Black 80gb Classic iPod not recognised by Windows My Computer or iTunes

I live in Australia. I am on my third black 80g ipod classic in two days as Apple support hasnt resolved issue and they keep giving me a case number and having the retailer replace the 80g Classic. It is driving me balmy and I still havent resolved the issue where my vista laptop is not recognising the device. I have reistalled itunes, drivers, stopped and restarted device service manager and it still doesnt show up on windows or itunes, I have no other devices plugged in and when I plug my other silver 80g classic or my three shuffles in they all work, including at the same time. I take them all out and still the new Black 80g classic is not recognized. I have no idea now.
All support staff and the staff at Myer have been excellent so far but still no result.

I have been down again and checked that the ipod worked on another computer which it did. Came home again and still doesnt recognise this ipod.
I have removed itunes
reinstalled itunes
changed drive names ( I have another classic and three shuffles that all work fine)
stopped and started device manager for ipod and itunes
cleared rubbish bin
spoken with apple support three times
rebooted the ipod
tried in disc mode
reinstalled drivers
It still says in device manager that the new classic is not recognised. All my virus scans are up to date, windows updates are current on vista, drivers are up to date for ipod and all ports.
Can anyone assist me?
I am just about to take the ipod back and get a refund as they have replaced them twice and I am on my third.
I feel like it is a conflicting driver issue that may only be resolved when ipod software is updated by apple or microsoft.
I have reported issue to microsoft and there are no current solutions according to them.

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IPod not recognised by windows iTunes

iPod not recognised by windows 8 computer.
After I recently updated iTunes I plugged my iPod Touch 4th Gen into my windows 8 desktop.
It was not recognised as an iPod by iTunes, only as a storage device in MS Windows.
After much searching I identified the problem was there was no apple mobile device USB driver installed.
I searched for … devmgmt.msc
Which opened the Device Manager
In Device Manager, under Portable devices, the Apple iPod should have been listed. It wasn’t.
So I Right Clicked on ‘Apple iPod’ and left clicked on ‘Update Driver Software’.
Then ‘Browse my computer for driver software’.
Browsed to this location … Windows (C) / Program files / Common Files / Apple / Mobile Device Support / Drivers /
And then clicked on ‘usbaapl64’
It installed the Apple mobile device USB Driver, as it should have done already, when I recently updated iTunes.
Could someone check the above to see if I have described the problem and the solution correctly.
Thanks. Chris KV

OK, update to try to provide a clearer description of the problem and solution that worked for me.
Problem.
After I recently updated iTunes I plugged my iPod Touch 4th Gen into my windows 8 desktop. It was not recognised as an iPod by iTunes, only as a storage device in MS Windows. After much searching I identified that there was no Apple Mobile Device USB driver installed. Without the driver Windows did not recognise the Apple iPod when connected via USB.
Solution.
I needed to use the Windows Device Manager, so I searched for … devmgmt.msc (You need to include the .msc) and clicked on it, which opened the Device Manager in a new window.
In Device Manager, under Portable devices, the Apple iPod should have been listed. It wasn’t.
So I Right Clicked on: ‘Apple iPod’ and left clicked on: ‘Update Driver Software’.
Then clicked on: ‘Browse my computer for driver software’.
Then clicked on browse and drilled down to the following location on my hard drive:
C:\Program files\Common Files\Apple\Mobile Device Support\Drivers /
And then clicked on ‘usbaapl64’
This installed the Apple Mobile Device USB Driver.
Now Windows recognises my iPod again.
PS. I can’t remember if I had to restart the computer once the device driver was installed. But if the above doesn’t work for you, then at the end, try restarting to see if that finishes the installation of the device driver. Good luck
ChrisKV

Ipod not recognised by Windows - need urgent help!

Just bought my Ipod Mini. Found out that Ipod is not recognised by Windows because Ipod is configured for Mac...
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First, make sure that the iPod is fully charged.
iPods come pre-formatted for Mac, so you will need to format it for Windows.
See this article to verify its format: How to determine iPod's hard disk format.
Make sure that you have the latest iPod Updater software
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- You also need to install the Updater software by double-clicking on the file that downloads.
- After you install the Updater to your PC, reboot your computer.
- After rebooting, run the Updater.
--- Go to: Start ==> Programs ==> iPod.
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Ipod not recognised by Windows, USB device not recognised

Hi hope someone can help
I have recently received my ipod back from Applecare who have sent the ipod back in ' working order ' but it will no longer be recognised by my windows. It says USB device not recognised and i cant find, nor will it install drivers that i located on the ipod updater etc.
I have tried several methods on this forum but none seem to work.
The letter from mycare says the iPod is formatted for a computer operating Mac OS X. Although i stated wi use Windows. But the leter states this can be changed bu installing the updater, but this wont make a diff as comp still wont regonise the device after i have followed there instructions. Any advice?
Thanks

I'm not really up on the complexities of the Windows OS but try this tip I picked up a while back, hopefully it might help.
"USB Device not Recognized in Windows".
1. On the Start menu, click Control Panel.
2. Double-click the System icon.
3. Click the Hardware tab.
4. Click Device Manager.
5. Scroll down the list of devices to the Universal Serial Bus controllers
6. Click the plus icon next to the Universal Serial Bus controllers.
7. Double-click one of the indented USB Root Hub entries.
8. Click the Power Management tab.
9. Deselect the "Allow the computer to turn off this device to save power" option.
10. Click the OK button at the bottom of the window.
11. Restart the computer.

Ipod touch (4th gen) not recognised by windows 7 computer!

Hello everyone
I have been unable to use itunes for a good while now because my computer will not recognise my ipod touch. My laptop makes a noise like it is configuring when I plug my ipod into it but then absolutely nothing happens. When I checked apple mobile support it was installed but when I go to device manager nothing appears. I have uninstalled itunes and reinstalled regularly and nothing solves the problem. I am completely out of solutions, any help would be greatly appreciated.

Does the iPod work?
Does it charge?
Did you do everything here:
iOS: Device not recognized in iTunes for Windows
Including
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
Note the above removes and reinstalls all Apple software
New cable and different USB port?
Runs this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
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Solution to iPod not recognised by Windows XP and iTunes

I have seen many people having a really hard time with their iPods when they suddenly get a message saying that an unknown usb device has malfunctioned...etc, when they connect their iPod on their computer. I had this problem too and for a few stressfull days i have been searching for a solution and testing my iPod on other computers to see if it's its fault.
I found out iPod was ok and the problem was on my computer as my iPod worked fine on my friend's laptop. So i googled for a solution for this usb bug and found out it has been happening to other devices such as external hard drives.
I spotted someone saying that by turning off the computer and pulling the socket for 30 mins so that no electricity goes into the computer solved his problem.
At first i couldn't believe it was that simple because i had tried everything written on apple's support pages, tried to update the usb drivers (after reading a post), even messed up with BIOS and registry keys. To no avail.
But i tried this and left my pc shut for some hours just to be sure. It worked and i couldn't believe my eyes!
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iPod 5G 60 GB Windows XP
iPod 5G 60GB White Windows XP

Hi all, seems to be a lot of issues with this little device. All it has to do is play music like any other mp3 player. Unfortunately, it can't even do this. The two other mp3 players I have work without fault, don't require a 35 meg program download to work, don't need to be connected to a computer to recharge the battery and I have never needed to "Do the 5 R's" to try and fix problems. I have never needed to unplug printers to get my computer to recognise the other players or had to decypher "blinking light codes" to understand what the device is doing. Still there are die-hard Apple fans who will say there must be something wrong with your computer. I had believed that Apple were superior in a range of ways yet with my first (and last) foray into the world of Apple products, I find this to be untrue. I don't want or need the frustration that I have experienced with this device and from the number of people on this forum, I would say that I am not alone.
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IPod not recognised by Windows - here's a possible solution

I spent a good day off trying to work out why my iPod no longer recognised by Windows. Tried everything I could find on here and Apple's suggestions but none worked - dunno how much much extra crap I've put onto my computer.
Anyway, here's what I did to get my iPod recognised by Windows again.
Start Menu, Right click on "My Computer" select "Manage" and left click on "Device Manager". Scroll to "Universal Serial Bus Controllers" and click the + symbol. Right click on "SiS PC to USB Enhanced Host Controller" and select "Disable". Now reboot!!!!
My iPod is back!
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thanks, adza!
be cautious if trying this on a Desktop with a USB keyboard and mouse. it's possible to end up shutting those down under those circumstances if you disable the high-speed interfaces. see:
iPod not recognized correctly on Toshiba laptop
we've had problems reported before with SiS chipsets and USB 2.0 ipod connections (from other Australians, indeed). it actually appears to be associated with some generalised problems with the SiS USB 2.0 implementation. there's some troubleshooting info specific to SiS given here:
SiS USB tips and tricks

Ipod not recognized in Windows and locks up iTunes

When I connect my ipod to my pc with itunes open it does not recognize it as an ipod most times, other times it says that it needs to be reformatted to windows. Then it usually locks up itunes. If I connect the ipod first, windows thinks its a removable usb storage device not an ipod. Then if I try and start itunes after it is connected, itunes does not come up on the screen but the process is running in task manager.
I have hooked the ipod up to other pcs with no issues. I have tried the 5 R's and have gone as far as to reformat my pc and load itunes first. Still the same problems! I have talked to support and they were also unable to help.
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Happened to me. Read through this fully before you try any of it.
What i did was go to >start
Settings>adminstration tools>computer management.
From in here go to disk management under the storage option the right. A list of all the connect hard drives will show. There will be two partitions for your ipod, one will be unallocated, ignore this as its the firmware. The other partition should have the size of your drive on it and say (Healthy). If it doesn't format this partition only! If it does show up reset it by pressing menu and select together. Then i put it into disc mode. The pc show see it now.
What i did next was to remove the ipod, reset, put it into disc mode and let Itunes recognise it. Don't load anything onto it.
Go to the restore button and restore the firmware.
That's what i did and it's working again.
If it doesn't help I am really sorry and email apple directly.
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Ipod not recognized in windows vista nor in itunes

İ need help. İ have tried the 5 r's. Since neither my computer nor itunes will recognize my ipod*, İ can not complete the restore. İ have downloaded the update from vista, still to no avail. İ don't know what else to do. since one definition of insanity is doing the same thing over and over and expecting the same results, after hours of going through all the steps again and agian, this **** ipod is driving me insane.
* İ have had two brief periods when itunes did recognize my ipod unexpectedly. on those two occasions, it began the sync, but got stuck on a couple of music files and then would not complete the sync, leaving only two songs on my ipod to listen to. İ tried deleting those files it seemed to get stuck on, but then, it(itunes nor my computer) has never recognized my ipod since.

I have a suggestion on that, Cindy.
I've had a couple of friends that own a Gateway. And they've experienced the same problem, hence the fact(I Think) because the drivers for the USB that are installed with Vista are outdated,
but I don't think thats the case since the Gateway has all of its devices (USB ports) running correctly.
My next thought would be to do what I did:
A few months back I realized I cannot have my Ipod and any External HDD Connected simultaniously, since it seems that there are confilcts if I connected them together.
In other words, try temporarly copying your Music folder into your PC( if you have a good amount of space, then try going to Itunes>Edit>Preferences>Advanced
NOTE: if you have space, you can directly copy you music into the folder that Itunes is told to retrieve the songs from.
THere you'll see that itunes has a preset or default Itunes Music Folder location, Set it to the folder that you copied(if you were able to) which contains the music.
NOTE: if you have space, you can directly copy you music into the folder that Itunes is told to retrieve the songs from.
Hope this Helps!!
Nicolas Villar

HT3798 Ipod Classic will not sync with windows 8 and newest itunes

I have ipod classic, 160gb, with new computer with Windows 8 and latest version of Itunes - came from xp and previous version of itunes - and never had a syncing problem.
All my songs are in new itunes on new computer, however ipod will not sync. Have received -50, and duplicate file name - I restored and it will go so far and then freeze. Or I get -53. Have tried lots of suggestions discovered on pages like these... but none have worked. I do see there is a problem with classic and new itunes - does anyone have any solutions??
Thanks.....

Well I finally figured out the problem, not thanks to anyone from Apple for that matter. You would asume this problem has happened before and is still happening. The problem was I couldn't copy certain songs anymore from iTunes to my iPod Classic. When trying to copy certain songs I got an error.
If you have this problem it means your song file is corrupted. You can simply check this by trying to copy it from your hard drive to an external hard drive. Here you will also get an error message.
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Hope this will solve a lot of problems.

IPod not recognised by windows

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Ipod not recognized by windows, the updater, or itunes

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That is EXACTLY what has happened to mine. I have been on web tech support for 2 days; nothing works. I called Best Buy and talked to tech guy: explained the problem to him and he said it was a hard drive gone bad. He also said that Apple changed their policies and does not still allow them to do any more than just reset the iPod; otherwise it has to be sent back to Apple.
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IPhone 5c not recognised on Windows 7 pc or iTunes

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sorry, i'm an italian guy.
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Ipod 5 not recognised by windows or Itunes, no drivers found in devmgmt.msc

Hello there.
My Ipod 5th Gen is having problems. When I try to connect it to my windows 8 laptop I get nothing. Not even an "unrecognised device" message. I am guessing there is no driver to process it, or something like that. All my other USB devices are working.
I have tried all the ideas listed on the support. when I take a screenshot and try to find it as a camera, nothing appears. There is no "portable devices" section, no "other devices" section. It is completely unresponsive.
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Here is a screenshot of my Devmgmt.msc:
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See
iOS: Device not recognized in iTunes for Windows
- I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
- New cable and different USB port
- Run this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Also see:
iPod not recognised by windows iTunes
Troubleshooting issues with iTunes for Windows updates

Ipod 5th generation not recognised by windows 7

HIIII,
Purchased an ipod touch 5th generation on 5th december 2013, couple of months ago the home button stopped working. completely!
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See
iOS: Device not recognized in iTunes for Windows
- I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
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iOS: Device not recognized in iTunes for Windows
paying special attention to item #5
- New cable and different USB port
- Run this and see if the results help with determine the cause
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Also see:
iPod not recognised by windows iTunes
Troubleshooting issues with iTunes for Windows updates
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