BIS not enabling Google Mail feature set for Google Apps account
I used to be a very happy BlackBerry user when we were still using Exchange and BES. Since then we have moved to Google Mail and my GSM provider is no longer giving me BES (no their GSM provider will either - BES is for coporations only now).
Normally, on my Bold 9900 the Google Mail specific feature set (in particular OTA sync of Calendar and Contacts) is supposed to work through BIS. I can confirm this works just fine when I try to connect to my plain-vanilla GMail account over BIS.
But my company calendar and address book is on the Google Apps domain, not my personal GMail account.
However, my company mail, which is a Google Apps domain, can not be set up as Google Mail, even if I force it to talk to imap.gmail.com. Mail is setup and is delivered (as it would be for plain IMAP/POP access). But Contacts and Calenar are not available for sync.
I tried to go through my GSM provider to have our company's domain name added to RIM/BIS Google Apps Domain lis to force BIS, but my GSM provider staunchly affirm that this is not their problem, but Googles, and anyhow, they can not contact RIM.
What options do I have to force BIS to accept a given domain as being a Google Apps domain?
Hello lkremkow
Welcome to the Community
This has been an issue with Google Mail / Gmail accounts. Please check the Article below.
Unable to integrate or validate a Google Mail account with BlackBerry Internet Service
Goodluck
Ron
Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up Blackberry Battery Saving Tips | Follow me on Twitter
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Introducing Enhanced Google Mail plug-in for BlackBerry smartphones
Enhanced Google Mail™ plug-in for BlackBerry® smartphones
Product Overview
The Enhanced Google Mail™ plug-in for BlackBerry® smartphones introduces an advanced level of email service integration for BlackBerry smartphones. It supports additional Google Mail™ features that provide BlackBerry® Internet Service subscribers with broader access to their Google Mail accounts while on the go. The Enhanced Google Mail plug-in is optional. Existing and new Google Mail integrations will continue to function without it.
Note: The Enhanced Google Mail plug-in requires BlackBerry® Device Software 4.5 or later and Google Mail integration within the BlackBerry Internet Service. The Google Mail integration must use IMAP, not POP, to function correctly. Google Mail accounts integrated after March 2009 use IMAP. Deleting an existing account and re-integrating it will ensure that the account is using IMAP.
BlackBerry smartphone users with existing integrated Google Mail accounts must re-associate their email accounts to receive the link to download the Enhanced Google Mail plug-in.
Features
Add and remove labels and stars on email messages
Report spam email messages
Perform local and remote searches
Archive email messages
View related email messages as a single conversation (threaded view)
Note: Synchronization happens in one direction, from the BlackBerry smartphone to the Google Mail account. This means that some changes that take place in the webmail UI are not reflected on the BlackBerry smartphone. These include:
Applying labels and stars to email messages in Google Mail after they are retrieved by the BlackBerry Internet Service.
Labels that are renamed in Google Mail are not applied to the corresponding labels on the BlackBerry smartphone. The new label is synchronized to the BlackBerry smartphone, but does not replace the existing label.
Email messages that are marked as read, archived, or spam in Google Mail are not marked as spam on the BlackBerry smartphone.
Labels cannot be created, renamed, or deleted using the BlackBerry smartphone.
Top Knowledge Base Articles
System requirements and installation of the Enhanced Google Mail plug-in
Features of the Enhanced Google Mail plug-in
Limitations of the Enhanced Google Mail plug-in
How to associate email accounts with the BlackBerry Internet Service
How to remove an integrated email address from the BlackBerry Internet Service
Want to learn how to use your BlackBerry® smartphone? Visit youtube.com/blackberry to help you get the most out of your BlackBerry smartphone!
Do you have questions about your BlackBerry smartphone?
Go to mobile.blackberry.com on your BlackBerry smartphone to enter your question and get instant answers!I'm having similar show-stopper issues. I should point out that I'm not actually using an @gmail.com address; I'm using a Google Apps account for my own domain name. Perhaps that accounts for some of my issues. I'm using an AT&T Bold with OS 4.6.0.167 (Platform 4.0.0.217), and I have a BES plan to get mail from my employer (the phone and the AT&T account are mine). I did not upgrade from an old Gmail plugin; I installed the Gmail plugin for the first time.
1) Having messages appear in both the main Messages inbox and the Gmail inbox is not a convenience. It would be nice to be able to segregate these, as with the option to keep SMS/MMS messages out of the main inbox with Messages Options > General Options > SMS and Email Inboxes > Separate.
2) I have a lot of Gmail filter rules that apply labels to incoming messages and "skip the inbox." When I receive one of these messages on my Blackberry, I get a new message notification (asterisk) on both my main Messages inbox and my Gmail inbox. The "skip the inbox" messages are visible in the main Messages inbox, but not in the Gmail inbox (unless I Filter on "All Mail" in the Gmail inbox). To get rid of the new message asterisks, I need to open both inboxes.
The whole reason I choose the "skip the inbox" option is that I don't want to see these messages unless I explicitly filter on that label. It's bad enough that I get them in my Messages inbox, but to have Messages behave one way and Gmail another is nutty.
3) I'm not seeing all of my new Google Apps mail on my Blackberry, even when I choose Filter > All Mail from the Gmail inbox. In the standard Gmail client I see everything; but only selected messages appear on the Blackberry. I haven't been able to pin down what the pattern is. At first it seemed that incoming mail had to have a label applied to it by a filter to appear on the Blackberry, because all the messages I have been able to receive on the Blackberry have had a label. I haven't yet seen any unlabeled message. What what makes it tough to pin down is that I have never received a test message I have sent to myself, and I have tried using my work e-mail, Yahoo Mail, Hotmail and AOL Webmail. 0% success rate sending myself a test message (even when a filter applies a label to these messages); 0% success rate receiving mail that Gmail filters don't apply a label to.
I guess the issue could be with Google's IMAP implementation. I haven't yet looked at my inbox with another IMAP client to see how that looks. I'll try that next.
4) On the topic of IMAP: If that's the interface to Gmail, it seems strange that I can't view my whole inbox. I can only view new mail since the date/time I first set up the Blackberry Gmail plugin. That would make sense for POPmail, but not for IMAP should be able to show me my whole inbox.
Google's Blackberry Gmail app (from m.google.com/mail) has none of these issues, but it has other limitations (no push mail; no HMTL in messages), so I'd use Blackberry's plugin if it worked better. For now I expect to abadon after another couple of days of noodling. -
I did not know my kids had set up an Itunes account for me with one user name and password. then i got an i phone and set it up with a different email address and new password. how can i get my accounts to merge so i can have all of my music on my iphone
Quote: "You cannot merge two or more Apple IDs into a single one. You can, however, use one Apple ID for iCloud services and another Apple ID for store purchases (including iTunes in the Cloud and iTunes Match). See “Using one Apple ID for iCloud and a different Apple ID for Store Purchases” above for details." See also Apple ID & iCloud FAQ: http://support.apple.com/kb/HT4895?viewlocale=en_US&locale=en_US
You can set up your iCloud account on your iOS device under: "Settings > iCloud" and a other account for store purchases under "Settings > iTunes & App Stores". Unfortunately merging accounts is not possible but you could transfer all of your music manually via iTunes from your Mac or PC. -
As I said above: I Have Firefox browser home page set for Google search, but each following tab (but suddenly now it) opens w/Yahoo search instead. How do I remove the Yahoo search off the added tabs and have Google home page/ blank tab (like it used to be) on every tab????
The new Firefox Start Page - '''about:home''' - isn't the same homepage that was used in earlier versions of Firefox - http://www.google.com/firefox There is no "setting" for the "Search Container" on the about:home "page" - in the Options UI or in about:config .
Set that old "Mozilla Firefox Start Page" as your "homepage". <br />
http://support.mozilla.com/en-US/kb/How+to+set+the+home+page
Or open your Profile folder and delete the '''webappsstore.sqlite''' file and hope the "Search Container" on the about:home "page" returns to Google. When it '''''is''''' Google, the Google logo appears to the left of the "Search Container"; when the search engine there has been changed to something else, there is no logo to the left of the "Search Container" - AFAIK. -
I am trying to remove the backup encrypt for my Iphone 4 but the itunes ask for the password and basically I have not set any password before ...!!! Please note that I entered the password for my apple account and also it did not work, how i can reset it?
You can't reset it. If you don't konw the password then you can't use that backup
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I've got an iPad and iPhone 4S, both of which are set up for facetime. When someone calls me, both the iPad and phone ring, even though the phone is set to receive facetime calls on the number and the iPad is set for an email account.
How can I change the setup so on the email only the iPad rings and on the phone number only the phone rings?No it's not stealing. They have an allowance that you can share with so many computers/devices. You'll have to authorize her computer to play/use anything bought on your acct. You can do this under the Store menu at top when iTunes is open on her computer.
As far as getting it all on her computer....I think but I am not sure (because I don't use the feature) but I think if you turn on Home Sharing in iTunes it may copy the music to her computer. I don't know maybe it just streams it. If nothing else you can sign into your acct on her computer and download it all to her computer from the cloud. Not sure exactly how to go about that, I haven't had to do that yet. I wonder if once you authorize her computer and then set it up for automatic downloads (under Edit>Preferences>Store) if everything would download. Sorry I'm not much help on that. -
Bought a new 4s and need to transfer photos from iCloud to new device. iCloud is giving me an old @me address. I do not have the email or pw for the iCloud account. How do I retrieve this information? Thanks.
If you need to change the iCloud ID on your new phone you have to go to Settings>iCloud, tap Delete Account, provide the password for the old ID when prompted to turn off Find My iPhone, then sign back in with the ID you wish to use. If you don't know the password for your old ID, or if it isn't accepted, go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iPhone on your device, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll. When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.
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With the latest iOS 7 update (Feb 2014) is anyone else experiencing trouble with the App Store not able even to load updates for existing apps, and unable to download new apps?
With the latest iOS 7 update (Feb 2014) is anyone else experiencing trouble with the App Store not able even to load updates for existing apps, and unable to download new apps?
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Whenever i click the link for a great app i found, to go to the app-store, the app store reply is " could not complete your request" this happen for every app link that i persue! Need help
Try signing out of your account and then sign back in and see if that helps.
Settings>Store>Apple ID. Tap your ID and sign out. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Go back to Settings>Store>Sign in and then try again. -
I get a recurring error message "Cannot Sign in to Itunes" when trying to activate my New York Times for iPad APP account. What is the solution?
Same problem here. Apparently NYT has zero support capability. I emailed the. Three times and ive not even gotten an auto responder.
I deleted the app, re-downloaded it and reset it.
I have litrally no idea what to do
Anyone? -
I can't enable or disable cellular data for certain iOS apps and features from setting.
When I off data for specific application and go to other option it automatic on all application
Any one can helpSOLUTION! (NO NEED TO RESET YOUR IPHONE SETTING!)
I have the same issue for the last two weeks. But i have already managed to solve the issue all by myself. When i go to Settings > Cellular > below the tab "use cellular data for:", i turned off some apps which i didnt want to use with cellular data. As soon as i go back to Settings, and then i went back to Cellular, the apps which i had switched off earlier, automatically turned back on.
Here's the solution:
Either you're using wifi or cellular data, first of all you're gonna hafto turn on the cellular data use for App Store. Once you have turned it on, go to App Store application. Update ALL the apps which have new updates available. If it asks you to log in your App Store, just do so. If there's something wrong with your debit or credit card information, it will ask you to update to a different card. Just do what it asks. Put in a new credit or debit card info and fill in the forms provided. The card you're using must be usable and has usable balance in it. Let's say atleast $10 to $20. As soon as it confirms your card successfully, the app updates will start automatically. Continue to update all the apps. After all updates are finished, go back to Settings > Cellular. Try to switch on or off some apps for data use and recheck.
Try it yourself! Have a nice day and don't put a blame on Apple for this.
From Malaysia, with love.
Please hit LIKE button if this solve your issue. Thank you very much! (: -
Google Mail/Gmail integration for UCM?
Has anyone done, or given thought of how, to integrate checking in GMail to Content Server in a DIS like manner?
There is a problem with the N8 and Gmail (and google apps accounts too).
Mail for Exchange works fine to synch contacts, calendar and emails but replying to emails crashes the application. It doesn't on my E71/E72. As a workaround I have had to setup the same email account twice - once as a mail for exchange to sync contacts and calendar (disable email fetch, google server to use is m.google.com) - and the other as an IMAP for my emails. I am not at all happy with this but it will do for 1 more week after which the phone will be sent back if no solution is forthcoming from Nokia.
Using IMAP you can't have it set to soonest for retrieving emails. You must go in there and set it to 5 mins or longer. Then it will work. If you set it for soonest (i.e. push email) the client will not auto update until you open the email client. Settings for servers and secure ports using IMAP:
http://mail.google.com/support/bin/answer.py?hl=en&answer=78887
Edit: When setting up email by selecting Gmail, at the end of the setup process you should decline their terms and conditions . Doing so will create a direct IMAP connection with Google. If you accept the terms your emails will be routed through Nokia and then you will experience delays in deleting emails and will be restricted to sending a maximum attachement file size of 2MB.
These are all known issues and the biggest disappointed is that Nokia haven't once acknowledged it or told us when they might release a fix. Nokia should really be ashamed of their poor customer service. -
I have system preferences > general > homepage and search engine set as google but my computer keeps using BING! Please help!
You installed the "Genieo/InstallMac" rootkit. The product is a fraud, and the developer knowingly distributes an uninstaller that doesn't work. I suggest the tedious procedure below to disable Genieo. This procedure may leave a few small files behind, but it will permanently deactivate the rootkit (as long as you never reinstall it.)
Malware is constantly changing to get around the defenses against it. The instructions in this comment are valid as of now, as far as I know. They won't necessarily be valid in the future. Anyone finding this comment a few days or more after it was posted should look for more recent discussions or start a new one.
Back up all data. You must know how to restore from a backup even if the system becomes unbootable. If you don't know how to do that, or if you don't have any backups, stop here and ask for guidance.
Step 1
In the Applications folder, there should be an item named "Genieo". Select it and open the Finder Info window. If it shows that the Version is less than 2.0, download and install the current version from the genieo.com website. This may seem paradoxical, since the goal is to remove it, but you'll be saving yourself some trouble as well as the risk of putting the system in an unusable state.
There should be another application in the same folder named "Uninstall Genieo". After updating Genieo, if necessary, launch "Uninstall Genieo" and follow the prompts to remove the "newspaper-style home page." Restart the computer.
This step does not completely inactivate Genieo.
Step 2
Don't take this step unless you completed Step 1, including the restart, without any error messages. If you couldn't complete Step 1, stop here and ask for instructions.
Triple-click anywhere in the line below on this page to select it:
/Library/Frameworks/GenieoExtra.framework
Right-click or control-click the line and select
Services ▹ Reveal in Finder (or just Reveal)
from the contextual menu.
If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.
A folder should open with an item named "GenieoExtra.framework" selected. Move that item to the Trash. You'll be prompted for your administrator password.
Move each of these items to the Trash in the same way:
/Library/LaunchAgents/com.genieo.completer.update.plist
/Library/LaunchAgents/com.genieo.engine.plist
/Library/LaunchAgents/com.genieoinnovation.macextension.plist
/Library/LaunchDaemons/com.genieoinnovation.macextension.client.plist
/Library/PrivilegedHelperTools/com.genieoinnovation.macextension.client
/usr/lib/libgenkit.dylib/usr/lib/libgenkitsa.dylib
/usr/lib/libimckit.dylib
/usr/lib/libimckitsa.dylib~/Library/Application Support/com.genieoinnovation.Installer~/Library/LaunchAgents/com.genieo.completer.download.plist
~/Library/LaunchAgents/com.genieo.completer.update.plist
If there are other items with a name that includes "Genieo" or "genieo" alongside any of those listed above, move them as well. There's no need to restart after each one. Some of these items will be absent, in which case you'll get a message that the file can't be found. Skip that item and go on to the next one.
Restart and empty the Trash. Don't try to empty the Trash until you have restarted.
Step 3
From the Safari menu bar, select
Safari ▹ Preferences... ▹ Extensions
Uninstall any extensions you don't know you need, including ones called "Genieo" or "Omnibar," and any that have the word "Spigot" or "InstallMac" in the description. If in doubt, uninstall all extensions. Do the equivalent for the Firefox and Chrome browsers, if you use either of those.
Your web browser(s) should now be working, and you should be able to reset the home page and search engine. If not, stop here and post your results.
Make sure you don't repeat the mistake that led you to install this software. Chances are you got it from an Internet cesspit such as "Softonic" or "CNET Download." Never visit either of those sites again. You might also have downloaded it from an ad in a page on some other site. The ad has a large green button labeled "Download" or "Download Now" in white letters. The button is designed to confuse people who intend to download something else on the same page. If youever download a file that isn't obviously what you expected, delete it immediately.
You may be wondering why you didn't get a warning from Gatekeeper about installing software from an unknown developer, as you should have. The reason is that the Genieo developer has a codesigning certificate issued by Apple, which causes Gatekeeper to give the installer a pass. Apple could revoke the certificate, but as of this writing, has not done so, even though it's aware of the problem. It must be said that this failure of oversight is inexcusable and has seriously compromised the value of Gatekeeper and the Developer ID program. You cannot rely on Gatekeeper alone to protect you from harmful software.
Finally, be forewarned that when Genieo is mentioned on this site, the developer sometimes shows up under the name "Genieo support." If that happens, don't believe anything he says, but feel free to tell him what you think of his scam. -
Cic.mail.to Setting for Customer
Hi
I need to Configure email Address for the Customer care in CRM B2C Scenario .
I have done following , In <b>XCM Setting/General Settings/Customer/lwc</b> in cic.mail.to Field , i put my Mail id restarted the server but its not Working.
By Log it says
javax.mail.MessagingException: Unknown SMTP host: gmail.com;
23859 nested exception is:
23860 java.net.UnknownHostException: gmail.com
But if we see <b>\root\WEB-INF\xcm\<b>sap</b>\configuration\lwc-config-data.xml</b>
There is some setting as
<params id="email">
<param name="mail.smtp.host" value="xyz.com"/>
<param name="mail.smtp.port" value="25"/>
<param name="cic.mail.to" value="[email protected]"/>
</params>
but we donot have setting for Customer as
\root\WEB-INF\xcm\<b>customer</b>\configuration\lwc-config-data.xml
How to Set host , Port & mailid for Customer Perspective ??
Can anybody throw some light on that !!!!!!!!!
Is there any other Setting which has to be performrd.
pls Guide
Thanks & Regards
Ravi SahThanks Anirban
You have almost solved my problem, but still i am facing one problem
I am not able to send mail as there is somthing wrong with the id As Error Log i m getting is
javax.mail.SendFailedException:
Invalid Addresses;nested exception is:
javax.mail.SendFailedException: 551 The recipient must
not be to a protected domain as
the sender's IP is in the trusted Outbound IP list.
What should be the Soln !!!
pls Guide
Thanks & Regards
Ravi Sah -
I use Mail for my .Mac account and usually have no problem sending e-mails. However, whenever I am on campus at school I am unable to send out any mail (and thus my messages are always moved to the Outbox but never sent out). Once I reconnect off campus my messages are sent.
Do I need to change a server port setting to have my e-mails be sent out? As of now, it's on the default setting of smtp.mac.com on port 25.
Any help is greatly appreciated.
-KeithTry changing to Port 587. Should work at home, as well. See:
http://docs.info.apple.com/article.html?path=Dotmac/Mail/en/mac33.html
Ernie
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