Black Magic Intensity Thunderbolt interfase is not recognized

I am trying to adapt the little box interfase Intensity from Black Magic throught the Thunderbolt port althought it is recongnized by my iMac system, Final Cut 10.0.3 doesn't. I followed the insctrucctions that seems simple: connect the thunderbolt cable into the iMac thunderbolt port, the other extrem into the thunderbolt port of the interfase and then connect an HDMI cable from the out port into the HDMI in port of the external monitor, select the A/V option in the FCX ......and that's all!!!....but nothing happens....the signal is not recognized in the monitor....I tested with After Effects application and it does sends out the signal to the external monitor.
Am I doing something wrong or is there a codec or software that I have to install additional?

probably need to speak to Black Magic as they write the drivers for their stuff to work with fcpx
adam

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+thanks for all replies.i installed 2 more gig of ram making 4 and the error 34 still shows+
Maybe nobody replies because nobody has a solution for your problem...
Anyway... I think the best way to solve the problem is to contact the Blackmagic support since it could be an issue related to their product rather than an FCP issue...

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No disrespect taken. I might not be very technical but some times I wonder if I'm doing the right thing.
Maybe some history will help explain my situation.
I have a old cheap-o hand held Sony SD Mini DV Cam that I used all year to puts around with. As a test of my skills went to weddings and events for fun. All of these events had "Professional Videographers" I was just here for fun with my little camera.
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Black Magic Intensity Pro Card

I'm in the process of purchasing a Mac Pro to use for my New Wedding Video Business. I have purchsed the New Sony HVR-HD1000. I'm looking to get everything at one time and something has me very confused. I hope that someone can please help me.
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A few things to remember:
The best resolution you will get with your HD camcorder is to record LIVE from the camera to the Intensity card connected via HDMI. No compression (HD to HDV) will occur in the camera before the computer sees it. You can either record uncompressed (best) or have FCP/Premier record with a codec (422, etc.). 422HQ is supposed to be "visually" the same as uncompressed HD but requires significantly less space. Recording HD uncompressed REQUIRES Raid disk setups. Depending on your setup, you may require Raid with with 422. The down side for this highest resolution mode is you MUST have your computer hooked up to the camcorder via HDMI to the Intensity card while recording! Not typically feasible when doing live events and being mobile with your camcorder.
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G

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Black Magic Intensity Thunderbolt interfase is not recognized

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