to boot correctly after installing that.
You want to create a bootable CD with the latest BIOS for the ThinkPad W500 which can be found at http://www-307.ibm.com/pc/support/site.wss/document.do?sitestyle=lenovo&lndocid=MIGR-70354 There are links to earlier versions of the BIOS for the W500 at the bottom of that page as well, if you want to go back to the original version delivered out-of-the-box, but there's no real reason to do that.
Booting from a CD is probably the safest method of updating the BIOS, since it does only that update without interference from any other updates or software (Lenovo's system Update should really only allow BIOS updates to be installed separately from other updates). However, I don't know what happens when the updater finds that the existing BIOS on the machine is for another machine type (W510), assuming you've already tried installing the wrong update referenced in the posting above.

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-----Original Message-----
From: Metcalf, Roger <[email protected]>
To: '[email protected]' <[email protected]>
Date: Thursday, May 06, 1999 1:55 PM
Subject: Select statement fails under Express, but works under Forte when
using DB2
Express sometimes (e.g. with nested windows) generates SQL with a select
subquery, e.g.
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is not allowed.
This works on Oracle.
Does anyone have a workaround or other suggestion?
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joe.meszaros wrote:
(SELECT ? AS Id, ? AS UserBytes FROM dual)I suggest that you test to see if that statement and ONLY that statement works at all.
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Re: Select statement fails under Express, but works underForte whenusin

Roger,
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From: "Metcalf, Roger" <[email protected]>
Reply-To: "Metcalf, Roger" <[email protected]>
To: "'[email protected]'" <[email protected]>
Subject: Select statement fails under Express, but works under Forte
whenusing DB2
Date: Thu, 6 May 1999 11:55:19 -0400
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Does anyone have a workaround or other suggestion?
To unsubscribe, email '[email protected]' with
'unsubscribe forte-users' as the body of the message.
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joe.meszaros wrote:
(SELECT ? AS Id, ? AS UserBytes FROM dual)I suggest that you test to see if that statement and ONLY that statement works at all.
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