Black ink rubs off photo paper

I have a HP Photosmart C4480 All-in-One. When I print anything on photo paper using the black ink it rubs off the paper. It is a genuine HP 74 cartridge. It makes no difference how long I have left the printed paper to dry. I have seen other posts about this problem but with different printers to mine. Is this an ink problem.? Has anyone encountered this also.

The pigmented black ink in the 74 cartridge is not compatible with photo paper.  If you select the proper paper type in the driver settings the black cartridge will not be used, it will automatically use the 75 color cartridge to print the black areas.  For better prints with certain photo's (such as B&W or prints with detailed very dark areas replacing the 74 with a 99 Photo or 100 Photo gray cartridge could give better results.  See the information here for more details of the various options.
Bob Headrick,  HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

Similar Messages

  • Black ink coming off of pictures

    Hello..
     I have a new 8500 premium inkjet all in one printer. I have found that when we print pictures using HP Advanced Photo Paper the black ink rubs off extremely easily ruining the pictures.. We are using the HP ink that was initially included with the new machine.. Is this a known issue? How can this be corrected?
     Thanks all for your help..
     Ron

    I just purchased my 8500 and am having the same problem with this and verticle lines in photo. Have you had any luck with a resolution?

  • Ink rubs off my prints

    Why does the ink rub off my prints? Using semi gloss paper on the Canon !PF8300.

    I let my prints dry over night before I even touch them. Most of the ink dries very slowly.
    Plus ink jet ink is not waterproof.
    EOS 1Ds Mk III, EOS 1D Mk IV EF 50mm f1.2 L, EF 24-70mm f2.8 L,
    EF 70-200mm f2.8 L IS II, Sigma 120-300mm f2.8 EX APO
    Photoshop CS6, ACR 8.7, Lightroom 5.7

  • Using Black ink instead of Photo Black ink

    I have an HP Photosmart Premium 309a and would like to know what settings I need to change so that when printing a text document it uses the black ink instead of the photo black ink.
    OR
    What settings do I need to change so that my 309a uses black ink instead of photo black in not matter what I'm printing?
    This question was solved.
    View Solution.

    See solution here:
    http://h30434.www3.hp.com/t5/Other-printing-questi​ons/Using-photo-black-instead-of-regular-black-for​...

  • Black ink rubs of photopaper

    I have an Officejet Pro 8600 Plus printer. When I print black on to shiny photopaper it rubs off. I have tried HP premium Plus and HP advanced.
    Look forward to your comments.
    Regards Ivan Sanders

    Hi Ivan,
    Have two things for you to check:
    A) Redo the alignment:
    From the home screen on the product control panel, touch the Right Arrow ( ) to display additional options.
    Touch Setup ( ). The Setup Menu displays.
    Touch Tools . The Tools Menu displays.
    Touch Align Printhead . The product prints an alignment page.
    B)  Make sure you're loading the photo paper glossy side down
    *** If my reply was helpful, please click on the "Kudos Thumbs-Up" on the right, as a way to say "Thanks!".
    If this reply also fixed your issue - please click the "Accept as Solution" button, so that others can find the same answer. ***

  • 564 black ink - printer using photo ink for general printing!

    I ran out of regular black ink for my Photosmart C6380 a couple of weeks ago.  Had a full cartridge of photo black, but none was used - pages were very faint gray.  After replacing the empty cartridge with a 564XL, I see that my photo black is now half empty while the regular black ink is full and has not been touched at all!!  Where's the confusion?  How do I make the printer draw from the standard ink cartridge instead of the photo?  It won't work without every cartridge in place.

    Hi Selig,
    Thanks for posting you issue on forum,
    From what i understand you would like to Print use black ink only instead of photo black.
    You have an option under the printer driver which says Black ink only, by selecting that you will not be able to print color. On most cases this should help you use the black cartridge over the photo black.
    If you have to print color you might need to change this option,
    I dont have the printer over here but the steps are from best of my knowledge.
    Go to Control Panel>> Devices and Printers>> Highlight Printer>>Right click on Printer and click Printing Preferences.
    Click on Advance>>click on the drop down for Print in Greyscale and select Black Ink only
    with newer driver we have this option under Printing Preferences>>Paper/Quality tab and under Quality settings.
    Although I am an HP employee, I am speaking for myself and not for HP.
    Say thanks by clicking the "Kudos! Star" which is on the left
    Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue

  • Black Ink Printing from Photo Cartridge Only

    I've had the Photosmart Premium for about 6 months now and while it does a great job it prints black from the photo cartridge only.  I've replaced it several times already and have not printed that many photos.  Most of my printing is text only.  I have looked at the settings, changed the settings, etc. multiple times and still can't get it fixed. Please help!!

    If you are printing on plain paper make sure plain paper is selected in the paper/quality settings.  The pigmented black ink sill not be used for printing when photo paper is selected.
    Bob Headrick,  HP Expert
    I am not an employee of HP, I am a volunteer posting here on my own time.
    If your problem is solved please click the "Accept as Solution" button ------------V
    If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

  • Massive ink pooling on photo paper HP B9180

    This started yesterday, suddenly after I had not printed for a few days.  It prints documents fine.  But photos, on difft papers are little pools of very green tinged ink, so that if you tilt the paper it runs.  If you hold it level it will sit there and dry . . . in a few days.  
    I've turned off the printer, the computer, etc.  
    I found one post in 2008 on another forum reporting teh same problem but no answers.
    Help if you can!

    ohmada wrote:
    What is going on with my hp photosmart 7550 when I print, the ink is beading up on the photo paper and not drying properly. When I print on regular paper, there is no issue.
    You are probably using photo paper that is not compatible with your printer.  Also check the paper type settings in the print driver.
    Regards,
    Bob Headrick, Microsoft MVP Printing/Imaging
    Bob Headrick,  HP Expert
    I am not an employee of HP, I am a volunteer posting here on my own time.
    If your problem is solved please click the "Accept as Solution" button ------------V
    If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

  • C5180 Black ink problem in photos

    Hi everyone, I have a photosmart c5180 which doesn't print the black properly when photo paper is fed into the printer, if I set the paper type to plain paper instead of auto or photo paper the black works fine, Is this a firmware problem or some colour setting i have missed.  It also does this when i print from windows, linux and direct from the memory card.
    Message Edited by Evilmonkey on 10-22-2009 05:19 PM

    Sorry no answer to your question but I have the same printer - how do you print on photopaper as opposed to a4 in the first place?
    Thanks

  • After replacing black ink cartridge on photo smart 6500 won't print black

    Photosmart 6500 all in one printer won't print after replacing the black cartridge. Everything worked fine prior. 

    elsob wrote:
    It's photosmart 6510 & I 'm from the US.
    Please click the Thumbs up icon below to thank me for responding.
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
    Sunshyn2005 - I work on behalf of HP

  • Hp deskjet ink advantage 2545,Colou​r goes on rubbing the photo

    I have purchased HP DESKJET INK ADVANTAGE 2545 recently,I am really happy with the performance..but faced an issue with it,the colour goes from a glossy photo paper after printing..i am really confused now...what is the correct solution for it ! Do reply

    So the ink rubs off the paper? Is it HP paper or another brand?
    Thanks
    Although I am an HP employee, I am speaking for myself and not for HP.
    Twitter: @Ciara_B_HP

  • Bad black ink cartridge #74

    new #74 black ink cartage prints on paper fine but when I printed photos the black ink smears. The colors are fine. Other cartridges have printed fine is this a bad batch. Do thy have any lot # or mfg date on the packages? Seems if I return it to the store for an other one the store would have the same batch and hence the same problem.

    lawnmowerman wrote:
    new #74 black ink cartage prints on paper fine but when I printed photos the black ink smears. The colors are fine. Other cartridges have printed fine is this a bad batch. Do thy have any lot # or mfg date on the packages? Seems if I return it to the store for an other one the store would have the same batch and hence the same problem.
    Are you printing on photo paper?  If so the black cartrdige will not be used if you have selected the proper paper type.  The black cartrdige suses pigmented ink which is not compatible with photo papers.  If you select photo paper in the printer settings it will properly use the color cartrdige to print black.
    Regards,
    Bob Headrick, Microsoft MVP Printing/Imaging
    Bob Headrick,  HP Expert
    I am not an employee of HP, I am a volunteer posting here on my own time.
    If your problem is solved please click the "Accept as Solution" button ------------V
    If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

  • Ink comes off.

    Have a Pixima 6320 printer, Canon ink, premium glossy photo paper (Epson) . Have noticed that the ink can be scratched off easily with a finger nail or any other object. Does it need to have some protective something applied to it? Definately not something you would want to give to someone!
    Solved!
    Go to Solution.

    Hi JimMcDonald,
    As silly as it may sound, be sure that you are printing on the correct side of the paper.  I've loaded the paper incorrectly myself a few times!
    When loading the photo paper in your PIXMA MG6320, place the printing surface face down in the tray.  As the paper feeds, it will make a 180 degree turn.  
    Of course, we always recommend using genuine Canon photo paper with your printer for optimal image quality.  Our paper works in conjunction with the Canon inks installed in your printer to produce vibrant long lasting prints.
    If this didn't work, or if you have any other questions, please feel free to Contact Us!
    Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

  • Photosmart 7520 black ink not working

    My brand new 7520 appears to have given up work already. Black ink is out of order.During printing it started to generate unprinted stripes and after two pages no more black ink was put on paper.Although the almost new cartridge should still do it, I have replaced it by a new HP original brand cartridge.The problem however persists and no black ink still put on paper.I cannot see any physical defect. What shall I do?Swift feedback is appreciated. 

    This looks like a common issue with the printers sharing this printhead. It's the printhead failure, and it manifests inself in the printer stopping printing in black. I have a one year old printer, days away from the expiration of its warranty. All of a sudden, it stopped printing black. There's lots of discussions on the internet about letting the printhead soak in warm water and similar home remedies. None of this helped me. Now HP will be replacing my printhead, this time for free. But more generally, it's too bad they can't design a printer which would last more than a year. My previous printer C7250 developed a similar problem, the infamous "ink system failure", but unlike 7520 it doesn't have a removable printhead. So this basically just bricked my printer, had to throw it away. The cost of fixing it was more than buying a new printer.   

  • Photo Paper Black Ink Smearing When Dry

    I have a continuous problem with the ink easily smearing when I print with this paper, and check B&W in the print box. I am using a HP 8500 printer with HP 940XL inks. No matter how many days they dry, they smear and the ink lifts off. But, if I print the same with color settings (a b&w photo), the inks don't smear when dry. But the color cast to the old b&w photos is unattractive, not to mention a waste of color ink.
    Why is this and how can it be avoided?

    I have had the same problem with an HP Pro 8000.I selected Hp Premium Presentation Paper, Matte because I could not get the printer to print with black ink only with any photo paper!!!!!!!!!!!!!! I was printing on HP Advanced Photo Paper Glossy and getting acceptable results UNTLL I ran out of black ink.  After I installed a new 940XL Black cartridge ink could easily be rubbed off the prints when they were dry.  I was still printing on paper from the same box.   I have also discovered that when printing on HP Premium Photo Paper Glossy the ink will not rub off when it is dry!!!!  The premium Photo Paper is several years old.  I seleccted HP Premium Presentation Paper, Matte when printing on the old photo paper again to be able to print with black ink only.  The tint that results from printing without using black is almost impossible to correct back to a true black & White. Why did one cartridge work and the next one smear??????????????

Maybe you are looking for

  • Save as PDF in MS Excel

    I am using Excel 2004 for Mac and have a workbook with 3 worksheets. When I try to create 1 pdf from the print dialog, it only outputs the last 2 sheets as 1 pdf, no matter which sheet is in focus. Does anyone know why or how to fix this? Thanks

  • To Display a date field in TSTCT table

    Dear Experts, Recently we got a request to have a date field in TSTCT table. So, that when ever the new transaction is created the date will automatically display  in TSTCT table. Now there is only three fields in the table. There is no further setti

  • Remove Local Formatting AS or JS

    I'm working on a script (AS, but I can link to a JS script from it if necessary) that replaces italic, bold, bold italic, small caps, etc., with character styles. Once that's done, I'd like to go through an entire ID file and remove any other local f

  • After install OAS10gr2, which ORACLE_HOME should I put in .profile?

    After install OAS10gr2, which ORACLE_HOME should I put in .profile to export? Infrastructure or Mid-tier ? Thanks

  • Mac OS 10.7.5 Mailaccounts offline after switching imac on. Second start helps sometimes. Explanations?

    Hello friends, after loading all imaginable updates for OS 10.7.5 my (two) mailaccounts are offline, showing the triangle with exclamation mark. Sometimes it helps to click at one of the triangles and acknowledege to go online. In most cases I have t