Black bar telling me that I am useing an old verision and should update firefox . I am up to date and this is a constant on the screen

Every time I start Firefox , I get a black bar across the top of the page telling that I am using an old version and should update , it has a learn more button and that takes me to the mozilla home page
I am using Firefox 6 and the menu bar say it is up to date . I don't know where this came from and see no way to remove it . I can be closed but will appear the next time the browser is opened

Your UserAgent string in Firefox is messed up by another program that you installed.
[http://en.wikipedia.org/wiki/User_Agent]
type '''about:config''' in the URL bar and hit Enter <br />
''If you see the warning, you can confirm that you want to access that page.'' <br />
Filter = '''general.useragent.extra.firefox''' <br />
Right-click that preference and select '''Reset''' <br />
Then restart Firefox

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Hi, I was using my iPod Touch and then all of a sudden, the screen went black. So I held the the on and menu button to reboot it and so it shut of and came back on and been on the loading screen for an hour. What can I do to fix it?

Hi, I was using my iPod Touch and then all of a sudden, the screen went black. So I held the on/off button and menu button to reboot it. So it turned off then back on but it has been stuck on the loading page for an hour. What's wrong with it?

- Let the battery fully drain. After charging for at least an hour try here:
iOS: Not responding or does not turn on

Hi, I switched over my region but still when I try to purchase things it's still telling me that i am in my old region and I can't access them

Hi, I switched over my region because I recently moved but, when I try to purchase things it's telling me that I am still in my old region and what I need to purchase is not available in my store.

What exactly do you mean; "I switched over my region because I recently moved out".??
Region Changes are specific to: Country/Regions
Unless you are out of your specific Country/Region; iTunes will detect your WAN IP Address as being in your original defualt region..

I have Firefox 12 on my Windows XP Service Pack 3 system, but some websites, like Gmail, state that I'm using an old browswer and need to update. Help?

Deleted Firefox 11, cleared cache, installed Firefox 12. When I go to the "About Firefox" tab, it says that I have FF 12 and that no updates are needed.
Computer: Windows XP 2002 Professional, service pack 3
Problem: Many websites, including this one, don't see FF 12. Somehow it thinks I'm running FF 3.0 and won't acknowledge the updates. It says I'm running an insecure version and the websites won't work (I'm typing now in IE because I can't submit this form in FF)

see : [https://support.mozilla.org/en-US/kb/websites-incorrectly-report-firefox-outdated-or-in Websites incorrectly report that Firefox is outdated or incompatible]
find and try : To reset your user agent (you can see analytical info) in "Other causes" in the above link.
thank you
Please mark "Solved" the answer that really solve the problem, to help others with a similar problem.

I have a macpro quad, suddenly using flash it freeze and pink dots went all over the screen, I tried re-starting it but the same pink dots come at start up and don't allow the computer to start. What can I do?

I don't know what to do, I have clean the connections, also started it from disk and made a recovery but still creates the same problem.

Either your video card has a problem or your monitor has. This has nothing to do with flash, particularly since your picture is showing the problem at boot time.
Check your connections. Try reseating the video card (remove and plug back in). Make sure dust is blown off of it. And try a smc reset probably as a last resort.

I just read that all iPods come with a one year apple care warrenty does that count for iPods that you sent in to be replaced and does it cover cracks in the screen

1

A unit replaced under warranty will have the balance of the warranty or 90 days, whichever is longer. No, it does not cover physical damage, such as broken screens.

HT1338 I have purchased TurboTax and my MacBook is telling me that I cannot use the TurboTax I have on my Mac OS...can anyone help me?

I have purchased TurboTax and my MacBook is telling me that I cannot use the TurboTax I have on my Mac OS...can anyone help me?

TurboTax this year requires OS X 10.6.8 as the minimum operating system. It also requires the system be running in 64bit mode with OS X 10.6.8.
You can purchase OS X 10.6 from the Apple online store by calling them at 800-MY-APPLE, or you can order it online too. Install, run software update until no more updates are available, and you'll be at OS X 10.6.8.
See this thread to enable running in 64 bit mode.

I own an ipod touch 5th gen ios 7.1 and while using it suddenly black and white vertical stripes appeared on the screen and now it wont turn on!!!what should i do?

i own an ipod touch 5th gen ios 7.1 and while using it suddenly black and white vertical stripes appeared on the screen and now it wont turn on!!!what should i do?

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

I am having problems gettting my mail to work ... Mac telling me that my start up disk id full and to delete some files to free up space ... have done this but when i open mail from the dock it just brings up the colour wheel and nothing happening

I am having problems gettting my mail to work ... Mac telling me that my start up disk id full and to delete some files to free up space ... have done this but when i open mail from the dock it just brings up the colour wheel and nothing happening ... it shows when you right click on the mail icon that " application not responding"

If your hard drive is getting full, you need to free up, at least, 20 GBs of space on your iMac's hard drive.
If your Mac is running a fairly recent version of OS X, here are some general guidelines.
Follow some of my tips for cleaning out, deleting and archiving data from your Mac's internal hard drive.
Have you emptied your iMac's Trash icon in the Dock?
If you use iPhoto, iPhoto has its own trash that needs to be emptied, also.
If you use Apple Mail app, Apple Mail also has its own trash area that needs to be emptied, too!
Other things you can do to gain space.
Delete any old or no longer needed emails and/or archive to disc, flash drives or external hard drive, older emails you want to save.
Look through your Documents folder and delete any type of old useless type files like "Read Me" type files.
Again, archive to disc, flash drives, ext. hard drives or delete any old documents you no longer use or immediately need.
Download an app called OnyX for your version of OS X.
When you install and launch it, let it run the automatic ans S.M,A.R.T. tests, then go to the cleaning and maintenance tabs and run the tabs that have the ability to clean out all web browser cache files, web browser histories, system cache files, delete old error log files.
Typically, iTunes and iPhoto libraries are the biggest users of HD space.
move these files/data off of your internal drive to the external hard drive and deleted off of the internal hard drive.
If you have any other large folders of personal data or projects, these should be archived or moved, also, to the optical discs, flash drives or external hard drive and then either archived to disc and/or deleted off your internal hard drive.
Good Luck!

I've just installed iTunes on my Windows 8.1 (64-bit) laptop, but i can't open it. It keeps telling me that Apple application was not found. What should i do now?

I've just installed iTunes on my Windows 8.1 (64-bit) laptop, but i can't open it. It keeps telling me that Apple application was not found. What should i do now?

For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
The section Install missing components has advice on breaking down the iTunes installer into the individual .msi files which might prove useful if AAS won't install normally.
tt2

How do i download CC once I have put in redemption code? It keeps telling me that it has already been redeemed/activated and will not let me go any further.

How do I download CC once I have put in redemption code? It keeps telling me that it has already been redeemed/activated and will not let me go any further.

if you've used your adobe id to pay for a cc subscription, download the cc desktop app and install it, Download Adobe Creative Cloud apps | Free Adobe CC trial
use the desktop app to install your subscribed programs.

Safari keeps printing that I cannot use it to get and upgrade for OX 10.9.3

Safari keeps printing that I cannot use it to get and upgrade OX 10.9.3?
Yet nothing but Safari shows up on the upper left hand "Safari" word just next to an Apple logo.
I have no way to do anything else as nothing else has or will come up on my screen.
Just getting here involved a great deal of flickering of any images on each screen.
What can I do next?
Or what can you do to help my iMac upgrade to OX Mavericks or better?

First, save and close any active documents, then all active applications you have started. If Safari will not close, find "Force Quit" under your Apple menu and close Safari that way.
Now restart the computer.See if Safari is behaving.
I just joined this community because Aplle screen demanded I show some group.
Have no idea what that means either! These forums have been wacky since a major format change (I can;t call it and upgrade) about three weeks ago. You posted just fine--we can work with that.
Another thought. Navigate this path: Macintosh HD > Applications. Find Safari and highlight it (single-click). Now press teh SPACE bar. What does it show for your version of Safari? If is says version 7.1, that is another issue we need to address.

I have a gen. one ipad purchased from a friend. I find that it's using 5.1.1 and I am trying to download Netflix 5.1. However, I keep getting a prompt that I am REQUIRED to update to iOS 6 in order to download the Netflix icon to my iPad. How to fix??

I purchased a frist gen. iPad from a friend. I find that it's using 5.1.1. and says that it's "updated" when I check. Problem came when I tried to download my Netflix onto the ipad. I keep getting the prompt that I must upgrade to iOS 6. The netflix is 5.1 so I don't understand the problem. My son also purchased a first gen. iPad and was able to download his netlifx account with no problem. He got an option to "download a previous version". I don't get that option and we have the same iPads - both running 5.1.1
I read that there is a way around this problem but can't seem to locate a solution. I've tried numerous times and always get the same prompt - that I must upgrade to iOS6. Can anyone help me with this. Using my Netflix was one of the main reasons I purcased the iPad.

And they do offer a compatible version. As I am running running Netflix on my first generation iPad just fine.
You'll need to first "purchase" the non compatible version either on a newer device that can run it or on a computer running iTunes using the Apple ID that is on the first Gen iPad.
After that is done, you should be able to go into the App Store App, and find Netflix under the Purchased Tab. Tap on it to download it and you should be warned its not compatible, but will be offered the compatible version.
App Store: Install the latest compatible version of an app
http://support.apple.com/kb/ht5919

What format i should use for my external hard drive that can be used interchangeably between mac and pc?

What format i should use for my external hard drive that can be used interchangeably between mac and pc?

Usually Fat32/MS-DOS as mentioned, but that has several limitatiuns, like 4GB filesize limit.
One option is MacDrive for you PCs... allows them to Read/Write HFS+...
http://www.mediafour.com/products/macdrive/
More options...
NTFS-3G Stable Read/Write Driver...
http://www.ntfs-3g.org/
MacFUSE: Full Read-Write NTFS for Mac OS X, Among Others...
http://www.osnews.com/story/16930

Can i use exfat format for my external western digital harddrive so that i can use in both windows and mac?

can i use exfat format for my external western digital harddrive so that i can use in both windows and mac?
thanks in advance.
<Email Edited by Host>

Yes you can. OS X version 10.6.6 and later can read/write exFAT. Windows XP SP3 and later can read/write exFAT. As posted by Radiation Mac, you can do it from Windows or from OS X.
However, I've noticed Windows to be somewhat picky about drives formatted on a Mac. So, if Windows can't read it, try formatting it on the Windows machine, and see how it works on the Mac.
Posting your email on a public forum isn't a very good idea. It will likely be harvested by spambots and used as the reply-to address for spam it sends out.
Also, most people are not going to send an email to you for similar reasons. Nobody knows who you are, so sending an email to you could be giving a spammer a valid email address.
The forum is set up to automatically notify you when there are responses to your questions. When you get one, you would log back into this forum and check to see what the answer was.

Black bar telling me that I am useing an old verision and should update firefox . I am up to date and this is a constant on the screen

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