Black print problem

My HPC6380 all in one printer ran out of black print ink and was replaced and now won't print anything but blanks.  replaced cartridge again and still won't print.

the black will not print.all other colors are ok. put in new black and cleaned printheads. still no printing. 

Similar Messages

  • C5280 All in One Printer - Black Printing problem

    Hi, I'm new~
    I'm unable to print Black even the 74 Black Inject Print Cartriage is full. The other colours are doing fine.
    It use to be perfect a few months ago but suddenly, it just gone
    Please, I don't get what is the problem here, can anyone help me?
    I have to print my work ASAP X<
    Using Window XP here~

    I will be more than happy to assist you but I would like to know a little bit more about the email you are trying to print.  In order to find the exact settings we need to change, I would like to know what internet web browser you are using.  Are you using Internet Explorer (blue e icon), Firefox, Google Chrome, etc?  What are you signed into? By that I mean, are you using Gmail, Yahoo, Outlook, AOL, Hotmail etc?
    It will be much easier to find a setting to change if it's in the web browser or in the email settings than it will be to find it in the printer preferences under "Devices and Printers." 
    If you are using Internet Explorer, look up near the top for the word "Page" with an arrow beside it.  Click on "Page" and a drop-down menu appears.  Select "Text Size" and if it is not set to Medium but rather Larger or Largest, then you have found the problem.  I recommend Medium for print outs to be the same font size as what appears on your screen.  If that does not fix your printing font size, then please answer the questions above so I can look into it further.
    Don't forgot to say thanks by giving "Kudos" if I helped solve your problem.
    When a solution is found please mark the post that solves your issue.
    Every problem has a solution!

  • Facing Black catridge problem within 2 months of purchase HP laserjet p1108 by printing 300 pages.

    Hullo sir,
                    I'm Facing Black catridge problem within 2 months of purchase HP laserjet p1108 by printing 300 pages.The printer window shows you have to print pages < 50.what cani do?

    Hi @thangaraj,
    I see by your post that you have only printed 300 pages and it is now it is showing you have less the 50 pages left.
    I would like to help you resolve this issue.
    Is this the original toner that shipped with the printer?
    You should get approximately 1500 pages according to the specifications for what ships in the box.
    The page count is based on page yield. Depending on what you were printing.
    Still I believe you should have gotten more then 350 pages, unless you were printing full page pictures in black and white.
    Please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region. http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
    Have a wonderful day!
    Thank You.
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
    Gemini02
    I work on behalf of HP

  • Ios8 problem. ibooks individually open up ok black print on white, but the "page" shows as dark charcoal with indistinct pale lettering and I can't read it.  Nowhere to fix the "page".  It's crap. Please help

    ios8 problem. ibooks individually open up ok black print on white, but the "page" shows as dark charcoal with indistinct pale lettering and I can't read it.  My home page picture appears to "bleed" through.   Nowhere to fix the "page".  It's crap. Please help

    I'd still prefer to keep separate user accounts. I never had any issues like this before. The only time I started having a problem was when I was just trying to force empty the trash a few months ago. I came on here looking for a solution and someone posted a way to empty the trash using the terminal. Before then, I hadn't used the terminal for anything--it was just another app in my utilities folder.  (None of this has anything to do with having separate user accounts. Plenty of people with kids make second and third user accounts on their laptops so that multiple people can use one laptop, having more than one user on a laptop is not very difficult.) But thank you, I'll try that out and see if it works!

  • C7250 Printer, Black color print problem

    All colors except black perform well.  The black prints light and dark (normal) usually on alternate lines, sometimes at random throughout the document.  Have tried replacing cartridge and cleaning print heads (three times).  Also cleaned contacts on printer and cartridge.  Seems like a partial blockage, any suggestions?

    jgpat wrote:
    You might be accurate in your analysis.  I inspected the cartridges and the label on top of the black cartridge is centered under the slot of the receiver, but the color cartridge is off-center to the left of the slot.  I removed the color cartridge and re-inserted it but it still isn't lined up as the black is.  Can a novice make any adjustment without damaging the printer head?
    It would appear there is an issue with either the latch or the capping station.  In either case it would be best to have HP service the unit if it is still under warranty.  To Contact HP click here, or in the US call 1-800-HPINVENt.
    Bob Headrick,  HP Expert
    I am not an employee of HP, I am a volunteer posting here on my own time.
    If your problem is solved please click the "Accept as Solution" button ------------V
    If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

  • L7580 printing problem - streaky black

    The black print on my L7580 suddenly developed a distinct blank space across the page - at a periodic pitch of 22mm down the page and about 1mm wide.
    Replacing the K/Y printhead solved it temporarily, but after about 15ml of ink was used it has reappeared.  
    Cleaning and aligning the printheads has no effect.   Has anyone any suggestions please?

    When printing using Fast Printing "Draft" and it requires black ink (Official Kodak brand) the black ink smers

  • Leopard printing problems on several printers (Am I the only one?)

    Since installing Leopard shortly after it was released, I've had flakiness with printing:
    - With Tiger, when I printed, I could open the printer's window, and see the print job queued. The job would finish, disappear from the window, and everything would be fine.
    - When the job was printing, the printer icon would appear in the Dock. When the job was done, the icon would disappear from the Dock. Simple.
    With Leopard, printing has worked, but I have never seen a print job appear in a PrinterProxy window. I print, the printer outputs the job, and PrinterProxy is always blank. The printer icon appears in the Dock, and stays there forever. I found that I could ctrl-click on the icon and select the Auto Quit option (Hooray!), but that only worked for a while. Then the icons started staying in the Dock again. When I click on the Dock, there is no more Auto Quit option... just the "Application Not Responding" message. I have to force quit Printer Proxy after every time I print.
    What's stranger is how long it takes for the PrinterProxy app to start up. The icon in the Dock bounces for well over a minute. Sometimes, the job finishes printing before the app is launched. If I switch between apps using Cmd-Tab, I can select the PrinterProxy app, but it never actually displays; instead, I just revert to the current window.
    This is true for every printer I use, and as a traveling consultant, I use several. It is true whether I am printing via Airport, or over a direct Internet or USB connection.
    The printers that are permanently in my Printer List are:
    Canon i9100
    Brother MFC-8840
    Epson Stylus Photo 220
    HP LaserJet 1320N
    HP LaserJet 8800
    HP LaserJet 6570
    HP Color LaserJet 5550
    Adobe PDF 8.0
    All of these have the same problems. What's worse is, when I have a printing problem, there is no way to diagnose it, since the print jobs never show up in the PrinterProxy.
    I have reset my printing system many times. I have deleted and re-added my printers many times. I have downloaded drivers from the manufacturer's sites, and reinstalled Leopard's default drivers. Nothing makes a difference. Strangely, after updating to 10.5.2, the Auto Quit problem went away for awhile, then returned spontaneously.
    At the thread below, I show some of my system and crash logs from a prior discussion. Someone was helping me with the problem, but after asking me to post my logs, he seems to have dropped off the thread.
    http://discussions.apple.com/message.jspa?messageID=7013209#7013209
    I can't believe this problem is endemic to Leopard. I know many people who seem to use Leopard without any problems at all. (They even print once in a while!) And yet, as a fairly advanced user, I can't believe I'm the only one having this problem! My system is pretty plain vanilla, with no weird mods, hacks or apps. Pretty much just straightforward creative and productivity apps. I use it daily for business, so I try to keep all wacky stuff off of it.
    There must be a solution, short of doing a clean install. Can anyone help? Are there PrinterProxy-related files I can delete when I reset the Printer System that might help resolve this? Prefs?
    Thanks,
    David

    I'm having exactly the same problem with a Lexmark C760.
    When I inspect the Activity Monitor while opening the Printer Icon from the Dock (or press the Button "Open Print Queue" in the "Print & Fax" System Preferences), I can see the Printer Icon as "Printer Proxy (Not Responding)" marked in red in the processes list. The Dock icon bounces for quite a while, and after about 2 minutes, a Printer List actually appears under the PrinterProxy application and the process in Activity Monitor changes its name to "(null)" and its color to black.
    Though there is no entry in the PrinterProxy list when I print something from another application while keeping the window open, I can select "Supply Levels" and the correct information appears, so it seems to be functional.
    It also seems that there are several copies of the drivers remaining, as the application in the Dock is named "Lexmark C760 (4)", probably from my attempts to remove and reinstall the driver. Is there some interference with old installations of the drivers that still lurk somewhere, hidden in the depth of the many libraries? How can I get rid of the previously installed drivers for good?

  • Printing problem - HP Officejet Pro 8500 Wireless All-in-One Printer - printer head?

    I posted this elsewhere, but I think I posted it on the wrong Forum so I am posting it here now. I hope I did not do anything to upset anyone. I am new to this area, please forgive my clumsiness.
    I have a HP Officejet Pro 8500 Wireless All-in-One Printer. I've had my printer since December 2009 and no problems. I recently bought a new laptop with Windows 7 and had to go online to find the drivers that work for my printer. Windows 7 was not compatible with this printer.
    Also recently, I am having a problem with what I think may be the black printer head, but when I run diagnostic on it everything comes back saying it is fine. However the problem still exist. When printing the black color will become faded in some areas and in some lines will not only almost totally fade out, but will almost look italic.
    Can you tell me if this is the printer head and does it need replacing or is there another problem?
    SondraS

    Are you using genuine HP cartridges and not refilled or third-party cartridges?
    Print the Print Quality Diagnostic page from the setup menu/print report/ on the printer's front panel
    Are there any quality issues with this page?
    Although I am a HP employee, I am speaking on behalf of myself and not the company.

  • HP OfficeJet Pro 8500A Plus - By passing expired Color Cartridges to print only in Black printing.

    Hi,
    Problem:
    fIt seems that this model of printer has a built in protocol which makes the printer inoperable if any of the colour cartridges are past their expiry date. Attempts to print solely in black are also being prevented because of this.
    Does anybody know how permit black printing only without the need to replace colour cartridges rarely used.
    Apple Mac PCs and laptops are connected to the printer wirelessly.
    I look forward to any info which rids me of this frustrating problem.

    Hello popkc, and welcome to the HP Forums.
    I see you are looking into ink options.  Due to the design of the printer, it does require functional ink as to not cause damage to the print system.  There is no way to override this.
    Please let me know if you have any questions.  Thanks for posting on the HP Forums.
    Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
    Jamieson
    I work on behalf of HP
    "Remember, I'm pulling for you, we're all in this together!" - Red Green.

  • Printing Problem in PSE13

    I have just switched from a PC to a MacBook Pro a week ago. PSE13 is installed in the Mac. I am having a problem printing landscape scrapbook pages [11x8.5]. The print window comes up, but the page is not centered correctly within the black print border. Somehow, it is shifted to the left, so if you have photos, text or elements on the right side, they get cut off when printed. Can anyone help with this?

    Hello,
    Check SAP note 39259.
    Regards,
    David

  • Help resolving printing problem with v10.6.8 and Canon MP780 PIXMA

    Hello,
    My Canon MP780 PIXMA stopped being able to print text in black some months ago and having scoured the internet for advice I've discovered that this issue is not that uncommon. This printer uses 5 ink tanks 3 of which are for single colours and two of which are for different kinds of black ink. The tank responsible for printing black text (fonts) for some reason just won't do its job.
    Amongst other people's online posts I found a workaround cheat to print black text (simply change the paper setting to Photo Quality or Double Sided Photo for printing either single or duplex printing).
    But this uses up too much ink and is EXTREMELY slow.
    I have read of the same issue using a different series of Canon printers - and apparently those Canon laser printers just needed an updated CAPT driver.
    Tasks already attempted to no avail:
    - cleaning the ink nozzles via the software utility
    - print test via software utility demonstrates absent gridline pattern
    - taken out print head and cleaned carefully with water then left to dry naturally before replacing
    - removed Microsoft Word font folders from user library location then restarted my machine (in a desperate response to some advice given in this community to someone else experiencing the same problem but with a different printer)
    - opened FontBook and resolved duplicate fonts and restarted my machine (there were about 5 duplicates)
    - tried printing from TextEdit and Preview to see if Apple software was behaving differently to Microsoft Word and Adobe Acrobat - but still cannot print black text
    I've had this printer for about 7 years and although it's a massive machine and doesn't have built-in proper networking, it makes scanning and printing massive documents so easy - well it did before the black text problem began - so I'd love to find a true solution rather than chuck it out and buy a new printer.
    I run it from a MacBook 2GHz Intel Core 2 Duo, Version 10.6.8 via USB cable.
    Thanks in advance for taking the time to read this.
    Simone

    Hi there! Because the forum you originally posted in is for beginners trying to learn the basics of Photoshop, I moved your question to the Photoshop General Discussion forum, where you'll get more specialized help.
    You will be able to continue your current conversation with PECourtejoie without inturruption.

  • Printing Problems with PDF - Adobe Acrobat

    Printer - HP Deskjet 3070A
    Laptop - Asus Zenbook running Windows 7 Home Premium
    Issue: Printing problems with PDF (Adobe Acrobat Reader)
    Dear All,
    Please help!
    My printer was working absolutely perfectly until my brother in law recently needed to borrow my printer. He plugged in his laptop running Windows 8 (awful thing that is). Since he did this to print his own PDF, I cannot print mine.
    Although all the text will appear on the page perfectly both in the document view and on actual printing, it appears that some of the transparent formatting stuff on a PDF - such as boxes you have to fill in and transparent areas (such as you find on glorious tax forms) are omitted completely. In fact, in their place I was getting a single black dot. Now, after uninstalling and re-installing updates for the printer, windows 7, adobe acrobat reader, etc.etc. I get squat. Just all the text laid out but none of the shading or boxes.
    I have tried fiddling with the printer settings; the  print as 'photo' option, dpi settings, greyscale - as much as I can think of and I am thoroughly stumped.
    In a desperate attempt, I even installed the Universal Printer Drivers - thinking it might have been that. No. All I got was a page of gobbledygook. Consequently, I uninstalled and reinstalled the normal drivers again.
    If there are any wonderful people out there with any fabulous ideas about how I can get my shading and boxes back; I'd  very much appreciate it. Sadly I have a tax return to fill out (which is already fabulously late) and need my printer to work!
    Much appreciation in advance x

    Hey there @Reverie!
    Thanks for posting on the HP Forums!
    I can see that the printer is no longer printing in the correct format after it was plugged into the Windows 8 computer!  You mentioned you have run the updates and uninstalled/re-installed the printer software.  Have you uninstalled and re-installed the Adobe software? Are you getting the same issue from other programs as well? Are you getting the same issues if you are logged in as a different user on the computer? 
    I have located the HP Update Software Utility that may be able to help.  You can download an run the utility.  It may be able to locate any other updates for the printer.
    I would also recommend running a disk cleanup on the computer to clear any temporary files and junk files that may be causing some performance or software issues. If you do not know how to run a disk cleanup on the computer please follow this document regarding Delete files using Disk Cleanup.  It is recommended to restart the computer after a disk cleanup. After the restart try the print job again!
    Let me know if that helped and thanks again for posting on the HP Forums!
    Cbert
    I work on behalf of HP.
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" at the bottom of this post to say “Thanks” for helping!

  • Printing problem in cs5 and imac 27

    I have been running my Epson Stylus Pro 4800 on a macbook pro and cs3, for a couple of years with no problems whatsoever. I have now upgraded to a new iMac 27"and have had nothing but problems with the 4800. I have made my own profils and used Epson paper profiles but the prints are not as colourful as they used and totally wrong as well. I am also getting totally oversized prints compared to what image seize in ps is set to be.....for example, I have been doing a 10x21 test picture on Premium Lustre paper (photoshop is managing the colours through CS5, but it is printing the image at least 1,5 the size that it should be. All my settings are correct, dpi is 300, I'm printing at 1440dpi resolution on the correct profiles for the paper. I am at a loss to understand why this is happening. Is anyone able to assist me?
    I can do the printing in preview  and that is looking quite ok. But trough photoshop it is bad colors and wrong size on the print.
    Regards Ulfja

    I saw you're having a printing problem with CS5 while using an Epson printer. I'm having a problem too. Read my situation and see if you think it's similiar to yours. I posted this about an hour ago but have not heard from anyone yet.
    I'm having problems getting good prints when using Photoshop CS5 with my Epson Photo R2880 printer, problems I never had with CS4. Here's the situation:
    If I take a PSD file and print it using CS4, everything works out perfectly. But if I take that same PSD file and print it out using CS5, the print is now offset top to bottom, as well as left to right, along with a 1/8" black strip being printed down the right edge of the paper. As far as I can tell, everything is set the same.
    I've compared all the print information found in the Print dialog summary box between CS4 and CS5 and everything appears to be the same. I've verified that I'm using the latest print driver with my printer, and I am. It's 8.27.  I've verified that I've checked off the box to center the print to the paper, each time I've made a print. And in trying to figure out what's going on, I've discovered that this problem occurs with any paper size when using CS5, but not with CS4.
    I'm stumped and frustrated and without any more ideas as to what I should do next, except to always print my projects using CS4. If anyone has an idea for me, please let me know!
    I'm sorry I don't have any suggestions for you. The colors I'm getting in my prints from CS5 seem to be alright, but not the positioning on paper. It keeps offsetting and running a black stripe down one side. Fortunately I have CS4 on my computer that I can use to print from, but it shouldn't be this way.
    Good luck!

  • Pavilion dv7-4060us Color Printing Problems...

    I just bought a new Pavilion dv7-4060us Notebook and am having problems printing in color.  I have a Xerox Phaser 8550DP PS Printer that I'm trying to connect to through a wireless network connection.  I can find the printer on the network and install the "Xerox Phaser 8550DP PS" driver online just fine.  But, after all that, when I try to print, it will only print in Black and White.  For some reason it just will not print in color.  I've looked through all my "printer properties" and it doesn't even show color options!  It's like my computer just doesn't even recognize that the printer can print colors.  Like maybe that printer's driver is for some reason not recognizing it as that actual printer?!
    I tried deleting the printer and the driver off my computer and installing it using the printer's original CD, but it says it's not compatible with Windows 7 OS.  But installing the driver via online and using the CD should basically be the same thing shouldn't it?  So that can't be the problem.  The "HP printer help website" doesn't really help at all because it's a Xerox printer and not an HP.  After reading through some forum posts I figured maybe it was a firewall problem, but wouldn't the firewall stop me from printing all together...not just prevent me from printing color?  
    Has anyone seen this happen before or heard of anything like this happening?  Right when I got the computer I kind of went through and deleted a few things I thought were Crapware, so the only thing I can think of right now is that maybe I accidentally deleted some kind of software program that lets me print color?!  Which doesn't really make any sense, so I don't think that's it.
    Also, I know it's not a Windows 7 OS problem or my wireless connection because my brother's computer uses Windows 7 and connects through wireless as well, but his can print color just fine.  He set his computer up like a year ago so he can't remember how he set it all up or what he did, so he's kind of useless.
    As of right now the only thing I can think of to do is try posting on this HP help forum and post on the Xerox Printer help forum and see if anyone has any advice for me.  If you have any ideas I'm up for trying anything because I pretty much NEED to be able to print from this computer!!  Any information can help out a lot so just let me know.  Thanks!

    I have exactly the same problem with my dv7-4171us, my husband has the same printer and it print fine on my Xerox but mine only prints in black and white, its very frustrating.  I called HP and after 2 hours on the phone they couldnt fix it either.
    I'm thinking of doing a full "f11" factory restore.  If anyone knows how to fix the color printing problem please let me know.

  • Black Ink problems.... again....

    I'm going to be a lazy turd here and just put my problem up rather than investigate the 21 pages of dialogue that might contain the answer. So my hp 7515 grays out when I try to print in black. It will print fine the first half of a page, and by the end of the page it is almost blank. All my test pages print fine, frustratingly enough. The 'clean' and 'alignment' pages are both clandestine. Obviously, my printer can print in black. Why not when I want to print something for myself? The only thing I can think of, is that there are 2 black cartridges in my printer. One is a standard, and one is an XL. I assumed that with a completely full XL cartridge I should be able to print, as there is black ink there. Am I a moron for thinking I could get away with buying just the XL and have an empty standard in my printer? If that is the case, then what is point of even having the XL in the printer, when you can't even use it? 

    Hello , Welcome to the HP Support Forums! I see you are not able to print in black ink on your HP Photosmart 7515, when you print a Test page the black prints on it. I believe it may be a problem with the black ink, and you see black ink on the test pages because it is producing a composite black, pulling from the color cartridges to produce black. I would like you to start troubleshooting here: Printer Prints a Blank Page or Does Not Print Black or Color Ink for the HP Photosmart 7510 e-All-in-One Printer Series If you complete all of the steps in the document above and the issue continues, my own personal recommendation, not one of HPs, is to use the solution offered in the following video.  I only suggest doing this if the printer is out of warranty; How to fix a HP Printer, not printing black ink and missing colours  Although the printer might be out of warranty, if the issue persists, HP may be able to offer you something. Maybe they can offer you a discount on an alternate model. Please call our technical support at www.hp.com/contacthp/. If you live outside the US/Canada Region, please click the link below to get the support number for your region. http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html HP printers generally have a 1 year warranty from their purchase date, you can verify the warranty using the following link if you would like; warranty check.  I hope this helps. If this resolves the issue, please let me know so we can help others who may be experiencing the same issue.

Maybe you are looking for