Black ink non-functioning - HP6515

The black ink does not work on this !@#$%^&*! printer. I've spend way too much time searching the web on a fix - and have exhausted numerous (expensive) ink cartridges going through the suggested "fixes" to clean and align - Nothing. Please provide fix.

Hi @epsonbetter,
I'm sure this has been a frustrating experience for you. I'd like to help. Please begin with the steps in the following document; Printer Prints a Blank Page or Does Not Print Black or Color Ink for the HP Deskjet Ink Advantage an...
If you complete, or have already completed all of the steps in the document above and the issue continues, my own personal recommendation, not one of HPs, is to use the solution offered in the following video. I only suggest doing this if the printer is out of warranty; How to fix a HP Printer, not printing black ink and missing colours
Based on the comments, it looks like this will help
King_Zog wrote:
I tried most of the suggestions in this thread, but stopped short of disassembling the print head. Nothing worked until I saw the video referenced in Sunshyn2005's message. That did work, but not on my first try. For the second attempt, I left the wet paper towels in place for a couple of hours to really soak the print heads. That did the trick.
So, thank you Sunshyn2005, for pointing me to the solution. - Source
Although the printer might be out of warranty, if the issue persists, HP may be able to offer you something. Maybe they can offer you a discount on an alternate model. If you are in Canada or US call 800 474 6836, or you can Contact HP Worldwide.
If this resolves the issue, please let me know so we can help others who may be experiencing the same issue.
Please click the Thumbs up icon below to thank me for responding.
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Sunshyn2005 - I work on behalf of HP

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Hp 6600 won't print in black ink only

Two of my color cartridges are supposedly empty (but I rather doubt it) so I decided I'd print in black ink only. I followed the directions as directed in the hp software and changed preferences to black ink only. Still, when I try to print I get a message that I need to replace the two colored ink cartridges that are empty. I'm very frustrated. Why won't this work?

I went to the link suggested and the answer was what I already knew. Shame on HP for selling a product without including that you need all cartridges full to use black and white In LARGE BOLD print. The following is not helpful. It only tells me what I already know. I will NEVER buy an HP product again. HP Officejet Printers - Printing with Depleted CartridgesIssueCan the printer operate for an extended period of time with depleted cartridges?SolutionFor regular usage, this product is not designed to print using only the black cartridge when the color cartridges are out of ink.However, your printer is designed to let you print as long as possible when your cartridges start to run out of ink. When there is sufficient ink in the printhead, the printer will offer you the use of black ink only when one or more of the color cartridges are out of ink, and the use of color ink only when the black cartridge is out of ink.The amount that you can print using black or color ink only is limited, so have replacement ink cartridges available when you are printing with black or color ink only.When there is no longer sufficient ink to print you will get a message that one or more cartridges are depleted, and you will need to replace the depleted cartridges before you resume printing.

HP Photosmart 6510 e-All-in-One Printer Does Not Print Black Ink

I have run all the troubleshooting listed from HP and the "check" warrenty doesn't come up blank. I would like to not have to purchase a new printer to fix this any help would be greatly appreciated:
1) Rebooted Printer
2) Installed new printer cartridge (2nd one) - really not happy about this as that represents almost $50 in HP ink
3) Checked venting - Not the problem
4) From Tools ran head cleaner - still only prints colors (or grey)
I've liked HP printers for a long time, but after reading the forums I'm really seeing an issue with the model I puchased. I don't mind purchasing HP ink and my printer isn't a high volume use printer so I expect it to last beyond 1 year 1 day.
I have the SN and product number available if a tech needs.
Chris

Hi @crfldf
Have you completed all of the steps in the following document; Printer Does Not Print Black Ink or Color Ink, or Prints Blank Pages.
Although I hope this resolves the issue, it might not. If the issue persists, please post back with your warranty status. Use the following link to check your warranty.
If your printer is still in warranty, please call HP and explain the issue you are experiencing. The number to call HP is 1-800-474-6836 for Canada and US, or you can Contact HP Worldwide.
If your printer is out of warranty, let me know and I will do my best to help. Thanks. I look forward to hearing from you.
If I hear back from you and you require further assistance, I will send you a private message to gather some information. If I send you a message, you can click the little envelope on the top right hand corner of the forums page to check the message;
- In support of Movember
Please click the Thumbs up icon below to thank me for responding.
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Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

How do i print from internet in black ink only with my mac osx 10.5 using hp 6510 all in one

i can not get my IMAC OS X 10.5 to print only black ink from the internet, using my new HP 6510 all in one printer. HELP
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With pleasure!
Great to know it worked for you
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution

Deskjet 3056A E-all-in-one not printing black ink properly

Hello, I've had my Deskjet 3056A E-all-in-one printer for 2 years and didn't have any problems until about 3 months ago. My black ink cartridge suddenly stopped printing properly. It started to seem like I needed to replace the ink, so I did, but that did not fix the problem. It still seems like the ink level is really, really low sometimes, but it's a brand new cartridge. I couldn't even align the printhead because the black ink wouldn't print. Then I cleaned the printhead and cleaned the ink smear. When the test papers printed after the cleanings the black ink would only print half of the line of letters or numbers, or it was just choppy and faded. I checked the ink levels and it says both of my ink cartridges are almost full still. I was thinking about replacing the cartridge again, but I don't want to waste the money if it won't fix the problem. The color cartridge works completely fine, just to clarify.

If the black cartridge is in warranty you could contact HP Phone Support
Although I am an HP employee, I am speaking for myself and not for HP.
Twitter: @Ciara_B_HP

6510 printer not printing Black ink Error: NON-HP INK ????? IT is an 564 HP INK Cartridge ???

Subject: I ran out off black ink 564. Cartridge PS: I purchased this ink cartridge at Staples .
Purchased new 564 XL cartridge for my HP 6510 printer. that is approx 1 year old
Insatalled new 564 XL ink Cartridge.
Problem : does not print black ink.
Error: Used or counterfit carteidges original hp ink depleted.
Attention!
HP'S cartridge warranty does not cover NON-HP INK or carteidges.
HP warranty does not cover repairs or service required after using NON-HP INK.
HP does not guarante the quality or reliability of NON-HP INK.
I ran a test sheet, a quqlity report, status report & also cleaned the printable heads through the printers maintenace program, but still does not print black . PS: I removed the cartridge from the printer & shook the cartrige vigurosly & looked up at my whute walls that got splashed with black ink,so i know there is ink ink in the cartridge.
I think i have a bad carteidge ,there is a small gold tab at the end of the cartridge if soemthing is wrong at this gold strip will it not report to the software,just saying dont know ?????????? Thank you for any reliable feed back that i may get.
Regards GJS

Hello @johnnyboston and welcome to the HP Forums!
I'm sorry to hear of your troubles with your Photosmart 6510 printer, but I will certainly do my best to lend a helping hand
I will suggest that you try the steps in this 'Incompatible Ink Cartridge' or 'Indicated Ink Cartridge Must Be Replaced' Message Displays on the C...l document to see if you can get the printer to recognize the cartridge.
Is it a genuine HP cartridge?
Let me know how things go with the cleanings and we'll go from there!
Please click “Accept as Solution ” if you feel my post resolved your issue, as it will help others find the solution faster
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**MissTeriLynn**
I work on behalf of HP

HP 6500 officeject all in one printer not printing black ink

HI there, every time I install a new cartridge, I go through all of these steps and end up purchasing another set of ink because I exhausted all of the ink by cleaning the cartridges. I don't understand and wish that I would receive a refund for all of the ink I have purchased with no resolve. At 68.00 a pop, back to back, I am a little frustrated. I still have the same problem of black ink not printing. HELP! I have done everything to trouble shoot the problem!

Hi @sunnybaby
I appreciate the troubleshooting you have done thus far, and completely understand your frustration. There is something else I would suggest trying, if you have not done so already.
My own personal recommendation, not one of HPs, is to use the solution offered in the following video. I only suggest doing this if he printer and printhead are out of warranty.  Hot Water Printhead Flush - HP Ink Series Printers with removable Printhead.
I have recommended this solution to others and have seen success, but I can not guarantee this will resolve the issue, it is an end of the line kind of effort. I hope it helps.
PaganC wrote:
    flushing it worked, Yeah!!!!!!! thanks for your help.
Although the printer might be out of warranty, if the issue persists, HP may be able to offer you something. Maybe they can offer you a discount on a newer model, or discuss the option of replacing the printhead!  If after all of our efforts the issue remains, I suggest calling HP. If you are in Canada or US call 800 474 6836, or you can Contact HP Worldwide.
Thanks for reaching out to the HP Forums. I hope one of my recommendations resolves the issue.
- In support of Movember
Please click the Thumbs up icon below to thank me for responding.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

HP Officejet 4630 e-All-in-One Printer Black Ink not Working

My HP Officejet 4630 e-All-in-One does not print black ink but the color ink is working perfectly fine even though the ink status shows that there is black ink left. After I've changed a new black ink cartridge, it will start to work again but after one day it stop printing black ink again. I've only printed a page the previous day and the ink status shows that there's black ink left in it (close to full). I've tried the methods stated here (http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03882718&cc=sg&dlc=en&lc=en&product=5305051) but the black ink still doesn't work. So how can I solve this problem??

Hello @3oshua,
Welcome to the HP Support Forums! I see you are running into some print quality issues on your HP Officejet 4630, you are unable to print in black ink, even after replacing the cartridges.
I see you have exhausted the steps listed here: Printer Does Not Print Black Ink or Color Ink, or Prints Blank Pages, with no success.
Please note: There are three printhead cleaning stages. Complete all three stages if necessary. If the printhead is badly clogged, it might require another cleaning cycle. If so, wait 30 minutes after the last (third) cleaning stage to start the first stage of the cleaning process over again.
If you are still unable to print in black ink, I suspect the issue may be the printer and not the cartridge. I highly recommend you call our technical support at 800-474-6836, to see what options they have available for you. If you live outside the US/Canada Region, please click the link below to get the support number for your region.
http://www.hp.com/cgi-bin/hpsupport/index.pl
Thanks,
HevnLgh
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
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Hi, I have a HP f380 all in one printer. I have installed new black ink cartridge and get error.

Hi, I have a HP f380 all in one printer. I have installed new black ink cartridge and get error stating please insert black ink cartridge.
Please Help

Make sure it is a genuine HP cartridge. Take it out and clean the contact on the cartridge and in the printer. Try again.
Say thanks by clicking the Kudos Thumbs Up to the right in the post.
If my post resolved your problem, please mark it as an Accepted Solution ...
I worked for HP but now I'm retired!

Photosmart premium 3-all-in-one printer won't print black ink

My hp photosmart 3-all-in-one C310 series does not print black ink on the page. The cartridge is new, and all of the ink cartridges are full. The printer is 3 years old, just one month out of warranty. I have downloaded all the latest updates, I'm pretty sure, and have gone to the troubleshooting page on the hp web site. I have followed all the directions, twice, and still no black print. Please help, I do not want to buy a new printer!
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Under Tools, I only see "Clean cartridges" not "Clean printhead."
When I selected "Clean cartridges" twice, the black ink printed! Hooray! Once I post this, I hope get back to the page to say the problem is "Solved"!
Oh, while I have you on-the-line, while the cartridges were being cleaned, I got a message saying that I had to download the newest hp drivers, since the ones I have are not compatible with this version of Windows. However, I did download the latest drivers for 8.1 from your web site when I had a horrible paper jam. After I downloaded the newer drivers, that problem was fixed. But, since I am getting this message re incompatibility, do I have to download again? It was only a couple of weeks ago (three at the most) that I downloaded the drivers.
Thank you again!

All in one printer won't print black ink - colour only

My all in one printer won't print in black right now - colour only - even though the black ink is new. It will print a couple of black ink pages and then reverts to colour. If I give it a rest it will print a couple more black pages and then again, in colour - I think something needs cleaning but I don't know what - any help is much appreciated! Val

Please read this post then provide some details. What printer model? What operating system? Is the black cartridge an original HP or a third party or refill/renamufactured cartridge? (The symptom is typical of a poorly refilled cartrdige....)
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
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7510 e-ALL-IN-ONE not printing black ink.

I have a Photosmart 7510 e-ALL-IN-ONE printer that has worked beautifully until the last time I replaced the black ink. The printer screen says the ink cartridge is full, yet nothing will print. I checked the vent on the cartridge, it seems to be fine. I performed the clean cartridge procedure, but still nothing. This has been a great printer; what do I do?

I would suggest the troubleshooting steps in the document here to address black not printing on your Photosmart 7510. If the first four solutions listed to not resolve the issue the post here may help.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

Photosmart C7280 All-In-One won't recognize new black ink cartridge

Black ink was very close to running out, purchased a new one and replaced it. Now whenever I try and print something I get a popup that says: "Install new black ink cartridge if available. To continue with other colors, press Continue. Black color will be simulated. Text and photo quality will differ from those printed when using all cartridges. If empty ink cartridge is not replaced soon, all printing will stop. To cancel, press the Cancel button on printer."
I've tried turning it off and back on, taking all the cartridges out and putting them back in, etc. I printed a test page and black prints just fine, but whenever I try to print from Ctrl+P I get that error. How do I solve this problem?

Thank you for your updated information.
Since you are able to print from you computer and the printer isn't indicating this message, then I would recommend uninstalling the software. I will provide a HP document here to help you. (If this printer is connected by a USB cable, then please remove it from the computer.)
Next, please clean your Temp folder on your computer. I will provide a document on performing this step here.
Now, install the full feature software from the HP website here. Make sure you choose your correct operating system; Either 32 bit or 64 bit. I will also provide a HP document on Installing the Printer software; Either USB or Wireless Connection.
This should remove this error message you are receiving. Please let me know if you are still receiving the same message.
Looking forward to hearing from you.
I worked on behalf of HP.

Can't print with just one black ink cartridge on HP Photosmart C309a

I have a relatively new HP Photosmart all-in-one print-scan-copy-fax, C309a. There are 5 ink cartridges, 4 small ones in black, yellow, magenta and cyan, then another XL black cartridge. Today the small black cartridge ran out. I ordered all 4 of the small cartridges. Apparently the small black one is called "photo black", the XL is something different. All are HP 654 ink. Anyway, here's what I don't get: There is still plenty of ink in the XL black. So why can't I print? I even set it to print in only gray-scale, using only black ink ; also set it to always print text in black. But when I print a page comes out barely visible, or blank. Print Test & Diagnostic Test comes out the same way.
In another post I read that some printers can't function of one of the inks is dry, even if you don't need that ink for what you are printing. Is that the case here? I tried the online chat for technical support & could not get anyone. Also e-mailed tech support & got a less than helpful answer in very difficult to understand broken English. Just need to know if there is a way around this, or do I just have to wait for my color cartridges to be delivered? Thanks!

I would like to know the answer to this also... I have a brand new black ink cartridge but my photo black is empty yet when I print it still tries to use the photoblack?

HP6515 not printing black ink

Having the same issue as many others here with no black ink printing. Have tried all the steps listed on the page suggested by support but still no black ink. No longer under warranty. I am in Iowa/USA. Any help appreciated!

Hi .
Welcome to the HP Forums, and thanks for posting! I'd like to help you with the black ink issue you are experiencing with your HP Photosmart 6510 e-All-in-One printer. Based on your post, it sounds like you have done as much troubleshooting as you've been able to find to try to resolve this issue. I would recommend checking the steps in the following document to see if there is anything you may have missed:Fixing Print Quality Problems for the HP Photosmart 6510 e-All-in-One Printer Series The most common cause of an issue like this, is black ink clogged in the printhead, so sometimes if you run the printhead cleaning multiple times, you can fix this. (I wouldn't recommend running it so many times that you use all of your ink though). If the issue persists, please contact our HP phone support for further assistance.Step 1. Open link: www.hp.com/contacthp/
Step 2. Enter Product number or select to auto detect
Step 3. Scroll down to "Still need help? Complete the form to select your
contact options"
Step 4. Scroll down and click on: HP contact options - click on Get phone
number Hope this helps!

Black ink non-functi​oning - HP6515

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Black ink non-functioning - HP6515