BLACK LINES EACH SIDE OF SHEET WHEN I AM SCANING A DOCUMENT

My machine is  hp officejet Pro 8500 A scanner  all in one
thank you very much to help me out with those black lines

Hello,
Please let me take a moment to say "Welcome" to the HP Forums.
I hope you enjoy your experience!
I see that you are having an issue with lines or streaks on copies and scans.
First off, please make sure that you have the printer power cable connected directly to a wall outlet and not a power bar/strip. Here is a document that uses a LaserJet printer as an example but it is meant for HP products in general. Please click on the following link that explains the Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector.
Please click on the following link that troubleshoots Vertical Bands, Lines, or Streaks in Copies or Scans.
Please feel free to write back if you have any other questions or concerns.
Cheers,
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

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