Black ink is not printing but the printer states that the black ink cartridge is full

Hi.
I was printing something and the printer was working fine after i changed the black ink cartridge. After a few minutes, i continued to print and the ink was extremely light (almost unseeable unless it was held up to a light) for some words and non-existing for others. I tried cleaning the printerhead and the ink cartridge as well as resetting the ink cartridge but that did not help. I tried using anther black ink catridge but that didn't help. The printer does not state that the cartridge is damage or low in ink. When i printed the quality status, it stated that ink levels were good but showed the box for the black in to be completely empty. I tried to use the clean cartridge and align cartridge functions in tools but that did not help. Rather, when i performed the aligned cartridge, it stated that the alighment failed. I'm not sure what I should do to fix this problem? Any suggestions?

@BabyBluePanda, welcome to the community!
I read about the black ink troubles you've been having with your Photosmart 7525, and I'd like to help.
I absolutely understand you've tried the majority of troubleshooting for this issue however, please take a look at this guide I have linked you to below and ensure you've tried all of the steps.
Fixing Print Quality Problems for the HP Photosmart 7520 e-All-in-One Printer Series
If the black ink is still not printing, a faulty cartridge or printhead could be to blame. If that seems to be the case, please give us a call.
Please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region. http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
Good luck!
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

Similar Messages

Using javascript or HTML, When I click a link to a named page that already loaded in a tabbed page the tabbed page does not show, but you can see that the page relaoded. Using HTML or javascript what script will make this happen? The javascript focus() fu

If a page is already loaded into a tab then using any of the following scripts will not cause the tabbed page to show when the link to it is clicked (created via PHP):
"Continue Shopping".
OR
"Continue Shopping".
OR
"Continue Shopping".
The first HTML works perfectly in the Safari browser.
== This happened ==
Every time Firefox opened
== Always

The scripts for this should have shown as:

Anyone else have a problem printing from an iMac OS-X 10.9.3 to a wireless Epson Artisan printer? Sometimes it prints but must often I get "The printer is not connected" and I have to retry printing 8, 10 or 12 times before it will print?

Anyone else have a problem printing from an iMac OS-X 10.9.3 to a wireless Epson 835 Artisan printer? Sometimes it prints but must often I get "The printer is not connected" and I have to retry printing 8, 10 or 12 times before it will print? I have followed all the instructions from Epson about upgrading, etc. but it is very frustrating when I have to repeatedly try to print. Epson says talk to Apple???

Try checking thru these, maybe some help.
Mac OS X: How to reset the printing system
http://www.macworld.com/article/2029528/mac-troubleshooting-what-to-do-when-you- cant-print.html
Also try deleting the printer from your printer Q system preferences, then reinstalling it (highlight the printer click the minus symbol, then click the plus symbol and add it again. Reboot, and try.

I want to buy an hp m1536 laserjet for my ipad printing, I believe the printer is not wireless but has sprint. Is the print job going through my wireless router and does that router need to support AirPrint.

I want to buy an hp m1536 laserjet for my ipad printing, I believe the printer is not wireless but has sprint. Is the print job going through my wireless router and does that router need to support AirPrint.

The following model is airprint compatible, is this the one you have?
HP LaserJet Pro M1536dnf MFP
If not the "dnf MFP" model, then no.
The router needs to support the Bonjour protocol. If not, the airprint won't work.

I was printing to the hp e printer fine, but now the iPad still recognizes the printer ,but nothing prints. I continue to successfully print wirelessly from my computer, but not the iPad. Any ideas?

I have an hp photosmart eprinter and have been successful in the past printing to it, but now it shows on the iPad that it recognizes the printer and is printing, but nothing prints. I can still print wirelessly to this from my home pc. Any ideas?

bikrambabe wrote:
Hi - can you tell me please what and where I will find the multi tasking menu cos I have the same isse as MVDefender. Thanks
Sure, double-press the Home button quickly and the multitask menu will appear at the bottom of your screen.

All share functions except email are NOT enabled. I can create and print but order prints is also not working. HELP!

All share functions except email are NOT enabled. I can create and print but order prints is also not working. HELP!

Hello
Please see notes and 4 attachments for your reference. Hopefully this information helps.
Maureen
what version of iPhoto are you using? 9.5.1
what system version are you running? OSX 10.9.4
what happens when you try to order? See attached picture. I want to share pics to FB & FLICKR etc
did you make sure you've selected the correct Print Products store in iPhoto's Advanced preference pane? YES
what fixes have you tried? Restarted computer. I'm not very computer savy. I have had no problems with this in the past.
where is your library located? I have not moved anything for iphoto.
did you apply any updates or upgrades just prior to the problem occurring? I can't remember
are you running a "managed" or "referenced" library? Not sure how to find this out
what type of Mac? iMac 2.5 GHz Intel Core i5
how much free space on your boot drive? 12 GB 1333 MHz DDR3 - I have an external hard drive 1 TB

IPhone black screen does not show anything, but I can hear that the device works. I hear the lock open the screen and hear the iPod but the screen remains black

IPhone black screen does not show anything, but I can hear that the device works. I hear the lock open the screen and hear the iPod but the screen remains black!!

It's happened to me before as well. Try holding both lock(top right) and home buttons simultaneously until u see a slight flash of wight then just reboot it normally. If that doesn't work try restoring your device from itunes

I can no longer print to the 3 Canon printers on my local area network. The print dialog box states that the print file is accepted and the job is printing, but the files never print. Everything worked when the computer and printers were initially set up.

I can no longer print to the 3 Canon printers on my local area network. The print dialog box states that the print file is accepted and the job is printing, but the files never print. Everything worked when the computer and printers were initially set up.

There may be some security issues related to the USPS PDFs.
http://www.certified-mail-envelopes.com/signatures-usps-certified-mail-return-receipt-requested
I can't help with the scan/print problem. You seem to have done everything I would try.
I don't know if maybe using a registry cleaner would help.
John Hoffman
Conway, NH
1D Mark IV, Rebel T5i, Pixma PRO-100, MX472

I reinstalled acrobat 8 on my computer but when I try to print to a pdf it states that the program isn't activated. I tried to install and reinstall it but it still doesn't work.

I reinstalled acrobat 8 on my computer but when I try to print to a pdf it states that the program isn't activated. I tried to install and reinstall it but it still doesn't work. It shows that it is activated. I tried to deactivate and reactivate but that doesn't help either. Everything else seems to work.

Hi tspcat,
What operating system are you using, and what version? You may be running into a compatibility issue between your older version of Acrobat and the OS that you're running.
Please let us know a bit more about your setup, so we can get to the bottom of this printing issue.
Thanks,
Sara

HP Print Doctor shows printer but cannot print.

After uninstalling some software that was causing my Windows 8.1 PC to freeze, I am no longer able to send a document to my HP 6230 printer.
- I have uninstalled and reinstalled the printer software several times.
- The printer will successfully print an "internal" test page using HP diagnostic software.
- Trying to print from any Windows program will bring up the printer icon in the task bar. The document name shows, the status says spooling then printing but nothing prints.
- Windows printer troubleshooter discovers no problems.
- HP troubleshooter discovers no problems.
- I can successfully print using another PC on the home network.
- Since this is a networked printer, I can actually see and select the printer driver from a networked PC from the PC in question, and this will print normally. In other words, when I bring down the printer list in Word for example, I see:
1) HP Officejet Pro 6230 (networked)
2) HP Officejet Pro 6230 on Old PC
If I select printer number 2, I can print but selecting printer number 1 does not cause a document to print.
- Services.msc reports that the Print Spooler is running and the Startup is Automatic. I have stopped/started it several time.- I have tried using printer with USB cable to PC but still won't print. - Windows event log shows Event ID 372 with each print attempt, details below.Log Name: Microsoft-Windows-PrintService/Admin
Source: Microsoft-Windows-PrintService
Date: 7/14/2015 11:08:46 AM
Event ID: 372
Task Category: Printing a document
Level: Error
Keywords: Classic Spooler Event,Document Print Job
User: STEPHEN-PC\Stephen
Computer: Stephen-PC
Description:
The document Print Document, owned by Stephen, failed to print on printer HP Officejet Pro 6230 (Network). Try to print the document again, or restart the print spooler.
Data type: RAW. Size of the spool file in bytes: 96475. Number of bytes printed: 65536. Total number of pages in the document: 1. Number of pages printed: 0. Client computer: \\STEPHEN-PC. Win32 error code returned by the print processor: 2147500037. Unspecified errorI can't determine where the problems lies. Not sure what else to do other than maybe a Windows reinstall at this point to correct whatever part of the printer subsystem has gotten corrupted. Any ideas are appreciated. Thanks!

Welcome to the HP Community Forum. Perhaps during the removal of the offending software -- or as a result of the system not "settling in" after said removal, the File System is not "seeing" the prerequsite files needed to run the full driver set needed to run the print program. Some ideas==========================================================Windows Updates Windows 8.1 is very sensitive to Windows Updates. If you have not done so for a while -- and particularly because you have recently removed some files / software, you might make sure Updates are current to within about the past week ==========================================================If you are running your Windows 8.1 on a Notebook:Hard Reset / Forced reset Close running programs, browsers, and gamesNextCreate a Restore Point: Create a Restore Point – Win7 OR Create a restore point Win8 Close all your programs and shut down the computerDisconnect everything (little Unifier for the keyboard / external mouse can stay)Perform the Forced Reset for your notebook modelBoot the computer and log in==========================================================Fast Boot / Fast Startp Windows 8.1 is set up as a Fast Boot system -- as such, the programs needed to quickly get the system up and running are not always read from the disk during boot. Nice system and it saves time -- but it can bite your backside if anything is missing or needs to be started "from scratch" so-to-speak due to changes in the Operating System. Fast Startup - Turn On or Off in Windows 8 You might try switching "off" the Fast Startup and see if a "regular" boot clears the issue. ==========================================================Full Feature Software It might be that a combination of "clearing" the system -- switching off then back on Fast Boot and / or the Hard Reset -- and then removing and then installing the Printer's Full Feature Software would be helpful. You might consider the "Restart Everything" sequence shown in the document. Install Full Feature Software – Printer When you see a Post that helps you,Inspires you, provides fresh insight,Or teaches you something new,Click the "Thumbs Up" on that Post. Click my Answer Accept as Solution to help others find Answers.

States eprint job has been received but never prints but will print my daily comics.

ok, my printer will not print my pics from my phone, but has before. I send the pic to the printer, my email states that the eprint has been received but the printer never comes through to print. I looked on the HP site and it stated that the eprint had failed, does not explain why and I cant contact anyone to ask for tech support. I have my printer set up to print my daily comics, that it has no problems printing. I have printed off several pics from my phone off this printer, however after the first few days the printer decided what it wanted to print. Some would come through and some wouldn't. Also I put in a memory card from a camera to print pics and it refuses to read it, any memory card. I have even tried the memory card from my phone in an adapter and it still will not read. Please if anyone knows how to correct these problems please help me!? Im really thinking about returning this printer. Thank you

Did you get your problem solved?
If not, I may be able to bring it to the attention of someone that could help you.
I work on behalf of HP.

I am trying to get my iPad to print from hp air printer and it only prints on photo paper. How do I fix it to print on paper. I already put setting to copy on printer but it prints blank.

I am trying to get my iPad to print from hp air printer and it only prints on photo paper. How do I fix it to print on paper. I already put setting to copy on printer but it prints blank.

Thank you everyone. I figured it out. I thought that you can use regular paper to print pictures from photos on Ipad. This is not possible. I was able to use regular print paper to print from my mail. My problem is solved!!

My ipad2 recognizes my hp c410a printer (which supports air print) but nothing prints. Printer is set up on a wireless network. Printer sees, nothing prints.

My ipad2 recognizes my hp c410a printer (which supports air print) but nothing prints. Printer is set up on a wireless network. Printer sees, nothing prints. Any thoughts?

The router is a Linksys WRTU54G-TM. The Ipad recognizes the printer and spools the print job but there is no action at the printer. E-Print works.

My reader will not open a PDF file that I have downloaded from a government web site (an application form) - it states that the file is not good. I can open on the web site but not from my mac computer

My reader will not open a PDF file that I have downloaded from a government web site (an application form) - it states that the file is not good. I can open on the web site but not from my mac computer.

Maybe this: http://helpx.adobe.com/acrobat/kb/pdf-error-1015-11001-update.html ?
Do you have a link to that document?

My setup: iMac hardline to Canon i960 printer. Issue: endless printing of the same document. The printer window states that the pinter is in use and there is nothing listed in the Print Queue. How can I stop printing the document?

My setup: iMac hardline to Canon i960 printer. Issue: endless printing of the same document. The printer window states that the pinter is in use and there is nothing listed in the Print Queue. How can I stop printing the document?

Soution: Delete the printer and add the same printer back in, therefore creating a new print queue.

Black ink is not printing but the printer states that the black ink cartridge is full

Similar Messages

Maybe you are looking for