BitLocker To Go Autounlock Problem on RAID1 Drive
I have a PC that I've been using BitLocker on for several years (first with Windows 7 and now with Windows 8.1).
The motherboard is
equipped with a TPM. I have an SSD boot (C drive) and RAID1 HDD data (D drive). My children started noticing problems a few months ago. They couldn't access the D drive. At first I thought I had a problem with how I'd configured
Security on folders on the D drive, but I recently moved everything off the D drive and reformatted it.
During the re-configuration of the D drive I noticed that this drive was detected as a removable disk by BitLocker rather than a fixed disk. I entered a password for BitLocker and setup the drive to autounlock. I don't recall if this has always
been the case with Windows 8 or not, i.e., being detected as a removable disk? Or if I somehow changed something in the BIOS or RAID configuration that made Windows 8 think this was a removable disk? I haven't double checked all the settings yet,
but perhaps something is set to make the drive hot swappable and that's why Windows 8 designates this as a removable disk? Although I have another computer with a similar configuration, but a different RAID controller, and the HDD on that controller
is hot swappable. But I'm not having this kind of a problem with that computer, i.e., if a Standard user logs on first after a reboot they can read / write to the D drive.
When I first installed Windows 8 on this PC I moved the Pictures and Videos folders to the D drive. It may be that it was only when the Music folders were getting too large and I also moved them to the D drive that my children started noticing problems?
Perhaps they weren't trying to access Pictures or Videos that often? And perhaps autounlock of the D drive has never worked on this computer the way I would have expected? For about a year we didn't have this problem with the D drive. That
made me think another possibility is that a recent Windows 8 update might have changed the behavior of BitLocker?
What I've recently discovered is that after a reboot if I first logon with the Administrator account then the D drive is unlocked and anyone who logs on afterwards can read and write to the D drive. But if after a reboot the first person to logon is
using a Standard account (one of my children) then the D drive is not accessible.
When setting up the D drive to autounlock I would have expected that to happen regardless of who logs on first. I'm looking for assistance in how to get the autounlock to work on the D drive for every user.
But if this is some limitation of Windows 8 when BitLocker To Go is in use then I'd appreciate anyone who can help me understand why the RAID controller / drive seems to be detected by Windows 8 as a removable drive rather than a fixed drive. I'm confident
that if the HDD were a fixed drive then autounlock would function as I expect.
I have another computer with a similar configuration. But I am using a different RAID controller and a different type of motherboard. I did not specifically check, after I noticed this problem last night, but I think on this computer the HDD
must be a fixed disk and that's why autounlock functions the way I'd expect?
Thanks for your help.
P.S. The SSD drive (C drive) is also encrypted with BitLocker. I am able to reboot the computer and logon without any problems. So on my C drive BitLocker is working as expected.
Theokrat
As I suspected ... there is still a problem. So I'm still looking for a better solution.
I booted the computer and no one logged on. I then used File Explorer from a second computer (both running Windows 8.1). I could see the C drive and Public folder (which is on the D drive) from the second computer. I was able to connect
to the C drive without any problems. When I tried to connect to the Public folder I got an error message to the effect that it was "inaccessible."
I then used Remote Desktop to connect from the second computer and logged onto the first computer. Now that someone has logged onto the first computer I was then able to access the Public folder.
A second problem I've found has to do with using Microsoft Essentials for backups. In a similar manner if the computer boots up (or perhaps is awakened from sleep?) the D drive is not seen by Essentials and thus not backed up. I also found that
the next time someone logs on and the D drive is seen Essentials thinks a new drive has been added. Which means I'd need to constantly update Essentials in order to keep this computer backed up.
The two problems I'm hoping to fix are:
a) Why does Windows think this RAID1 drive is a removable disk? This is causing BitLocker To Go to be used when encrypting the drive and thus causing me other problems.
b) If I cannot get this RAID controller to be detected as a fixed disk is there a way to ensure the D drive is automatically unlocked? No matter whether anyone logs on or not?
Thanks for any assistance you can give me in resolving either of these issues.
Theokrat
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Hello,
Im using Photoshop CC and when it starts up it sometimes gives me this error message:
'Problem with display driver and has temporary disabled enhancements which use graphics hardware.'
What does this mean?
Then it tells me to download the latstest software and gives me a link to an Adobe site that tells me nothing about a sollution.
About my mac:
MacBook Pro
Intel Core i7
2,2 GHz
4 cores
8 GB RAM
AMD Radeon HD 6750M
Thanks a bunch!Here you go:
Adobe Photoshop Version: 14.2 (14.2 20131211.r.515 2013/12/11:23:00:00) x64
Operating System: Mac OS 10.9.1
System architecture: Intel CPU Family:6, Model:42, Stepping:7 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, HyperThreading
Physical processor count: 4
Logical processor count: 8
Processor speed: 2200 MHz
Built-in memory: 4096 MB
Free memory: 2266 MB
Memory available to Photoshop: 3136 MB
Memory used by Photoshop: 80 %
Image tile size: 1024K
Image cache levels: 4
Font Preview: Medium
TextComposer: Latin
The GPU Sniffer crashed on 10/01/2014 at 09:05:58
Display: 1
Main Display
Display Bounds: top=0, left=0, bottom=900, right=1440
OpenGL Drawing: Enabled.
OpenGL Allow Old GPUs: Not Detected.
OpenGL Drawing Mode: Advanced
OpenGL Allow Normal Mode: True.
OpenGL Allow Advanced Mode: True.
AIFCoreInitialized=1
AIFOGLInitialized=1
OGLContextCreated=1
NumGPUs=1
gpu[0].OGLVersion="2.1"
gpu[0].MemoryMB=1024
gpu[0].RectTextureSize=16384
gpu[0].Renderer="AMD Radeon HD 6750M OpenGL Engine"
gpu[0].RendererID=16915206
gpu[0].Vendor="ATI Technologies Inc."
gpu[0].VendorID=4098
gpu[0].HasNPOTSupport=1
gpu[0].CompileProgramGLSL=1
gpu[0].TestFrameBuffer=1
gpu[0].OCLPresent=1
gpu[0].OCLVersion="1.2 (Aug 24 2013 21:03:27)"
gpu[0].CUDASupported=0
gpu[0].OCLBandwidth=1.89051e+10
gpu[0].glGetString[GL_SHADING_LANGUAGE_VERSION]="1.20"
gpu[0].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[4096]
gpu[0].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[8]
gpu[0].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[16]
gpu[0].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[16]
gpu[0].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[16]
gpu[0].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]
gpu[0].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[3072]
gpu[0].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[3072]
gpu[0].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[128]
gpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[16]
gpu[0].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1
gpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1
gpu[0].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1
gpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1
gpu[0].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1
gpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1
gpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1
gpu[0].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1
gpu[0].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1
gpu[0].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=1
License Type: Subscription
Serial number:
Application folder: /Applications/Adobe Photoshop CC/
Photoshop scratch has async I/O enabled
Scratch volume(s):
Macintosh HD, 697.8G, 107.2G free
Required Plug-ins folder: /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Required/Plug-Ins/
Primary Plug-ins folder: /Applications/Adobe Photoshop CC/Plug-Ins/
Installed components:
adbeape.framework adbeape 3.4.0.29366 0.1160850
AdbeScriptUIFlex.framework AdbeScriptUIFlex 6.3.2.31983 79.546835
adobe_caps.framework adobe_caps 7.0.0.21 1.248010
AdobeACE.framework AdobeACE 2.20.02.31977 79.548223
AdobeAGM.framework AdobeAGM 4.30.29.31977 79.548223
AdobeAXE8SharedExpat.framework AdobeAXE8SharedExpat 3.7.101.18636 66.26830
AdobeAXEDOMCore.framework AdobeAXEDOMCore 3.7.101.18636 66.26830
AdobeBIB.framework AdobeBIB 1.2.03.31977 79.548223
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AdobeCoolType.framework AdobeCoolType 5.15.00.31977 79.548223
AdobeCrashReporter.framework AdobeCrashReporter 7.0.1
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AdobeLinguistic.framework 19061
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AdobeOwl.framework AdobeOwl 5.0.24 79.547804
AdobePDFL.framework AdobePDFL 11.0.0.31977 79.508720
AdobePDFSettings.framework AdobePDFSettings 1.4
AdobePIP.framework AdobePIP 7.0.0.1786
AdobeScCore.framework AdobeScCore 4.5.5.31983 79.546835
AdobeUpdater.framework AdobeUpdater 6.0.0.1452 "52.338651"
AdobeXMP.framework AdobeXMPCore 79.154911 79.154911
AdobeXMPFiles.framework AdobeXMPFiles 79.154911 79.154911
AdobeXMPScript.framework AdobeXMPScript 79.154911 79.154911
ahclient.framework ahclient 1.8.0.31
aif_core.framework AdobeAIF 5.0.00 79.534508
aif_ocl.framework AdobeAIF 5.0.00 79.534508
aif_ogl.framework AdobeAIF 5.0.00 79.534508
AlignmentLib.framework xcode Copyright © 2013 Adobe Systems Incorporated
amtlib.framework amtlib 7.0.0.249
boost_date_time.framework boost_date_time 7.0.0.0
boost_signals.framework boost_signals 7.0.0.0
boost_system.framework boost_system 7.0.0.0
boost_threads.framework boost_threads 7.0.0.0
Cg.framework NVIDIA Cg
CIT.framework CIT 2.1.6.30929 151865
CITThreading.framework CITThreading 2.1.6.30929 151865
dvaaudiodevice.framework dvaaudiodevice 7.0.0.0
dvacore.framework dvacore 7.0.0.0
dvamarshal.framework dvamarshal 7.0.0.0
dvamediatypes.framework dvamediatypes 7.0.0.0
dvaplayer.framework dvaplayer 7.0.0.0
dvatransport.framework dvatransport 7.0.0.0
dvaunittesting.framework dvaunittesting 7.0.0.0
dynamiclink.framework dynamiclink 7.0.0.0
FileInfo.framework FileInfo 79.154511 79.154511
filter_graph.framework AdobeAIF 5.0.00 79.534508
ICUConverter.framework ICUConverter 3.61 "gtlib_3.0" "." "16615"
ICUData.framework ICUData 3.61 "gtlib_3.0" "." "16615"
LogSession.framework LogSession 2.1.2.1785
mediacoreif.framework mediacoreif 7.0.0.0
patchmatch.framework patchmatch 1.2.00.31977 79.542390
PlugPlugOwl.framework PlugPlugOwl 4.2.0.36
UpdaterNotifications.framework UpdaterNotifications 7.0.1.102 "7.0.1.102"
WRServices.framework
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My ipod nano has been working fine for at least three years. All of a sudden I get two messages. First, "there is a problem with this drive, scan and fix it".
And, an Ipod has been detected but can't be identified properly. It's a 6th generation nano and I have Windows 8. Any thoughts?Hello, oakbay.
Thank you for visiting Apple Support Communities.
Here is an article that I would recommend going through when experiencing this issue.
iPod nano: Error message saying that iPod 'could not be identified properly'
http://support.apple.com/kb/ts3218
Cheers,
Jason H. -
I've had this for sometime and this laptop for about 1 year. Never saw this before, but haven't tryed to line up with ITunes for a while. I get a notice from windows that there is a problem with the drive and it asks it i want to fix it. Nothing happens if i try, so I have not persued that avenue. ITunes says a IPod is detected but the identification cannot be verified. Whats up with that?
ThanksHello, Wallydawg.
Thank you for visiting Apple Support Communities.
Here is an article that I would recommend going through when experiencing this error.
iPod not recognized in My Computer and in iTunes for Windows
http://support.apple.com/kb/ts1369
Cheers,
Jason H. -
Disk Utility 13 problem with USB drives
There appears to be a problem with Disk Utility 13 (part of OS X 10.9). At least, so far as I can tell, everything traces back to this app, or possibly OS X 10.9 itself.
I recently upgraded my MacBook Air to OS X 10.9 (reformatted hard drive, installed system from scratch, updated with all the latest Apple updates). I pre-checked all my third party software to make sure it was 10.9 compatible before installing it after the system cleanup, so everything I’m running supposedly has been approved as safe for 10.9. But I’m seeing a problem formatting USB drives that I do not encounter when running under 10.8.
I have a Seagate STAA500101 (“FreeAgent GoFlex”) drive connected via Seagate’s USB3 adapter that I’ve used for some time as a Time Machine backup. Post-overhaul, I decided to erase the backup and start fresh. When I attempt to format it (single GUID partition) with Disk Utility, I see the following messages go by:
Formatting disk1s2 as Mac OS Extended (Journaled) with name Untitled 1
Could not mount disk1s2 with name (null) after erase
Then there’s a pause, and the format appears to conclude fine. But if I run a “Verify Disk” immediately, I get this:
Verifying partition map for “Seagate FreeAgent GoFlex Media”
Checking prerequisites
Checking the partition list
Checking for an EFI system partition
Checking the EFI system partition’s size
Checking the EFI system partition’s file system
Checking all HFS data partition loader spaces
Volume on disk1s2 has 0 bytes of trailing loader space and it needs 134217728 bytes
Problems were found with the partition map which might prevent booting
Error: Partition map needs repair because a data partition needs loader space.
As the drive has just been formatted, that seemed odd. I took it over to another Mac still running 10.8.5 and formatted it there — it worked just fine. Verified just fine. Took the drive back to my MacBook Air and tried to verify the disk — same failure.
I wanted to rule out bad media, so I took a Lexar 16GB USB flash drive and tried to format it with Disk Utility 13 — got the same problem.
The only success I’ve had formatting USB drives under 10.9 is to boot up into OS X Recovery. Disk Utility there formatted my Seagate drive without an error. But once I booted back into normal 10.9 operating mode, the drive once again fails to verify; it makes me leery about using it as a Time Machine backup.
I suppose it’s possible there could be some background component like Sophos causing problems when formatting drives, but if I format a drive via OS X Recovery or another Mac under 10.8, that wouldn’t explain why the drives fail to verify.
Anyone got any other observations on this issue?Problem resolved. I'm posting this note for anyone else who might run into this situation and come across this discussion.
It actually did turn out to be Sophos -- Cloud, that is. I'd been using Sophos' free Mac antivirus software on a variety of systems but forgot that I was now testing out Sophos Cloud on my own MacBook, which is their new endpoint solution, and supposed to be compatible with OS X 10.9 (although the Mac version is listed as "beta") Sophos Cloud includes a new feature called Device Control which allows you to create a company-wide policy to control access to hardware such as USB drives, optical drives, etc. But apparently it's still pretty buggy. I had my Device Control configured with the default setting of "monitor but do not block" but it was most definitely gumming up the system. With Sophos Cloud installed, here's what happens if I try to run "Verify Disk" on any attached drive. Note on the left side how "disk2s2" shows as a sub-volume for each hard drive.
So if I uninstall Sophos Cloud, reboot and rescan, here's what I get:
Works fine. Note that the "disk2s2" subvolumes are also gone. This is the way Disk Utility also appears on a 10.8 or 10.9 system, even if you have the standard free Sophos for Mac software installed. It's only Sophos Cloud that's not playing nice. It also appears to have stopped me from being able to play DVDs from an attached Apple USB SuperDrive -- that problem was likewise solved by removing Sophos Cloud. -
When I connect my nano to my computer I receive the following message: There is a problem with this drive. Scan the drive now and fix it.
In addition, when I connect my nano, my computer does recognize but the library and playlists in my Itunes is not the same as the library/playlists on my ipod (on this ipod). If I purchase new songs from itunes, they go to the library on the computer but I cant get them to the ipod playlist.bump, I have same issue. thanks, MM
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I have a new Windows 8 laptop. I copied all of my music onto it. I then plug in my ipod and get "there's a problem with this drive, scan and fix now". When I click scan and fix it tells me "can't perform the check because Windows can't access the disk.".
I uninstalled iTunes and reinstalled it - but same problem.bump, I have same issue. thanks, MM
-
Whenever I try and mount either my floppy drive or my memory stick in my clie I am told that there is either a bad block or wrong file type.
I have fat (vfat) compiled into the kernel, but it still doesn't work. I'm confident there isn't a problem with the drives.
Can anyobne suggest anything? This is quite frustrating...Check dmesg to see if the stick is recognized as /dev/sda. If it is, run fdisk /dev/sda to see what partitions are on it.
If there are several partitions, mount the stick with
mount -t vfat /dev/sda /mnt/usbstick
I used to mount my stick with /dev/sda (even though it held 4 different partitions! Found that out afterwards), but today I had to repartition and format the thing, so I made one big (256MB) FAT16 partition which I now have to mount with /dev/sda1. -
Problem using JDBC driver with JSP
Hi, I am trying to connecto to my mysql server via a JSP page, but it seems that there is a problem with the driver call or something in my configuration that unables me to connect. I have the mysql-connector-java-3.0.7-stable driver.
This is how my classpath looks like:
CLASSPATH=/home/hooper/Sources/mysql-connector-java-4.0.7-stable/lib:/home/hooper/Sources/mysql-connector-java-3.0.7-stable/com:/home/hooper/Sources/mysql-connector-java-3.0.7-stable/mysql-connector-java-3.0.7-stable-bin.jar:/usr/java/j2sdk1.4.1_02:.:/usr/java/j2sdk1.4.1_02/lib/tools.jar:/usr/java/j2sdk1.4.1_02
And this is my JSP page code:
<%@ page language="java" import= "java.sql.*"%>
<%
Connection con = null;
String userName = "hooper";
String password = ""; //No password
String url = "jdbc:mysql://localhost/test";
//Load the Driver class file
Class.forName("com.mysql.jdbc.Driver");
//Make a connection to the MySQL database
con = DriverManager.getConnection (url, userName, password);
out.println ("Database connection established");
if (con != null){
//Close the connection
con.close();
%>
And this is the error I get from Tomcat4.1.18:
HTTP Status 500 -
type Exception report
message
description The server encountered an internal error () that prevented it from fulfilling this request.
exception
org.apache.jasper.JasperException: com.mysql.jdbc.Driver
root cause
javax.servlet.ServletException: com.mysql.jdbc.Driver
I hope someone can help me with this.
Thanks,
LuisHi..
Try using this way
String userName = "hooper";
String password = ""; //No password
String url = "jdbc:mysql://localhost:3306/test";
Class.forName("org.gjt.mm.mysql.Driver");
try to download the driver for mysql and add it to your classpath
Hope this works
Regd
Vasi -
Ogre 3D 'glGetString' Problem, May Be Driver Issue
Hello!
I'm relatively new to Arch Linux, all I did till now was install it and get X running with the 'awesome' window manager. I must say, I like it, especially pacman, AUR and ABS.
I'm a hobbyist programmer and I generally write graphics applications (games) with Ogre 3D. I decided to get Ogre 3D and build it. I got the latest SVN HEAD, and built it, it built fine. However, when I run a sample, I get the following error (which occurs right when it tries to create the GLX subsystem):-
OgreGLSupport.cpp:57: virtual void Ogre::GLSupport::initialiseExtensions: Assertion `pcVer && "Problems getting GL version string using glGetString"' failed
I've run Ogre 3D applications both on Windows and Ubuntu on this very same laptop, so I don't think its a hardware issue. It may be a driver issue though. I have 'xf86-video-intel' installed, and hotplugging turned off with "AutoAddDevices" "False" in xorg.conf. 'lspci | grep VGA' gives:-
Intel Corporation Mobile 945GM/GMS, 943/940GML Express Integrated Graphics Controller (rev 03)
It is possible that it's an Ogre specific issue, but I still thought I'd mention it here because it could also have to do with drivers and other configuration stuff.
To check whether glGetString() works, I took the program from the second NeHe tutorial and modified it to spit out glGetString results, and it says "Vendor: Mesa Project, Renderer: Software Rasterizer, Version: 2.1 Mesa 7.2".
I've also run some other graphics applications (the Bullet physics engine (which I just built today) demos), and they run much slower than how they did on Windows and Ubuntu.
Any ideas what the problem is and how to fix it?
Thanks for your help!
Last edited by nikki (2009-01-06 12:41:27)Humnn... I don't know. How I "solved" it today: downgrade xorg-server to 1.5.3, catalyst to 9.4 and kernel to 2.6.28. Now I have my game working again. I think it was only a problem with the driver... I'll try to upgrade asap.
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Problem mounting network drive after upgrading router firmware
Hi guys,
It's been a while since I last posted a question of my own here, but I'm at my wits end. As I may have mentioned, I live in France, and my ISP is Free (no, not free, Free...). I've got what they call a "box" here, i.e. a sort of super-modem that will let you connect to the Internet via xDSL (and soon VDSL2), receive hundreds of TV channels, read BluRay discs, store files (videos, music, photos, what have you) on a integrated NAS, place and receive phone calls, whether via a landline (DECT) or, since recently, through a femtocell.
All in all, the package is impressive and works flawlessly. But...
(Of course, there had to be a "but)
... Yesterday, I let my "box" (it's called a Freebox Revolution, or Freebox V6--for Version 6--by the way) upgrade its firmware, reboot as it always does in such circumstances, and since that, the NAS won't mount in the Finder the way it used to under the Shared left pane.
Now, every time I reboot my Mac, I have to open a browser windows and type "smb://mafreebox.freebox.fr" in order mount the NAS in the Finder. I've saved the credentials (login, no password) in the keychain, hoping it would help, but it doesn't. I've got a PC running Windows 8.1 Preview at the moment, and created a shortcut to the NAS on the Desktop. Guess what? I double-click on the shortcut, and sure enough, I can access the content of the NAS from Windows, but not from the Mac.
I must add that I haven't changed anything on the Mac since, or before, upgrading the "box" firmware.
Any ideas?OK, you must think I'm going bananas, but my issue is gone... For now...
Seriously, what do you guys think about this problem with network drives mounting or not, depending on, I don't know, the weather, maybe? -
hello! i've a problem with my Imac. it shows me white screen with a folder with quastion. it could be a problem with hard drive. i should insert mac os cd, but i couldnt find it. in Russia, in Finland and in Sweden the same problem)
Have a look at some of the suggestions in this link:
http://support.apple.com/kb/TS2570?viewlocale=en_US&locale=en_US (Russian is available from the link within the article (top right of the page). -
i can't sync my new purchased music into my ipod, it states there is a problem with the drive.
Hey Texasdee07,
I found the following information that should resolve the issue:
To repair an iPod disk—Restore the iPod or iPod shuffle using the latest version of iTunes.
Warning: Be sure to back up your data before restoring an iPod. The restore process cannot be undone. All of your songs and files will be deleted.
via: 'Disk cannot be read from or written to' when syncing iPod or 'Firmware update failure' error when updating or restoring iPod
http://support.apple.com/kb/HT1207
Welcome to Apple Support Communities!
Sincerely,
Delgadoh -
when I hook up ipod up to to itunes it reads: IP F There is a problem with this drive. scan the drive now and fix it. When I do this, nothing happens.
Hello,
I found the same issue. I have an iPod Classic 160 GB (Black) bought in April 2013. I'm using a Windows 8 Laptop bought in August 2014.
This is my account of this problem and why I think customers should just ignore the pop-up, but Apple (and possibly with Microsoft/Windows) should look at the issue.
Recently (approximately from early February 2015), when I connect the iPod to my computer I get a message saying there is a problem with the drive and it needs to be scanned and fixed. In full the message reads:
There's a problem with this drive. Scan the drive now and fix it.
This message appears very shortly and then immediately (once the message disappears, is clicked on, or x-d) brings up Windows File Explorer on the drive and its containing visible folders: which tells me nothing (though it can clearly open it and look at the files not locked to iTunes)
Other than this, the iPod seems to connect properly and work fine. iTunes (ver: 12.1.0.71 64bit) seems to find no issue. The iPod runs fine, it syncs properly (all of my music and podcasts). It responds as it always has and works for hours.
I did some troubleshooting: first on the wire, trying all ports and using an alternative, then on my laptop (all usb ports with other connectors and device drivers) and some basic testing of the iPod and iTunes. All of these seemed fine to me, no issue whatsoever other than the message every time I connect the iPod. So I just ignored it for a while.
Anyway, eventually I got curious (and had some more free time to look at it) and let Windows 8 do what it wanted (scan and fix the drive). Clearly the iPod works fine, and I have nothing important on it that isn't on my computer, so at worst Windows will break the software and I'd have to reformat the drive through iTunes (and Restore to Factory Settings) which I feel fine doing. I also took note of all of my settings on the iPod (like EQ, and the way I laid out the menus etc...) so I can redo those from defaults.
Prior to doing this, the iPod was version 2.0.5 (the latest version).
When I set the drive to be scanned, windows told me it identified the problem and would fix it. I don't remember the exact wording, as this message was immediately obscured by a pop-up telling me the drive was in use and software using it should be closed. So I closed iTunes which in turn caused the pop-up and message to disappear.
Windows then said it had succeeded and brought up the File Explorer of the drive again (now with some folders missing). When I loaded iTunes back up, it told me there was a problem with the iPod and it would need to be restored. Ejecting the iPod showed that it seemed to believe it had no content on it.
So I restored the iPod through iTunes, downloading the latest iPod update again and started syncing the iPod. After adding a couple songs, I ejected it and played them - they worked fine, the menus had returned to defaults but I quickly changed them to how I liked and overall the iPod is back to how it was. I've now set it to sync the remaining thousands of songs (and couple hundred podcasts). Edit - by the end of this post, this has finished copying Music, Podcasts, and Playlists. It's back to exactly how it was before.
Annoyingly, this has not removed the pop-up message when I connect the iPod, still the same as before - the most irksome thing being the file window opening every time i connect the iPod, though this is still minor (I just have to remember that this will happen and manually close it each time).
So I'm at a loss on the cause, and am going to return to ignore it. I'd greatly appreciate if Apple could look into this. I'm wondering if it is a recent update to iTunes or to Windows, but I don't trust that I won't be able to undo changes if I myself began looking through them (and I lack the time and expertise to do that effectively). I think there might be that Windows is detecting something in the way that Apple formats their iPod drives that it believes is an issue (even when it isn't). My guess is the way of formatting is unchanged (the iPod hadn't received an update recently to suggest and alteration to this) but maybe the things Windows is looking for may have slightly changed and disagrees with Apple's way of keeping the iPod Drive proprietary to iTunes.
TL,DR: Advice to others (and Ljchicago) searching this topic is to ignore the message for now.
Thanks,
Dixavd -
When connecting my ipod to PC I get message Theres a problem with this drive
I have a new computer
When I connect my Ipod to it I get the message 'theres a problem with this drive
scan the drive now to fix it - no idea what this meansI have a new computer
When I connect my Ipod to it I get the message 'theres a problem with this drive
scan the drive now to fix it - no idea what this means
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