Black screen after installing firefox stub 33.0.exe on windows 7

can't start in safe mode or do anything as suggested as screen is totally black, no options except minimize and close, it was working fine before I upgraded the version. pls help!

hello, maybe that's an issue with hardware acceleration - first please try [[Upgrade your graphics drivers to use hardware acceleration and WebGL|updating your graphics driver]], or in case this doesn't solve the issue or there is no new version available at the moment, start firefox into safemode '''by pressing the shift key while the application is launching''' & disable hardware acceleration in the firefox ''menu ≡ > options > advanced > general'' (that setting will take a restart of the browser to take effect).
[[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]]

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