Black berry curve battery drains with in 2 hours

I am new to blackberry platform. I recently purchased a new black berry 9220 phone. From the day one itself the battery is draining with in 2-4 hours and device operating temparatures are very high. When i keep the phone in my pocket, it feels like i have put a burning piece of charcoal in my pocket. I have followed these steps in order to isolate the issue but notthing works.
1) turn on power saving mode to always.
2) i deleted unnecesary apps like twitter, facebook, and other socil media apps.
3) I have closed back ground applications.
4) contacted vodafone if there are any issues with the signal but they told me to contact bb support..( my signal strength is very high).
I AM VERY FRUSTATED. WHEN I TRY TO SEND A MAIL THE STUPID BLACK BERRY SUPPORT PEAPLE I GET A SERVER ERROR.... PLEASE HELP ME GUYS... NEVER THOUGHT THAT I WOULD GET SUCH A CRAPPY SERVICE FROM BLACK BERRY.
Eagerly waiting for an reply..
Thanks in advance
{Removed}
Mod Edit: Edited post to remove personal information to comply with the Community Guidelines and Terms and Conditions of Use

I Thank you for your prompt reply.. As suggested i have done factory reset on my phone but the issue still persists.
Any suggestions will be helpful.
Thanks in advance
{Removed}
Mod Edit: Edited post to remove personal information to comply with the Community Guidelines and Terms and Conditions of Use

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