Black berry curve8520 not connecting

hello i've got problem with my bb connecting through a wifi cos am in a foreign country and they network service don't support black berry but i have a wifi connection but i can't connect my mail and my instanst messenger but i could open browser could someone tell me what seem to be the problem thanks

Hey aklicious,
Welcome to the BlackBerry Support Community Forums.
Try using the Wi-Fi Diagnostics tool on the BlackBerry® smartphone to find out where the problem is. The Wi-Fi Diagnostics report lists key information regarding the Wi-Fi connection status of the BlackBerry smartphone.
Please have a look at the following article:
Use the Wi-Fi Diagnostics tool
http://btsc.webapps.blackberry.com/btsc/KB13299
Thanks.
-HB
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

Similar Messages

  • Black Berry 9860 not booting up

    Hi I have a BB 9860 torch and it is not booting up, i tried removing the battery and restarting; It switches on but after few seconds of restarting it hangs and never completes the restarting/ booting up. Please let me know what needs to be done Regards
    Austin  

    Hello,
    Please try this sequence...note that, throughout the entire 4h15m process, your BB must remain directly connected to a known-good wall charger (not PC USB, not a cradle):With the battery inside, connect your BB to the wall chargerLeave it alone for 2 hours, no matter what the LED or the display doesRemove the batteryWait 15 minutesInsert the batteryWait another 2 hours, no matter what the LED or the display doesThis has been known to "kick start" some BBs.
    It is also possible that your battery or BB has experienced a problem...to test, this sequence is needed:Obtain an known good and already fully charged additional battery...use it in your BB and see what happensObtain access to a known good and identical BB...use your battery in it and see what happensThe results of this will indicate if it's your BB or your battery that has the problem. Note carefully please that "new" and "know good" are not necessarily the same things. While rare, a "new" battery certainly could be defective. Rather, the simplest (and least costly, btw) method to conduct this test is to find someone with an identical BB who has no issues...trade batteries and see what happens.
    Good luck and let us know!

  • Black berry manager not detecting bb8800 MAC

    Hey guys, 
    since my iphones getting fixed, i took out this old blackberry 8800 out of my old cellphone box. 
    it seems to be unlocked, and it's also incredibly outdated. its running 4.2.1.90 and well, its useless since theres no such thing as Blackberry store on this.
    Now the question is, whats the highest firmware this thing can run, and how can i install it?
    i tried get blackberry manager running, but when i plug in the usb it just charges. 
    btw, im on a mac. 
    cheers.

    Hey Yazure
    If you go to www.BlackBerry.com/update you can download the BlackBerry Desktop Software for Mac. Once this is installed you will be able to update your software.
    -SR
    Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
    Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

  • Black berry z10 no operator connection

    mon portable black berry z10 ne connecte pas avec l'operateur de réseau malgré que tout les paramétres sont correct et si je met les puces dans une autriel appriel le réseau fonctionee mais avec mon black berry rien n'a marché sachon que si je change ma localisation il marche 

    You can contact me on my email 
    {REMOVED}
    Mod Edit: Edited post to remove personal information to comply with the Community Guidelines and Terms and Conditions of Use
     

  • Black Berry Desktop software_ useless

    It is a herculean task to download teh desktop software, first you need fill the form each time you have download. when you start downloading, half way thru it shuts down. We have to start again. Compared to this Nokai software is so easy to download and less hassle. You buy trouble by buying black berry. The connection is bad ( service provide connection is verygood),  the synchronisation doesn't happen and if it happens the more than once the email are loaded.
    IF YOU WANT BUY TROUBLE, BUY BLACKBERRY

    Never a moment of problems with issues for those matters with me.
    But then again, a BlackBerry is NOT for everyone.
    1. If any post helps you please click the below the post(s) that helped you.
    2. Please resolve your thread by marking the post "Solution?" which solved it for you!
    3. Install free BlackBerry Protect today for backups of contacts and data.
    4. Guide to Unlocking your BlackBerry & Unlock Codes
    Join our BBM Channels (Beta)
    BlackBerry Support Forums Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • Connecting my black berry to device software

    so i have downloaded the black berry software and am currently trying to update my devices software but my blackberry is not connecting to the computer. it said my bb might need to be charged but the battery is atleast 25% charged and i have tried a different usb cord any idea what im doing wrong? the error i have recieved is jvm error 513

    Hiya!
     I believe what you would need to look at is here.
    Hope that helps!
    1). Please thank those who help you by clicking the beside the 'Reply' button.
    2). If your issue has been solved, please resolve it by marking "Accept as Solution" on the correct post!
    3). Remember to have fun! We are all in this together!
    4). Follow me on

  • My ipod touch 2g is on black screen.when i connect it to my pc it is not recognizing it.then i opened i tunes and put the phone in dfu mode it says an ipod is detected but it cannot be restored error 1600.plz help me...

    my ipod touch 2g is on black screen.when i connect it to my pc it is not recognizing it.then i opened i tunes and put the phone in dfu mode it says an ipod is detected but it cannot be restored error 1600.plz help me...

    Error 1604
    This error is often related to USB timing. Try changing USB ports, using a different dock connector to USB cable, and other available USB troubleshooting steps (troubleshooting USB connections. If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.
    If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:
    Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode,put it into Recovery Mode.
    Restore and wait for the error.
    When prompted, click OK.
    Close and reopen iTunes while the device remains connected.
    The device should now be recognized in Recovery Mode again.
    Try to restore again.
    If the steps above do not resolve the issue, try restoring using a known-good USB cable, computer, and network connection.
    Error 1600, 1601, 1602
    Follow the steps listed above for Error 1604. This error may also be resolved by disabling, deactivating, or uninstalling third-party security, antivirus, and firewall software. See steps in this article for details on troubleshooting security software.

  • Have most recent macbook pro connected to thunderbolt via thunderbolt cable.  Occasionally when I close my laptop the thunderbolt display goes black and does not come back on---even in response to keyboard.  Help

    Have most recent macbook pro connected to thunderbolt via thunderbolt cable.  Occasionally when I close my laptop the thunderbolt display goes black and does not come back on---even in response to keyboard.  Help

    Hello QuinnDev,
    Thank you for posting in the Apple Support Communities.  It sounds like you are trying to use your MacBook Pro with a Thunderbolt Display in closed clamshell mode (MacBook Pro closed), but sometimes the display doesn't stay on.  I found an article that talks about closed clamshell mode.  You would have to fulfill the following requirements to use your display this way:
    Requirements for closed display mode:
    Power adapter
    External keyboard, mouse, or trackpad
    External display
    You can find all the steps and the full article here:
    Mac notebooks: How to use your computer in closed clamshell (display closed) mode with an external display
    http://support.apple.com/kb/HT3131
    I hope this helps!
    All the best,
    Sheila M.

  • Imac 27" Intel Core 7 CPU. Screen goes black and will not respond except with a push of power button. Second monitor connected via displayport continues to display fine. Apply Store did full hardware scan and all is fine. Did clean wipe from Mavrick back

    Imac 27" Intel Core7  CPU 16 Gig RAM. Screen goes black and will not respond except with a push of power button. Second monitor connected via displayport continues to display fine. Apply Store did full hardware diagnostic and all is fine. Did clean wipe from Mavrick back to Mountain Lion but problem remains. Apple Store can do no more.

    I did some more digging, it appears to be a backlight problem only. I can see the screen very dimly if I use a bright flashlight in a very dark room. It also seems to run ok if the brightness is turned down a LOT.
    So I'm thinking this is a LED driver board issue or the display itself. I'll open it up and check the connection between the two and see if I can get any more clues. At least I can use it somewhat now by dimming the display significantly...

  • To open "Java Preferences," you need to install a Java runtime, but you are not connected to the Internet. I have tried links that people have put on other discussions but all i get is a black screen please help!!

    To open “Java Preferences,” you need to install a Java runtime, but you are not connected to the Internet. I have tried links that people have put on other discussions but all i get is a black screen please help!!

    Try this link, warning, it's straight to download mode:
    http://support.apple.com/downloads/DL1421/en_US/JavaForMacOSX10.7.dmg

  • My iphone will not turn on.... it froze earlier today and now it will not turn on all i get is a black screen with the apple symbol every once in awhile... also it will not connect to my computer so i can reset it to factory settings

    My iphone will not turn on.... it froze earlier today and now it will not turn on all i get is a black screen with the apple symbol every once in awhile... also it will not connect to my computer so i can reset it to factory settings

        Sammyhunter lets get you back in action! Has there been any physical/water damage to the device? Try pressing and holding the home and power button together. Once the Apple symbol appears release both buttons. Keep us posted!
    AshleyS_VZW
    Follow us on Twitter @VZWSupport

  • I need to know how to connect with my Black Berry

    Hi good morning, A few days ago I bought a 3rd generation ipad with wifi and I need to know how to connect with my Black Berry, as if this were the modem. Regards and thanks

    The BB has to be set up as a wifi hotspot. After you do that just connect the iPad to the wifi network created on the BB the same way you connect to any other wifi network.

  • SAP BeX WAD URL not working on Black Berry Emulator

    Hi All,
    I web report which is running successfully on Windows XP browsers. But when I am going to use same url for Black Berry emulator its not working for that. Can Some one please Help me on this?
    I tried same url on Windows CE emulator also but was getting same error.
    Regards,
    Abhishek Jain

    The error that I was getting for above is "Something Didn't work quite right and we are unable to show the page you requested right now. Rest assured, Google Engineers are already springing into action to solve the problem."
    Edited by: Abhi4SAP on Jan 12, 2010 8:06 AM

  • What to do if black berry bold 9900 contacts not fully syncing with macbook pro?

    what to do if black berry bold 9900 contacts not fully syncing with macbook pro?

    thanks for the advice
    I have an I phone 4S that is having almost the same problem, and only some of the newly added contact of the phone are added to the address book, so not a big difference, and its not a solution to get read of all products only because we use apple.

  • My iphone 4 screen just went black and will not come back on, I can connect it and charge it and it makes noise but no screen?

    What does it mean when your screen just goes black and will not turn back on? I can connect it to computer to charge and it recognizes it and charges it but no picture on screen.

    Hey Krkirst10,
    Thanks for the question. It sounds like you may have a hardware issue with your device, however let's try to isolate as much as possible to determine if that is so. To isolate the issue, follow the regular troubleshooting steps for power issues:
    Will not turn on, will not turn on unless connected to power, or unexpected power off
    1. Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
    2. Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion.
    Learn about LCIs and corrosion.
    3. Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
    4. After at least 30 minutes, if:
                   - The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen. Then unplug the phone from power. If it immediately turns off, seek service.
                   - The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
                   - Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
    5. If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
                   - If the display turns on, go to step 4.
                   - If the display remains black, go to next step.
    6. Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
    7. If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
    My issue is still not resolved. What do I do next?
    Contact Apple Support.
    For additional information, see this article:
    iPhone: Hardware troubleshooting
    http://support.apple.com/kb/TS2802
    Thanks,
    Matt M.

Maybe you are looking for