BIS desktop connectivity & wireless bypass greyed out

Hi,
I am trying to sync using bluetooth and have followed all instructions regaring using the mictosoft bluetooth stack in the laptop, which i have successfully done.
Also, i have managed to pair the phone with the laptop, and the desktop manager v 4.7 allows me to setup bluetooth, but is not able to see my blackberry.
However, when i look on the bluetooth option on my phone the options desktop connectivity and wireless bypass are shown but unticked and greyed out so i cant change them.
I am using normal Blackberry Internet Service and have never had BES on my phone.
I have also tried to download a policy that allows me to change all settings, etc,. and also tried wiping but no use.
the options are still greyed out.
Can anyone advice? there is no solution that i could find online to this issue.
Please help
Regards
Santosh Gandhi.

Hi I got the same issue and it is very frustrating because I need this badly to work and update the calendar and contacts.  Did you manage to fix it?  Please reply.

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