Black Macbook runs very hot after installing MS Office 11.5.7 update
I don't know if the two events are causally related, but my black Santa Rosa Macbook is now running scorchingly hot (74 - 85 degrees C) after I installed the MS Office 11.5.7 update tonight. Won't cool down. When turned off for twenty minutes, then re-booted, it begins to run very hot again within a minute or two, despite SMC fan control being on.
Activity monitor says a kernel task at the root level is using 160.46 gigs of real memory and 1.24 gigs of virtual memory; something called "mds" also at root is eating 43 megs of real memory and 733 megs of virtual; a "database daemon" under my user name uses only 23 megs of real memory but over a gig of virtual, and "netupdateagent" which may or may not have something to do with Intego updates uses a whopping 2.9 gigs of virtual but only 6.9 of real memory.
I have tried to copy and paste the columns below. Any advice greatly appreciated.
156 Safari isoruku 0.2 15 161.02 MB 1.13 GB Intel
0 kernel_task root 0.5 56 160.19 MB 1.24 GB Intel
212 Word isoruku 0.0 3 58.73 MB 1.20 GB PowerPC
23 mds root 0.0 17 44.83 MB 746.88 MB Intel
57 WindowServer _windowserver 0.1 5 37.77 MB 936.57 MB Intel
125 Finder isoruku 0.0 9 28.62 MB 987.71 MB Intel
134 Database Daemon isoruku 0.0 3 23.47 MB 1,015.15 MB PowerPC
50 coreservicesd root 0.0 4 20.88 MB 609.85 MB Intel
221 Activity Monitor isoruku 2.3 5 20.00 MB 986.23 MB Intel
135 CNQL1210_ButtonManager.app isoruku 0.0 2 12.73 MB 914.96 MB PowerPC
153 smcFanControl isoruku 0.3 4 12.16 MB 924.14 MB Intel
121 Dock isoruku 0.0 3 10.86 MB 931.62 MB Intel
124 SystemUIServer isoruku 0.0 9 10.64 MB 937.45 MB Intel
117 Spotlight isoruku 0.0 6 10.59 MB 1,018.33 MB Intel
138 Microsoft AU Daemon isoruku 0.0 2 9.52 MB 924.15 MB PowerPC
136 GoBoingo isoruku 0.0 4 8.41 MB 920.21 MB Intel
79 mdworker isoruku 0.0 4 7.90 MB 661.12 MB Intel
112 NetUpdateAgent isoruku 0.0 2 6.93 MB 2.90 GB Intel (64 bit)
131 IntegoStatusItemHelper isoruku 0.0 1 5.29 MB 919.31 MB Intel
25 loginwindow isoruku 0.0 3 5.16 MB 883.65 MB Intel
In Activity Monitor...click the CPU tab...at the top of that page choose 'All Processes'...are there any processes using double or even triple digit percentages?
Also is Spotlight indexing?....click the magnifying glass in the upper right hand corner...
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My MacBook Pro is running very hot after lion install. Are there any hardware changes that will help? What can I do to get it back to normal?
I get the impression that most of the users on older hardware experiences similar temperature issues on Lion for a long time now. Awaiting for confirmation from the original poster.
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Spotlight indexing make computer run slowly after a fresh installation of OS X.
http://support.apple.com/kb/PH13895
Startup in Safe Mode
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Repair Disk
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Hi all
Just a bit worried about my new rMBP (2.6GHz, 16GB RAM). I put it to sleep by closing the lid at work, then putting it into a very well insulated padded sleeve, in my bag. I then went to the doctor and came back 2 hours later.
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I might have to resort to shutting the machine down fully before packing away now, which isn't very convenient, but seeing as there is no sleep LED indicator on the new rMBP, it's not possible to see whether the machine is properly shut down.
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Here's what happens with overheated machines like yours; monitoring can't hurt. Load a free program like iStat to keep track of the health of your fans. Any damage, if any, would be more long-term, resulting from weakened solder. It's impossible to know what might happen with this computer, since it's a first generation MBPr.
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Help please! Macbook running very slow after Yosemite!
Please help me figure this out. I am a Mac Newbie (inherited a MacBook)
Here are my EtreCheck results:
Problem description:
MB running super slow after yosemite!
EtreCheck version: 2.1.2 (105)
Report generated December 13, 2014 at 10:16:11 PM CST
Hardware Information: ℹ️
MacBook (13-inch, Late 2009) (Verified)
MacBook - model: MacBook6,1
1 2.26 GHz Intel Core 2 Duo CPU: 2-core
2 GB RAM Upgradeable
BANK 0/DIMM0
1 GB DDR3 1067 MHz ok
BANK 1/DIMM0
1 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
NVIDIA GeForce 9400M - VRAM: 256 MB
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10.1 (14B25) - Uptime: 21 days 0:27:59
Disk Information: ℹ️
Hitachi HTS545025B9SA02 disk0 : (250.06 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 249.20 GB (183.92 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
MATSHITADVD-R UJ-898
USB Information: ℹ️
Apple Inc. Built-in iSight
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Library/Extensions
[loaded] com.webroot.driver.WebrootSecureAnywhere (78 - SDK 10.9) [Support]
/System/Library/Extensions
[not loaded] com.novatelwireless.driver.3G (2.2.8) [Support]
[not loaded] com.novatelwireless.driver.DisableAutoInstall (1.2) [Support]
[not loaded] com.sierrawireless.driver.SierraSupport (1.4.16) [Support]
[not loaded] com.sierrawireless.driver.SierraSwitch (1.2.4) [Support]
[not loaded] com.sierrawireless.driver.SierraSwitchKicker (1.0.0) [Support]
/System/Library/Extensions/NovatelWireless3G.kext/Contents/PlugIns
[not loaded] com.novatelwireless.driver.3GData (2.2.8) [Support]
Problem System Launch Agents: ℹ️
[failed] com.apple.CallHistoryPluginHelper.plist
[failed] com.apple.CallHistorySyncHelper.plist
[failed] com.apple.cloudd.plist [Details]
[failed] com.apple.coreservices.appleid.authentication.plist
[failed] com.apple.nsurlsessiond.plist [Details]
[failed] com.apple.rcd.plist
[failed] com.apple.security.cloudkeychainproxy.plist
[failed] com.apple.spindump_agent.plist [Details]
[failed] com.apple.telephonyutilities.callservicesd.plist
Problem System Launch Daemons: ℹ️
[failed] com.apple.awdd.plist
[failed] com.apple.ctkd.plist
[failed] com.apple.GSSCred.plist
[failed] com.apple.icloud.findmydeviced.plist [Details]
[failed] com.apple.ifdreader.plist
[failed] com.apple.nehelper.plist
[failed] com.apple.periodic-daily.plist [Details]
[failed] com.apple.periodic-monthly.plist [Details]
[failed] com.apple.sandboxd.plist
[failed] com.apple.tccd.system.plist [Details]
[failed] com.apple.wdhelper.plist
Launch Agents: ℹ️
[running] com.webroot.WRMacApp.plist [Support]
[running] com.webroot.WRMacBackNSync.plist [Support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Support]
[loaded] com.sierrawireless.SierraReset.plist [Support]
[not loaded] com.sierrawireless.SWoCTool.plist [Support]
[running] com.webroot.security.mac.plist [Support]
[running] com.webroot.webfilter.mac.plist [Support]
User Launch Agents: ℹ️
[loaded] com.google.keystone.agent.plist [Support]
User Login Items: ℹ️
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Archive Utility UNKNOWN (missing value)
iTunes Application (/Applications/iTunes.app)
Webroot SecureAnywhere Application (/Applications/Webroot SecureAnywhere.app)
Internet Plug-ins: ℹ️
FlashPlayer-10.6: Version: 15.0.0.246 - SDK 10.6 [Support]
Default Browser: Version: 600 - SDK 10.10
Flash Player: Version: 15.0.0.246 - SDK 10.6 Mismatch! Adobe recommends 16.0.0.235
LogMeIn: Version: 1.0.586 [Support]
npwebroot: Version: 2.0.15 [Support]
QuickTime Plugin: Version: 7.7.3
LogMeInSafari32: Version: 1.0.586 [Support]
OfficeLiveBrowserPlugin: Version: 12.2.0 [Support]
LogMeInSafari64: Version: 1.0.586 [Support]
Silverlight: Version: 5.1.20913.0 - SDK 10.6 [Support]
iPhotoPhotocast: Version: 7.0
Safari Extensions: ℹ️
Password Manager
webfilter
3rd Party Preference Panes: ℹ️
Flash Player [Support]
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
45% WSDaemon
5% WindowServer
0% AppleSpell
0% Dock
0% nbagent
Top Processes by Memory: ℹ️
268 MB firefox
75 MB WindowServer
37 MB Finder
32 MB mds
26 MB softwareupdated
Virtual Memory Information: ℹ️
194 MB Free RAM
530 MB Active RAM
205 MB Inactive RAM
485 MB Wired RAM
26.89 GB Page-ins
1.90 GB Page-outs
Diagnostics Information: ℹ️
Dec 13, 2014, 12:20:48 PM plugin-container_2014-12-13-122048_[redacted].crash
Dec 13, 2014, 09:31:05 PM com.apple.RemindersNC_2014-12-13-213105_[redacted].crash
Thanks a million!What about this?
Good brand and a little cheaper:
http://www.newegg.com/Product/Product.aspx?Item=N82E16820148604
Would it be worth the $80 or should I just put it toward a used MBP?
Thanks! -
Numbers runs very slowly after installing Yosemite ?
iMac (20-inch, Early 2008)
2.4 GHz Intel Core 2 Duo
4 GB 800 MHz DDR2 SDRAM
ATI Radeon HD 2400 XT 128 MB
After installing Yosemite, all my Numbers spreadsheets respond only very slowly (e.g several seconds to click open a cell or scroll to a new line).
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Being a non-technical user I was a bit surprised that the upgrade to Yosemite didn't take care of this sort of issue, but perhaps there's someone in the community who can enlighten me ? -
Macbook running very slow after Archive & Install
Hey everyone, I needed to reinstall my OS the other day so I used archive and install because I needed to save Ableton Live files. My problem is that now the computer runs horribly slow. Any application I open takes about 20 seconds to load and I get the rainbow 'wait' wheel constantly. I am hoping all I need to do is repair my permissions but i would like some better advice
Thanks.theworkplace:
How much free disk capacity do you have? You need to maintain a minimum of 15% of total disk capacity as contiguous free space. Check to be sure that everything is in place, then delete the Previous Systems Folder. That should instantly free up a bunch of space.
cornelius -
Hello, hello
After waiting quite a while - I paid the relatively small amount, and got myselves a new OS.
But I am very disappointed of the speed - I see that this also was a problem with OS Lion?
Please assist me. Perhaps others have this problem as well?
Some info:
- 2,66 GHz Intel Core i7 processor
- 4 GB 1067 MHz DDR3
Also
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Hope to hear from you guys.
Sincerely,
HaraldWith only 4GB of RAM, how much do you have devoted to the virtual machine running under Parallels? Even if it's a small amount, it's going to make page outs and swaps used very high. From my perspective, 8GB of RAM is the 'sweet spot' for running Mountain Lion.
I'm assuming that you've a 15" mid-2010 MacBook Pro? If so, you can speed things up by installing the maximum 8GB of RAM. Go RAM shopping at Crucial or OWC.
Other than upgrading your RAM, the only thing that you can do to speed up your machine is to install a SSD. You can also check the SSDs at Crucial and OWC and decide if one is right for you.
Clinton -
My MacBook Runs Very Slow After BootCamp.
Today i decided to install a windows partition using bootcamp. At first I didnt'g give the partition enough memory so i deleted it and partitoned it once again. After going back to OSX i noticed a huge difference in performance. Everything ran incredibly slow and took a long time to process even the simplest tasks. Thinking it would solve the problem i once again deleted the windows partition. I rebooted and things got a little better. I then tried to repair disk permissions and again had little results. Whenevr i have itunes open or try to open it, it causes big problems and everything slows down. The same thing happens anytime i try to play an audio file on any player. However if i keep itunes closed and don't try to play any music things run decently, still slow but decent. But in order for things to stay this way i have to constantly clean my RAM up. If i don't i get left with around 10 MB of RAM. I checked the activity monitor and seems that coreadiod is using up the RAM. The process is staying around 115% of CPU usage. This happens even when everything is closed and i am idle at my desktop.
This is a big problem and i can never have more than about 3GB of RAM free and even then it quickly drops until i'm left with just MB's. My MAcBook is a 15 in. retina MBP with 8 GB of RAM. Before the bootcamp OSX always ran super fast with no problems. There is only one thing i can think of that caused this problem. In my windows partition i downloaded various media players including itunes and winamp. I was trying to basically share my itunes library on the OSX partition over to the windows. To do this i changed the itunes media folder location to the one on the OSX partition. This did not accomplish my task but it did keep that file directory. Also with windows media player i added the same itunes media folder to the list of folders for WMP to access, this also did not work. In winamp i added the same folder and it read my music no problem. I think this is where the problem lies seeing as itunes and playing audio files seems to leave my computer almost unfuctional. The odd part is it doesn't even have to be an audio file in my itunes library, a file completely seperate that i didnt try to add to the windows partition causes the same issue.
I'm not too knowlwedgable on this so i have no idea what else to try. Any help or any suggestions as to what to do would be greatly appreciated.After looking into the problem more, it turns out everything works great until I open itunes. itunes does not open and if i force quit it, that is when coreaudiod starts taking all of my RAM.
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HP Truevision HD running very slow after installing windows 8
Hi.
I have hp 1000-1140TU Notebook PC.
It came with Windows7-Home Basic and CyberLink YouCam worked smooth on it.
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Did you verify that all of the required drivers were installed after the Win8 install was complete?
You can check that by clicking on the search charm and then typing in Device Manager and clicking on the device manager icon that appears.
Best regards,
erico
****Please click on Accept As Solution if a suggestion solves your problem. It helps others facing the same problem to find a solution easily****
2015 Microsoft MVP - Windows Experience Consumer -
Two days ago I installed Mavericks to my MacBook Pro. The computer is very, very slow. I did not have that problem before. Also as I change between windows the whole screen is blurred with horizontal lines. Once safari, email or another app opens up it take a few minutes before I can actually use it. The cursor pauses like crazy. Quite frustrating. I checked the captibality before downloading and it met all the requirements. Help please!!
..Step by Step to fix your Mac
How to revert OS X back from Mavericks -
I am running very slowly after upgrading to ver 10.9.1 on my macbook pro. Can anyone help me to solve this problem. I am including the results from running Etresoft.
Hardware Information:
MacBook Pro (15-inch, Mid 2010)
MacBook Pro - model: MacBookPro6,2
1 2.53 GHz Intel Core i5 CPU: 2 cores
8 GB RAM
Video Information:
Intel HD Graphics - VRAM: 288 MB
NVIDIA GeForce GT 330M - VRAM: 256 MB
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 1.9 - SDK 10.9
AppleAVBAudio: Version: 2.0.0 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
Startup Items:
ChmodBPF: Path: /Library/StartupItems/ChmodBPF
System Software:
OS X 10.9.1 (13B42) - Uptime: 0 days 0:53:49
Disk Information:
Hitachi HTS545050B9SA02 disk0 : (500.11 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) /: 499.25 GB (200.83 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
HL-DT-ST DVDRW GS23N
USB Information:
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Internal Memory Card Reader
Western Digital My Passport 071A 1 TB
EFI (disk1s1) <not mounted>: 209.7 MB
Backup (disk1s2) /Volumes/Backup: 999.83 GB (622.71 GB free)
Apple Computer, Inc. IR Receiver
Apple Inc. Built-in iSight
FireWire Information:
Thunderbolt Information:
Kernel Extensions:
Problem System Launch Daemons:
Problem System Launch Agents:
Launch Daemons:
[loaded] com.adobe.fpsaud.plist
[loaded] com.kodak.aio.kcpconnector.plist
[loaded] com.leapfrog.connect.shell.plist
[loaded] com.microsoft.office.licensing.helper.plist
[loaded] com.sonos.smbbump.plist
Launch Agents:
[loaded] com.kodak.BonjourAgent.plist
User Launch Agents:
[loaded] com.adobe.ARM.[...].plist
[loaded] com.google.keystone.agent.plist
[loaded] com.kodak.KODAK AiO Firmware Updater.plist
[loaded] com.kodak.KODAK AiO Software Updater.plist
[loaded] com.kodak.StatisticCollection.plist
[loaded] com.spotify.webhelper.plist
[loaded] uk.co.markallan.clamxav.freshclam.plist
User Login Items:
Monitor
ScanSnap Manager
Evernote
Dropbox
AdobeResourceSynchronizer
3rd Party Preference Panes:
Flash Player
Growl
Internet Plug-ins::
Flip4Mac WMV Plugin: Version: 2.3.8.1
FlashPlayer-10.6: Version: 11.9.900.170 - SDK 10.6
Default Browser: Version: 537 - SDK 10.9
AdobePDFViewerNPAPI: Version: 10.1.8
AdobePDFViewer: Version: 10.1.8
Flash Player: Version: 11.9.900.170 - SDK 10.6
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.3.9 - SDK 10.6
Silverlight: Version: 4.0.51204.0
iPhotoPhotocast: Version: 7.0 - SDK 10.8
User Internet Plug-ins::
Google Earth Web Plug-in: Version: 7.1
Dashlane: Version: Dashlane 1.0.0 - SDK 10.7
Bad Fonts:
None
Old applications:
AiOFirmwareUpdater: Version: 7.7 - SDK 10.5
/Library/Printers/Kodak/AiO_Printers/AiOFirmwareUpdater.app
Install Spotify: Version: 1.0 - SDK 10.5
/Users/jimschindler/Downloads/Install Spotify.app
KODAK AiO Home Center: Version: 7.7.3 - SDK 10.5
/Library/Printers/Kodak/AiO_Printers/KODAK AiO Home Center.app
KODAK AiO Scan: Version: 7.7.3 - SDK 10.5
/Library/Printers/Kodak/AiO_Printers/KODAK AiO Scan.app
KODAK AiO Software Updater: Version: 7.7 - SDK 10.5
/Library/Printers/Kodak/AiO_Printers/KODAK AiO Software Updater.app
KODAK AiO Uninstall: Version: 7.7.3 - SDK 10.5
/Library/Printers/Kodak/AiO_Printers/KODAK AiO Uninstall.app
Microsoft Alerts Daemon: Version: 14.3.9 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Microsoft Alerts Daemon.app
Microsoft AutoUpdate: Version: 2.3.6 - SDK 10.4
/Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app
Microsoft Chart Converter: Version: 14.3.9 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Microsoft Chart Converter.app
Microsoft Clip Gallery: Version: 14.3.9 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Microsoft Clip Gallery.app
Microsoft Database Daemon: Version: 14.3.9 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Microsoft Database Daemon.app
Microsoft Database Utility: Version: 14.3.9 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Microsoft Database Utility.app
Microsoft Document Connection: Version: 14.3.9 - SDK 10.5
/Applications/Microsoft Office 2011/Microsoft Document Connection.app
Microsoft Error Reporting: Version: 2.2.9 - SDK 10.4
/Library/Application Support/Microsoft/MERP2.0/Microsoft Error Reporting.app
Microsoft Excel: Version: 14.3.9 - SDK 10.5
/Applications/Microsoft Office 2011/Microsoft Excel.app
Microsoft Graph: Version: 14.3.9 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Microsoft Graph.app
Microsoft Language Register: Version: 14.3.9 - SDK 10.5
/Applications/Microsoft Office 2011/Additional Tools/Microsoft Language Register/Microsoft Language Register.app
Microsoft Office Reminders: Version: 14.3.9 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Microsoft Office Reminders.app
Microsoft Outlook: Version: 14.3.9 - SDK 10.5
/Applications/Microsoft Office 2011/Microsoft Outlook.app
Microsoft PowerPoint: Version: 14.3.9 - SDK 10.5
/Applications/Microsoft Office 2011/Microsoft PowerPoint.app
Microsoft Ship Asserts: Version: 1.1.4 - SDK 10.4
/Library/Application Support/Microsoft/MERP2.0/Microsoft Ship Asserts.app
Microsoft Upload Center: Version: 14.3.9 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Microsoft Upload Center.app
Microsoft Word: Version: 14.3.9 - SDK 10.5
/Applications/Microsoft Office 2011/Microsoft Word.app
My Day: Version: 14.3.9 - SDK 10.5
/Applications/Microsoft Office 2011/Office/My Day.app
Open XML for Excel: Version: 14.3.9 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Open XML for Excel.app
Registration: Version: 7.7.3 - SDK 10.5
/Library/Printers/Kodak/AiO_Printers/Registration.app
Solver: Version: 1.0 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Add-Ins/Solver.app
Spotify: Version: 0.8.4.124.ga3559d86 - SDK 10.5
/Applications/Spotify.app
SyncServicesAgent: Version: 14.3.9 - SDK 10.5
/Applications/Microsoft Office 2011/Office/SyncServicesAgent.app
Time Machine:
Skip System Files: NO
Mobile backups: ON
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 464.96 GB Disk used: 277.92 GB
Destinations:
Backup [Local] (Last used)
Total size: 931.17 GB
Total number of backups: 85
Oldest backup: 2013-02-13 18:40:47 +0000
Last backup: 2013-12-31 17:59:26 +0000
Size of backup disk: Adequate
Backup size 931.17 GB > (Disk used 277.92 GB X 3)
Time Machine details may not be accurate.
All volumes being backed up may not be listed.
Top Processes by CPU:
29% Mail
3% WindowServer
2% mtmd
1% EtreCheck
0% NETGEARGenieDaemon
Top Processes by Memory:
410 MB mds_stores
238 MB Evernote
229 MB Mail
147 MB iBank
123 MB WindowServer
Virtual Memory Statistics:
3.36 GB Free RAM
2.92 GB Active RAM
621 MB Inactive RAM
1.11 GB Wired RAM
1.67 GB Page-ins
0 B Page-outsThings You Can Do To Resolve Slow Downs
If your computer seems to be running slower here are some things you can do:
Start with visits to: OS X Maintenance - MacAttorney;
The X Lab: The X-FAQs;
The Safe Mac » Mac Performance Guide;
The Safe Mac » The myth of the dirty Mac;
Mac maintenance Quick Assist.
Boot into Safe Mode then repair your hard drive and permissions:
Repair the Hard Drive and Permissions Pre-Lion
Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
Repair the Hard Drive - Lion/Mountain Lion/Mavericks
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the Utilites Menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD disk icon and click on the arrow button below.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported, then click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu. Select Restart from the Apple menu.
Restart your computer normally and see if this has helped any. Next do some maintenance:
For situations Disk Utility cannot handle the best third-party utility is Disk Warrior; DW only fixes problems with the disk directory, but most disk problems are caused by directory corruption; Disk Warrior 4.x is now Intel Mac compatible.
Note: Alsoft ships DW on a bootable DVD that will startup Macs running Snow Leopard or earlier. It cannot start Macs that came with Lion or later pre-installed, however, DW will work on those models.
Suggestions for OS X Maintenance
OS X performs certain maintenance functions that are scheduled to occur on a daily, weekly, or monthly period. The maintenance scripts run in the early AM only if the computer is turned on 24/7 (no sleep.) If this isn't the case, then an excellent solution is to download and install a shareware utility such as Macaroni, JAW PseudoAnacron, or Anacron that will automate the maintenance activity regardless of whether the computer is turned off or asleep. Dependence upon third-party utilities to run the periodic maintenance scripts was significantly reduced since Tiger. These utilities have limited or no functionality with Snow Leopard or later and should not be installed.
OS X automatically defragments files less than 20 MBs in size, so unless you have a disk full of very large files there's little need for defragmenting the hard drive.
Helpful Links Regarding Malware Protection
An excellent link to read is Tom Reed's Mac Malware Guide.
Also, visit The XLab FAQs and read Detecting and avoiding malware and spyware.
See these Apple articles:
Mac OS X Snow Leopard and malware detection
OS X Lion- Protect your Mac from malware
OS X Mountain Lion- Protect your Mac from malware
About file quarantine in OS X
If you require anti-virus protection I recommend using VirusBarrier Express 1.1.6 or Dr.Web Light both from the App Store. They're both free, and since they're from the App Store, they won't destabilize the system. (Thank you to Thomas Reed for these recommendations.)
Troubleshooting Applications
I recommend downloading a utility such as TinkerTool System, OnyX, Mavericks Cache Cleaner, or Cocktail that you can use for removing old log files and archives, clearing caches, etc. Corrupted cache, log, or temporary files can cause application or OS X crashes as well as kernel panics.
If you have Snow Leopard or Leopard, then for similar repairs install the freeware utility Applejack. If you cannot start up in OS X, you may be able to start in single-user mode from which you can run Applejack to do a whole set of repair and maintenance routines from the command line. Note that AppleJack 1.5 is required for Leopard. AppleJack 1.6 is compatible with Snow Leopard. Applejack does not work with Lion and later.
Basic Backup
For some people Time Machine will be more than adequate. Time Machine is part of OS X. There are two components:
1. A Time Machine preferences panel as part of System Preferences;
2. A Time Machine application located in the Applications folder. It is
used to manage backups and to restore backups. Time Machine
requires a backup drive that is at least twice the capacity of the
drive being backed up.
Alternatively, get an external drive at least equal in size to the internal hard drive and make (and maintain) a bootable clone/backup. You can make a bootable clone using the Restore option of Disk Utility. You can also make and maintain clones with good backup software. My personal recommendations are (order is not significant):
1. Carbon Copy Cloner
2. Get Backup
3. Deja Vu
4. SuperDuper!
5. Synk Pro
6. Tri-Backup
Visit The XLab FAQs and read the FAQ on backup and restore. Also read How to Back Up and Restore Your Files. For help with using Time Machine visit Pondini's Time Machine FAQ for help with all things Time Machine.
Referenced software can be found at MacUpdate.
Additional Hints
Be sure you have an adequate amount of RAM installed for the number of applications you run concurrently. Be sure you leave a minimum of 10% of the hard drive's capacity as free space.
Add more RAM. If your computer has less than 2 GBs of RAM and you are using OS X Leopard or later, then you can do with more RAM. Snow Leopard and Lion work much better with 4 GBs of RAM than their system minimums. The more concurrent applications you tend to use the more RAM you should have.
Always maintain at least 15 GBs or 10% of your hard drive's capacity as free space, whichever is greater. OS X is frequently accessing your hard drive, so providing adequate free space will keep things from slowing down.
Check for applications that may be hogging the CPU:
Pre-Mavericks
Open Activity Monitor in the Utilities folder. Select All Processes from the Processes dropdown menu. Click twice on the CPU% column header to display in descending order. If you find a process using a large amount of CPU time (>=70,) then select the process and click on the Quit icon in the toolbar. Click on the Force Quit button to kill the process. See if that helps. Be sure to note the name of the runaway process so you can track down the cause of the problem.
Mavericks and later
Open Activity Monitor in the Utilities folder. Select All Processes from the View menu. Click on the CPU tab in the toolbar. Click twice on the CPU% column header to display in descending order. If you find a process using a large amount of CPU time (>=70,) then select the process and click on the Quit icon in the toolbar. Click on the Force Quit button to kill the process. See if that helps. Be sure to note the name of the runaway process so you can track down the cause of the problem.
Often this problem occurs because of a corrupted cache or preferences file or an attempt to write to a corrupted log file. -
MacBook Pro mid-2012 running very slowly after upgrade to Yosemite
Problem description:
MacBook Pro mid-2012 - installed Yosemite, and the system now crawls. Webpages have very delayed responses, can take 30+ seconds to react to typing or selection. I turned off FileVault, that did not appear to help. Emptied the trash, removed some obsolete fonts. Any help for what else to try would be much appreciated.
EtreCheck version: 2.0.11 (98)
Report generated November 30, 2014 at 4:10:51 PM CST
Hardware Information: ℹ️
MacBook Pro (13-inch, Mid 2012) (Verified)
MacBook Pro - model: MacBookPro9,2
1 2.9 GHz Intel Core i7 CPU: 2-core
8 GB RAM Upgradeable
BANK 0/DIMM0
4 GB DDR3 1600 MHz ok
BANK 1/DIMM0
4 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics 4000 -
Color LCD 1280 x 800
DELL 1901FP 1280 x 1024 @ 60 Hz
System Software: ℹ️
OS X 10.10.1 (14B25) - Uptime: 16:36:35
Disk Information: ℹ️
APPLE HDD HTS547575A9E384 disk0 : (750.16 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
disk0s2 (disk0s2) <not mounted> : 749.30 GB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
MATSHITADVD-R UJ-8A8
USB Information: ℹ️
Western Digital My Book 640.14 GB
S.M.A.R.T. Status: Verified
My Book (disk3s1) /Volumes/My Book : 640.13 GB (2.29 GB free)
HP Officejet J6400 series
Apple, Inc. Keyboard Hub
Apple Inc. Apple Keyboard
Toshiba External USB 3.0 2 TB
S.M.A.R.T. Status: Verified
EFI (disk2s1) <not mounted> : 210 MB
Time Machine Backups (disk2s2) /Volumes/Time Machine Backups : 2.00 TB (544.67 GB free)
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. iPhone
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Applications/Boom.app
[loaded] com.globaldelight.driver.BoomDevice (1.3 - SDK 10.9) Support
/Applications/Toast 10 Titanium/Toast Titanium.app
[not loaded] com.roxio.BluRaySupport (1.1.6) Support
[not loaded] com.roxio.TDIXController (1.7) Support
/Applications/VMware Fusion.app
[not loaded] com.vmware.kext.vmci (90.4.19) Support
[not loaded] com.vmware.kext.vmioplug.10.1.26 (10.1.26) Support
[not loaded] com.vmware.kext.vmnet (0143.58.62) Support
[not loaded] com.vmware.kext.vmx86 (0143.58.62) Support
[not loaded] com.vmware.kext.vsockets (90.4.24) Support
/System/Library/Extensions
[not loaded] com.SiliconImage.driver.Si3132r5 (1.5.16) Support
[not loaded] com.beceem.BeceemAppleWiMAXAdapter (5.2.56d16) Support
[not loaded] com.devguru.driver.DIFMCDFree (1.1.0) Support
[not loaded] com.devguru.driver.DIFMSerial (1.1.0) Support
[not loaded] com.fklt.driver (1.8.0) Support
[not loaded] com.novatelwireless.driver.3G (2.2.8) Support
[not loaded] com.novatelwireless.driver.DisableAutoInstall (1.2) Support
[not loaded] com.sierrawireless.driver.SierraDevSupport (2.0.6) Support
[not loaded] com.sierrawireless.driver.SierraFSCSupport (2.0.6) Support
[not loaded] com.wacom.kext.wacomtablet (6.1.5) Support
[loaded] zoom.us.ZoomAudioDevice (1.1 - SDK 10.8) Support
/System/Library/Extensions/NovatelWireless3G.kext/Contents/Plugins
[not loaded] com.novatelwireless.driver.3GData (2.2.8) Support
/Users/[redacted]/Downloads/Transmit.app
[not loaded] com.panic.TransmitDisk.transmitdiskfs (4.0.0 - SDK 10.6) Support
Startup Items: ℹ️
ProTec6: Path: /Library/StartupItems/ProTec6
SATARaid5Daemon: Path: /Library/StartupItems/SATARaid5Daemon
Startup items are obsolete and will not work in future versions of OS X
Problem System Launch Agents: ℹ️
[failed] com.apple.bird.plist
[failed] com.apple.CallHistoryPluginHelper.plist
[failed] com.apple.CallHistorySyncHelper.plist
[failed] com.apple.cloudd.plist
[failed] com.apple.cmfsyncagent.plist
[failed] com.apple.coreservices.appleid.authentication.plist
[failed] com.apple.EscrowSecurityAlert.plist
[failed] com.apple.icloud.fmfd.plist
[failed] com.apple.nsurlsessiond.plist
[failed] com.apple.recentsd.plist
[failed] com.apple.scopedbookmarkagent.xpc.plist
[failed] com.apple.spindump_agent.plist
[failed] com.apple.telephonyutilities.callservicesd.plist
[failed] com.apple.xpc.loginitemregisterd.plist
Problem System Launch Daemons: ℹ️
[failed] com.apple.awdd.plist
[failed] com.apple.ctkd.plist
[failed] com.apple.icloud.findmydeviced.plist
[failed] com.apple.ifdreader.plist
[failed] com.apple.installd.plist
[failed] com.apple.MobileFileIntegrity.plist
[failed] com.apple.nehelper.plist
[failed] com.apple.nsurlsessiond.plist
[failed] com.apple.periodic-daily.plist
[failed] com.apple.softwareupdated.plist
[failed] com.apple.tccd.system.plist
[failed] com.apple.wdhelper.plist
[failed] com.apple.xpc.smd.plist
Launch Agents: ℹ️
[invalid?] com.adobe.AAM.Updater-1.0.plist Support
[failed] com.adobe.CS5ServiceManager.plist Support
[loaded] com.google.keystone.agent.plist Support
[loaded] com.oracle.java.Java-Updater.plist Support
[running] com.wacom.wacomtablet.plist Support
[loaded] org.macosforge.xquartz.startx.plist Support
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist Support
[invalid?] com.adobe.SwitchBoard.plist Support
[loaded] com.google.keystone.daemon.plist Support
[running] com.icyblaze.iDocumentHelper.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[loaded] com.oracle.java.Helper-Tool.plist Support
[loaded] com.oracle.java.JavaUpdateHelper.plist Support
[loaded] com.roamingclient.cell.mac.roamingclient.plist Support
[not loaded] com.sierrawireless.SierraReset.plist Support
[running] com.sierrawireless.SWoCMon.plist Support
[invalid?] com.sierrawireless.SWoCTool.plist Support
[loaded] org.macosforge.xquartz.privileged_startx.plist Support
User Launch Agents: ℹ️
[invalid?] com.adobe.AAM.Updater-1.0.plist Support
[invalid?] com.adobe.ARM.[...].plist Support
[invalid?] com.adobe.ARM.[...].plist Support
[invalid?] com.citrixonline.GoToMeeting.G2MUpdate.plist Support
[loaded] com.koingosw.MacCleanse4Helper.Reminder.plist Support
[loaded] com.koingosw.MacCleanse4Helper.TrashWatcher.plist Support
User Login Items: ℹ️
Garmin Express Service Application (/Applications/Garmin Express.app/Contents/Library/LoginItems/Garmin Express Service.app)
Boom Application (/Applications/Boom.app)
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
VMware Fusion Helper UNKNOWN (missing value)
Reminders Application (/Applications/Reminders.app)
VMware Fusion Start Menu Application (/Applications/VMware Fusion.app/Contents/Library/VMware Fusion Start Menu.app)
Google Chrome ApplicationHidden (/Applications/Google Chrome.app)
Box Sync Application (/Applications/Box Sync.app)
Dropbox 3 Application (/Applications/Dropbox 3.app)
Internet Plug-ins: ℹ️
JavaAppletPlugin: Version: Java 7 Update 60 Check version
o1dbrowserplugin: Version: 5.38.6.0 - SDK 10.8 Support
WacomNetscape: Version: 1.1.0-5 Support
Default Browser: Version: 600 - SDK 10.10
Flip4Mac WMV Plugin: Version: 3.0.0.126 - SDK 10.8 Support
WacomSafari: Version: 1.1.0-5 Support
AdobeAAMDetect: Version: AdobeAAMDetect 1.0.0.0 - SDK 10.6 Support
FlashPlayer-10.6: Version: 15.0.0.239 - SDK 10.6 Support
AdobePDFViewerNPAPI: Version: 11.0.09 - SDK 10.6 Support
Silverlight: Version: 5.1.20125.0 - SDK 10.6 Support
Flash Player: Version: 15.0.0.239 - SDK 10.6 Support
iPhotoPhotocast: Version: 7.0
googletalkbrowserplugin: Version: 5.38.6.0 - SDK 10.8 Support
QuickTime Plugin: Version: 7.7.3
AdobePDFViewer: Version: 11.0.09 - SDK 10.6 Support
CANONiMAGEGATEWAYDL: Version: 3.1.0.2 Support
CouponPrinter-FireFox_v2: Version: Version 1.1.7 - SDK 10.5 Support
SharePointBrowserPlugin: Version: 14.4.6 - SDK 10.6 Support
DirectorShockwave: Version: 11.6.5r635 Support
User Internet Plug-ins: ℹ️
WebEx64: Version: 1.0 - SDK 10.6 Support
CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 Support
Google Earth Web Plug-in: Version: 7.1 Support
ZoomUsPlugIn: Version: ZoomBundleVersionNumber - SDK 10.9 Support
Safari Extensions: ℹ️
Omnibar
Audio Plug-ins: ℹ️
DVCPROHDAudio: Version: 1.3.2
3rd Party Preference Panes: ℹ️
Flash Player Support
Flip4Mac WMV Support
Java Support
MacFUSE Support
NTFS-3G Support
Tuxera NTFS Support
Time Machine: ℹ️
Skip System Files: NO
Auto backup: YES
Volumes being backed up:
Destinations:
Time Machine Backups [Local]
Total size: 2.00 TB
Total number of backups: 64
Oldest backup: 2013-11-30 08:18:51 +0000
Last backup: 2014-11-30 05:20:09 +0000
Size of backup disk: Excellent
Backup size 2.00 TB > (Disk size 0 B X 3)
Top Processes by CPU: ℹ️
66% backupd
22% mtmfs
9% Box Sync
3% WindowServer
3% iTunes
Top Processes by Memory: ℹ️
735 MB backupd
129 MB Google Chrome
86 MB mds_stores
77 MB iTunes
69 MB firefox
Virtual Memory Information: ℹ️
28 MB Free RAM
1.65 GB Active RAM
1.64 GB Inactive RAM
1.28 GB Wired RAM
22.18 GB Page-ins
204 MB Page-outsMy apologies - this post was duplicated inadvertently. Please use: MacBook Pro mid-2012 running very slowly after upgrade to Yosemite
Thanks!
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