Blacberry Curve 9300 - Not loading??

Hi guys,
I am a newbie here as I have never had a problem with my BB till now...
Igt completely run out of battery yesterday and since I have not been able to switch it back on? The loading page starts up with Blackberry in white and a loading bar, but that NEVER gets past halfway!? How can I resolve this?
I thought it maybe be a software/firmware issue but my alarm sounded at 9am and it came on, however the battery died straight away.
I have tried connecting to the mains and using an alternative battery.
Any advice as I really need my contacts... Thanks Adrian

Hi a1Adrian
First of try to Start your device on Safe Mode ,If that works Uninstall all applications from your device then perform a Battery pull Restart then see if that works.:
KB17877 : How to start a BlackBerry smartphone in Safe Mode.
But If you are unable to start your device on safe mode or if error persist then reload your device software using Loader .exe .For that follow this Knowledge base Article :
KB29847 : BlackBerry Desktop Software is not required to perform a clean reload of the BlackBerry Smartphone.
Please try it and let us know of your progress.
Prince
Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.
Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

Similar Messages

Curve 9300 not getting detected on blackberry desktop software

Dear All, I am using Blackberry Curve 9300 with OS 5.0.0.832. Desktop software version is 7.1.0.41. Since last 10 days, the handset is not getting detected on desktop software. Same is getting detected on Windows XP OS and also getting charged. Requesting help on this. Regards, Vinit V. Rawle

Hello,
I am confused...3 weeks ago you had this solved?
http://supportforums.blackberry.com/t5/BlackBerry-Link/Device-not-getting-detected-on-Blackberry-Lin...
Please clarify.
In the meantime, here is the list of troubleshooting articles...hopefully something will be useful:
http://supportforums.blackberry.com/t5/BlackBerry-Desktop-Software/Tips-for-getting-BlackBerry-Deskt...
KB10144 How to force the detection of the BlackBerry smartphone using Application Loader
KB28457 BlackBerry Desktop Software is unable to detect the BlackBerry Smartphone due to administrative permissions
KB28458 BlackBerry Desktop Software is unable to detect the BlackBerry Smartphone when user account control is enabled
KB28459 BlackBerry Desktop Software is unable to detect the BlackBerry Smartphone when a full version of Roxio® Media Manager is installed
KB28456 BlackBerry Desktop Software is unable to detect the BlackBerry Smartphone when USB selective suspend setting is enabled
KB28444 The BlackBerry smartphone is not detected by BlackBerry Desktop Software when connected by USB to a USB hub or a docking station
KB28443 BlackBerry Desktop Software cannot detect the BlackBerry smartphone when it is connected via USB
KB02640 Troubleshooting USB connections
KB15486 Top 10 BlackBerry smartphone and BlackBerry Desktop Manager troubleshooting tips
KB00125BlackBerry Desktop Software cannot detect the BlackBerry smartphone
KB11439 BlackBerry Desktop Software does not detect the BlackBerry smartphone when it is connected
KB00019 No PIN displayed in BlackBerry Desktop Redirector
KB10938 "USB charging current is insufficient" appears on the BlackBerry smartphone
KB01451 How to turn on advanced synchronization logging if a wired synchronization fails
KB19717 The BlackBerry smartphone is not detected as a USB Mass Storage Device when connected to a computer
KB16310 Media Transfer Protocol and the BlackBerry Storm smartphone
http://supportforums.blackberry.com/t5/BlackBerry-Desktop-Software/Desktop-Manager-quot-disconnected...
Also, check that you are using only root USB ports...no hubs (sometimes the front-side ports are hubs...use a rear USB port). And make sure to try disabling USB power management in your system configuration (Device Manager).
Also check on conflicting software...it has been reported that the software package NTI Shadow&Ninja can cause a conflict; removing them and reinstalling the BB desktop software allows it to install correctly.
Apologies in advance if this is redundant -- there's no way to be sure if you've already seen and tried these. Also apologies if any are not presently available...RIM takes them up and down at will as they revise things.
Hopefully something there is helpful!
Cheers!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Curve 9300 not streaming radio or Pandora

Just a week ago my new Curve 9300 stopped streaming Pandora and the carrier's online radio.
Has anyone else had this problem? If so, please post your concerns and/or share any solutions you've come up with.
Thanks.

Hello rsayles and welcome to the BlackBerry Support Community Forums.
When it comes to 3rd party applications, its best to contact their support for assistance.
That being said, sometimes a simple solution to many issues is to remove the battery and re-insert it. Have you tried that?
Cheers!
-HMthePirate
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

Blackberry curve browser not loading!i boyght

I bought a bb curve 8520 off of ebay and its all in working order. Bbm, emails etc are all workig but i havent got blackberry app world so ive tried accessing the browser to download BBAP but the browser wont load. Whenever i try to load an internet page it shows a message saying something to do with the server being unavailable. How do i get my broswer to work?

Hi and Welcome to the Community!
I recommend that you attempt to boot into Safe Mode:
KB17877 How to start a BlackBerry smartphone in Safe Mode
It may take you multiple attempts to get the ESC key sequence (press/release/hold) correct, so be patient. When successfully into Safe Mode, see what happens.
If the behavior ceases, then think carefully...what happened just before this behavior started? A new app? An update? A Theme? Something else? Think carefully as the smallest change could be causal...and attempt to undo whatever that was.
But if the behavior continues in Safe Mode, then you may need to consider more drastic actions -- WIPE, OS Reload, BBSAK Wipe/Reload, and the "Bare Bones" OS Reload Process. To prepare, you should be sure that you have a full backup to your PC...please review the Backup link in my auto-sig on this post for instructions.
You may also need the use of these tricks:
KB10144 How to force the detection of the BlackBerry smartphone using Application Loader
KB27956 How to recover a BlackBerry smartphone from any state
http://crackberry.com/blackberry-101-lecture-12-how-reload-operating-system-nuked-blackberry
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

BBM on blackberry curve 9300 not working PLEASE HELP!

Hello people, ok so here is my problem!
When I click on invite contact and i scan the barcode and it is pending it never recieves to the other person and when they do it to me, it never gets to me! Do i need to update it for £5????? Please help! Thanks

Hello Darcey11,
Do you have a proper active data plan with your carrier? It is required in order for BBM to function correctly. Check out why contacts request remain in Pending state in BlackBerry Messenger http://bbry.lv/dz6zah
Thank you.
-DrP
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.
Click Solution? for posts that have solved your issue(s)!

Trackpad BB Curve 9300 Not Working

Dear Blackberry users,
I know this is a known problem with some blackberrys but I've tried everything I've seen and nothing works. I'll just explain my problem and say what I did.
Basiclly I have my blackberry since a bit more than a year now and the trackpad hadn't worked a lot of times, but usually a little rub and/or a battery pull would do the thing, but now nothing works. I've taken my battery out more than 20 times now, I have rubbed the trackpad a lot, I've tried blowing compressed air onto the trackpad but nothing seems to work.
It has been 3 days now and it is becoming very annoying, hence the reason why I am putting this post.
If anybody has been through this and has a "special" way of making it work, it would help me a lot!
Thank you very much to all the people that would answer that topic!

Hi Lucadog,
It may be that your trackpad has simply stopped working and is broken (given what you've tried thus far, this is the likely explanation). In this case, you may need to swap the trackpad out for a new one. If the phone is still under warranty, you can take it into your carrier and they can get it fixed for you, otherwise, you should be able to take it to any cellphone repair shop and they should be able to complete the repairs for you. If you like and are comfortable making these repairs yourself, you can even buy trackpads online and there are videos that can show you how to replace the trackpad.
I hope this info helps!
If you want to thank someone for their comment, do so by clicking the Thumbs Up icon.
If your issue is resolved, don't forget to click the Solution button on the resolution!

Curve 9300 not able to connect email

Having trouble setting up my email account, trying to link to BT Home Hub (BTinternet.com) but continually getting a massage that my 'username or password' is invalid, which of course it isn't. I've seen numerous discussion in forums about this issue with BB's and BT.
Does anyone have the answers, can anyone help?
Steve

I have the same problem.. Have no idea what to do

BB Curve 9300 not recieving calls, goes straight 2 voicemail???????????????

Been told off 2 friends my bb is going straight 2 voicemail but according 2 my setup & coverage its showing 3g. I can still call out, recieve texts & emails. Please help xx

Sounds like you have a call divert setup. Give your carrier a call and should be able to check and advise how to setup the correct diverts.

Erreur 108 blackberry curve 9300

bonjour,
j'ai mon blacberry curve 9300 qui n'arrete pas de se bloquer avec la petite horloge noire au mileiu de l'écran
et de plus j'ai le message quivant qui s'est affiché : uncaught exception : applcation net_rim_bb_messaging_app(108) is not responding; process terminated
ca commence à être agacant (pour rester polie !)
merci d'avance de votre réponse rapide je l'espère !
cdlt

No, that is not what I said. Rather, what I said was that, when presented with the 507 during the process, unplug and replug the USB cord.
But, if your BB continues freezing at the point you reference, then you should instead use JL_CMDER or BBSAK to wipe and then reload your OS...and if, during the process, you receive the 507, then do as I've said.
If things remain challenging, then these two references may prove useful to your situation:
http://www.blackberryfaq.com/index.php/What_to_do_next_if_Jl_Cmder_will_not_connect_and_wipe
KB27956 How to recover a BlackBerry smartphone from any state
If things still continue to be challenging, then you may well have a hardware problem, for which no amount of OS loading can help.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Can't Receive Calls on blackberry curve 9300

Hello Support,
I bought a new blacberry curve 9300 on Sunday (April 1st,2012) and very next day below problem appeared :-
"Whenever anyone calls me I see the phone is ringing but I am not able to answer/receive a calls by pressing any Key. to solve the issue I tried to remove the battery and inserted it again and phone reboots,but for a few hours problem goes away but after few hours again I see the same problem and have to remove the battery again n again which is irritating me now"
Can anyone help me to get out if this problem ?

Hello CPRM,
Welcome to the forums.
In this case we can try to reload the software on the BlackBerry® smartphone to make sure it is running the latest version and there are no issues with the OS.
Here is how to backup your BlackBerry smartphone http://beryl/OPAC
Once you have backed up your BlackBerry smartphone please follow the link below to complete a clean reload of the BlackBerry smartphone software.
Link: http://www.blackberry.com/bits/KB03621
Once completed test it and proceed with a selective restore, here is how to restore http://beryl/gigolo
If after doing the software reload you are still having the same issue then you will want to contact your wireless service provider or point of sale for options.
Hope this helps. Have a good day.
-SR
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

Firewall Curve 9300

Não consigo desbloquear o firewall do blacberry curve 9300.
Acredito que por este motivo, não há o icone do navegador, então não consigo entrar ne internet, facebook, twitter, etc...
Aparece para mim apenas o Enable, mas não consigo clicar no icone?
Como faço para desbloquear???

Do you have a BlackBerry Data Plan enabled on your account with your carrier or mobile provider?
You must, in order to get the RIM push email functions you are looking for, as well as additional BlackBerry data services such as the internet browser, Facebook for BlackBerry, BlackBerry Messenger, and much more.
So, call your carrier and inquire about having the BlackBerry Data Plan added to your account.
Good luck.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

MEDIA SERVICES ARE NOT AVAILABLE - CURVE 9300 3G / WINDOWS 7 ULT

I have installed the Blackberry desktop software and my new Curve 9300 connects and preforms the feature of syncing with my Outlook 2010 and does the backup and does the software upgrades for my phone. The one thing i cannot seem go get to happen is the media sync. The card is installed and under the option the card is enabled and sees the 2GIG therefore i assume the mass storage mode is turned on since both check boxes are enabled at the top of STORAGE in OPTIONS.
What can I do about this? I have just about spent my entire day reading thru the net trying to get differnt takes on the problem but at this point before i have installed and uninstalled to the point of creating havoc on my laptop i would just like to know a direction to take. Also if this matter or not when the phone is plug in thru the USB cable and in "My Computer" I do not see the 2Gig Card listed as a drive or anything like that.
Current version of OS software on the phone is 6.0.0.461
Current Blackberry Software is Dec 6.2010 Bundle 21

Thats good advice.
Blackberry Best Advice - Back-up weekly
If I have helped you please check the "Kudos" star on the right >>>>

Curve 9300 Blackberry Enterprise not available

Hi everyone,
I am currently using the Curve 9300 and I am not able to use my work email with the Blackberry Enterprise software. When I go to settings --> advanced system settings (which it says has enterprise activation) THERE IS NO ENTERPRISE ACTIVATION OPTION...
I also go to the set-up wizard and click email and my only options are yahoo, gmail, aol, windows live. There is no option for Blackberry enterprise.
Please help!!! Thanks in advance

Hi and Welcome to the Community!
Here is a KB that discusses that error:
KB10192 No Enterprise Activation icon is present on the BlackBerry smartphone
Hopefully it contains something useful! There also are multiple existing threads on this site that discuss that exact error...your review of those might prove useful, and a search of this site, using the error message, error code, or symptom, should reveal all applicable existing threads to you.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Curve 9300 , after installing upgrade 6.0 will not reboot

Hello, after installing an update the curve 9300 will not reboot, i removed the battery many times and same thing. what should i do now? i tried installing the new 6.0 bundle update using my laptop.

I had bad malfunction after installing update to 9300. I had to take it back to O2 who were great and replaced it with a brand new 9300 as the first one could not be repaired. It was the upgrade that caused problem, it was fine B4 that.
MalQum

Trouble using a Curve 9300 for personal not business

Would appreciate some help as I have just bought a Blackberry Curve 9300.
I cannot send normal SMS, I can receive them and reply but when I compose and send they do not reach.
The top of the message box shows Text Messages instead SMS,
Any idea about this? in the manuals does not show about this problem.
Regards
Anxo Lobos

Hi there,
Well it was none of the issues neither with GPS nor server, it was basically that to send a SMS will have to do it with more clicks than on the IPhone4 or Nokia C1, in my Iphone4 I can access even my hotmail without special data plans from the carrier but guess that I am just experiencing with Balckberry to see how it works before deciding for longterm use.
Regards
Anxo Lobos
Spain

Blacberry Curve 9300 - Not loading??

Similar Messages

Maybe you are looking for