Bitdefender Quickscan Firefox plugin is broken on firefox 36 in WIP

Just figured I would post this for other users. You need to contact Bitdefender as we have no special knowledge of it
Wanikiya and Dyami--Team Zigzag

Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.
You can try these free programs to scan for malware, which work with your existing antivirus software:
* [http://www.microsoft.com/security/scanner/default.aspx Microsoft Safety Scanner]
* [http://www.malwarebytes.org/products/malwarebytes_free/ MalwareBytes' Anti-Malware]
* [http://support.kaspersky.com/viruses/disinfection/5350 Anti-Rootkit Utility - TDSSKiller]
* [http://general-changelog-team.fr/en/downloads/viewdownload/20-outils-de-xplode/2-adwcleaner AdwCleaner] (for more info, see this [http://www.bleepingcomputer.com/download/adwcleaner/ alternate AdwCleaner download page])
* [http://www.surfright.nl/en/hitmanpro/ Hitman Pro]
* [http://www.eset.com/us/online-scanner/ ESET Online Scanner]
[http://windows.microsoft.com/MSE Microsoft Security Essentials] is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.
Further information can be found in the [[Troubleshoot Firefox issues caused by malware]] article.
Did this fix your problems? Please report back to us!

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quote:
Originally posted by:
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Did u download IE8 and just using immulator coz it will have
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Any help? Thanks already.

I think I'm having the same problem.
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The Safari plugin was broken until I removed the /Library/QuickTime Plugin.webplugin today so now, Safari is good to go.
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v Filme QuickTime mov,qt,mqv Sim
v Vídeo para Windows avi,vfw Sim
v Vídeo para Windows avi,vfw Sim
v Vídeo para Windows avi,vfw Sim
v AutoDesk Animator flc,fli,cel Sim
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I'm pretty pretty shure that this a Localization problem because it doesn't display the letters with accent:
video == vídeo
audio == áudio
So I've tried to edit the file: ~/Library/Preferences/com.apple.quicktime.plugin.preferences.plist to this:
1 <?xml version="1.0" encoding="UTF-8"?>
2 <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
3 <plist version="1.0">
4 <dict>
5 <key>WebPluginLocalizationName</key>
6 <string>en_US</string>
7 <key>WebPluginMIMETypes</key>
8 <dict>
9 <key>application/sdp</key>
10 <dict>
11 <key>WebPluginExtensions</key>
12 <array>
13 <string>sdp</string>
14 </array>
15 <key>WebPluginTypeDescription</key>
16 <string>Descritor de transmissão SDP</string>
17 <key>WebPluginTypeEnabled</key>
18 <false/>
19 </dict>
... (many more lines)
with console's vim. Reopened Firefox ant it was the same: when try to access a video page, Plugin not found... Still not happy, I tried to remove the pref and restart Firefox. Still not good...
Opened System Preferences/Quicktime/Advanced(tab) in Mime, changed some codec to false and the file went back to pt_BR:
1 <?xml version="1.0" encoding="UTF-8"?>
2 <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
3 <plist version="1.0">
4 <dict>
5 <key>WebPluginLocalizationName</key>
6 <string>pt_BR</string>
7 <key>WebPluginMIMETypes</key>
8 <dict>
9 <key>aplicativo/sdp</key>
10 <dict>
11 <key>WebPluginExtensions</key>
12 <array>
13 <string>sdp</string>
14 </array>
15 <key>WebPluginTypeDescription</key>
16 <string>Descritor de transmissão SDP</string>
17 <key>WebPluginTypeEnabled</key>
18 <false/>
19 </dict>
... (many more lines)
and no PC x Mac Ad yet...
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Pirolla.

Firefox memory footprint

greetings,
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<pre>
1798 pts/1 S 0:04 0 66 37829 23280 18.2 /opt/mozilla-firefox/l
1979 pts/1 S 0:06 9 9190 27345 19564 15.3 /tmp/firefox/firefox
</pre>
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p.s. i've been using arch for some time now. i would just like to take this opportunity to thank those who created and maintain arch linux. it is an enjoyable distribution

i have mozilla-firefox using mem this way:
13600 pts/32 S 0:00 0 47 3604 2140 0.2 /opt/gnome/libexec/gconfd-2 11
13651 pts/32 S+ 0:00 0 577 1666 1096 0.1 /bin/sh /opt/mozilla-firefox/bin/firefox
13669 pts/32 S+ 0:00 0 577 1702 1108 0.1 /bin/sh /opt/mozilla-firefox/lib/firefox-0.9/run-mozilla.sh /opt
13674 pts/32 S+ 0:02 0 66 49069 27464 3.5 /opt/mozilla-firefox/lib/firefox-0.9/firefox-bin
13675 pts/32 S+ 0:00 0 66 49069 27464 3.5 /opt/mozilla-firefox/lib/firefox-0.9/firefox-bin
13676 pts/32 S+ 0:00 0 66 49069 27464 3.5 /opt/mozilla-firefox/lib/firefox-0.9/firefox-bin
13678 pts/33 Ss 0:00 0 577 2854 2456 0.3 -bash
13691 pts/32 S+ 0:00 0 66 49069 27464 3.5 /opt/mozilla-firefox/lib/firefox-0.9/firefox-bin
13692 pts/32 S+ 0:00 0 66 49069 27464 3.5 /opt/mozilla-firefox/lib/firefox-0.9/firefox-bin
13693 pts/32 S+ 0:00 0 66 49069 27464 3.5 /opt/mozilla-firefox/lib/firefox-0.9/firefox-bin
13694 pts/32 S+ 0:00 0 66 49069 27464 3.5 /opt/mozilla-firefox/lib/firefox-0.9/firefox-bin
and i cannot see any problem with that
but i found out something strange while running it:
[damir@Asteraceae /]$ mozilla-firefox
LoadPlugin: failed to initialize shared library /opt/mozilla-plugins/Blender3DPlugin.so [/opt/mozilla-plugins/Blender3DPlugin.so: undefined symbol: _ZTV16nsQueryInterface]
libxpt: bad magic header in input file; found 'XPCOM
TypeLib
–@', expected 'XPCOMnTypeLibrn32'
*** loading the extensions datasource
[damir@Asteraceae /]$
the blender plugin is broken --- funny enough: i hear the first time that such thing exist, so it would be nice that someone else confirm this ;-)

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'''AVG Free''' 
*Firefox does not disable your security software, just the toolbar that it installs. Your security software is still working in the background to protect you.
*Keep up to date with what is happening with AVG by visiting their forums: http://forums.avg.com/us-en/avg-forums
*Have you updated to AVG 2012 Free Edition?
*Read the 2nd item on the following page first, then read the first item:
**http://forums.avg.com/ww-en/avg-forums?sec=thread&act=show&id=171860
'''Posting a question of the Firefox Support forum''' 
Some tips on post forum questions. Look at the 2 images below and the explanations of the fields in the Firefox Support forum "Ask a question" form. Click on the images, or right-click on them to open in a new tab, then click the image in the new tab to enlarge it for easier reading.
'''If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.'''
Not related to your question, but...
You need to update some plug-ins:
*Plug-in check: https://www-trunk.stage.mozilla.com/en-US/plugincheck/
*Adobe Shockwave for Director Netscape plug-in: [https://support.mozilla.com/en-US/kb/Using%20the%20Shockwave%20plugin%20with%20Firefox#w_installing-shockwave Installing ('''''or Updating''''') the Shockwave plugin with Firefox]
*Adobe PDF Plug-In For Firefox and Netscape: [https://support.mozilla.com/en-US/kb/Using%20the%20Adobe%20Reader%20plugin%20with%20Firefox#w_installing-and-updating-adobe-reader Installing/Updating Adobe Reader in Firefox]
*Next Generation Java Plug-in for Mozilla browsers: [https://support.mozilla.com/en-US/kb/Using%20the%20Java%20plugin%20with%20Firefox#w_installing-or-updating-java Installing or Updating Java in Firefox]

Despite settings, firefox does not clear history.

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The sessionstore.js file that stores session data includes cookies from open tabs, so if tabs are restored and you haven't logged out then you may still be logged on unless the session has expired via other ways.
You can set the browser.sessionstore.privacy_level pref to 2 (never) or 1 (non-HTTPS) on the about:config page to disable saving cookies via session restore in the sessionstore.js file.
The browser.sessionstore.privacy_level_deferred pref is used when you do not reopen the previous session automatically via "Show my windows and tabs from last time" and uses the same values.
* http://kb.mozillazine.org/browser.sessionstore.privacy_level
*http://kb.mozillazine.org/about:config

Why does Firefox wipe it's settings every startup?

I'm running the latest version of Firefox on my Mac. Firefox happens to wipe it's internal settings every time I start up the program giving me the import setting option to gain information from other browsers on the computer. Simply closing the program and opening it again causes this issue and I have no idea what could be causing it.
Removing Firefox and reinstalling it doesn't fix the issue nor does restarting it. I believe it maybe an issue with it requiring permissions to save it's settings but I've no idea where to find them and how to fix that.

A possible and likely cause is a problem with the profiles.ini file
*Windows: %AppData%\Mozilla\Firefox\ C:\Users\<user>\AppData\Roaming\Mozilla\Firefox\Profiles\<profile>\
*Linux: ~/.mozilla/firefox/
*Mac: ~/Library/Application Support/Firefox/
You can use one of these to make Firefox create/use a new default profile:
*Delete the profiles.ini file to force Firefox to create a new default profile
*Use the Profile Manager to create a new profile
*Use "Choose Folder" when you create a new profile to select the location of a lost profile and recover this profile
*http://kb.mozillazine.org/Profile_Manager
*https://support.mozilla.org/kb/Managing+profiles
*http://kb.mozillazine.org/Profile_folder_-_Firefox

[Crash] Plugin without intl support on intl OS

(I apologize if this is the wrong place - I'm new here)
Platform: Windows XP SP2; tested with Mozilla Firefox (1.0) and Microsoft Internet Explorer (6.0).
Java Plugin version: Java Plug-in 1.5.0_01 for Netscape Navigator
java version "1.5.0_01"
Java(TM) 2 Runtime Environment, Standard Edition (build 1.5.0_01-b08)
Java HotSpot(TM) Client VM (build 1.5.0_01-b08, mixed mode, sharing)
These steps seem to crash the browser when the Java Plugin is started:
1. Install the JRE:
1.1 Select Custom install
1.2 Do not install internationalization support
2. Set computer to have non-US (or maybe non-Latin?) locale - I had Japanese
3. Go to a page with a Java applet in the browser.
4. Browser dies.
Basically, if you don't install the intl support but use an OS that requires one, the plugin crashes, bringing down the browser. Using something that actually exists would probably help a lot.
For step 2, using Microsoft's AppLocale also triggers the bug (so one would not need so many reboots to test)
The hs_err_pid####.log file, for reference:
# An unexpected error has been detected by HotSpot Virtual Machine:
# EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x6d6c1f6c, pid=3468, tid=3228
# Java VM: Java HotSpot(TM) Client VM (1.5.0_01-b08 mixed mode)
# Problematic frame:
# V [jvm.dll+0x81f6c]
--------------- T H R E A D ---------------
Current thread (0x02a11370): JavaThread "main" [_thread_in_vm, id=3228]
siginfo: ExceptionCode=0xc0000005, reading address 0x00000008
[snip]
Stack: [0x00040000,0x00140000), sp=0x0013686c, free space=986k
Native frames: (J=compiled Java code, j=interpreted, Vv=VM code, C=native code)
V [jvm.dll+0x81f6c]
C [java.dll+0x4c0c]
C [java.dll+0x540c]
C [java.dll+0x54a5]
C [java.dll+0x18b9]
j java.lang.ClassLoader$NativeLibrary.load(Ljava/lang/String;)V+0
j java.lang.ClassLoader.loadLibrary0(Ljava/lang/Class;Ljava/io/File;)Z+300
j java.lang.ClassLoader.loadLibrary(Ljava/lang/Class;Ljava/lang/String;Z)V+48
j java.lang.Runtime.load0(Ljava/lang/Class;Ljava/lang/String;)V+57
j java.lang.System.load(Ljava/lang/String;)V+7
v ~StubRoutines::call_stub
V [jvm.dll+0x8176e]
V [jvm.dll+0xd481d]
V [jvm.dll+0x8163f]
V [jvm.dll+0x88634]
C [jpishare.dll+0x4380]
C [jpishare.dll+0x1eb2]
C [jpiexp32.dll+0x5744]
C [npjpi150_01.dll+0x1abf]
[snip]

Yes, I realized that not installing intl support for an intl system probably was dumb. :) I was doing it to avoid getting the localized control panel applet. (Only the plugin is broken; I can run Java-based apps fine without the intl support)
Just thought that it would probably be a good idea to not crash.

Link to PDF of visual quick start guide broken?

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Thanks
Gilbert

Hi Kay,
thanks for the file. I could download it. But nevertheless I find it strange that some of us can not download it, while others can. I had Acrobat Pro 9 before and after installing Acrobat X it was somehow broken. Anyway you helped me for my work but the problem to some of the webpages to Adobe still persists with my system..
regards
Gilbert

How do I get the "Bitdefender Quick Scan" box that suddenly appeared uninvited on the lower right coner of my screen to disappear??

A non-movable black box with "Bitdefender Quick Scan" "you haven't scanned your computer in a while. Would you like to start QuickScan now? appeared at the bottom right corner of my screen. How do I remove it?

Your system details list shows a "Bitdefender QuickScan Web Netscape Plugin", so you must have or had Bitdefender software installed.
You can set the plugin.expose_full_path pref to true on the about:config page to see the full path of enabled installed plugins on the about:plugins page.
*http://kb.mozillazine.org/Issues_related_to_plugins#Identifying_installed_plugins
*http://kb.mozillazine.org/about:plugins
*http://kb.mozillazine.org/about:config
It is best not to leave that pref set to true as it exposes that full path to web servers via the navigator.plugins object, so reset that pref to false after you are done with the about:plugins page.
You can use the MSConfig program or the Autoruns utility to see which software and services are getting started.
*http://technet.microsoft.com/en-us/sysinternals/bb963902.aspx

Bitdefender Quickscan Firefox plugin is broken on firefox 36 in WIP

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