Black Screen after I shut and open the lid
Recently I updated the driver of my graphics card. Earlier it was showing my graphics to be AMD HD 6490M series but after update it shows graphics to be AMD Radeon HD 7400M Series. And I did theupdate from official AMD website.
Everything works fine except that when I close the lid so as to send the laptop to sleep and then, when I re-open the lid I get a black screen and only way to get rid of it is to force close the laptop using the power key.
Once I faced the problem I reverted back to the graphics driver that is provided in HP support site. In the original driver this problem is solved but I face another problem. After switching on the laptop and working for about 5-10 minutes I get an error message stating - "Catalyst Control Center has stopped working".
Kindly someone help me. And please don't suggest me to do factory reset.
Its very difficult to reinstall all the sftwares that I have.
@A_Dash ,
Hello and thank you for posting on the HP support forums.
Did you go an physically change the graphics card on your notebook?
If not do a system restore and roll back to the previous driver.
Using Microsoft System Restore (Windows 7)
If this fails to resolve the issue you will want to do a full system recovery back to the original configuration.
The drivers on the system are normally proprietary so if you are upgrading from the AMD website or other source you will find issues.
Thanks again for posting and have a great day.
Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
D5GR
I work on behalf of HP
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Go to Solution.hey Mithrandir,
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Hi there @robert15
Welcome to the HP Support Forums! It is a great place to find the help you need, both from other users, HP experts and other support personnel.
Please post the full product number for your notebook. See the following, if you need help with that information.
How Do I Find My Model Number or Product Number?
Give this a try, and let me know if there is any change. HP Notebook PCs - Computer Does not Start (Windows 7, Vista, XP)
Also try booting the notebook into safemode and see if proceeds normally.
HP Notebook PCs - Entering Safe Mode (Windows 7)
Malygris1
I work on behalf of HP
Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
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Lisa1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
Don't be put off merely by the seeming complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.
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3. Below are instructions to run a UNIX shell script, a type of program. All it does is to collect information about the state of the computer. That information goes nowhere unless you choose to share it. However, you should be cautious about running any kind of program (not just a shell script) at the behest of a stranger. If you have doubts, search this site for other discussions in which this procedure has been followed without any report of ill effects. If you can't satisfy yourself that the instructions are safe, don't follow them. Ask for other options.
Here's a summary of what you need to do, if you choose to proceed:
Copy a line of text in this window to the Clipboard.
Paste into the window of another application.
Wait for the test to run. It usually takes a few minutes.
Paste the results, which will have been copied automatically, back into a reply on this page.
The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.
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5. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
6. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
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{/{S*/,},}L*/Lau* -type f' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' '-L /S*/L*/{C*/Sec*A,E}* {/,}L*/{A*d,Ca*/*/Ex,Compon,Ex,In,iTu,Keyb,Mail/B,P*P,Qu*T,Scripti,Sec,Servi,Spo,Widg}* -type f -name Info.plist' '/usr/lib -type f -name *.dylib' `awk "${s[31]}"<<<${p[23]}` "/e*/{auto,{cron,fs}tab,hosts,{[lp],sy}*.conf,pam.d/*,ssh{,d}_config,*.local} {,/usr/local}/etc/periodic/*/* /L*/P*{,/*}/com.a*.{Bo,sec*.ap}*t /S*/L*/Lau*/*t .launchd.conf" list getenv /Library/Preferences/com.apple.alf\ globalstate --proxy '-n get default' -I --dns -getdnsservers\ "${p[N5]}" -getinfo\ "${p[N5]}" -P -m\ / '' -n1 '-R -l1 -n1 -o prt -stats command,uid,prt' '--regexp --only-files --files com.apple.pkg.*|sort|uniq' -kl -l -s\ / '-R -l1 -n1 -o mem -stats command,uid,mem' -i4TCP:0-1023 com.apple.dashboard\ layer-gadgets '-d /L*/Mana*/$USER&&echo On' '-app Safari WebKitDNSPrefetchingEnabled' );N1=${#c2[@]};for j in {0..8};do c2[N1+j]=SP${p[j]}DataType;done;N2=${#c2[@]};for j in 0 1;do c2[N2+j]="-n ' syscall::'${p[33+j]}':return { @out[execname,uid]=sum(arg0) } tick-10sec { trunc(@out,1);exit(0);} '";done;l=(Restricted\ files Hidden\ apps 'Elapsed time (s)' POST Battery Safari\ extensions Bad\ plists 'High file counts' User Heat System\ load boot\ args FileVault Diagnostic\ reports Log 'Free space (MiB)' 'Swap (MiB)' Activity 'CPU per process' Login\ hook 'I/O per process' Mach\ ports kexts Daemons Agents launchd Startup\ items Admin\ access Root\ access Bundles dylibs Apps Font\ issues Inserted\ dylibs Firewall Proxies DNS TCP/IP Wi-Fi Profiles Root\ crontab User\ crontab 'Global login items' 'User login items' Spotlight Memory Listeners Widgets Parental\ Controls Prefetching );N3=${#l[@]};for i in 0 1 2;do l[N3+i]=${p[5+i]};done;N4=${#l[@]};for j in 0 1;do l[N4+j]="Current ${p[29+j]}stream data";done;A0() { id -G|grep -qw 80;v[1]=$?;((v[1]==0))&&sudo true;v[2]=$?;v[3]=`date +%s`;clear >&-;date '+Start time: %T %D%n';};for i in 0 1;do eval ' A'$((1+i))'() { v=` eval "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};A'$((3+i))'() { v=` while read i;do [[ "$i" ]]&&eval "${c1[$1]} ${c2[$2]}" \"$i\"|'${c1[30+i]}' "${s[$3]}";done<<<"${v[$4]}" `;[[ "$v" ]];};A'$((5+i))'() { v=` while read i;do '${c1[30+i]}' "${s[$1]}" "$i";done<<<"${v[$2]}" `;[[ "$v" ]];};';done;A7(){ v=$((`date +%s`-v[3]));};B2(){ v[$1]="$v";};for i in 0 1;do eval ' B'$i'() { v=;((v['$((i+1))']==0))||{ v=No;false;};};B'$((3+i))'() { v[$2]=`'${c1[30+i]}' "${s[$3]}"<<<"${v[$1]}"`;} ';done;B5(){ v[$1]="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d: <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F: ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`grep -Fv "${v[$1]}"<<<"$v"`;};C0(){ [[ "$v" ]]&&echo "$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { v=`sed -E "$s"<<<"$v"`&&C1 1 $1;};for i in 1 2;do for j in 2 3;do eval D$i$j'(){ A'$i' $1 $2 $3; C'$j' $4;};';done;done;{ A0;A2 0 $((N1+1)) 2;C0;A1 0 $N1 1;C0;B0;C2 27;B0&&! B1&&C2 28;D12 15 37 25 8;A1 0 $((N1+2)) 3;C0;D13 0 $((N1+3)) 4 3;D23 0 $((N1+4)) 5 4;for i in 0 1 2;do D13 0 $((N1+5+i)) 6 $((N3+i));done;D13 1 10 7 9;D13 1 11 8 10;D22 2 12 9 11;D12 3 13 10 12;D23 4 19 44 13;D23 5 14 12 14;D22 6 36 13 15;D22 7 37 14 16;D23 8 15 38 17;D22 9 16 16 18;B1&&{ D22 11 17 17 20;for i in 0 1;do D22 28 $((N2+i)) 45 $((N4+i));done;};D22 12 44 54 45;D22 12 39 15 21;A1 13 40 18;B2 4;B3 4 0 19;A3 14 6 32 0;B4 0 5 11;A1 17 41 20;B7 5;C3 22;B4 4 6 21;A3 14 7 32 6;B4 0 7 11;B3 4 0 22;A3 14 6 32 0;B4 0 8 11;B5 7 8;B1&&{ A2 19 26 23;B7 7;C3 23;};A2 18 26 23;B7 7;C3 24;A2 4 20 21;B7 6;B2 9;A4 14 7 52 9;B2 10;B6 9 10 4;C3 25;D13 4 21 24 26;B4 4 12 26;B3 4 13 27;A1 4 22 29;B7 12;B2 14;A4 14 6 52 14;B2 15;B6 14 15 4;B3 0 0 30;C3 29;A1 4 23 27;B7 13;C3 30;D13 24 24 32 31;D13 25 37 32 33;A2 23 18 28;B2 16;A2 16 25 33;B7 16;B3 0 0 34;B2 21;A6 47 21&&C0;B1&&{ D13 21 0 32 19;D13 10 42 32 40;D22 29 35 46 39;};D13 14 1 48 42;D12 34 43 53 44;D22 0 $((N1+8)) 51 32;D13 4 8 41 6;D12 26 28 35 34;D13 27 29 36 35;A2 27 32 39&&{ B2 19;A2 33 33 40;B2 20;B6 19 20 3;};C2 36;D23 33 34 42 37;B1&&D23 35 45 55 46;D23 32 31 43 38;D12 36 47 32 48;D13 20 42 32 41;D13 14 2 48 43;D13 4 5 32 1;D22 4 4 50 0;D13 14 3 49 5;D12 26 48 59 49;B3 4 22 57;A1 26 46 56;B7 22;B3 0 0 58;C3 47;D23 22 9 37 7;A7;C2 2;} 2>/dev/null|pbcopy;exit 2>&-
Copy the selected text to the Clipboard by pressing the key combination command-C.
7. Launch the built-in Terminal application in any of the following ways:
Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.
8. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter
exec bash
and press return. Then paste the script again.
9. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return three times at the password prompt. Again, the script will still run.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
10. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line
[Process completed]
to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report the results. No harm will be done.
11. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
At the top of the results, there will be a line that begins with the words "Start Time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
12. When you post the results, you might see the message, "You have included content in your post that is not permitted." It means that the forum software has misidentified something in the post as a violation of the rules. If that happens, please post the test results on Pastebin, then post a link here to the page you created.
Note: This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed. -
So, yesterday while playing a game of league of legends my Mac stopped running. After I resetted it, I got black screen after it the chime + loading bal.
So far I've tried:
CMD+R => black screen
Holding shift => black screen
Holding Alt => chosing the HR, the repair disk, or the original CD to reintsall => black screen
Holding S => got to the terminal, did the check up, it said it was ok, restarted => black screen
Took off the power cable, waiting at least 15 seconds, and everything back on => black screen
Holding Alt Cmd + p + R => black screen after restart
Removed 1 of the memories, then testen, same with the other one => black screen
I'm pretty much out of ideas at this point. Anything I've overlooked?Any white text?
Startup - Black Screen/White Text
Startup – Red Screen
Startup Issues - Resolve
Startup Issues - Resolve (2)
Startup Issues - Resolve (3)
Restart the computer holding down the command - option/alt - P - R keys before the grey screen appears. Continue to hold until you hear the startup chime for the second time.
Reset NVRAM/PRAM
Try a SMC reset. The article covers when this is required, but doing this will not affect anything.
Reset SMC -
Screen goes black, shut the lid for a few minutes, open the lid the turn on chime comes on and the screen comes back to life. The computer itself has continued to update just no screen. After a few minutes goes black again. Is logic board going bad or graphic card issue? Trying to decide if computer is worth repairing as it was made in 2007.
It does sound like you might have a faulty video connection. See if you can make a Genius Bar appointment at your local Apple Store.
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Just upgraded to OSX 10.9 mavericks on macbook pro mid 2011 version. Having a big issue here that whenever my mac comes back from sleep, i.e after I open the lid, the screen flickers and there is an error of Finder not opening properly. Any fix to this?
My daughter has had her Razr for about 9 months now. About two weeks ago she picked up her phone in the morning on her way to school when she noticed two cracks, both starting at the camera lens. One goes completely to the bottom and the other goes sharply to the side. She has never dropped it and me and my husband went over it with a fine tooth comb. We looked under a magnifying glass and could no find any reason for the glass to crack. Not one ding, scratch or bang. Our daughter really takes good care of her stuff, but we still wanted to make sure before we sent it in for repairs. Well we did and we got a reply from Motorola with a picture of the cracks saying this was customer abuse and that it is not covered under warranty. Even though they did not find any physical damage to back it up. Well I e-mailed them back and told them I did a little research and found pages of people having the same problems. Well I did not hear from them until I received a notice from Fed Ex that they were sending the phone back. NOT FIXED!!! I went to look up why and guess what there is no case open any more for the phone. It has been wiped clean. I put in the RMA # it comes back not found, I put in the ID #, the SN# and all comes back not found. Yet a day earlier all the info was there. I know there is a lot more people like me and all of you, but they just don't want to be bothered so they pay to have it fix, just to have it do it again. Unless they have found the problem and only fixing it on a customer pay only set up. I am furious and will not be recommending this phone to anyone. And to think I was considering this phone for my next up grade! NOT!!!!
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MBA screen flashes black for about 2 seconds after I open the lid from sleep?
My MBA has recently started flashing a black screen for about 2 seconds after I open the lid. This seems to happen after the MBA has been asleep for a while. It doesn't seem to effect the performance (at least not yet). Any suggestions?
Have also since found out that to start FF4 in safe mode you just hold shift whilst double-clicking the icon. We only find these things out after the event, murphy's law!
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Lenovo G560 - Issue with won't boot and black screen after HDD upgrade
Lenovo G560 - Issue with won't boot and black screen after HDD upgrade.
What happen: My laptop was working fine, no blue screen issue, no funny business at all. I bought a new SSD Intel 120 GB and thought it would be a good idea to replace the HDD. I shutdown and disconnected the power adapter, waited a couple of minutes and removed the battery. I opened up the back case and replaced the HDD. And put all the screws back and put the battery back in.
Problem: The very first time I turned the power on, nothing happens besides a black screen. I pressed the dvd drive it works and opens up and closes. I waited for about 30 mins and still has blac screen. When I mean black screen, no bios menu, no logo, just a black screen with the fan sound on.
I have tried these:
1. Unplugged everything - battery, adapter, and pressed the power on button for about 60 seconds, nothing, the laptop turns on with the LED display on for both on and battery LED's. But nothing but black screen, no sound of windows loading just the fan and black screen.
2. I tried putting back my old 2.5" and nothing but black screen.
Thoughts and suggestions?
Solved!
Go to Solution.Hi Autoexit173,
Welcome to Lenovo Community!
As per the query we understood that you are facing issue with system not booting in your Lenovo G560 laptop.
As you have mentioned that the system not booting, please try to remove the RAM and turn on the system and check if you can hear any beep sound. Also try to clean the RAM slots and check for the issue.
Click here for the steps to remove the RAM and refer page number 40.
Hope this helps. Do post back if issue persists!
Best regards,
Ashwin.S
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When updating my IOS 5.1.1 to IOS 6 and after the download completed the updating of the iphone couldn't be completed for unknown error and the device froze and all i have now is a black screen with an apple and a meter that shows no progress I can't switch off my iphone or do anything!!!
Hi,
I had a similar problem last week with my nice shiny 3 week old iPhone 6. I noticed the Apple logo was on the screen, but it did not progress like a normal boot up. I restarted the phone, and it showed the Apple logo, then a red screen then cycled back to the logo and kept looping. I got the phone to the iTunes connection stage by keeping hold of the power button and the home button until the apple logo appeared then kept holding the home button. iTunes recognised the phone, and wanted to restore, but this was unsuccessful because the phone would keep looping to the red screen and iTunes failed. After loads of Apple support, I was told it was a hardware failure, and like you I live more than an hour away from the store. None the less, I made an appointment with the Genius bods, and they replaced the phone. They said they had never heard of the problem, but really, take a look at these forums and you will see that it is a common problem and I suspect they are keeping it under wraps...
My issue is that as a disappointed customer with faulty goods, why should i have to stick to an appointment to get it replaced? What other store would you have to do this?
The "Genius" didn't even want to see the phone powered up before offering a replacement... Oh, and it turned out they didn't have the exact same model as a replacement so they were going to send me out of the store empty handed.... I kicked off BIG time, and they very reluctantly gave me a phone from the sales stock, rather than the repairs stock..
Not a happy Apple customer anymore, and I feel the more people who know about the lack of service and customer care the better. They need to get off there high horse and join the real world!
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