Black BT Vision+ box keeps rebooting.

Our box keeps switching itself off, then going through the start up procedure 3 or 4 times a night for quite a while now. This makes watching anything impossible and very frustrating. We had the update on 09 Sep but it is still rebooting! I have contacted BT re this and waiting for a reply. Has anyone else had this problem?

Sorry to hear about your problem.
Please go to Help & Settings, Settings, TV Settings and select Scan for Channels. This should take 3 or 4 minutes. It won't affect any existing or future recordings but will stop any recordings currently in progress, so make sure nothing is being recorded or about to be recorded.
This may resolve your reboot problem as it causes various internal databases to be rebuilt. Please let us know if it helps.
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    If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
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    Go to Solution.

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    Solved!
    Go to Solution.

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    Subtitles on iPlayer
    Life | 1967 Plus Radio | 1000 Classical Hits | Kafka's World
    Someone Solved Your Question?
    Please let other members know by clicking on ’Mark as Accepted Solution’
    Helpful Post?
    If a post has been helpful, say thanks by clicking the ratings star.

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  • New bt vision box cuts off and re boots at least 6...

    Any help would be great othis is matter , as title says my new bt vision black box keeps cutting off wether I'm on free view on demand or recordings its just cuts off and reboots up to 10 times in a 24 hour period it's driving me to the point of throwing it away !! I'm on infitity fttc and have steady 39 down 8 up connection speed , no other issued any ideas? Thanks 

    Do you have a black BT Vision box or the new BT YouView box with the big Orange and blue circle at the front?

  • BT Vision box freezing but tv picture still in the...

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    Solved!
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    As a test what happens if you reboot with the aerial and Ethernet disconnected? Does it remain responsive after a few minutes?
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  • BT Vision Box and Remote Control not working prope...

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    Hi, 
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  • TV keeps rebooting itself

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