Black edge around canvas footage

A friend of mine has been editing together his showreel on my system. when i came home he asked me why the footage in the canvas viewer was surrounded by a black edge...and I had to tell him: i don't know...
my first inclination was to check all the settings, both for the clips and the sequences, and they were all correct and matching each other.
what i noticed then was that if i put "show image+wireframe" in the canvas, i saw that each piece of footage was completely square, not slightly rectangular as I thought they should be...
the files need constant rendering, sometimes it doesnt want to render as if the files have been corrupted or something, but the play properly.
I am not sure where the files are from or what codec, etc, as my friend didn't know. all he knew whas that they were off a digibeta tape he had gotten from a respectable post-prod place.
I also know that two of the 'films' where originally on dv and the third one on HD.
I cannot make sense of this, anyone elese can?
-j-

EDIT My turn to be too slow... sorry Andy. END EDIT
Right click on one of his clips in the browser and go to Item Properties > Format.
Get out a note book and write down all the information you see (or do a screen grab or print screen – just make sure you have the information available to you.)
Now click in his time line and hit Command-Zero. Change the setting in the General tab to match the settings of the clips that you wrote down.
This might take a little trial and error especially if you aren't familiar with some of the terms, but you will get there.
When you do, render problems should disappear and the black edges should disappear.
Let us know.
Tom

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