Black screen and no sound with iTunes rentals.

I was going to chalk this up to just a corrupt download, but it's happening too much for mere coincidence now. I rented Captain America: The First Avenger in HD on my Windows 7 machine, only to find that when I tried to play it, I got nothing more than a black screen with no sound. I chalked it up to bad luck and went back to my day, only a few days later, I tried again, only to find the exact same problem had occurred with the exact same movie. I called Apple Support and told them of the problem, and while they refunded my purchases (and gave me 3 free movie rentals), they proposed no solution.
So I tried renting Iron Man 3 today, and the same thing happened. This doesn't occur with any other movies that I own trying to play in iTunes, just with rentals. I've already tried a reinstall, which did nothing, and I'm out of ideas.
Any assistance is appreciated.

Yeah! Problem solved: It's a QT issue.
Cause: Mac Update Software downloaded a faulty QT.
Solution: Download QT from Apple's QT site.
Great to have the Video back

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