Bizarre - will not display pdf

I know there are loads of threads on pdf generation, but I think this is a bit different.
I am trying to create a pdf from a book.
I chose File > Save book as pdf
I select all the options, tick the 'display the pdf option' and so on.
It then builds the file which takes about 30 seconds.  And then... nothing.  It doesn't even generate a file.  What is going on?

Save as PDF has always been flaky. It's much better to print to the
Adobe PDF virtual printer.
But, having said that, I ran into a similar problem, once. It turned out
that I had that I had 33 characters in the filename. Why was this a
problem? Because in FrameMaker I had File> Preferences> General>
Cross-Platform File Naming set to "Macintosh." When set that way,
FrameMaker allows only 32 characters in the filename, in order to remain
compatible with old Apple computers. (I may be remembering these exact
numbers wrong, but the key point is that I happened to have a mere one
too many allowable characters.) Once, I shortened the filename,
everything proceeded as expected. It was weird that FM let me tick
through something like 4 dialog boxes to get to a point where it failed,
without throwing up any error at all.
So check to see if you have cross-platform compatibility set to
Macintosh and have too many characters, or perhaps illegal characters,
in the filename.

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