Black Ipod With Video is not recognized

I searched the forums alot before posting.
I was wondering whats up with my Ipod cuz my computer gives me the device failed to connect sound but no error message. The Ipod lights up when pluged into my comp but is not connected. It works on other computers though...Whats the deal?

First of all, let's try working through these basic troubleshooting steps:
The Five R's
Then, if you've tried those things and they don't seem to cure anything for you, have you tried looking through the steps here?
iPod diesn't appear in My Computer or in iTunes
-Kylene

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IPod with click wheel not recognized by computer and doesn't show up in itunes. Have went through all the suggested tips and its not the cable.

ipod with click wheel not recognized on two separate laptops. Checked the cable and newer ipod shuffle works fine. Ipod will play already loaded music and play from a dock. Have went through the 5Rs and still not working. Any help appreciated.

Checked the cable and newer ipod shuffle works fine.
You're not trying to connect the iPod with click wheel using the short USB cable for the iPod shuffle, are you? If so, that won't work. The shuffle uses its headphone jack for the data connection. All other iPods use the dock connector, using a standard docking cable.

My ipod video is not recognized by the computer what should i do/

my ipod video is not recognized by the computer what should i do?

What have you tried so far in terms of troubleshooting this issue? Are you plugging the iPod into a high powered USB 2.0 port on the back of your PC? Have you tried a different USB cable?
What happens if you try to reset the device with it still connected to the PC?
How to reset iPod
Has this iPod ever worked on this PC or is this the first time you have time you have tried connecting it?
Have you carefully worked through each and every single suggestion in this Apple support document?
iPod not recognized in 'My Computer' and in iTunes for Windows
B-rock

Ipod Touch 3rd Gen - not recognized by computer or itunes. Shows cable pointing to itunes logo. Can't reset it. Doesn't work at all. Have tried all the supposed fixes on the apple site with no luck. It suggested asking other users !

I have a 3rd Generation ipod touch that is not recognized by itunes or my computer. My itunes works with other apple devices I own. I cannot reset the ipod touch and can never get to the screen where it is supposed to show a red battery to turn it off. I can't reset it. Have tried to use the suggestions on the apple site to no avail. Any suggestions ?

From my experience, the only way you're gonna get a PC afflicted with this disease to work with a 5th gen nano is to roll back to an earlier version of iTunes. Those affected have been exhausted by this ongoing issue. To update or not to update? And I always say never update unless you have to, and turn off all that auto update mess!
I have two core2duo lappies running 32b vista. My workflow dictates 32b fyi. One is acer aspire running itunes v 11.1 (.0.126), 5th gen nano was originally formatted and works just fine on this machine to this day. My other is the bigger badder lenovo thinkpad and the 5th gen will NOT mount using any version of itunes past 11.0 (.1.12) Windows mounts it just fine. itunes is not having it. no shirt no shoes no service.
I have both a 4th and 5th gen nano. The 4th gen works great on both machines, I even successfully tested it with the latest version (11.1.5) before subsequent deletion on the thinkpad! Weird huh? I think my next experiment might be to restore my 5th gen w/ a Mac and theeeeen plug it into PC itunez.
I'm at a loss on the thinkpad. Scanned for intruders. Cut the Lenovo bloat. Executed system and reg maintenance. Took down msconfig to a safe mode + itunes level to attempt to resolve possible sw conflicts but to no avail. NO NO NO. Every single dang port, every time on the thinkpad. Has me feeling like others might get the same treatment by the next itunes update. :|
So in summary for me:
5th gen nano and thinkpad are a NoGo on 11.1^ last working version for me = 11.0.1
5th gen nano is working on an acer aspire 11.1.0 but no way in the world am I updating
4th gen nano is kicking 5th gen nano's @zz so what would make me want to buy a new ipod?

My iPod Nano 7th is not recognized by my ASUS 11.6 mini PC with Windows 8 and IE 10. Any suggestions? Thanks. Lily

My iPod Nano 7th is not recognized by Windows 8 in my ASUS 11.6 mini PC with IE 10. Any suggestions? Thanks. Brownalex

Hey Brownalex,
I'd follow the steps in this article if your iPod nano doesn't appear in iTunes and also doesn't appear as a disk drive in My Computer:
iPod not recognized in 'My Computer' and in iTunes for Windows
http://support.apple.com/kb/TS1369
Hope that helps,
David

ITunes keeps saying that my 60GB iPod with Video is corrupted when it's not

I have an 60GB iPod with Video that iTunes keeps saying is corrupted when I connect it to my MacBook Pro. Although it seems to only happen after using it for more than a short amount of time before syncing it. I just watched a 5 minute video after I ejected my iPod and when I synced it after that, iTunes did not say it was corrupted. Although when I used it for over 3 hours earlier today and synced it, iTunes said it was corrupted. When iTunes says it is corrupted, I eject the iPod and resync it, and it's always fine the second time. This issue has been ongoing for a month or two now and it's starting to get annoying. I bought the iPod last June.

it can be some corrupted files or bad sectors on the HD of your iPod, see doing the following helps
For Mac computer
1. Open the disk utility, hope your iPod appears there (left hand side), highlight it
2. Go to Tab “Partition”, click either “Delete” or “Partition”, if fails, skip this step and go to 3
3. Go to Tab “Erase” , choose Volume Format as “MAC OS Extended (Journaled), and click Erase, again if fails, skip it and go to 4
4. Same as step 3, but open the “Security Options....” and choose “Zero Out Data” before click Erase. It will take 1 to 2 hours to complete.
5. Eject your iPod and do a Reset
6. Open the iTunes 7 and click “Restore”

Why iPod (with video 60G) is unrecognized?

My iPod with video 60G is not recognized or charged by my laptop computer.... I have tried "reset my iPod" and changed it to "disk mode" but it still does not work. Could someone please help me? Thank you.
Windows XP

Try posting this in Connecting the Fifth Generation iPod to Windows
4th Gen B/W iPod 20gb, iTunes 6.0.5.20 Windows XP

IPod Touch and 5G not recognized by WinXP Computers

I am not very good at troubleshooting iPods and I thought this would be the best place to find some help. Thank you in advance for any suggestions.
The problem: I have an iPod Touch and iPod 5G that are not recognized by a Windows Computer. I have tried several troubleshooting steps and I will just outline everything step by step. Neither of the iPods show up in device manager, and when I try the "Run Diagnostics" in iTunes it shows that no iPod is attached. I've made sure the iPod service is running and tried stopping and restarting that also- but the iPod never shows up under Device Manager.
1. I have tried the 5R's several times. Each iPod has been reset 3 times and iTunes uninstalled and re-installed 3 times.
2. I have tried a total of 3 Windows Computers all with the same problem.
3. I did a factory restore on one of the computers just to troubleshoot an OS problem. The restore had no effect. It was a "destructive" restore meaning the disk was formatted- not just a repair.
4. When each of the iPods are connected, the screen lights up and the charging indicator appears.
6. I installed an add-on USB card in the computer I restored- but this made no difference.
7. I have tried restarting the computer with the iPod attached.
8. I am using the same USB cable for each iPod.
That is about all the detail I can think of. Typing this out makes me thing I need a new USB cable- but they are charging ok.
This problem has been going on for about 6-7 months but I finally have some time to try and get it fixed. It would be nice to have some new music on them.
Thanks for any help!
Message was edited by: Elektrobot
Message was edited by: Elektrobot

There are two separate drivers that need to be loaded on your PC. The 5G uses the older driver, and troubleshooting for it can be found in this article: http://support.apple.com/kb/TS1538
The iPod touch/iPhone uses something called Apple Mobile Device Services to communicate with iTunes. This one is a bit different in that the touch/iPhone will not show up on the desktop as a device. For troubleshooting tips, see this article: http://support.apple.com/kb/TS1567
Good luck and write back if your problems continue.

My ipod 3rd generation is not recognized by windows/itunes,please help

My ipod 3rd generation is not recognized by windows/itunes,please help. Have tried restoring a number of times but did not work, any suggestions?thanks

Start with this Apple support document.
http://support.apple.com/kb/TS1369
B-rock

IPod Shuffle 2nd Gen not recognized. I feel like I've tried everything. Help.

iPod Shuffle 2G is not recognized by my 2013 MacBook Air. It is not viewable anywhere. I am getting the blinking orange light.
iTunes is up to date & has been reinstalled.
I have restored the iPod according to the instructions I have seen in similar threads.
Tried plugging into a USB hub with its own power source.
Shuffle will charge in USB wall plug & play music.
I am using the original USB dock that it came with it.
Thanks for any suggestions.

If you do
Apple Menu -> About This Mac -> More Info -> System Report
to run System Information (or System Profiler), does the "iPod" appear as a connected device under
Hardware -> USB
Try doing the above with the shuffle connected directly AND using the power USB hub you mentioned.
Have you tried connecting something else to that USB port, to confirm it is working properly? Preferably, it should be something similar, like a USB flash drive or port-powered external drive (data storage devices that get power from the USB port).
Two other related tests... Create a new user account in System Preferences Users & Groups pane. The new user account can be Standard or Admin. Log out and log in to the new user account (do not use Fast User Switching). In the new user account, run iTunes and connect the shuffle.
And the other test. Start up in Safe Mode
http://support.apple.com/kb/ht1564
Connect the shuffle while started up in safe mode, to see if it appears anywhere. These two test are to see if you have a process running when you start up normally, that interferes with the iPod being recognized.

IPod (with video) freezes Windows XP - POSSIBLE SOLUTION

Hi everyone,
I bought a 5g 30gig iPod with video a few days ago, and immediately ran into the "iPod freezes Windows when connected via USB 2.0" problem. I read through every possible post on this website, on iLounge, on Microsoft's forums, etc. There seems to be quite a substantial number of people running into this problem, because I've been seeing posts about this all over the place.
My specific problem was that whenever I plugged in my iPod, the iPod would display "do not disconnect" and iTunes would begin to recognize it - sometimes it would reach the point where it would begin to update - and then the computer would completely freeze. The iPod would "disconnect" and be completely usable, but the computer would not respond to anything what-so-ever. I had to perform a hard restart to get the computer usable again. No error messages, no "ctrl-alt-del" saves, nothing. It would also lock in the same exact way if I just plugged the iPod in without starting iTunes (iTunes wouldn't automatically start, computer would just lock up after a few moments).
Anyway, my problem was solved through a procedure I saw in a post somewhere (I'm pretty sure it was on these forums, actually). Basically, it seems as though there is some sort of conflict between iTunes, Quicktime, and Symantec's anti-virus.
The process is pretty simple - completely turn off whatever version of Symantec you're using (Norton AntiVirus, Firewall, whatever... I'm running Symantec Corporate AntiVirus 10). Then, uninstall Quicktime and iTunes (it might not be absolutely necessary to completely uninstall iTunes - I uninstalled Quicktime and then "repaired" the iTunes installation).
This seemed to resolve the situation entirely - I've updated my iPod three times now, and charged it, with no problems. Hopefully this continue to work... !
Incidentally, I think it's disgusting that this seems to be such a prevalent problem, yet Apple so far refuses to acknowlege its existence, much less provide a solution. As a long-time Windows/Microsoft user (notice I didn't say 'fan'), I expected much more from Apple.
Anyway, good luck!
- Damion
IBM Thinkpad x30 Windows XP Pro Pentium IIIm 1.3ghz, 768mb RAM

Hi!
I have the same problem, though using iPod Touch.
My PC crashes just after charging sound on th iPod sounds.
I can be loggen on or not.
I have tried the 5R's two times
I have removed SP3, didn't help.
I have updated to iTunes 8.0.1: Didn't help.
But I have an portable PC (job PC) where it is working fine, both PC's using XP Pro, english version.
So, just now, I am very dissapointed bu the Apple products (and it took me 20 years of Software Engineering before i bought something from Apple ..... )
So the stress test will be: Will Apple do anything with this ?

CompUSA USB 2.o Card, iTunes 7.02, iPod with Video Problem

I just purchased a new 80 gig iPod with video and had to upgrade my MDD Duak 1 Ghz for USB 2.0, as transfer in USB 1 takes far too long. I purchased a card from CompUSA (SKU 304244) which adds two external ports only. When I attempt to transfer files into the iPod it seems to function at the faster speed, but will then freeze on a file, not allowing me to eject the iPod or sometimes to even force quit iTunes. I have tried this several times and there is no consistency regarding how many files have transferred or their size as to when the freeze will occur.
I originally tried this without adding a driver (using OS X 10.4.8), then I added the one from the included disc - same results. I then re-installed the 10.4.8 updater thinking this might have a more recent driver, but things are still the same.
I don't have any other USB 2 devices to use to test the card.
Any suggestions would be appreciated.

Not all of the USB2 PCI cards out there are completely compatible with Mac as they claim to be.
I tried a two-port IOGear card that had that same problem.
Replace it with a 5 port (1 internal and 4 external) Belkin and it works just fine.
Someone has had a list somewhere of the ones that work best. I know that Belkin is one of the good brands to buy for loading a video iPod on a PowerMac. There are others, though.
You might find more on it in the video iPod board.

CompUSA USB 2.0 Card, iTunes, iPod with Video Problem

I just purchased a new 80 gig iPod with video and had to upgrade my MDD Duak 1 Ghz for USB 2.0, as transfer in USB 1 takes far too long. I purchased a card from CompUSA (SKU 304244) which adds two external ports only. When I attempt to transfer files into the iPod it seems to function at the faster speed, but will then freeze on a file, not allowing me to eject the iPod or sometimes to even force quit iTunes. I have tried this several times and there is no consistency regarding how many files have transferred or their size as to when the freeze will occur.
I originally tried this without adding a driver (using OS X 10.4.8), then I added the one from the included disc - same results. I then re-installed the 10.4.8 updater thinking this might have a more recent driver, but things are still the same.
I don't have any other USB 2 devices to use to test the card.
Any suggestions would be appreciated.
MDD G4 Dual 1 ghz. 1.75 GB Ram Mac OS X (10.4.8)
MDD G4 Dual 1 Ghz. 1.75 GB Ram Mac OS X (10.4.7)

Apologies for accidentally posting this under the wrong topic.

Which cable should I have for my ipod with video

Hi I have ipod with video and bought the ipod fw power adapter gen, so I could charge my ipod away from my computer. I bought the wrong cable and sent it back and have received the wrong cable again. Can anyone help me and tell me which cable I should have, the cables I previously bought from apple are thin firewire cable 6-6 pin o.5m gen, and then ipod dock connector to usb 2.0.

Hi the firewire cable you mention is the one that i bought originally and it does not work with ipod video, the conection to my ipod with this cable is fine but the conection to the other end of the cable does not fit the charger, I checked the link that you both mention and it actually says that it is not compatable. The charger I bought says it works with ipod video thats why I am so confused to know what cable to buy and have made to mistakes already. If you can help me Id be delighted because its driving me nuts.

... iPod with video makes noises...

OK... so just recently my iPod with video (30 gig) started to make odd sounds... They sound like mechanical type sounds...
It did this when I first turned it on and started a song... (also when I restarted it)
I haven't dropped my iPod recently or do anything that might have messed up anything inside... D:
Oh... By the way... I got my iPod abott a year ago... During Christmas last year...
I honestly have no idea if its still under any kind of warranty, so I'm not sure what to do about this...
I need advice or something...
My iPod is my baby and I don't know what to do...
PC! Windows XP Pro

Umm....I hear that from my iPod all the time, but if I were to listen carefully. It's not loud or noticeable when you're doing things, but if you were real quiet, like at night when I use to to fall asleep to, I can hear the humming and such, much like a TV would when it's on. I really can't tell or don't know if what you're hearing is abnormal or just regular hard drive/screen noises. All hard drives will make some kind of noise (it's the read/write heads moving rapidly over the platters that makes the crackle sounds or whatever).

Black Ipod With Video is not recognized

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