BL.htm file missing

Windows7 64-bit
Dreamweaver CS5 Version 11.0 Build 4993
All was working fine until today, when I got "Unable to find file BL.htm in Configuration/Floaters directory. The floater will not be shown."
After trying to find the missing BL.htm file, I uninstalled DW CS5 and reinstalled it and get the same error message.
The program is updated.
How do I fix this?

Hi John,
As you can probably tell, I am a real 'tyro' with DW.
I did Google the error message first. That is how I was directed to your #2 suggestion, and got me to post the question in this forum.
I read the forum post you suggested before I posted my question, and saw that it didn't apply to my set of circumstances. I am using Win7 64-bit and the 'fix' offered there didn't work.
However, your first suggestion gave me enough info to steer me right to a 'fix'!
I hit Window> Workspace layout> Reset and got the same error message when I restarted DW.
Then I hit Window> Workspace layout> Coder and got EXACTLY what I wanted for the layout, and when I closed DW and then restarted it, ...NO ERROR MESSAGE! woo-hoo!
Thank you for your time, your help and your sage advice.
And now, back to building a website!

Similar Messages

Missing Index topics, links and .htm files

I hope someone can help with this, as I am very frustrated
right now. I normally use RoboHelpX5, but have also tried this in
RoboHelp7.
If I generate a Winhelp2000 version of our help system,
everything appears normal. All of the specified index keywords are
there, all of the links are there, etc.
But if I generate either HTML or WebHelp versions using the
same source, as I'm supposed to be able to, for some reason:
1. Index entries for certain topics disappear from the list.
If I manually add the topic to the index again and save, then
regenerate the help files, the topic is still missing from the
index.
2. The hyperlinks for the missing items in #1 above do not
appear. The original text is there, but there is no hyperlink. If I
try to add a hyperlink again, the topic appears in the list, but
once I regenerate the help files, the link disappears again.
3. The individual .htm file for the missing items in #1 above
are not being generated.
Is there some reason why these topics are being dropped from
the html and webhelp versions of the help system? Is there some
sort of topic formatting or setting I am missing? I have tried to
compare working topics vs. missing topics, and cannot find anything
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I have tried creating a completely different help system,
using clean documents with no RoboHelp formatting, and consistently
have problems with the same topics. I even tried on another
computer that had never had RoboHelp on it before. That didn't make
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hyperlinks to those topics were still missing, and the individual
.htm files were not generated.
Any help would be appreciated.
Stephanie
(ow_mas)

Hi,
I ran into the same problem today with some top level Index
entries not showing up in WebHelp. I discovered how to fix it by
comparing the entries that did show up with those that didn't. If
an entry had a topic associated with it, it showed up; if it has a
cross-reference, it doesn't.
Double click an Index entry in the Index pane (or right click
and choose Properties), then clear the Cross-reference checkbox.
Repeat for each entry that has a cross-reference instead of a
topic. There may be a global way to fix them all, but I haven't
found it yet. Then recompile your help, Voila!
Hope this helps....
Zie3D

Files missing in Project Manager pod

Yesterday, I installed RH8 HTML on my new Win 7 computer. I then copied over from my old Win XP machine all my files related to a specific help project. When I use Windows Explorer to review a list of all the .htm files I've copied over, they all are there. However, when I open the project in RH8 on my new computer and view a list of the .htm files that are in a particular folder in the Project Manager pod, some of the .htm files are missing. Curiously, if I open the TOC for the project and click a topic that references one of the "missing" files, RH8 opens the file and I can edit it in the usual way. That indicates to me that the file really is where it is supposed to be and RH8 can find it. Nonetheless, the filename is missing from the Project Manager pod. What's more, when I want to insert a hyperlink, the filename is missing from the list of .htm files to which I can link. This is a problem, obviously.
I should note that RH on my old computer is version 8.0.1.204 and RH on my new computer is 8.0.0.203. Hard to believe that would be the issue, but thought I should mention it. Also, the files that are missing have similar names to files that are not. For example, reportCheckDataMailmerge is missing but reportCheckDataMailmergeSee is not.
I would be grateful for any suggested fixes.

Thank you for the advice and the quick response. I've applied the two patches, 8.0.1 first, 8.0.2 second, to RH on my Win 7 machine and now opened a backup copy of my project. To my disappointment, files are still missing from the Project Manager pod. I've tried opening restored backup copies of my project a couple times just to be sure I was opening clean files that have been previously touched only in 8.0.0. No luck.
After reading the description of the issues these patches are designed to fix, like you I was pretty confident that the patches would be the answer. Any additional suggestions?

Why did my index.htm file generate blank? and other weirdness.

Here's the story. Maybe someone can tell me where I made my mistake, or what happened. I'm numbering the steps for convenience in discussing this.
1) I started a new project, a WebHelp project.
2) I imported content in Word.
3) I created an index, glossary, and TOC. I used wizards for some of this.
4) I created a style sheet and applied it to all the topics.
5) I added a skin from the gallery.
6) I generated output.
Then I sent that output to the UI developer on my project. He plugged it in to the web app, and it seemed to work fine. So then:
7) I opened the project, edited the text, and removed glossary links (because I didn't like how they were working) individually.
8) I generated a new TOC to match the changed topic structure (minor changes).
9) I generated another output.
I sent that output to the UI developer and he said it was blank. I opened index.htm and sure enough, it was indeed blank. In fact, it was Zero KB. I also noticed that four other files were blank: whfform.htm, whform.js, whskin_plist.htm, and whtbar.js.
So then I decided to start over. I created a new project, imported just the html topic files from the old project, redid the index (in a hasty and less thorough manner), decided to bail on the glossary for now, did a TOC and sent that to the developer.
Now the Search pane is totally wonky, showing a list of characters and terms.
So I am getting frustrated. The developer has tried monkeying around with stuff on his end, but it's not working. So he says, why don't you send me a build with everything?
The problem is, I have two broken builds. The first one, which for whatever reason has the blank index.htm file (and other blank files), and the second one, which has no glossary, a messy index, and a screwed up search.
I can't seem to find anyone else having this problem. :-/ Can someone help?
Thanks so much,
Tamarleigh

I am having the exact same problem, and I think I've figured out what is happening here. There is an issue when mapping Word styles into RH. The person who setup our Word template included a sidehead with conditional text to hide instructor notes when printing participant training manuals. I removed the conditional text, and everything is working fine. You may want to double check to make sure you don't have conditional text in your Word docs. I've uploaded an image with the code below to show how the conditional text looked when the document was linked and generated.
Check out the code below:
<table cellspacing="0">
          <tr>
                    <td style="vertical-align: top; padding-left: 0px; padding-top: 0px;
                               padding-right: 0px; padding-bottom: 0px;" height="800" width="114"><table
                               cellspacing="0" width="100%">
                              <tr>
                                        <td style="padding-left: 0px; padding-top: 0px; padding-right: 0px;
                                                   padding-bottom: 0px;"><div v:shape="Text_x0020_Box_x0020_146"
                                                                                                                         class="shape" style="padding: 3.6pt 7.2pt 3.6pt 7.2pt;">
                                                  <p class="WD_InstructorNotesHeading"><span style="background: #ffff00;">Instructor
                                                   Notes:</span></p>
                                                  <p class="WD_InstructorNotesText"><span style="background: #ffff00;">Add
                                                   any additional instructor information into this text
                                                   box.  It will only appear when hidden text
                                                   is turned on.</span></p>
                                                  <p class="WD_InstructorNotesText"> </p>
                                        </div></td>
                              </tr>
                    </table>
                     </td>
          </tr>
</table>
Cheers.

Renaming the index.htm file

Folks - I welcome some help on this one!
I'm running RoboHelp 9, and authoring a help system for a dev group whose buildmeister has requested I rename (if possible) RoboHelp's compiled 'index.htm' file to something else, so as not to conflict with another index.htm file that apparently is part of this software build. I'm assuming this can't be done as a simple File Explorer 'rename', but needs to be defined within the project prior to compiling fresh output. However, I can't find a setting for to accomplish this, and, frankly, don't even know if it's necessary (or possible).
best,
Lumpy

Hello again, Lumpy
In looking at this thread the following thought occurs to me. If your developer is wanting you to rename your start page, it likely means that your WebHelp is just plopped in with other content. And if that's the case, I'd have to think things are severely disorganized. Normally the help sits in its own folder that is separate from whatever application it supports.
I know that often developers suffer the God complex and don;t fathom any possibility they are wrong, but it might be worth asking some questions about the arrangement.
Cheers... Rick
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The site's been up for years, and I last changed it successfully
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> it can't find the index.htm file
No, it's telling you that you haven't told it which file is
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Find it, right click, and choose "Set as Home Page". Bada
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Murray --- ICQ 71997575
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(If you *MUST* email me, don't LAUGH when you do so!)
==================
http://www.projectseven.com/go
- DW FAQs, Tutorials & Resources
http://www.dwfaq.com - DW FAQs,
Tutorials & Resources
==================
"oreillers" <[email protected]> wrote in
message
news:gqoi3c$pbj$[email protected]..
> Going through the Site/Edit function to change server
information, DW told
> me
> it can't find the index.htm file. Waiting on more
information from the
> host -
> beside the new IP address, the password has been changed
and the upload
> path.
>
> While I'm waiting on that info want to make sure there's
not something on
> my
> end that could be wrong. The file is in the root
directory, the name has
> not
> changed, and the default file extension is set to .htm.
Is there
> something I
> could have done to cause this? The site's been up for
years, and I last
> changed it successfully last month or the month before.
>

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BL.htm file missing

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