Black circles with exclamation point

Why are my pictures showing a black circle and exclamation point when i double click and the EASIEST way to fix!

The ! turns up when iPhoto loses the connection between the thumbnail in the iPhoto Window and the file it represents.
Option 1
Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Choose to Rebuild iPhoto Library Database from automatic backup.
If that fails:
Option 2
Download iPhoto Library Manager and use its rebuild function. This will create a new library based on data in the albumdata.xml file. Not everything will be brought over - no slideshows, books or calendars, for instance - but it should get all your albums and keywords back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one. .
Regards
TD

Similar Messages

Black box with exclamation point instead of photo

I recently switched from a PC to Mac and used a transfer cable to move my photos into iPhoto. Small thumbnails look fine, but when I open some of them all I get is a black box with an exclamation point inside a white circle. This seems to apply only to SOME of the pics that were originally SCANNED into my PC as jpeg files. Although I suspected this was how photos imported, I did try the Rebuild feather, but that didn't work. Is still have my originals on my old PC, but I'd like to get rid of it. Is there still a way I can access what's on my Mac -- or successfully import from my PC?
Thanks in advance for the assistance!

The ! turns up when iPhoto loses the connection between the thumbnail in the iPhoto Window and the file it represents.
Option 1
Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Choose to Rebuild iPhoto Library Database from automatic backup.
If that fails:
Option 2
Download iPhoto Library Manager and use its rebuild function. This will create a new library based on data in the albumdata.xml file. Not everything will be brought over - no slideshows, books or calendars, for instance - but it should get all your albums and keywords, faces and places back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one.
Regards
TD

Black screen with exclamation point when trying to view photos

In iphoto 8, when I try to make some pics bigger by clicking on it, the screen changes to a black screen with a white exclamation point in it. This does not happen to all the photos, only some of them. Can someone tell me what happened and how do I fix it?
Thanks!

Welcome to the Apple Discussions.
The ! or ? turns up when iPhoto loses the connection between the thumbnail in the iPhoto Window and the file it represents.
Try these in order - from best option on down...
1. Do you have an up-to-date back up? If so, try copy the library6.iphoto file from the back up to the iPhoto Library (Right Click -> Show Package Contents) allowing it to overwrite the damaged file.
2. Download iPhoto Library Manager and use its rebuild function. This will create a new library based on data in the albumdata.xml file. Not everything will be brought over - no slideshows, books or calendars, for instance - but it should get all your albums and keywords back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one.
3. If neither of these work then you'll need to create and populate a new library.
To create and populate a new *iPhoto 08* library:
Note this will give you a working library with the same Events and pictures as before, however, you will lose your albums, keywords, modified versions, books, calendars etc.
In the iPhoto Preferences -> Events Uncheck the box at 'Imported Items from the Finder'
Move the iPhoto Library to the desktop
Launch iPhoto. It will ask if you wish to create a new Library. Say Yes.
Go into the iPhoto Library (Right Click -> Show Package Contents) on your desktop and find the Originals folder. From the Originals folder drag the individual Event Folders to the iPhoto Window and it will recreate them in the new library.
When you're sure all is well you can delete the iPhoto Library on your desktop.
In the future, in addition to your usual back up routine, you might like to make a copy of the library6.iPhoto file whenever you have made changes to the library as protection against database corruption.
Regards
TD

HT202677 What does circle with exclamation point mean?

while trying to play music throught my computer, a circle wth an exclamation point shows up in iTunes and says that I have to locate the file. Never had to do that before. How do I correct this problem?

Take a look on this thread
Exclamation marks next to songs in Itunes!

Gray circle with Exclamation point instead of photo?

I get that....er still can't paste the bugger.
when I try to open a photo from viewing the event. The event pics are there but when I double click on the pic the gray circle appears. I have been a mac user for years and this is an annoying problem. Any help would be great. Thanks.
Message was edited by: musashi88

Then I'm afraid that it's likely a damaged database.
Try these in order - from best option on down...
1. Do you have an up-to-date back up? If so, try copy the library6.iphoto file from the back up to the iPhoto Library (Right Click -> Show Package Contents) allowing it to overwrite the damaged file.
2. Download iPhoto Library Manager and use its rebuild function. This will create a new library based on data in the albumdata.xml file. Not everything will be brought over - no slideshows, books or calendars, for instance - but it should get all your albums back.
3. If neither of these work then you'll need to create and populate a new library.
To create and populate a new library:
Note this will give you a working library with the same Events and pictures as before, however, you will lose your albums, keywords, modified versions, books, calendars etc.
In the iPhoto Preferences -> Events Uncheck the box at 'Imported Items from the Finder'
Move the iPhoto Library to the desktop
Launch iPhoto. It will ask if you wish to create a new Library. Say Yes.
Go into the iPhoto Library (Right Click -> Show Package Contents) on your desktop and find the Originals folder. From the Originals folder drag the individual Event Folders to the iPhoto Window and it will recreate them in the new library.
When you're sure all is well you can delete the iPhoto Library on your desktop.
In the future, in addition to your usual back up routine, you might like to make a copy of the library6.iPhoto file whenever you have made changes to the library as protection against database corruption.
Regards
TD

C655D 5210 tosiba black screen with mouse pointer

I have only had this computer for 8 months. One day I turned it on, and windows kept restarting. After a few trouble shooting steps off the internet, I decided to reinstall windows 7 and lose my data and start all over. The first time it could not repair the computer and asked me to send the information to microsoft. Cannot boot in safe mode, I can get to the setup utility screen. This is a new Windows 7 cd. After several tries, it installed and said it had to restart, (this may happen several times) it only restarted once, then a black screen with a cursor. When I try to boot from the cd, the windows logo apppears, then a black screen with mouse pointer again. Toshiba is no help at all. This is my third Toshiba laptop. The first one did the same thing. But it was out of warranty, the amount they wanted to charge us, i just got another one. My mom's Toshiba just died with no real reason, the old one is in the garbage, and this one is only 8 months old. Toshiba would like us to send the computer in, pay for shipping, wait for 3 weeks, pay to ship it back to us, with a promise that it may not work.
Please help
here is the error message when trying to install windows 7
file:\Boot\BCD
Statu" 0xc000000f
An error occured while attempting to read the boot configuration.

Hi, last try is to install os manually, a clean os Install (way to go here)
regards KalvinKlein
Thinkies 2x X200s/X301 8GB 256GB SSD @ Win 7 64
Ideas Centre A520 ,Yoga 2 256GB SSD,Yoga 2 tablet @ Win 8.1

Photo transfer and update from 5-year-old Macbook to new iMac using Time Machine resulted in half of 2014's photos being un-viewable (only a gray triangle with exclamation point shows). How do I fix it?

I turned on my new iMac for the first time today and set it up using a backup on Time Machine from my old Macbook, which is running OS X 10.9.5 and has iPhoto version 8.1.2. When I went to open iPhoto on the new computer, it said I had to update the photos to work with the new version. Now, my photos from part of July 26, 2014 and onwards do not show up in the new iPhoto. The albums and spaces for the photos are there, but only a gray triangle with exclamation point shows in their place. Every other photo from 2003 to half of July 26, 2014 appears to have updated without issue. None of the fixes/rebuilds I tried worked. When I open up TimeMachine, it has no backups that I can use for the new computer (perhaps, because I wanted to still have access to use my old backups for my old laptop so told it not to use them for the new computer). My most recent half a year's photos are the ones I need the most. How do I make them appear on my new iMac?

Do you still have the old Mac? Then check, if the iPhoto Library has the newer events from July 26 onwards.
If yes, copy the iPhoto library from the old Mac to the new mac by connecting both computers. And then try to upgrade the copied library.
If you no longer have access to the old mac, you could try to inherit the backup of the old Mac and try to restore the iPhoto Library from it.
See Pondini's FAQ: http://pondini.org/TM/B6.html

HT204318 Copied my iTunes from my Mac to my Windows 7 laptop, now there are thousands of songs missing on the Windows copy with the exclamation point. everything shows up, playlists and tracks, there are just a bunch of songs with exclamation points. how

Copied my iTunes from my Mac to my Windows 7 laptop, now there are thousands of songs missing on the Windows copy with the exclamation point. everything shows up, playlists and tracks, there are just a bunch of songs with exclamation points. how can i properly sync my iTunes from my Mac to my PC? using iTunes

nope all my songs are copied and organized into the iTunes library.

Folder with exclamation point on ipod - freezes if trying to restore

hi
i have quite a peculiar problem with my ipod 5th gen video. i just got it in the mail yesterday and tried to make it work. when i started it up, there was a folder with an exclamation point on it. so i installed the software from the cd and plugged it in, the ipod starts charging but nothing else happens.
so i started reading all the help files on the support page, and tried everything, from reinstalling the software, to running the ipod in diskmode.
everytime the ipod is recognized by either the update software or windows as a drive, it freezes. so i reset it, try again and the **** thing freezes again
i am at a loss here, it ***** that a lot of people here seem to have the same problem and that apple does nothing at all...
well i' will wait 2 days for an answer on here and then send it in to be replaced
thx in advance

Welcome to Apple Discussions!
I understand your frustrations. Try these and see if they help:
1. The Five R's
2. Iconology 101
3. Folder with Exclamation Point
Hope these help!
rjl
333

Connecting ipod to computer causes folder with exclamation point

Alright, my ipod works fine until I plug it into my computer, at which point itunes and possibly the whole computer will freeze up for a good 10 minutes, and the computer will try to recognize the device. The computer recognizes the device, and tries to autoplay it, however trying to open the ipod or perform any action on it (e.g. format it) will cause my computer and explorer.exe to freeze
I followed the directives here, http://www.zolved.com/guruconnect/showexchange/1086/It_has_the_folder_with_the_exclamation_point_on_the_screen_,
which told me to uninstall itunes, restart, clear the temp files, and then reinstall. This worked for a few hours and I was updating my ipod. It was taking forever to sync, and when I manually switched off my monitor to go to bed I heard the series of beeps indicating a device had been removed. I found the error had reared its ugly head.
Once the folder with exclamation point appears, the ipod will continually reset itself. 5 or 6 resets later, the ipod will function normally again until I plug it in to the computer, and the cycle starts over again.
What I have tried:
Restoring - as I said fixed until I plug into my computer
Formatting - "
Using it on my brother's Mac- it will recognize the ipod, and say it needs to be restored, however cannot restore it due to a 1419 (I think) error. After formatting it on the mac, it worked fine until plugged into the pc.
Im fairly sure that the problem lies with somethingon my computer. Does anyone have any idea what the culprit could be? Any help would be much appreciated, this finnicky ipod is making me want to tear my hair out!
Dell 4600 Windows XP

I notice your sig says you have a Sony Vaio. The Sony Media Watcher program is known to cause conflicts of deleting itunes libraries - not your specific problem, I understand, but I wonder if this is some new fun feature that is somehow related?
If you have ever run the Sony media software, it is "watching" the itunes folders. Try telling it not to watch the itunes folder temporarily and see if things work better. Or even uninstall it, considering Sony came out with that fab rootkit ; 0
I don't have a vaio, so can't suggest much more, but there are posts from other vaio owners in this topic
http://discussions.apple.com/thread.jspa?threadID=1800551
Near the bottom are the posts about telling it not to watch folders; the posts on uninstalling come before that.

IPod shows a folder icon with exclamation point after discon

Since I always ignore instruction booklets with new devices, I failed to notice the warnings with regard to configuring my iPod mini on a Windows PC. I did not install the included software first and I tried to sync with iTunes (my girlfriend already has an iPod mini so iTunes was already installed). As a result I ended up with folder exclamation point icon.
I tried the folowing already:
1) Reformatting the disk through windows explorer
2) Reset:
The folder icon with exclamtion point appears after reset
3) Running Updater 2004-04-28:
After plugging in the iPod at the prompt, the message "iPod updater can;t install firmware on connected iPod. The iPods hardware and the updater firmware are not compatible." I got the same message when doing the same thing in 'disk mode'.
4) Running the software on the disc that came with it:
When prompted I connected the iPod to the PC. I get a message "Your iPod has been connected. Please wait while the system recognises the device". And then nothing happens.
Please can anyone advise me how to fix this problem?

Ok guys!! I did it!! I fixed my iPod! I want to thanks Apple for the great help they gave me (I'm being sarcastic)!
I remember that I downloaded iTunes 4.9 and the iPod updater from 2 two weeks ago on my neighbor's computer.
As this problem (IPod shows a folder icon with exclamation point when I turn it on) only happened since I upgraded iTunes to 5.0 version and iPod updater, and after one and a half day calling Apple, reading the entire web site looking for an answer, discussing with a lot of people about this problem and nothing happened, I wanted to give the last try and went to may neighbor's computer!!
I turned on the iPod updater.
When it said i had to connect my iPod I did it
Then I pressed RESTORE
After that I plug it in the A/C adapter
It worked
I connected the iPod to the computer again
iTunes worked and my iPod is working as a new one!!

IPod shows a folder icon with exclamation point

IPod shows a folder icon with exclamation point when I turn it on, and says: "www.apple.com/support/ipod"
I can't restore the I Pod or reset it as they first told on the support web site, because it only appears that message...
I installed the latest version of the iPod updater and it didn't work also.
When I go to the iPod updater it gives me the "iPod service error" message.
What must I do!
I'm on a Windows XP.
Help me please!!

Ok guys!! I did it!! I fixed my iPod! I want to thanks Apple for the great help they gave me (I'm being sarcastic)!
I remember that I downloaded iTunes 4.9 and the iPod updater from 2 two weeks ago on my neighbor's computer.
As this problem (IPod shows a folder icon with exclamation point when I turn it on) only happened since I upgraded iTunes to 5.0 version and iPod updater, and after one and a half day calling Apple, reading the entire web site looking for an answer, discussing with a lot of people about this problem and nothing happened, I wanted to give the last try and went to may neighbor's computer!!
I turned on the iPod updater.
When it said i had to connect my iPod I did it
Then I pressed RESTORE
After that I plug it in the A/C adapter
It worked
I connected the iPod to the computer again
iTunes worked and my iPod is working as a new one!!

Icon: Black circle with an arrow

Since I loaded updated version of App World, I have new icon on my screen: black circle with an arrow. It looks very similar to circle/arrow icon for Top Free in App World. The number beside the icon is 3. So I was trilled to find out that there were 3 new updated waiting on me in My World. I promptly downloaded the updates, restarted my BlackBerry but the icon is still there. Waited one day, pull out the battery – the icon is still there. So what is this icon any how to get rid of it?
Thanks.
Solved!
Go to Solution.

Hi and welcome to the forums!
Go to options advanced options, Host Routing Tables, click to enter. DO NOT click on any listing.
Press menu key, and select register now. You will get a registration confirmation.
Then go to email settings and send service books. You will get an email per account.
Do a battery pull and see if the problem is resolved.
Thanks,
Bifocals
Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.
Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

When I try to drag and drop song into my ipod I get a black circle with a diagonal line through it?

Im trying to drag and drop songs from a new playlist that I have created but a black circle with a line through it appears meaning it wont allow me to put this song onto my ipod. I cant drag and drop any songs! ITUNES IS A NIGHTMARE TO WORK WITH AND IS NO WAY USER FRIENDLY - I HATE IT!!!!

It sounds like you are trying to manually manage the iPod's contents. If that's the case, make sure the Manually manage music and videos option is enabled from under your iPod's Summary tab. See this article for more information.
Managing content manually on iPhone, iPad, and iPod
B-rock

Help! Ipod nano with exclamation point folder icon.

My ipod nano (1st gen) showed a folder icon with exclamation point after an unsuccessful sycronization. Then the ipod didn't work anymore. I tried several times to use the reset method mentioned here http://docs.info.apple.com/article.html?artnum=61003 without any success. Basically, after I force it into disk mode, my computer still did not recognize it and asked me to insert the disk (when click with right button).
Since I bought it more than one year ago, the warranty has expired. So return it to apple is probably not a viable option. I am wondering whether there is anything else I can to to fix the problem? Does anybody know what kind of problem it might be, hardware problem or just the software screwed.
Thanks in advance.

In my opinion, iPod with exclmation mark folder icon means a corrupted OS with an iPod.
. Windows users having trouble with their iPods should locate a Mac user. In many cases when an iPod won't show up on a PC that it will show up on the Mac. Then it can be restored. When the PC user returns to his computer the iPod will be recognized by the PC, reformatted for the PC, and usable again. By the way, it works in reverse too. A Mac user often can get his iPod back by connecting it to a PC and restoring it.
Tips
a. It does not matter whether the format is completed or not, the key is to erase (or partly) the corrupted firmware files on the Hard Drive of the iPod. After that, when the iPod re-connected with a computer, it will be recognized as an fresh external hard drive, it will show up on the iTunes 7.
b. It is not a difficult issue for a Mac user to find a window base computer, for a PC user, if they can’t find any Mac user, they can go to a nearest Apple Shop for a favor.
c. You may need to switch around the PC and Mac, try to do several attempts between “Format” and “Restore”
http://discussions.apple.com/thread.jspa?messageID=2364921&#2364921
or if you cant find a Mac
For Window computer
Go to folder “My Computer”
Hope you can see your iPod there and right click on the iPod
Choose “Format”. Ensure the settings are at “Default” and that “Quick Format” is not checked
Now select “Format”
Eject your iPod and do a Reset
Open the iTunes 7 and click “Restore”
In case you do not manage to do a “Format” on a window computer, try to use some 3rd party disk utility software, e.g.“HP USB Disk Storage Format Tool”.
http://discussions.apple.com/thread.jspa?threadID=501330&tstart=0

Black circles with exclamation point

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