BIP Report does not generate in Siebel 7.8

Hi Experts,
We are having a problem not generating BIP report in Siebel 7.8. It says 'failed to generate report'.
The xdo.log displays
[100710_043210802][oracle.apps.xdo.template.rtf.RTFParagraph][STATEMENT] stylename=Normal
[100710_043210802][][STATEMENT] Generating page [4]
[100710_043210802][oracle.apps.xdo.template.rtf.RTFParagraph][STATEMENT] stylename=Normal
[100710_043210802][][STATEMENT] Phase2 time used: 16ms
[100710_043210818][oracle.apps.xdo.template.rtf.RTFParagraph][STATEMENT] stylename=Normal
[100710_043210818][][STATEMENT] Total time used: 7141ms for processing XSL-FO
[100710_043210818][oracle.apps.xdo.template.rtf.field.RTFFieldResult][STATEMENT] stylename=Normal
[100710_043210833][oracle.apps.xdo.common.font.FontFactory][STATEMENT] type1.Helvetica closed.
[100710_043210833][oracle.apps.xdo.template.rtf.RTFParagraph][STATEMENT] stylename=Normal
[100710_043210833][oracle.apps.xdo.common.font.FontFactory][STATEMENT] type1.Helvetica-Bold closed.
[100710_043210849][oracle.apps.xdo.template.rtf.RTFParagraph][STATEMENT] stylename=Normal
[100710_043210849][][STATEMENT] FO+Gen time used: 7172 msecs
[100710_043210849][oracle.apps.xdo.template.rtf.RTFParagraph][STATEMENT] stylename=Normal
[100710_043210864][oracle.apps.xdo.template.FOProcessor][STATEMENT] clearInputs(Object) is called.
[100710_043210864][oracle.apps.xdo.template.rtf.RTFParagraph][STATEMENT] stylename=Normal
[100710_043210880][oracle.apps.xdo.template.rtf.RTFParagraph][STATEMENT] stylename=Normal
[100710_043210880][oracle.apps.xdo.template.rtf.field.RTFFieldResult][STATEMENT] stylename=Normal
[100710_043210896][oracle.apps.xdo.template.FOProcessor][STATEMENT] clearInputs(Object) done. All inputs are cleared.
[100710_043210896][oracle.apps.xdo.template.rtf.RTFParagraph][STATEMENT] stylename=Normal
[100710_043210896][oracle.apps.xdo.template.FOProcessor][STATEMENT] End Memory: max=508MB, total=388MB, free=231MB
[100710_043210896][oracle.apps.xdo.template.rtf.RTFParagraph][STATEMENT] stylename=Normal
[100710_043210911][][STATEMENT] PublicReportService::generateReport FINISH and Return BIPReportResponse --- Time Elapse = 149007
We cannot trace where the error is coming from. Can anyone know that to do about this? Thanks!
Edited by: user11174318 on Oct 7, 2010 4:58 AM

Hi,
Yes, this is fixed.
The root cause was a security patch from Microsoft.
The solution:
- Remove Microsoft Patch KB974455.
or
- uncheck the ‘Use HTTP 1.1’ flag under Internet Options > Advanced tab.
Regards,
Hakan

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