Black in not print

Black ink won't print...can copy and print in color. Have gone thru all types of printhead cleaning etc. also installed new print head and cartridge is full, still NOT printing. Also display does not show ink in some color cartridges even though I installed new ones. HELP!!!!!

Which printer model do you have? If it's one in the link below, please call HP Support
http://h30434.www3.hp.com/t5/Ink-Toner-Cartridge-Printhead-Issues/Black-not-printing-on-Officejet-46...
Although I am an HP employee, I am speaking for myself and not for HP.
Twitter: @Ciara_B_HP

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Black ink not printing in 3545 e-All-in-One Printer

Hi,
Black does not print. Colour/image prints fine.
Eg. In a word document, the images (if any) print fine, but the text does not. If there is only text, the printed sheet is blank.
Model - HP Deskjet Ink Advantage 3545 e-All-in-One Printer
Serial Number: [edited Serial Number by Moderator]
OS - Windows 7 Professional 32-bit
Please let me know what I can do to correct this error.
Best Wishes,
Kartik

Hi @kkunchi ,
Thank you for visiting the HP Support Forums. I needed to edit your post and remove the Serial Number. From our Rules of Participation:
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Thank you
George
I work for HP

HP Officejet 6500 E709n printer - black ink not printing

I have an HP Officejet 6500 E709n printer and for some reason the black ink is not printing. The color cartridges work fine. I even changed the black cartridge, cleaned and aligned the print heads, uninstalled and reinstalled the printer, but nothing fixed the issue. I was wondering if the color management profile has something to do with this. Please help!
Thanks!
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I am experiencing the same problem. I too, have tried installing a new black ink catridge, taking out the printer head and cleaning it by hand, cleaning the printer head using the HP software, doing a partial reset, doing a hard reset and nothing. Black does not print out at all, whether it's an alignment page, quality report or something from my own files (Word, Excel, PDF, etc). The black does not appear at all. Can someone PLEASE help solve this problem?
Thank you

Black will not print all other colors work

black will not print others colors will

The troubleshooting steps in the document here may help resolve black not printing on your Photosmart 6510. If the above fails the post here may help (it is for a different model but same principle applies.)
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

My 5520 black is not printing properly

My 5520 black is not printing properly> The diagnostic page black ink area is showing seven 5 mm bars. I tried multiple cleaning but no dice. Tried changing to another fresh black XL cartridge but no luck. Any advice?

Hi @444blightd444,
Welcome to the HP Forums!
I see that your black ink is not printing properly with your HP Photosmart 5520. I am happy to help you with this printing issue!
I would recommend to go through this print quality guide, Fixing Print Quality Problems for the HP Photosmart 5520 e-All-in-One and HP Deskjet Ink Advantage 5....
Hope this helps, and have a good day!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

5520 Windows7 - Black ink not printing AGAIN!

This is the 2nd HP home printer that this has happened too. It works fine until the ink gets low. Buy new ink. All colors and black. Black does not print. VERY FRUSTRATED because I am trying to print off info for my daughters college applications, etc. The first printer that I had did this very same thing. DIfferent model. I finally spoke with someone on the phone and then sent this one as a replacement. I have tried all the online trouble shooting steps with no results. I can't beleive these printers do this. Must be some type of mfg defect after they print for a while. I would really appreciate an HP person to call me on my cell: [Edited for Personal Information] so I can get this going. I can't buy another printer at this time. Of course it is just out of warrenty. Assistance is needed please. Thank you for your help and I can only help I get the type of service I received last time this happened. That is what kept me with HP.

There a few things to check. I would suggest going through the troubleshooting steps in the document here, be sure to check the vents as shown in solution three..
What country are you located in?
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

Black ink not printing - printhead correctly prints in another printer

Black not printing. (All HP inks) Replaced head - black still not printing. Tested head in another HPprinter - works fine. Please answer - Is there software, wiring, physical issue with the black only? (Tried rebooting printer and cleaning already)

Hi , I understand that you are having issues with the black not printing, you have replaced the printhead in another printer and it prints fine. I would like to help you.
I am assuming that you used the same cartridges in the printhead when trying them in another printer, let me know if you didn't please. Since the new printhead works in another unit, it looks like it would be a hardware issue with the printer and it would need to be serviced. I have provided all the documentation for resolving this issue, most likely all the steps were done previously. Documentation for resolving the black not printing: Printer Prints a Blank Page or Does Not Print Black or Color Ink for the HP Photosmart Premium C309a... This document provides instructions for manually cleaning the cartridge contacts.'Ink Cartridge Problem - The Following Ink Cartridge(s) Appear to Be Missing or Damaged' Message Dis... Here is a document for manually cleaning the printhead.'Printhead Problem' or 'Printhead Appears to be Missing or Damaged' Message Displays on the Computer... Please Contact HP Support for further assistance. Fill in the model number and the form to receive a case number for quicker assistance. If you appreciate my efforts, please click the 'Thumbs up' button below. Thank You.

Black ink not printing hp 3520

I am also having trouble with the black ink not printing. I have tried everything that was recommended with no results. When I replaced my cartridges I used genuine HP ink. I see a trend here! VERY FRUSTRATING!!!!!

I recently had this problem where my black ink jet stopped working after I installed a new cartridge. The printer was just a couple of months outside the warranty period,so I was stuck. I went online and found HP instructions. Following the different troubleshooting suggestions, I took out the cartridge and installed another new one. The problem was still there. After following every other advice given (such as aligning, cleaning cartridge heads, etc.) and using up all of the ink in my brand new expensive color cartridges, the only solution HP could give me was get it serviced ($90 just for someone to look at it!) or buy a new one (what a waste!).
So, I tried my own solution, which is as follows: (1) completely remove the sticker from the vented side of the cartridge; (2) run the point of a safety pin through the vent (the whole trail); (3) wipe the circle where the ink comes out with a wet paper towel until it cleans to almost white; (4) over a paper towel, blow forcefully into the hole near the middle and then squeeze the sides of the ink jet until the ink squirts out (be careful as the ink may project out quickly and will stain clothes, carpet, etc.); (5) when the circle is completely saturated, re-install the ink cartridge; (6) using the copier function, print a copy of a document that is just black and white; (7) repeat about 2 to 3 times until the copies come out perfectly.
This resolved my problem; unfortunately, it was after I followed all the nonsense steps HP puts out that used up all my other cartridges. Hope I can save someone the trouble.

Black does not print

I would love to be emailed the fix for no black print with the OfficeJet 4620. I have
1) reset the printer - unplug/plug, purchased
2) installed a complete set of new HP cartridges
3) ensured vents were open
4) updated firmware,
5) run both first and second level printhead cleaning,
6) removed, cleaned, reinstalled printheads.
STILL BLACK DOES NOT PRINT! Colors print beautifully
HELP!

Hi @bchase53,
Welcome to the HP Forums!!
Thank you for all of the info
I just need to know what country you're in and that will determine what the next step is that we take.
Just let me know and we will go from there!
Please click “Accept as Solution ” if you feel my post resolved your issue, as it will help others find the solution faster
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
**MissTeriLynn**
I work on behalf of HP

HP Officejet Pro 8500 Pro 8500 A910 black will not print, says printhead is OK

I have an HP OfficeJet Pro 8500 A910. It no longer prints black, even with a new toner cartridge. Have followed all procedures recommended to solve problem. Printhead diagnostics says black/yellow printhead is OK. Any suggestions?

Everything seems to move correctly, but just does not print. Occasionally it does print a faded incomplete print out more often in a blue. All carttridges are new HP solutions center does show filled ink in all stations. Using WIN XP. Printer had done well for about 3-4 yrs.

Black ink not printing but not empty

My HP ENVY 5530 all in one printer is not printing black. I have checked the in level and it is 2/3rd's full. When I print a page, the color comes out but not the black. I have cleaned the printhead multiple times and when it prints the test page, all the colors come out but no black. The printer is plugged directly into a wall outlet. I am very frustrated since this is a relatively new printer with both original ink cartridges.

Hello, Since you have tried performing the Clean Printhead multiple times and the issue still exists, it seems to be an issue with the printing module/ printhead. You might try with a new Black Cartridge and check if the issue could be resolved.Else, its time to get the printer replaced / serviced. Please call HP Tech Support for further assistance.
If you are in US , the toll free # is 1-800-474-6836 .
If you are not in US , then log on to www.hp.com , at bottom-left corner there is a world map icon, click on it and then select the region you belong to, which would then provide support options for you for that region.

Office jet 4620 - black ink not printing

Even though the ink level was at about 20% level, black ink was not printing. I cleaned the printer head but no resolution. I then bought a new HP cartridge at Staples and replaced the old one. Still not printing black. Other colors ok. Have gone through cleaning a few times
Any help? Thanks!
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Ok thanks for the feedback @allenf , glad to hear it
Ciara
Although I am an HP employee, I am speaking for myself and not for HP.
Twitter: @Ciara_B_HP

Black ink not printing

My HP deskjet which is 2 months out of warranty, which i have recently bought new HP cartridges for, now won't print black (other colors are all fine).
If have spent hours and hours trying to fix this, following all the advice on this forum - believe me, I have tried cleaning the vent, cleaning the print head. The really frustrating thing I had just bought new ink for the machine $60 thrown away and now my printer won't print. I'm $60 out and I need to purchase a new machine very frustrating and this machine is used very little only occasionally to print a few checks and a few emails.
I promise you this HP won't be my next choice.
Tammy
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View Solution.

The post here suggests calling HP Support even if your printer is out of warranty if the standard troublehsooting steps do not resolve black not printing on your Deskjet 3520.
If you are in the US or Canada call 1-800-HPINVENt, elsewhere see the contact information here.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

L7680 Will not align. Black will not print.

Printer fails the Alignment test. When it prints, the black is not there. Changed black ink carts to no avail.

Hi Dutchman4,
Thank you for trying my suggestions, at this point I would recommend to please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region. Country-language selector.
Best regards!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

HP Photosmart 6520 - Black ink not printing after being replaced

I have searched this forum and tried all suggestions to no avail. I live in Maine, USA. My printer will not print black, only colors. I bought new cartidges that gave the same result. I have had this printer for maybe 2 years and it is barely used. I am getting an error message 0xc19a0020. I have also followed resetting the printer instructions with no luck. I am appalled that HP sell such a horrible product with ZERO support on the support forum. I will not be buying another HP product!!!!

The post here has links to a troubleshooting document for the Photosmart 6520. If the steps there do not resolve the issue please call HP Support, even if the printer is not longer under warranty. In the US or Canada call 1-800-HPINVENt, elsewhere see the document here for contact information. If the above does not result in satisfaction please post back here.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

Black cartridge not printing on Deskjet 3070A

Cannot get black ink to print on deskjet 3070A. have tried all recommended solutions and nothing works. very frustrating and time consuming. has anyone solved this problem ???

Hi, is the printer in warranty?
Although I am an HP employee, I am speaking for myself and not for HP.
Twitter: @Ciara_B_HP

Black in not print

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