Black screen and no illumination on keyboard

My macbook pro now when i press the power button doesnt have any lights come on the keyboard and the screen remains black. The battery indicator lights and the charger light works fine and I can hear the fan, but still the black screen and no illumination. I'm not sure of even the first thing to do as I am still fairly new to Macintosh. The computer isn't new I received it from my mother who hardly used it and had it for just about a year. I would really appreciate any help since this machine has made a huge difference in my student way of life. Thank you in advance for any help or advice. -Jenna

You may have to take the computer to the Apple store to have it checked.
You can try to reset SMC.
Reset SMC. http://support.apple.com/kb/HT3964
Choose the method for:
"Resetting SMC on portables with a battery you should not remove on your own".
Best.

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Bootup with Black Screen and No Light from Keyboard

I did an update on my Mac tonight and it rebooted. My MacBook Air is set up reboot from bootcamp with Windows 7 Professional. There was the blinking cursor and then the Microsoft loading up green horizontal progress bar. Then the ready to use music was played but the whole screen went out with keyboard having no light. It seems that windows was booted up all right but there is a problem with the screen driver or something. How can I fix this?
I had this problem before when Windows 7 on bootcamp did a recent update about a week ago. The screen went dark - same problem. I went into Mac side to run my latest Parallel version. It booted up Windows & fine but the wimdows was not recognized as genuine. I called Microsoft and got the key to re-actuvate Windows fine with driver updates. Then when I rebooted from bootcamp, Winodws 7 came on all right like I had before windows update.
Now I cannot resolve the second time with black screen as the windows 7 was genuine when I open windows 7 with Parallel on Mac side. I do not know how to fix it now. Please advise and help.

Hey Rollino,
Sounds like you're in the "firmware trap" There were a lot a sites about this but this appears to have most of the info/procedures:
http://www.macintouch.com/panfirmware.html
The main trick is to use an external monitor and reinstall the firmware altho' some of the other tricks might help.
BTW Welcome to Apple Discussions.
Good luck.
Richard
Message was edited by: spudnuty

My Air won't start. Black screen and no lights on keyboard!

I've been in Hawaii for a week, coming from Utah, so not sure if humidity had anything to do with this or not? But my MacBook Air had been working fine. I went to turn it on last night and nothing. So I thought battery was dead. Plugged in power cord and it started charging. Waited a few min and tried to start, nothing. Waited 30 min, nothing. Unplugged cord and tried. Nothing. This morning cord light stays green, indicating full battery, but still nothing. It has been sitting on a desk for two days and hasn't been touched. Wasn't able to afford insurance when I forked out $1400 for this guy. Any suggestions? Thank you so much!

In such a case, diagnosis is extremely limited, since charger indicates a full charge on the LiPo cells, and you get no powerup sounds then the monitor is eliminated,
.....inside the Air it is extremely simple...battery cells a logic board and speakers, fan, and SSD. Very likely you logic board is dead.
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Recently loaded Lion on my laptop and now my computer crashes often. Black screen and keyboard lights up. Any ideas on what's wrong and how to fix this?

Recently loaded Lion on my laptop and now my computer crashes often. Black screen and keyboard lights up. Any ideas on what's wrong and how to fix this?

Everytime this happens Ihave to power down and restart! Any ideas would be appreciated!

TS3533 How can I shut down my PowerBook wiyh retina display in case of black screen and nonresponsive keyboard after sleep?

Installed OS 10.82 and EFI update and put the system to sleep. Trying to wake it again resulted in black screens and an irresponsive keyboard: there seems to be no way to shut the system down in this case. My solution was to unplug the machine and let it blow the fans and run "by itself" untill it after several hours shut down because of low battery charge. After plugging it in again, it would start on key board command and now works fine.
Question: Is emptying the battery really the only way shut the laptop down in this case?

All you should need to do is push and hold the on/off button for a few seconds. It should shut it down cold.
If it doesn't you may have a defective machine.

Pro won't start. Instead get a black screen and a beeping every 2 seconds. LIght at front right corner of keyboard flashes in sequence with beeping.

Pro won't start. Instead get a black screen and a beeping every 2 seconds. Light at front right corner of keyboard flashes in sequence with beeping.

If it is giving a single beep every two seconds, then it is not seeing any of the memory. You could try taking the back off, remove the memory module and reinsert to see if that corrects the problem. Or just take it to an Apple store genius bar and have the techs do that for you.
If you are uncertain about working on the memory modules, you can find on-line videos for doing so at OWC, http://www.macsales.com where you can see the procedure for your year, make and model of MacBook Pro.

Screen problems - black screen and lock-up (plus HDMI issues)

Hi, I'm not sure if these are related to the same fundamental issue, but they are both serious problems that need resolution.
I have a new mid-2012 MBPretina. I am on all the latest updates (10.8.2).
The first problem is the most recent, and the most serious problem. Since I updated the Java a couple of days ago I've been experiencing random black screens and lock-ups. Essentially, what happens is that sometimes when I perform an action (opening an app, clicking a link on a webpage, performing other kinds of in-app actions, etc.) the computer screen will go black. About half the time I can, through my own memory, try keyboard combinations to quit or force quit the most recently used app (the one where the action was just performed), and I will get some glimpse of the underlying apps, while the menubar and other areas will remain black until I move a window on top of the black space. Sometimes no key combinations work and I am forced to perform a hard restart with the power button. This is a serious issue, obviously, since I will lose current work/progress in my apps. I'm not sure if this is because of the new Java update, or has to do with something else, but it started happening shortly thereafter, over the last 2 days. I work most of my waking day on my laptop, and this "black screen of death" has happened about 5 or 6 times a day.
The second problem I have been experiencing since I starting using my MBPr with external HDMI displays in August/September. The problem is that I will plug the MBPr into an HDMI display, the screen will temporaliy go black, and then bring me to the login screen (as if it's crashing, albeit softly). This happens about 1 out of 4 times nowadays.
How can I fix these problems, especially the first?

UPDATE:
Clearly there's a problem because a third of the way through a clean reinstallation from scratch it black screened again. Hmmmm.
Now this is not good. Problem is I can't rule out potential updates from Apple that might have caused this either.
The search for solutions continues.

A movie I bought a while ago will no longer play, instead it just shows a black screen and no audio. All of the other movies in my library play fine. Any ideas as to whats going on or how to fix it? Thanks for any help.

A movie I bought a while ago will no longer play, instead it just shows a black screen and no audio. All of the other movies in my library play fine. Any ideas as to whats going on or how to fix it? Thanks for any help.

Hi 22chill,
I recommend that we delete and re-download the movie from your purchase history:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/HT2519
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Matt M.

My ipod 5th gen ios 7.0.6 crashed and keeps going from the apple logo, going to a black screen, back to the apple logo, then back to the black screen and so on. Furthermore, my laptop doesn't recognise that the iPod is connected. What do I do?

My ipod 5th gen ios 7.0.6 crashed and keeps going from the apple logo, going to a black screen, back to the apple logo, then back to the black screen and so on. Furthermore, my laptop doesn't recognise that the iPod is connected. What do I do?
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Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
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Apple Retail Store - Genius Bar

How do you fix an ipod that has a black screen and it turns on but when it turns on the screen gets a lighter black but you still can't see the apps or anything?

How do you fix an ipod that has a black screen and it turns on but when it turns on the screen gets a lighter black but you still can't see the apps or anything?

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar
Apple will exchange your iPod for a refurbished one for this price. They do not fix yours.
Apple - iPod Repair price
A third-party place like the following maybe less. Google for more.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
Replace the screen yourself if you are up to it
iPod Touch Repair – iFixit

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I have aquired an Ipod touch 2g 16g that I was hoping to make a present to my daughter with. The device is I guess what is called "Black Screen of Death". I can't get any image to display on the Ipod when trying to charge (which it apparenlty accepts) the item or when trying to connect it to Itunes. Itunes recongizes the item in recovery mode, and attempts to restore the item and consistantly gives the error 21 message. I am using Windows 7 and have tried to restore the device on a laptop running Win XP with the exact same results. The screen will turn white during the process, and the machine will from what I have read and believe go into DFU mode, but it stops with error 21. I am a Noob and have googled and googled for a week now with no luck. I have tried the reinstallation of Itunes, all the updates to both Itunes and the machine, no security software, the works. I tried connecting it to older son's laptop running Win 7 which he uses for his Ipod 2g 32 gig without problems. My device was recognized on his machine, and he said on his Itunes he briefly saw songs on the device he did not have on his machine/device in his library before it hung again in the recovery mode loop. I have read different articles and tutorials on jailbreaking and tried loading just the 'oem" firmware from apple with Redsnow and thought i was successful. The device went through the process of white screen, several boots/dings of on my PC, and then an image appeared on the Ipod of "loading Jailbreak data". After a few moments/minutes it then began what I believe is displaying the "verbose" booting running the lines of text on the screen. I then notice it to stop and give me an error of something to the affect of init failed, and then a "lan error, watchdog timeout, giving up, a long pause, then quick scrolls down the screen and reboot back to white screen. Holding the power button or home/power button puts it right back to a black screen and in the Itunes recovery mode loop/error 21 again. Can anyone please help me resolve this issue before I pull what's left of my hair out. I would love to get this working for my daughter before her birthday. Thanks in advance to anyone who helps.

Common, no one has any ideas? Well, don't know if this will help, but here's some new data to process. I noticed that when I was trying to load the firmware with Redsnow w/o installing any options to include Cydia I got errors displayed on the Ipod such as WMR NAND format invalid; NANDLegacyFTL failed. Someone has got to know something. I would appreciate any ideas or thoughts from anyone with any idea. Thanks

My ipod touch has a totally black screen and is unresponsive, how do I fix it?

Long story short, my 3rd generation touch is completely unresponsive: black screen and everything. I've tried resetting, no go. Still black. I've tried charging, no go, still black. I can't even reset it because windows doesn't detect it when it's plugged in.
I worked fine an hour previous to its unresponsiveness.
How can I fix this?

If not successful try the remaining items of:
iOS: Not responding or does not turn on
If not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

Ipod nano black screen and isn't recognized on itunes

Ipod nano 7th gen was working fine then the music started lagging and after about 30 seconds it just stopped working. I now have a black screen and it wont turn on. It is not being recognizedin itunes. What do I need to do to fix this issue. Any and all help would be very helpful. Thanks

Have you tried doing a Reset (restart) in the iPod?
http://support.apple.com/kb/ht1320
In case the battery is low on power, you can try this while the iPod is connected to power.

All my downloaded(digital copy) movies will no longer play in itunes, i get a black screen, and no sound, but the time keeps going. how can i fix this?

All my downloaded (digital copies from dvds) won't play in itunes. I get a black screen and no sound, but the time keeps moving. How do i fix this?

Hi 22chill,
I recommend that we delete and re-download the movie from your purchase history:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/HT2519
Thanks,
Matt M.

After errors with disk partition, I removed Windows from my iMac. Now when I start my computer it goes into a black screen and not straight into the Mac area like it used to, unless I hold Alt straight away to give me the option. Any help?

Hi,
Sorry, I'm new to the community, so apologies if I'm repeating myself.
OK, so I tried to install Windows Vista onto my iMac with the disk partition. Everything was going fine and it wasn't until last minute, when it was installed that an error came up saying that this can only be done with Windows 7. After this error, I couldn't access any errors of my iMac and when I shut down and restarted my computer, it automatically logged into Windows.
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However, now when I shut down my computer and boot it back up, I think my iMac is trying to log into Windows areas that no longer exist. It loads up a black screen and doesn't move from there. To log into my Apple area, I have to do the whole process of holding Alt immediately after I switch the power on and access the Mac drive and log in that way.
It's beginning to become a real pain and I'm paranoid this process is going to damage my computer. Any advice on how to restore logging-in back to it's former glory when I first purchased it?
Thanks

Solved it. Thank you very much for that!

Black screen and no illumination on keyboard

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