BIP report output in PDF and RTF generating some blank columns or � symbols

Hi Experts,
I am new to BIP. I have developed some BIP reports in 10.1.3.4.1 version which are working fine in Dev and UAT environment.
But it's generating some blank columns and some columns with proper data and some columns with"cellphone" kind of symbol in PDF and " �"
symbols in RTF in Prod environment.
In all the environments the version of BIP is same.
So any help in resolving this issue is appreciated.
Thanks in advance..
Regards,
Suresh.A

All of the complex report logic is handled in your Oracle Report (rdf) file.
If your Oracle report is working OK, then this report should be generating XML.
After running your report, go to the View Requests window. Highlight your request, and click the Diagnostics button. Then click the 'View XML' button. If you see XML data, then you should be OK.
When I faced a similar issue, it was because the '1 step' process didnt work for the particular report I was using. The '1 step' process doesn't work for every report. Which report are you using?
If the report is submitted via a form (not the concurrent manager request form), then you probably need to use 2 steps to produce the desired output.
For more information, see the following thread:
Enhancment to avoid 2 step check printing
HTH,
Mark K

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Moderator Message: Please use code tags when pasting code snippets. Also paste relevant portions of the code
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BIP report output in PDF and RTF generating some blank columns or � symbols

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