BIOS wont let me boot...requesting BIOS password

pls hp, i am using probook core i5, but i forgot my bios password and i just cannot boot my system again.
pls help me out, this is killing

Hi,
You're welcome.
This is a peer to peer forum - the file you require will need to be sent to you from HP Business Support.
You can find the Business Support telephone contact details for HP using the relevant link below.
If you live in the UK, contact HP Here.
If you live in the US, contact HP Here.
If you live in the Canada, contact HP Here.
If you live in the Europe, see the document Here.
If you live in the Australia, contact HP Here.
If you live in the India, contact HP Here.
If you live in the Philippines, contact HP Here.
If you are in another part of the world, start Here.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
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Unable to access BIOS or change Boot Order due to unknown BIOS password. Called Toshiba Tech Support and they say they don't have a MoBo diagram or sevrice manual so I can find jumpers to reset BIOS. They told me to call local repair, but they are also unwilling to help. Tried removing CMOS battery, no go. There must be somone out there who can help me with location of reset jumpers. I'm beginning to think I wil no longer be recommedning Toshiba. Thanks to anyone who can help!

Thanks for the suggestion. I tried that number. It’s an independent contractor for Toshiba and they also are unwilling to provide the simple information on how to reset the BIOS. I don't understand how no one at Toshiba is willing to provide this information. Anyone who purchases an electronic product is entitled to a schematic or diagram of the jumpers on the motherboard. Independent contractors shouldn't be put in the position of supplying tech support for Toshiba, and so it's understandable that they won't and would rather charge $175 for something that anyone should be able to do themselves. I hope this can be escalated to someone in Toshiba management. There are many laptop choices. Holding back simple information to allow one to fix their own Toshiba laptop is not good corporate strategy.

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Disable BIOS Password on Boot?

Is there a way to disable BIOS password on Boot? I know the password & all. It's just annoying to have to keep putting it in on start, then having to sign in again seconds later. Thanks in advance.

Hi there Majkel and all others,
This forum gui is difficult to use/understand so apologies for my naivety.
This is a strange situation so hopefully someone can help!
Recently I found a Toshiba A120 satellite pro in a rubbish bin.
I cant stand the idea of goog tech going to waste so I pick it out and dusted it off hoping that I could get it
working again.
However even though when I got it home and it powered up oh joy, my glee was indeed short lived by
one single word, thats right
"password="
I tried reading the sata hard drive on a separate usb to see if I could find out whose it was and contact them.
Hard drive dead.
I tried knocking on all the doors near where I found it to find the owner and try and get the password from them.(fingers crossed someone may be able to help?)
I tried my nearest laptop repair shop he quoted 100 for soldering in a new bios chip which sounded expensive and suspiciously like it wouldnt work.
I'm willing to send it into toshiba if I have to but I would really like to find a way to contact the original owner
and simply ASK THEM what the password is, I would even pay them to find out if I had to.
The only info I have is the serial number which is- s/n- 76041309h or the longer number on the bottom which is- i76041309hssac0007009ENB
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Someone please help me with this!!
I bought this laptop from a friend (have a receipt) who sold it to me because the screen was cracked and all spidered out when you turned it on. Well everywhere he went to ask about getting the screen fixed it was very expensive ($250 - $350) and he said he would just get a newer laptop. So he sold me this one which is a HP4420s XT940UT#ABA Probook Model. About a week after I bought this Probook the friend who sold it to me died suddenly. This was sudden and terrible. Some time later I got around to buying the LCD screen for this model, replaced it myself (was very easy actually) and booted up the laptop with a fresh install of Windows 7 Pro edition 64 Bit. After installing all my software and using the laptop for quite some time now, I wanted to get into the Bios which I had never done. So when I started up the laptop, hit escape, then F10 to enter BIOS, there were two places to enter a password which is different then any Dell I've ever owned. One was mine I guees that I set up using HP protect tools and the other says BIOS/Administrator. Well I can make most changes using the one I set up with my password however my password doesn't work nor can I get into some of the very important changes I wanted to make using the Bios/Administrator, like turning on the LoJack, figuring out the hard disk lock etc, turning on turbo boost, fan controls, etc. Well Since the person I bought it from is no longer with us, there is no one to turn to for the answer to this Administrator/BIOS password question / problem. I tried taking out the Rtype battery and resetting it that way, didn't work. I called HP multiple times and they sent me to a BIOS page to download the same BIOS I have already, wouldn't let me install it. When I bring up the command prompt and put in BiosConfigureUtility.exe nothing happens, just tells me wrong command. When I try to get into the BIOS going through the C: file into the SSM files, I reach the BiosConfigUtility.exe file, click on it to open and it just flashes a small command page way to fast to read what it says. I would like to have complete control over my laptop figuring I have so much time and money invested into it now. Could the problem have something to do with installing the 64 bit version of Windows 7 instead of the 32 bit I guess it originally came with? I have all the manuals and they say that this laptop is Windows 7 Pro Ultimate 64 bit compatible so that's what I installed. I get mixed answers from a lot of different people on this and would like a answer from an HP person who has experience dealing with the BIOS in the Business models of Probooks if possible please. I really like this Probook and have since became a major fan of HP over Dell and Lenovo products. I plan to buy two more probooks, one for my wife and one for my daughter because this one is like a MacBook, only better. Thank you for reading this and hopefully someone can help.
Model: HP Probook 4420s
Type: XT940UT#ABA
Operating System: Windows 7 Ultimate
BIOS Version: 68AHHH Ver.F.20
SM BIOS Version: 2.6
Hardware Extraction Layer: Version 6.1.7601.17514
This question was solved.
View Solution.

once you log a support case with HP customer care, they will provide you once utility and steps to run it. which can capture the UUID. BTW- UUID is a unique ID for each machine (16 or more digits) stored in BIOS itself.
Once the utility results(UUID and other info) in the log file, shared with HP. they can generate a key file(SMC) to reset.
well, Technical support depertment can help you in it, no need to ask for any specific person or department.
hope it helps.
Regards,
WW
“I am an HP Employee“
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>the problem is that i downloaded toshiba HW setup and i accidentaly set a password..
>.not a user password....it's propably supervisor password or bios password...
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We needed to turn on Bit locker in the Cisco Server VCS C220. To do this we needed to create an administrator password for the BIOS to turn on trusted Platform Module (TPM). After we set up the administrator password and turn on Security for TPM. We were prompted for the administrator password. It would not let us log in with the administrator password that we created for the BIOS. In the next few days we received a BIOS is corrupted screen (BIOS Flash Image Corrupted *****).We follow procedures to recover the BIOS with the USB stick with recovery .cap file in the root folder. We tried reseating the jumper pg. 35 of the Cisco Server VCS C220 M3 Server of the Installation and Service Guide.
http://www.cisco.com/en/US/docs/unified_computing/ucs/c/hw/C220/install/C220.pdf
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There are thousands of laptops that get stolen annually. To make sure that it is not a stolen laptop, the Toshiba service places demand that you show some documentation proving its yours. One way to do that is to register your computer. In that way you can prove your ownership without having the reciept. The Toshiba techs can access the Registered Computer database and verify that the person at the counter is the legitimate owner even without a receipt.
Did you use a credit card? Maybe the credit card company would have the invoice for your computer, along with the serial number of the computer. Or what about the dealer that sold the computer? Maybe they have a record of the sale, along with the serial nrumber of the computer.
Just think if your computer had been stolen. You wouldn't want a Toshiba tech to remove the Bios password on your computer just because the thief had "forgotten" the password?

Bios password reset

I have been using my laptop Compaq Presario V3000 with service tag v3070TU from last eight years. This laptop is also being used by my kids for playing games. As we know that there are two types of BIOS password i.e. "Supervisor" and "User". I had kept both passwords separate. For myself, I kept Supervisor password. Kids also kept their own User password. I was in view that I can change ”User" password whenever I wish as I was using Supervisor password. The time went by. The kids changed "User" password as they wished. Later I purchased Desktop for them. Again the time passed and for opening the laptop I always used my own ”Supervisor" password. No issues. The kids forgot their own password. But I was assured that I will change it whenever required. So few days back I thought to change the password kept by kids. To my surprise, I was unable to change the password. I search many forums and tried to reset the password as per procedure laid by HP. but all efforts failed. Then I thought may be upgrading BIOS will reset the password to default. So
I upgraded the Bios to the latest one F.25 (phoenix BIOS) to my surprise, my laptop still wanted the password to boot. Though I could do all the office work on my laptop but still I always felt handicap due to password issue.
Yesterday I thought why not to clear my “Supervisor” password so that it may not ask any password during boot. So I entered BIOS and navigated to supervisor password, pressed enter twice, and got alert that password is removed. Saved, rebooted and It again asked for password. Now my Supervisor password is also not working, even pressing “Enter” during boot is not working. Now I cannot enter in setup also.
Please help.

Take a look at this thread soniass and let me know if it helps,
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BIOS wont let me boot...req​uesting BIOS password

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