Black screen after clean Win 8.1 install

I did a clean install from 10.9 Bootcamp utility and Win 8.1 Home full ISO.
Installation is successful but after first reboot I got display drivers issue (black screen and system running on).
I tried both ways and got the same issue:
- with Bootcamp drivers
- without Bootcamp drivers install
Thanks to help me to do not let me switch....
Matt

Hi
Only an Toshiba Blu-ray Player update from Win 8 to Win 8.1 can be downloaded.
The full version is not available for download.
This means that if you want to use the Toshiba Blu-ray Player, you have to go back to notebooks factory settings (including the Win 8 system). Then you should perform an update to Win 8.1. After that you could download the Toshiba Blu-ray Player- update (Win 8.1) package from Toshiba EU driver page.
If you dont want to perform this procedure, you could try an freeware software like VLC player.

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[SOLVED] Black screen after grub in Virtualbox guest install

Hi everyone,
I thought I'd give Arch a try and wanted to install it as a guest VM in Virtualbox. I downloaded the 2013.11.01 release ISO (checked md5 sigs) and went to install in my Virtualbox environment. I'm currently running Gentoo as the host (64-bit) and have 64-bit Windows 7, CentOS, and Ubuntu guests that all run without issue.
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If you'd like the VBox.log I can certainly post it, but I didn't see anything. I'm hoping this is something people have run across before.
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Last edited by sgt_b2002 (2013-11-19 19:34:41)

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Black Screen After Windows 8 64-bit Upgrade (Clean Install) on TouchSmart IQ508A (IQ500 series)

Hi there,
Just installed Windows 8 and am getting a black screen after booting up like many others. I currently have disabled the graphics driver and this has solved the black screen issue but I can no longer use my web cam for Skype (although web cam works for W8 Camera App oddly).
To date I have tried the following:
Loading up the latest Nvidia drivers from the Nvidia website
Attempting to use the drivers for Windows 7 both in compatability mode and normally. I unzipped SP44488 to get this working
I know many others are having this problem so I really would like someone from HP to respond and state whether a Windows 8 display driver for the Nvidia GE Force 9300M GS is being developed.
I ran the compatability wizard prior to the clean install and it came up with no issues so I am very disappointed I am having these problems.
I've found out that HP have a customised version of the above card so that explains why the Nvidia drivers dont work so I believe HP is therefore obligated to provide a driver.
If anyone else is having similar issues please respond as this will hopefully lead to more action.
cheers
Steve

I'm in the same boat. On my IQ804, the Nvidia GE Force 9300M GS card crashes when I use NVidia's latest Windows 8 driver and Microsoft's LIVE UPDATE drivers. I have to resort to the Standard VGA driver in order for the pc not to crash into a black screen.
I read on another forum you can try installing a July 2012 version of the driver from NVidia and that should solve the problem. I tried it once. Using the July 2012 version, the screen would stay on longer, but eventually it crashes into a black screen...but definitely more usable than the latest from NVidia and Microsoft.
I too have heard that HP used a customized version of the graphics card and that's why neither HP nor NVidia's drivers work.
I also tried installing the Nvidia GE Force 9300M GS drivers for Windows 7 that I downloaded from the HP website. It didn't work either. It actually failed to install altogether, saying my system is incompatible.
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Any help from HP??

Qosmio X870-149 - Black screen after Update to win 8.1

After an update to win 8.1 I got a black screen after login , the only thing I could do was to press zero during startup and make a recovery installation .
It took 40 houres , I do not know why it took so long , but when it was over, the HDD was completely empty , so I installed win 7 instead , since I had not made ??a recovery CD . The problem now is that I still get black screen in between , and thinking that it might be a heat problem , I still have warranty , but I do not know if it applies when I installed win 7 on the machine.
I still have a warranty on my toshiba Qosmio

Hi
Well, the warranty covers the hardware related problems. It does not cover any issues related to the software.
Now the open question is: why the black screen appears?
Is it hardware or software issue?
What happens if you access the BIOS?
Can you see anything on the screen?
Is something visible on the external monitor?

Black Screen after computer boots to Win XP With NX6600 VTD 256

My son recently purchased a new computer and gave his old one to me to salvage what I wanted.Since he just a few months ago purchased my NX6600 VTD 256 from me I naturally salvaged that first. I tried to install the NX6600 in my other son's computer without success. First the particulars:
MSI 845 Pro2 Mobo, 512 mb 133 Mhz Ram, 1.7 Ghz Intel CPU, Aopen AO350 12A PNF power supply, 350 watts with 18 amps on the 12 volt rail.
I did a fresh install of winXP on a freshly formatted HDD. Installed service pack 2, the latest intel drivers, and 5 different versions of the driver packages including ver 77.77 all with the same results.
After the computer boots I am intermittantly faced with a black screen after the WinXP logo disappears. This sometimes happens 3 times in a row before I get a working screen. After a good boot the NX6600 benchmarks good with very good marks!
I am at this point strongly suspecting the power supply is not up to the task, even though the specs for the NX6600 recommend a 350 watt power supply. Before I start removing all the hardware from the computer except for the NX 6600 to see if I have a hardware conflict, I doubt this because with the NX6600 installed without drivers I get a good boot every time.
I'm open for suggestions.

Thanks for the reply boss killer.
I tried what you suggested with a CRS power supply 300 watts with 15 amps on the 12 volt rail.
with the exact same results.
I then put the crs powersupply back into #1 son's old case reinstalled the nx6600 and gave it a go
Particulars for the old computer ECS K7VTA3 ver. 1 Mobo with 512 Mb DDR, nx6600VTD256 vid card and the CRS Power supply 300 watts with 15 amps on the 12 volt rail , and win XP pro service pack 2.
Funny the card works great without any problems with this setup! And the powersupply is 50 watts less and only 15 amps as compared to the other with 18!
I then pulled all the hardware out of #2's computer and tried it with only the memory, cpu, and NX6600 connected.
I had to boot 5 times before I had a working screen.
Now I'm thinking that there is somthing amiss with the NX6600 and the MSI 845 Pro2 ???
I'm thinking that I would be better off installing the K7VTA3 in #2 son's computer with the NX6600, since this works fine. When I did a benchmark with this setup it outperformed the *45 Pro 2 NX6600 combination By 300 points 2600 as compared to 2300 aqua mark points.
Isn't this fun?

[Solved] Amilo XI 2550 - Black screen after fresh install

Dear archlinux users,
I have been reading the archlinux wiki and forums since I started using arch several years ago. It was always possible to solve the problems I ran into by consulting these webpages, therefore a big thanks to the community for the provided help.
Two weeks ago I installed arch on a Fujitsu Siemens Amilo XI 2550. The first problem I ran into was that booting the live-cd resulted in a black screen and I could not even start with installing arch. This problem was solved with the kernel parameter 'nomodeset'.
The first boot of the freshly installed arch also resulted in a black screen after the GRUB menu which was perfectly displayed. After some searching (here and here and ...) I plugged in an external monitor and it showed the login screen. I then installed KDE because I thaught the problem might not show up with X and KDE running. After the login to KDE I realized that the brightness of the laptop display is nearly black but not totally. It seems as if the brightness is at a very low level, but brightness cannot be controlled with the Fn+F8 or Fn+F9 commands. But I see a OSD that indicates that the controls are used but without effect. So at the moment it is only possible to work on the laptop with another display connected to it.
Maybe of use:
ls /sys/class/backlight/
acpi_video0
radeon_bl0
less /sys/class/backlight/acpi_video0/bl_power
0
less /sys/class/backlight/acpi_video0/actual_brightness
7
less /sys/class/backlight/acpi_video0/brightness
7
less /sys/class/backlight/acpi_video0/max_brightness
7
less /sys/class/backlight/radeon_bl0/bl_power
0
less /sys/class/backlight/radeon_bl0/actual_brightness
255
less /sys/class/backlight/radeon_bl0/brightness
255
less /sys/class/backlight/radeon_bl0/max_brightness
255
dmesg | grep drm
[ 0.736559] [drm] Initialized drm 1.1.0 20060810
[ 0.743608] [drm] radeon kernel modesetting enabled.
[ 0.743678] fb: switching to radeondrmfb from VESA VGA
[ 0.744054] [drm] initializing kernel modesetting (RV630 0x1002:0x9583 0x1734:0x1107).
[ 0.744065] [drm] register mmio base: 0xCFEF0000
[ 0.744067] [drm] register mmio size: 65536
[ 0.744172] [drm] Detected VRAM RAM=256M, BAR=256M
[ 0.744174] [drm] RAM width 128bits DDR
[ 0.744257] [drm] radeon: 256M of VRAM memory ready
[ 0.744259] [drm] radeon: 512M of GTT memory ready.
[ 0.744275] [drm] Loading RV630 Microcode
[ 0.744345] [drm] Internal thermal controller without fan control
[ 0.744386] [drm] radeon: power management initialized
[ 0.744389] [drm] GART: num cpu pages 131072, num gpu pages 131072
[ 0.762830] [drm] PCIE GART of 512M enabled (table at 0x0000000000040000).
[ 0.762873] [drm] Supports vblank timestamp caching Rev 2 (21.10.2013).
[ 0.762874] [drm] Driver supports precise vblank timestamp query.
[ 0.762937] [drm] radeon: irq initialized.
[ 0.794780] [drm] ring test on 0 succeeded in 1 usecs
[ 0.795253] [drm] ib test on ring 0 succeeded in 0 usecs
[ 0.795942] [drm] radeon atom DIG backlight initialized
[ 0.795945] [drm] Radeon Display Connectors
[ 0.795947] [drm] Connector 0:
[ 0.795948] [drm] LVDS-1
[ 0.795950] [drm] DDC: 0xac0 0xac0 0xac4 0xac4 0xac8 0xac8 0xacc 0xacc
[ 0.795951] [drm] Encoders:
[ 0.795952] [drm] LCD1: INTERNAL_LVTM1
[ 0.795953] [drm] Connector 1:
[ 0.795954] [drm] DIN-1
[ 0.795955] [drm] Encoders:
[ 0.795956] [drm] TV1: INTERNAL_KLDSCP_DAC2
[ 0.795957] [drm] Connector 2:
[ 0.795958] [drm] HDMI-A-1
[ 0.795960] [drm] HPD1
[ 0.795961] [drm] DDC: 0x7e50 0x7e50 0x7e54 0x7e54 0x7e58 0x7e58 0x7e5c 0x7e5c
[ 0.795963] [drm] Encoders:
[ 0.795964] [drm] DFP1: INTERNAL_KLDSCP_TMDS1
[ 0.795965] [drm] Connector 3:
[ 0.795966] [drm] VGA-1
[ 0.795968] [drm] DDC: 0x7e40 0x7e40 0x7e44 0x7e44 0x7e48 0x7e48 0x7e4c 0x7e4c
[ 0.795969] [drm] Encoders:
[ 0.795970] [drm] CRT1: INTERNAL_KLDSCP_DAC1
[ 1.278449] [drm] fb mappable at 0xD0141000
[ 1.278451] [drm] vram apper at 0xD0000000
[ 1.278453] [drm] size 9216000
[ 1.278454] [drm] fb depth is 24
[ 1.278455] [drm] pitch is 7680
[ 1.278527] fbcon: radeondrmfb (fb0) is primary device
[ 1.726069] radeon 0000:01:00.0: fb0: radeondrmfb frame buffer device
[ 1.770030] [drm] Initialized radeon 2.39.0 20080528 for 0000:01:00.0 on minor 0
Until now and amongst others I tried the following things.
Using kernel parameters
video.use_native_backlight=1
video.use_native_backlight=0
acpi_osi=linux
acpi_backlight=vendor
and others I just cannot remember.
Masking backlight
systemctl mask systemd-backlight@backlight:acpi_video0.service
systemctl mask systemd-backlight@backlight:radeon_bl0.service
Setting bl_power
echo 1 > /sys/class/backlight/acpi_video0/bl_power
echo 1 > /sys/class/backlight/radeon_bl0/bl_power
Nothing of the above was improving the situation.
Your help on the problem would be highly appreciated.
Best regards
mgs
Last edited by mgs (2014-10-27 10:15:11)

Hello Trilby,
thanks for the reply.
Trilby wrote:If nomodeset worked with the installation medium, why haven't you tried that for the same problem on your installed system?
The kernel parameter 'nomodeset' results in a working display but without X support, due to the fact that with 'nomodeset' there is no KMS support and therefore no X. But nevertheless I tried it and as expected X did not start.
Trilby wrote:Could you also post information about your graphics card and what drivers you've installed.
The graphics card is a Radeon HD 2700 and according to the above dmesg log it is recognized as RV 630. The radeon module is loaded via /etc/mkinitcpio.conf and xf86-video-ati (1:7.5.0-1) is installed.
I hope the provided information is what you asked for, thanks for your help.
Best regards
mgs

270X Gaming - Black screen after driver install

I just recently purchased an MSI R9 270X Twin Frozr Gaming.
I physically installed the board and booted my PC. Windows started fine, albeit in VGA mode. I then proceeded to install the latest AMD drivers for the card (13.11 Beta). I made it through installation and then rebooted. When I rebooted, I got a blank, black screen after the "Starting Windows" screen. I was unable to boot windows, so I restored to last known configuration and tried again with different drivers (13.9) with the same result.
Does anyone know why windows hangs when it loads the display driver? Any help would be much appreciated.
Thanks
Windows 7 x64 SP1 (fresh install)
ASRock Z77 Extreme4
Core-i5 3570K (no overclock)
4x4GB Corsair Vengeance (stock profile)
Rosewill CAPSTONE 550W ([email protected])
MSI R9 270X Twin Frozr Gaming (S/N 602-V303-03SB1309077057)

Hi everyone. I just wanted to give you an update. It seems I have resolved the problem.
After attempting other fixes (fresh Windows install, MB BIOS update, etc), flashing the BIOS of the video card fixed the problem. I used the BIOS version
015.040.000.000.002887. I believe the BIOS the card shipped with is 015.039.000.000.002887. Anyway, there are no problems now. I was able to install Catalyst 13.11 Beta 9.5 with no problems and no black screens.
I got the BIOS and ATIWinflash from TechPowerUp. I'd post links, but I am too new to the board.
Thanks guys.

Error message when running HD-DVD player after clean win 7 install on P205-S6347

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Try to use the command ipconfig /renew in the cms (command dos box)
Also try this:
Control Panel > Administration Tools > Computer Management > Services & Applications > Services.
Scroll down this list to find 'WLAN Auto Config'
Double click on 'WLAN Auto Config' On the general tab, select from the start up type drop down menu, select 'Automatic'. Under Service Status click on 'Start'. Then 'Apply' these settings and exit from all open control panel windows.
Otherwise uninstall the Realtek driver in the device manager.
Then reboot the notebook.
Download the Realtek WLan driver again and install it.

HP Pavilion DV3 41700-EE Problem-Black Screen after installing graphic card driver

Hi,
Laptop Model : HP Pavilion DV3 41700-EE Entertainment series.
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also i went to AMD web site and get AMD Catalyst from their web site but nothing happened after the installation and i think they don't provide an appropriate driver for my lap top.
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Use the recovery manager to reinstall the original AMD graphics driver and Catalyst Control center.
****Please click on Accept As Solution if a suggestion solves your problem. It helps others facing the same problem to find a solution easily****
2015 Microsoft MVP - Windows Experience Consumer

MSI R9 270X - Black Screen after Win7 logo

Hello there.
About a week ago I upgraded my PC, buying several components and putting it to work. Here's the specs.
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Bios Version: Latest
Video Card: MSI Radeon R9 270X TwinFrozr OC Edition 2Gb
PSU: Don't know
12v rail Rating of listed PSU:
CPU: AMD FX 8350 4.0Ggz BE SkAM3+
Memory: 8Gb Crucial Ballistix DDR3-1600Mhz
SSD/ HDD: Western Digital WD10EZRX-00A8LB0 1TB
CPU COOLER: The one that came with the CPU
Raid Card: Onboard
Sound Card: Onboard
OC: (Yes / No) Don't know
Operating System: Win 7 SP 1 64
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Can someone help me out? I've tried to contact my vendor's technical support through mail but they're not answering. I fear that I'll have to report it as DOA and swap it out, which will take quite some time taking into consideration the way things tend to work around here.
EDIT - I don't have a 2nd system to test it on.

Nope. Not driver issue at all. I tested at least 3 different drivers, all with the same result. Besides, I used both Driver Fusion and Driver Cleaner and CClean to remove any non-deleted registry entries. Always got the same problem. Went as far as formating the drive and doing a clean Win install. The problem persisted.
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GTX590 Cant access NVIDIA control panel Black screen after 10 mins

Hi,
I recently purchased an MSI GTX590 and encountered this problem " Cant access NVIDIA control panel Black screen after 10 mins". I am running Windows7 Ultimate SP1.
I did have an xfire setup of 2xHD6970's, I uninstalled all the old drivers then used driver sweeper to clean out any remaining folders, also uninstalling them from device manager.
Next I installed the latest version of drivers from the NVIDIA site only to find that I am stuck in safe mode resolutions for my screen I cant access the NVIDIA control panel as it is saying " You are not currently using a display attached to an Nvidia GPU ". In device manager it states that
"Windows has stopped this device because it has reported problems. (Code 43) ".
I have now uninstalled and reinstalled about 6 different versions of drivers from NVIDIA including the latest BETA drivers which all have the same issue??????
I have also gone to the MSI site and downloaded their latest recommended drivers for the GTX590 NVIDIA Graphics Drivers Version 267.91 which are the only ones that seem to work as in it fixes the screen to the proper resolution and lets me into the NVIDIA control panel yet after about 10-15 mins the screen will go black or the computer will just freeze. Rebooting causes the same issue after 10-15mins
I have noticed a few others out there experiencing the same problem but no fixes as of yet any ideas??

Thankyou for the reply,
Tested the card in another working machine capable of running and its fine I am sure the PSU I have is more than capable of running this card I ran 2 6970's in xfire on the same PSU and motherboard with no problems.
I am running it on an 40"BRAVIA LCD and am using the DVI to HDMI converter that came with the GTX590 and I have also tried it with an DVI to HDMI cable also.
The system is stable under the latest NVIDIA drivers but the display drivers aren't recognized under device manager and the screen resolution is still stuck in the safe mode size, they are shown up as having the same "error 43" and I still can't get access to the NVIDIA control panel.
I strongly believe this is a driver issue or an issue relating to software within windows. To give you a rundown on several things that I have tried to isolate or fix the issue with is in a list here:
1. Installed every different version of drivers on an fresh install of windows7 including the latest Beta drivers
2. Tried to run the GTX590 on another machine and it runs using windows7
3. Run different graphics card setup using the same PSU RAM and mb on windows7 no problems.
4. Run the gfx card on only 1 gpu no change.
5. Last step I will take is to install Windows7 without the SP1 as I have read elsewhere that similar problems have been fixed by doing this if that don't work might just sell my soul to the devil n see if he can fix it lol.

Black screen after windows auto update

New laptop in use for 3 weeks. After Windows auto update restart I get to splash screen and am able to enter Windows password to log onto desktop. After successfully entering password I am not able to view my desktop; I get the black screen with cursor function; cursor disappears when moved within an inch of left or right of screen (seems to go behind something). I believe I am at the desktop but just not able to view it, because I receive app popups on the black screen (need to update McAfee, etc).
In safe mode I restored to pre auto update date; manually installed all Windows updates; worked fine until NEXT auto update, same problem.
Graphics Card: Stock Intel HD Graphics
Monitor: Generic PnP
Why would it be fine with the manual update and not after auto update?
I do not have an external monitor to attach this laptop for diagnosis. I have run windows partition checks and hard drive partition checks with no issues to resolve.
I did get an error message once when running a diagnosis (can't remember which) : Windows Update Error 0x80070490
No real luck finding anyway for me (the average Joe) to resolve this issue.
If this is a harddrive issue I don't want to keep pussyfooting around while my warranty window shrinks.
I have downloaded driver updates from HP, but cannot get the Synaptics Touchpad driver to download. I don't think this is my issue though.
I am going to manually update all my drivers then manually update Windows. We will see what happens on the next auto update.
Please advise if this is an issue I need to just give up on and return this laptop for replacement. It seems like this is not a completely unheard of issue, but I'm shocked at what we are asked to do to attempt to resolve it. Out of my depth.

Hi @Justanothermom
Welcome to the HP Support Forums!
I understand that you are having troubles with a black screen after an update. I am happy to help you with this.
Firstly, there is nothing wrong with modifiying your update settings. I was going to suggest it myself as I read through your post, and then saw you ask the question. Sometimes updates can have unintended results by the creator. With all the different combinations of hardware, and the fact that updates come from different sources, it is one of those things that is hard to completely control.
Please see the following for how to make adjustments to your update settings.
Turn automatic updating on or off - windows.microsoft.com
Or if you know which update seems to be causing the issue you can take a look at this page:
win 8.1 August 12 updates - black screen after 2nd reboot - answers.microsoft.com
Let me know if this helps at all.
Malygris1
I work on behalf of HP
Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
Click Kudos Thumbs Up on the right to say “Thanks” for helping!

Lenovo G560 - Issue with won't boot and black screen after HDD upgrade

Lenovo G560 - Issue with won't boot and black screen after HDD upgrade.
What happen: My laptop was working fine, no blue screen issue, no funny business at all. I bought a new SSD Intel 120 GB and thought it would be a good idea to replace the HDD. I shutdown and disconnected the power adapter, waited a couple of minutes and removed the battery. I opened up the back case and replaced the HDD. And put all the screws back and put the battery back in.
Problem: The very first time I turned the power on, nothing happens besides a black screen. I pressed the dvd drive it works and opens up and closes. I waited for about 30 mins and still has blac screen. When I mean black screen, no bios menu, no logo, just a black screen with the fan sound on.
I have tried these:
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2. I tried putting back my old 2.5" and nothing but black screen.
Thoughts and suggestions?
Solved!
Go to Solution.

Hi Autoexit173,
Welcome to Lenovo Community!
As per the query we understood that you are facing issue with system not booting in your Lenovo G560 laptop.
As you have mentioned that the system not booting, please try to remove the RAM and turn on the system and check if you can hear any beep sound. Also try to clean the RAM slots and check for the issue.
Click here for the steps to remove the RAM and refer page number 40.
Hope this helps. Do post back if issue persists!
Best regards,
Ashwin.S
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Black Screen After Upgrading to Windows 8

Hi
I'm experiencing a black screen after upgrading a Dell N5050 B890 to Windows 8.
Tried to refresh the installation but the problem persited. re-installed the Windows 8, the machine logged in successfully but the problem arose again after reboot.
Urgent assistance needed

This problem is solved...
I guess the problem is concerned with the display module controller in the BIOS which is having a slight compatibility issue with windows 8.
This issue is solved by updating the BIOS of your Laptop/PC to the latest version. You can download the latest BIOS from the website of the Laptop company/Motherboard Company.
But for updating the BIOS, you have to start your computer/Laptop for at least one time in Normal Mode. So here are the steps to do so...
1) Boot the Laptop/PC.
2) After the boot screen (The Circle Animation & Windows 8 logo), you will be presented by the lovely & awesome blank screen.
3) Wait for 1 minute so that drivers load into the memory.
4) Press the Power button of your laptop/PC for only a moment (Just Press and release it quickly. Don't hold. We don't want to shut down).
5) This will force the laptop/PC to go into Sleep mode.
6) When the laptop/PC goes in sleep, the laptop fan & other sounds will stop.
7) After 4-5 seconds, press the power button again & release it quickly.
8) Voilllaa!!! The laptop/PC starts & you are presented with the lock screen. Now..... Login! What are you waiting for! :P
This is not the permanent solution. It just lets you start you Laptop/PC.
After updating the BIOS, I strongly suggest that you must download the latest graphics driver for your Computer/Laptop to avoid any further issues.

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