Black frames on playback and render with .MOV exported from Avid

Hi there,
some of our customers experience troubles while importing quicktime .mov files from last Avid Media Composer versions (latest 6.0.x, 6.5.x and 7.0.x versions).
Using any Avid codecs for export, when clips are played in AE, black frames appear on video, these are also present on renders and exported files.
Playing the same clips in other softwares and media players, the video is clear.
As we discussed with Avid support, Avid made changes in his software and codecs and it sounds like AE doesn't correctly interpret it.
Have you already heard of (or experienced) such troubles?
Best regards,
Sebastien GEFFROY,
CTM Solutions.

I'm having the same problem, but can't get a clean render out using a different codec.
I was trying to render all my After Effects compositions out as Quicktime with DNxHD 120 selected. This would give me random full frames of solid red. Every single render.
So, I tried selecting Quicktime NONE and most of the renders would just abort with the bleating lamb noise.
So, I tried AVI uncompressed. Every single composition rendered out, but every single rendered clip had exactly the same glitch - A solid black line that spans the bottom of the frame and increases in size every frame until it fills the screen. Then the picture returns and a couple of seconds later a full frame black flash. Same pattern and same duration - every clip.
So, if DNxHD codec has a problem and Quicktime has a problem and AVI has a problem I'd say it's safe to say that it's probably not a recording codec issue. How can three different codecs present a problem?
I've checked my source files. It doesn't matter what drive I place them one, either an internal solid state drive, or USB3 spinning disk in a caddy or network path to a NAS raid, or system drive, they give the same problems.
It doesn't matter what the source files are either - Tiff sequences from 3DS Max, JPG timelapse sequences from Nikon camera, video camera files, Quicktimes, AVIs, you name it - Broken renders.
So, I'd say that having tested my input files and tried many render codecs that the problem lies in between - Either the Computer or After Effects itself.
Now, up until Creative Cloud I was using my trusty old CS2. That worked fine.
If you read the internet it's full of people having rendering problems when using CS6 and CC.
Now, in my understanding, the main difference between me using CS2 and CC is the Adobe software - GPU renderer.
I am using the exact same workflow on the exact same equipment:-
HP Z1 Xeon E31280 @ 3.50GHz
Windows 7 64 bit professional
8GB DDR3 RAM.
Nividia Quadro 3000M.
I'm close to giving up. I'm going for a full system re-install, the gound up this bank holiday onto a brand new empty system drive.
I'll follow it with trying out various Nvidia drivers.
Can anyone point me to a definitive answer? I have trawled many different forums, with people all having the same issues and no one has an answer.

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Dropped frames during playback & must render everything & tried everything

This is an updated question. My last posting for some reason did not include everything, such as my System Settings, A/V Settings, and View Settings. There also was no Preview option. Hope it works this time.
I am editing a multiple camera project with a lot of color correction (to get the cameras to match up), and photo montages with motion and image compositing.
I am getting way too many dropped frames during playback, and I have to render every little thing, even simple dissolves. It's taking forever to work like this, and is extremely counter productive. I have tried all the obvious things, but nothing seems to be working. Please help.
I have a 17 inch Mac Book Pro, using OX 10.4.8, processor 2.16 ghz, Intel Core Duo, memory 2 gigs, 667 mhz, DDR2 SDRAM.
Using FCP 5.1.4, and Quicktime 7.1.3
My external hard drive is a 300 gig Maxtor One Touch II, firewire 800, 7200 rpm, which is divided up into 3 partitions of 100 gigs each:
First Partition - 12.79 gigs left (did not use for this project. Mac OS Extended (Journaled)
Second Partition - 44.53 gigs left. Currently using now. MAC OS Extended.
Third Partition - 47.75 gigs left. (Used earlier - had another project on it and ran out of space so I switched to the second partition. The other project is now deleted which left me 47.75 gigs.) Mac OS Extended (Journaled).
Here are my current settings that may be applicable:
- Tried variations of playback control: safe and unlimited
- Tried variations of playback video quality: dynamic, high, medium and low.
- Tried variations of playback frame rate: dynamic, full, 1/2, and 1/4
- Record to tape is at full quality.
- Play Base Layer only: Tried on and off
- Monitor Color LCD 1280 x 800 millions, NTSC/PAL 640 x 480 60 hertz NTSC. There is only one ntsc setting which is 60 hertz, so I am unable to increase it.
- User Prefs - Real time audio mixing is at 2.
- System Settings
Memory Usage
Application 100% (1820 MB)
Still Cache 10% (167 MB)
Thumbnail Cache
Disk 8192 k
Ram 512 k
- A/V Settings
Sequence Presets
Frame size - 720 x 480 pixels
Edit timebase - 29.97 fps
Field Dominance - lower even
Pixel Aspect Ratio - NTSC-CCIR 601/DV
Anamorphic - Off
Video Processing - YUV allowed (8 bit)
White Point - White
Compressor - dv/dvcpro-ntsc
Millions of Colors (24 bit)
No Date Rate Limit
No Keyframes Set
Quality - 100
Audio Settings
16-bit 48.000 kHz stereo
View
Video Playback - Digital Cinema Desktop - Full Screen
Sequence
Render All - Everything is checked.
I haven't increase my memory aloted to fcp yet, cause I'm not sure how do it with this version. The article that I found was for the older version. Would that help? If so, could someone tell me exactly how to do it?
Well, that's it. Hope one of you experts out there will be able to help me out.
Thanks
Anneita

Even if you use Dynamic as your playback setting, depending on the complexity of the edit or composite, you may still get dropped frames. Keep in mind that the weak link in this chain is the FW800 connection. You also mentioned that you using quite a bit of color correction as well as motion effects. Depending on the color correction, the more that you add to your sequence as far as effects are concerned, the more processing is required. The dropped frames that you are experiencing is most likely the computer trying to maintain realtime playback at the expense of the quality of the picture. In order to really judge the final result, you'll need to render.
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the quality of the video resolution can change frame by frame.

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Having some problems after the 7.1 update.
In a variety of projects, on a variety of footage, we're experiencing random fully red frames (#ff000). Sometimes there are 1-2 frames in a clip, and occaisionally it's 80%-90% of the frames in a clip (this is less frequent). It has never been all of the frames of a clip.
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Edit: Added additional system context

the error also appears with PRORES 422 files, but only after a certain amount of source data from prores 422 clips is processed / read
i made a test comp in AE with only one gigantic prores 422 source clip (8000 pixels x 1000 pixels @25fps) and the error first appeared at around 1500 frames read from the source file (equalling a few GB of source read and processed). after the red frames error appears once, the erroneous red frames appear more often but never in the same place when rendering the same comp several times)
i also made a test comp containing only a few full HD prores 422 clips (1920 x 1080, @25fps), there the error appeared only seldom (but still randomly). so it can be that a broader user base never experiences this erroneous behaviour at all.
i also made a testcomp containing about 40 full HD prores 422 clips (each 1920 x 1080, scaled down to 10% in size and distributed all over the comp so i can see them all at once). the erroneous red frames appeared within the first rendered frames!! obviously, many qt files had to be open and read in parallel, and so the error appeared from the very beginning of the rendering / export.
i suspect that the AE / PR applications open a RAM buffer for each open prores source file they need to read, and that this buffers somehow becomes compromised when it overflows and when buffer resize / buffer clear / flush operations take place.
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--> fact in AE is, that nearly all MP renders / exports using prores clips as source files contained the bad red frames. when rendering without the MP option on (but of course up to 20x slower) so far i never experienced this error (of course always after fresh restarts once the error appeared)
PLEASE FIX THIS ASAP
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cody_paulson wrote:
Thanks for the response, Kevin, I've tried this and it's not the problem. No matter where I mark the in or out—or even if I don't mark them at all—it still adds the black frame.
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http://helpx.adobe.com/premiere-pro/kb/cant-capture-dv-hdv-video.html
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OBastien wrote:
> Thank you for your reply Chris.
>
> I tried different possible solutions you listed but it's
not working.
> Disabling sound had no effects. Changing the FPS is not
an option, it has to be
> 25 FPS. I lowered the resolution to 300 something, it
seemed to be a little bit
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quality was horrible.
>
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settings in the hope
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disapointed in Adobe. I'm
> pretty sure it is the fault of Adobe and not Apple,
because I don't have does
> problems with Quicktime in ToonBoom Harmony. What is
strange is when I do an
> AVI export I never noticed a dropped frame. I'm not
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> the ability to seek in the movie by dragging the
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> that it would be really great news.
>
> Thank you again,
> Olivier.
>

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Black frames on playback and render with .MOV exported from Avid

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