Black Laptop screen - inverter issue

I have the same problem, black screen but if you plug into an external monitor the computer works fine. I hear on other social media hp know about this problem and it's the inverter. I am returning mine today !

So I managed to drop my laptop screen and the lcd broke.
I called Dell for a replacement and after they told me the model number and then the $450 price tag I decided to just order the replacement screen for $50 on amazon.
The screen came in today and I went to install it but am having issues and am not sure what the problem could be.
I'm assuming the screen they sent is good and in working order so the only problem I could think of is an issue with the cable/ribbon but would like the community's feedback.
This topic first appeared in the Spiceworks Community

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Random laptop screen Black out / Turn off .

Hi,
first of all my laptop is : HP Pavilion dv6-6160se Entertainment Notebook
to the problem now
A few days ago my laptops screen started out of a sudden shutting down/turning black( no lights at all ). This was happening while using the laptop at random. The screen had no lights, and if i use a flashlight on it there is nothing. like its turned off completelly.
Before this happens. Ths behavior varies. Sometimes it flickers from my desktop to a black screen then back on and some times not. Most of the times screen changed to a radom color (green mostly) then becomes black/shuts down.
NOTE: The laptop keeps runing, i can hear the videos playing so it probably isnt a gpu chip or gpu issue , music and games.
I searched the web for all kind of reasons that this could happen and tried some of the fixes .
Here are everything i tried and all or the details i could accumulate in past coupe of days:
1. If the screen flickers , blacks out and then turns back on i get a message that gpu drivers have stopped working and recovered ( on both amd and intel ).
2. If the screen blacks out, on rare ocasions if you close the laptop lid and let the laptop go to sleep , when waking up screen works again ( noticable due to screen moving)
3. I tried installing 4 different drivers all with clear install. ( didn't work)
4. I tried to to recover system with restore point. ( didn't work)
5. I tried to lower the screen brightness. ( didn't work)
6. tried this trick:
Turn off laptop
Remove battery
Hold the power buttong for 30-45 seconds
Plug-in the charger ( dont put the battery in )
Turn on laptop and see if it works.
Very Noticable details:
7. Since on of the rare fixes requires to move the lid i tried shaking the screen a bit or pushing it slightly to different directions. This actually does the trick and turns the screen back on ( i am right now typing this after using this "trick"
So, with this one as a hint there are a couple of stuff i have in mind but i am not sure and need help since i am not a technician.
a) There is a loose LCD cable and when i type a little vibration moves it and ends up in a black screen.
b) I read that if you use a flashlight and you cant see your desktop it means its a bad inverter.
c) Can the inverter have a lose cabe instead of the lcd ?
That's all the feedback i could give you that i can recall now.
Currecntly the screen looks ok ( maybe its the certain angle it has after i moved it so i would aprecciate a fast reply before it goes black again
EDIT: Tried to play a game for a few mins and i got the black screen again. Closed the lid so the laptop goes in sleep mode then opened it and it worked. Just for the records.
EDIT#2: Just tried to play a game again. got the blackscreen, shaked the screen a bit and it worked but for the 1st time i get the message " Application has been blocked from accessing graphics hardware" , Can it be that its the GPU after all or maybe drivers?
EDIT#3: Tried to play a game again and it seem to trigger the issue . ( i am currently running the laptop with only the intel drivers installed)
thanks in advance
Sincerely,
Ntas
P.S. Please feel free to ask me any question if you need more information, i am not a laptop expert but i know more than the average person
This question was solved.
View Solution.

Hi @Ntas
I have read through your post and it seems there are a couple of possibilities, and I noted that you have already tried several of the things I would normally suggest.
I will however post some of those links anyway for you to review, it is always possible there may be something in one of them that may have been missed or may inspire an idea of the cause. Since you mentioned that sometimes just moving the screen will cause the problem or make it disappear, that does seem like either a loose connection or maybe something like pressure on a part of the display causing the issue. Of course that last part may just mean the display is on its last legs, but hopefully not.
First I will give you a link to the service manual, to help you check the connections. Just be careful to read the sections on precautions, to protect yourself and to prevent any other damage.This manual is also useful in that it lists all the compatible parts, so if the display is defective you could use this guide to help order a compatible replacement if you choose to do so. HP Pavilion dv6 Notebook PC - Maintenance and Service Guide
Here are some other sources, that may be helpful to you.
Resolving Problems with Notebook Displays (Windows 7 and Windows 8)
Diagnosing a Liquid Crystal Display (LCD) for Damage
Also for your convenience here is the drivers page for your notebook.
HP Pavilion dv6-6160se Entertainment Notebook PC Drivers
I hope this all helps.
Malygris1
I work on behalf of HP
Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
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My laptop screen goes black when i plug in an Hdmi cord

Initially I had both my tv and computer off. I connected the dvi to the tv and the hdmi to the laptop and turned them both on. I had no issue using my laptop as i tried to sync the computer to the TV. However i must have accidentally hit something in the graphics options as my laptop screen went black. I unplugged the hdmi cord from my laptop and the screen came back up. But now for some reason everytime i plug in the hdmi cord to the laptop the screen goes black. When i take it out it the screen comes back up. Did i change something that is causing this to happen? Any help would be greatly appreciated. Thanks

I have pretty much the same exact problem and setup as DaveA1. I have a Toshiba Satellite Laptop C55T-A5123 which I just purchased a few months ago and when I connect my laptop to my SONY TV via the HDMI cable the screen on my laptop goes black and the TV says no signal. It was working just fine up until about a week ago when I was watching a movie through my VLC player and then the screen flickered a couple times then video went completely out and I've never been able to get it to come back even once.
Here's the specs on my laptop:
http://www.newegg.com/Product/Product.aspx?Item=N82E16834114907
So far I have tried on two different TVs, swapped HDMI cables which work on my other HDMI devices, system restore and attempted to update various different drivers. I am curious to find out if Dave was able to find a solution to his problem.

My Mac laptop screen is black but everything else is on

My Mac laptop screen is black but everything else is on.

Hey Cdronet14,
Thanks for the question. I understand you are experiencing issues with your iPhone 5. I see that you have already attempted a reset of the device. To isolate the issue further and determine if it is hardware related, the next step would be to backup and restore your device as new:
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http://support.apple.com/kb/HT4137
After erasing and setting up as a new device, your device is now in a factory configuration. Test to determine if erasing and setting up as a new device resolved the issue. Content on the device may have caused unexpected behavior.
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My apple laptop wont start up. I get the music of opening and then a brief flicker of light then a black dead screen

my mac laptop wont start up. It briefly plays the starup music, then a brief flicker of light followed by a black dead screen.
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I hope the link helps and Thank You for the reply.
I am an HP employee.
Please post rather than sending a Private Message. It's good for the community and I might not be able to get back quickly.- Thank you.
Please click the White Kudos star on the left to say thanks.
Please mark Accept As Solution if this resolves your issue.

Brand new Macbook Pro 15"inch laptop screen randomly going black

My laptop screen randomly going black during the use of computer, but the cursor is active and it moves with the track-pad. I bought this macbook pro 15"Inch laptop just 3 weeks ago. Did anyone come across this issue? Is there any alternative for this issue?

Hello Clinton
Thank you for your prompt response. I took an appointment with Genius Bar. Yes, this is a brand new laptop purchased it online through Apple website and received it on May 29th. I started noticing this issue from last week and it is happening at least 4 to 5 times in a day.
If this is really a hardware problem, is there any chance for laptop replacement or what will they do?
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I have a Thinkpad Edge 431. I've set it up in Control Panel to duplicate both the laptop and the external monitor when connected by HDMI. It works fine.
When I connect it to my TV, the laptop screen black. The TV displays "No Signal" until the HDMI connection is made. When the laptop screen goes black, so does the TV screen. No sound or picture.
This was working fine until recently, and I can't figure out if I somehow changed settings to make this happen. It's clear that to me that the HDMI port on the laptop works, as does the cable.
The TV port works (I've switched the connection on the cable box to each HDMI port on the TV, to make sure they work).
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[SOLVED] Connecting extra Monitor, laptop screen goes black.

Whenever i connect a additional monitor through HDMI (my only output), the laptop screen goes black. If i do FN + external_monitor switch, then the laptop screen turns on but the external monitor turns off.
If you move the mouse you can feel that the desktop has been extended as i wanted, it is just that one of the screens keeps going black. The gnome display settings show both screens as active, the menu is so minimalistic that there is not much to do.
system
[cristobal@orion ~]$ uname -a
Linux orion 3.11.4-1-razer #1 SMP PREEMPT Tue Oct 8 12:31:50 CLST 2013 x86_64 GNU/Linux
As a side note, the custom kernel is almost identical to the original archlinux one, just that USB 3.0 module is disabled.
some packages
[cristobal@orion ~]$ pacman -Q nvidia-dkms bumblebee bbswitch-dkms nvidia-utils gnome-desktop
nvidia-dkms 325.15-2
bumblebee 3.2.1-3
bbswitch-dkms 0.7-1
nvidia-utils 325.15-1
gnome-desktop 1:3.10.0-1
Any ideas?
Last edited by labotsirc (2013-10-15 18:33:18)

The problem is now fixed,
For some weird reason, this time the gnome settings did work. Must have been some sort of rare bug that now i cannot reproduce.
Last edited by labotsirc (2013-10-15 18:32:53)

Laptop screen went black

I was in the middle of working on a document when my laptop screen went white and then went black. The fan started getting really loud. The caps light would still work but I could not get the screen to come back on again. After shutting it down, now anytime I turn it on, the fan is really loud and the screen is black.
A. Is my hard drive completely gone?
B. Will I be able to get documents from my hard drive if I boot it up in Target mode or by using an external monitor?

Hi Artassassin,
It's difficult to determine the exact problem from the description you give, but most likely, your HD is fine.
I assume you've simply tried the 'brightness' buttons on the keyboard, to make sure the screen's just not turned off?
Assuming it's not that easy: It sounds like you're on the right track. Try using an external monitor first, and if that doesn't work, then try starting up in Target Disk Mode, to save your data. Do you have access to other macs? If so, while in Target Disk Mode, run Disk Utility and see if there are problems with the hd.

Laptop Screen Issue

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It's not a virus. If the Geek Squad where you live thinks that then I wouldn't recommend ever taking it back to them.

HT201335 when using apple tv with my ipad, the mirroring function does not work, screen goes black, what is the issue?

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Hello Nina Izurin,
While written for the iPhone, the troubleshooting below can help resolve issues with your iPad's camera, as well.
Camera isn't functioning or has undesired image quality
If the screen shows a closed lens or black image, force quit the Camera app.
If you do not see the Camera app on the Home screen, try searching for it in Spotlight. If the camera does not show up in the search, check to make sure that Restrictions are not turned on by tappingSettings > General > Restrictions.
Ensure the camera lens is clean and free from any obstructions. Use a microfiber polishing cloth to clean the lens.
Cases can interfere with the camera and the flash. Try gently cleaning the lens with a clean dry cloth or removing the case if you see image or color-quality issues with photos.
Try turning iPhone off and then back on.
Tap to focus the camera on the subject. The image may pulse or briefly go in and out of focus as it adjusts.
Try to remain steady while focusing:
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Contact Apple Support.
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http://support.apple.com/kb/TS2802
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T520 External Monitor/Laptop Screen issue

Hello,
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Is there any fix to keep the laptop screen off while it is docked?
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Hmmmm,
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IE had unknown error and after shut down laptop screen is blank

HP Pavillion dv6t Select Edition Customizable Notebook PC # A2Z58AV
Windows 7
IE popped up with a message that there was an error. No other explanation. After shutting down and rebooting, the laptop screen is black but has power.
No changes made to operating system before this occured.

Hi @devitojj
Welcome to the HP Forums!
I would like to take a moment and thank you for using the forum, it is a great place to find answers. For you to have the best experience in the HP forum, I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I understand that when you power off your notebook it automatically restarts in 4 seconds.
You have tried several steps to try and resolve this but there is no change.
As it repeated the behavior with the hard drive removed, you know it is not an issue with Windows.
You have tried updating the bios and returning it to bios defaults but no change.
Here is a link from answers.microsoft.com that helped other people with this issue.
Windows 7 computer restarts automatically after shutdown
This does suggest you edit your registry which does have the potential to cause issues, so be very careful. I would also suggest backing up your registry before you attempt it, just in case.
Back up the registry from Windows.microsoft.com
If that has not helped, I would try removing the Cmos or RTC battery for 30 seconds and then replacing it.
Please let me know if this helped.
Sparkles1
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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Black capture screen in Win 7 unless aero themes are turned on

I have discovered through trial and error that unless I disable Aero themes on my powerful Windows 7 laptop, my captures always seem to drop a frame or two despite the souped-up resources I have (super fast processor, 16GB RAM, capturing to second hard drive,etc). By the way, I am capturing through firewire from a Canon XL2 (DV) camera.
However, on other machines on which I have older versions of Premiere Pro installed, I can do this automatically by right clicking on my desktop Premiere Pro icon, choosing the compatibility tab, and putting a check in the "disable desktop composition" tab. This basically toggles Aero off as soon as Premiere Pro starts loading, and toggles it back on when I close it. But this has never worked with Premiere Pro CS6. I have always had to manually disable Aero even though I have supposedly disabled it through the said compatibility tab of Premiere Pro CS6.
That's never been a major problem until now. Now, if PP CS6 is open and aero themes are disabled, I get a black capture screen (I can hear the audio but the capture screen is completely black). But as soon as I toggle aero back on, the capture screen again displays video normally. So, basically, if I intend to capture with PP CS6, I am forced into leaving Aero themes on so that I can monitor my capture, but if I do so, I drop frames. Infuriating.
This seems to be a similar problem to the one I had a few months ago, "I get a black capture screen (preview), but video captures fine. What gives?"
I got no suggestions for that problem other than to "use another application to capture," (UNacceptable since I paid BEAUCOUP bucks for CS6 and I have a perfectly reasonable expectation that it should perform), and "roll back to the previous update" [again, unacceptable, as 1) I have no idea how to do that and 2) updates are issued to resolve other problems, right? So why should I be forced to roll back?]. Sorry, but these didn't help.
That particular problem was apparently "resolved" with a subsequent update, and there were no problems for a while (other than the fact that I could still not disable aero through PP CS6's compatiblity tab). But now, apparently, there has been a further update that has caused this latest problem that never existed before. Please help.

Regardless, Premiere Pro should not have an issue if I want to disable Aero themes. CS6 is the only version that apparently does have an issue with it (and, even then, only recently, which leads me to beleive that a recent update is to blame).
I know this because I also have the old, old Premiere Pro 2.0 installed on the same machine. If I disable Aero and then Open PP 2.0, the capture screen is just fine.
But if I disable Aero and first open PP CS6, close it, and then open PP 2.0 instead, the capture screen in PP 2.0 is now black as well, and I cannot get it back unless I reboot. Obviously, when I close PP CS6, some service or other, that I haven't been able to identify so far, is remaining open and affecting PP 2.0.
Again, all prior versions of PP have never had an issue with disabling Aero themes. Why does CS6, all of sudden, absolutely need it enabled in order to work properly (though it doesn't work properly, it drops frames)?

Black Laptop screen - inverter issue

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