Black screen and flashing red light

A couple of days ago my bb torch 9860 suddenly turned off and when I turned it on the battery was completely drained.
I took it home and hooked it up to a charger. After 8 hours the battery was still charging. Upon removel the BB would display a battery drained message within 2 minutes. This was weird since the BB was about 3 months old. I decided to get a new battery. This didn't solve the problem. The store where I bought the battery told me that there was a problem concerning re-calibration. However they were unable to perform that fix. I took the BB home and decided to try something myself.I followed the steps of this web page: http://forums.crackberry.com/blackberry-bold-9000-f83/how-re-calibrate-blackberry-battery-643307/, but that unfortunatly made my problem worse. All my BB torch does now is flash the red light every once in a while with battery and the power cable in. When i remove the battery once in a while i get a screen displaying an empty battery with a red cross in it. Please help me, i tried to connect to the computer and reinstall BB device software and it fails. I have no clue what to do. Maybe someone can help me send the BB to a Blackberry factory, I have no clue how to do that.
Thanks in advance!!!

Hi and Welcome to the Community!
Given what you describe, it's likely that your BB has a physical defect. The only way to seek warranty hardware level support is via the reseller from which you purchased it...they are 100% responsible for all of your hardware and warranty support. They can arrange to have it sent to the factory if that is what is required.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Hi MacGruff69
That has all the classic signs of unseated, improperly seated or bad RAM.
Laying the iMac face down on a soft towel and reseat the module(s) by pressing real hard on each one with both thumbs, then closing the ejector clips and replacing the cover.
http://support.apple.com/kb/HT1432
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http://eshop.macsales.com/shop/apple/memory/iMac/IntelCore_2Duo
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Power down, unplug if needed.
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This question was solved.
View Solution.

Hi @mikeyh25
Thank you for your query, I will do my best to help!
I understand that when you start up your notebook you get a black display with no error messages,but you see the Caps Lock light flashing.
Here is a link to assist you. Computer does not start and the LEDs blink or the computer beeps.
Best of Luck!
Sparkles1
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

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lrbwiner

John_Clark wrote:
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Hello,
Firstly...
truckin-on wrote:
Does RIM care about these failure issues at all I wonder?
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Obtain access to a known good and identical BB...use your battery in it and see what happens
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http://crackberry.com/blackberry-101-lecture-12-how-reload-operating-system-nuked-blackberry
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yimhim wrote:
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Message was edited by: w7ox

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Click " Like " if you want to Thank someone.
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Hello Rfuz49,
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Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
Dunidar
I work on behalf of HP
Find out a bit more about me by checking out my profile!
"Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong." ~ Donald Porter

Mac book pro won't turn on black screen and capslock key on

Macbook pro won't turn on - black screen and caps lock light is on

Hi Daleobrien73,
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Black screen and flashing red light

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