Black/blank Screen when connected remotely
Zenworks 10.3.3
I've only come across one other post on this forum concerning this issue. Sometimes when we're remotely connecting to an XP workstation all that appears is a black/blank screen. The management and remote machines are MS Win XP Pro SP3, pretty well up to date with security patches and all. On the remote computer, the screen saver at logon is disabled, desktop screen saver is disabled, the NIC is allowed to bring the device out of standby, standby is enabled and hibernation is disabled. If you send it the reboot command, more often then not, you can catch it back at the login screen and go about your business.
Might Zen 11sp1 fix this?
Is anyone at the Device to see what state it is in when this happens?
On 10/28/2011 12:46 PM, elphantasmo wrote:
>
> Zenworks 10.3.3
>
> I've only come across one other post on this forum concerning this
> issue. Sometimes when we're remotely connecting to an XP workstation
> all that appears is a black/blank screen. The management and remote
> machines are MS Win XP Pro SP3, pretty well up to date with security
> patches and all. On the remote computer, the screen saver at logon is
> -disabled-, desktop screen saver is -disabled-, the NIC is -allowed- to
> bring the device out of standby, standby is -enabled- and hibernation is
> -disabled-. If you send it the reboot command, more often then not, you
> can catch it back at the login screen and go about your business.
>
> Might Zen 11sp1 fix this?
>
>
Craig Wilson - MCNE, MCSE, CCNA
Novell Knowledge Partner
Novell does not officially monitor these forums.
Suggestions/Opinions/Statements made by me are solely my own.
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