Black ink faded/Gray when printing with HP Envy 5530

When printing with my new HP Envy 5530 the black ink looks gray or faded. I tested the color and this prints dark and clear. I have power cycled, plugged into different power outlets and re-inserted the cartridge. Any thoughts...or could it just be a "bum" cartridge?
Thanks in Advance for your help...

Howdy. After tinkering around with my Envy having the same issue, I found out that after replacing my black cartridge because it was low, I was having the same issue.
Turns out the color cartridge will simulate a black in an to preserve both the tri color cartridge and the black cartridge for as long as possible, which is why even if you've never printed any color, both your cartridges should be low. Once the color cartridge starts getting low, the printer doesn't have a sensor to realize which of the tri color is mixing in the most, so it continues to mix it in either way.
I was having this issue where I would print one page and it would be okay and then any page following would slowly look worse.
Long story short, just print without the color cartridge in and you shouldn't have the issue unless your black is really low. Replacing that should fix it overall though.

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I am not an employee of HP, I am a volunteer posting here on my own time.
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fu wrote:
After trying the suggested solutions to this problem on the last 20 forum pages with no luck, I took the new black cartridge out of the printer. Later, forgetting there was no black cartridge in it, I proceeded to print a page and finally got a full page printed in black. What does that mean? other than it's a messed up printer.
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Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

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**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

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ELF123 wrote:
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Bob Headrick, Microsoft MVP Printing/Imaging
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

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Hello rhergnal,
Welcome to the HP Forums.
I see that you are having some issues with printing in black.
Just so you are aware, you do not need to keep the starter ink cartridge once it has been used. It will not be needed again.
Please click on the following link that deals with when the Printer Prints a Blank Page or Does Not Print Black or Color Ink for the HP Photosmart Premium e-Al....
Please feel free to write me back if you have any other questions or concerns.
Cheers,
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

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Hello!
Welcome to the forums @carperwm
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R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

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Black ink faded/Gray when printing with HP Envy 5530

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