Black screen before intallation screen

So i have an imac G5. no intel chip or built in camera.
i put in the leopard disc and click the drive i want to install it on... it restarts then asks me to replace the batteries on my mouse, i do so, i continue and the screen stays black with the rainbow waiting thingy...i can not eject the disc, it sounds like it is trying to do something but nothging happens. i have pulled the plug and turned it on but because the disc is in the drive it automatically starts the instalation and repeats the problems i have described...
what do i do?

The fact it is slow suggests you'll have an even worse Leopard install experience. You must isolate the problems of the speed of Tiger to get it back to normal before attempting to install anything. You don't know if hardware is at issue. Initially you should backup your data at least twice*:
http://www.macmaps.com/backup.html
See if your hard drive directory or permissions are out of whack and try to fix them*:
http://www.macmaps.com/directoryfaq.html
Then if you can get it up to normal speed you can upgrade following these directions*:
http://www.macmaps.com/upgradefaq.html
If you can't get it up to normal speed, tell us if you have determined the directory is OK, any third party installed software or hardware including version numbers, so we can look up whether the problem is their compatibility with Tiger, or something else wrong with your machine.
- * Links to my pages may give me compensation.

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    ATI Radeon X1950, ATI Radeon X1900, ATI Radeon X1950,
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    ATI FirePro V8750 (FireGL), ATI FirePro V7760 (FireGL),
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    AMD FireStream 9250, ATI FirePro V8700 (FireGL),
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    ATI Mobility RADEON HD 4870, ATI Radeon 4800 Series,
    ATI Radeon 4800 Series, ATI FirePro M7750, ATI M98, ATI M98, ATI M98,
    ATI Mobility Radeon HD 4650, ATI Radeon RV730 (AGP),
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    ATI Mobility Radeon HD 4850, ATI FirePro M7740, ATI RV740,
    ATI Radeon HD 4770, ATI Radeon HD 4700 Series, ATI Radeon HD 4770,
    ATI FirePro M5750, ATI RV610, ATI Radeon HD 2400 XT,
    ATI Radeon HD 2400 Pro, ATI Radeon HD 2400 PRO AGP, ATI FireGL V4000,
    ATI RV610, ATI Radeon HD 2350, ATI Mobility Radeon HD 2400 XT,
    ATI Mobility Radeon HD 2400, ATI RADEON E2400, ATI RV610,
    ATI FireMV 2260, ATI RV670, ATI Radeon HD3870,
    ATI Mobility Radeon HD 3850, ATI Radeon HD3850,
    ATI Mobility Radeon HD 3850 X2, ATI RV670,
    ATI Mobility Radeon HD 3870, ATI Mobility Radeon HD 3870 X2,
    ATI Radeon HD3870 X2, ATI FireGL V7700, ATI Radeon HD3850,
    ATI Radeon HD3690, AMD Firestream 9170, ATI Radeon HD 4550,
    ATI Radeon RV710, ATI Radeon RV710, ATI Radeon RV710,
    ATI Radeon HD 4350, ATI Mobility Radeon 4300 Series,
    ATI Mobility Radeon 4500 Series, ATI Mobility Radeon 4500 Series,
    ATI FirePro RG220, ATI Mobility Radeon 4330, ATI RV630,
    ATI Mobility Radeon HD 2600, ATI Mobility Radeon HD 2600 XT,
    ATI Radeon HD 2600 XT AGP, ATI Radeon HD 2600 Pro AGP,
    ATI Radeon HD 2600 XT, ATI Radeon HD 2600 Pro, ATI Gemini RV630,
    ATI Gemini Mobility Radeon HD 2600 XT, ATI FireGL V5600,
    ATI FireGL V3600, ATI Radeon HD 2600 LE,
    ATI Mobility FireGL Graphics Processor, ATI Radeon HD 3470,
    ATI Mobility Radeon HD 3430, ATI Mobility Radeon HD 3400 Series,
    ATI Radeon HD 3450, ATI Radeon HD 3450, ATI Radeon HD 3430,
    ATI Radeon HD 3450, ATI FirePro V3700, ATI FireMV 2450,
    ATI FireMV 2260, ATI FireMV 2260, ATI Radeon HD 3600 Series,
    ATI Radeon HD 3650 AGP, ATI Radeon HD 3600 PRO,
    ATI Radeon HD 3600 XT, ATI Radeon HD 3600 PRO,
    ATI Mobility Radeon HD 3650, ATI Mobility Radeon HD 3670,
    ATI Mobility FireGL V5700, ATI Mobility FireGL V5725,
    ATI Radeon HD 3200 Graphics, ATI Radeon 3100 Graphics,
    ATI Radeon HD 3200 Graphics, ATI Radeon 3100 Graphics,
    ATI Radeon HD 3300 Graphics, ATI Radeon HD 3200 Graphics,
    ATI Radeon 3000 Graphics, SUMO, SUMO, SUMO2, SUMO2, SUMO2, SUMO2,
    SUMO, SUMO, SUMO2, SUMO, SUMO, SUMO, SUMO, SUMO, ATI Radeon HD 4200,
    ATI Radeon 4100, ATI Mobility Radeon HD 4200,
    ATI Mobility Radeon 4100, ATI Radeon HD 4290, ATI Radeon HD 4250,
    AMD Radeon HD 6310 Graphics, AMD Radeon HD 6310 Graphics,
    AMD Radeon HD 6250 Graphics, AMD Radeon HD 6250 Graphics,
    AMD Radeon HD 6300 Series Graphics,
    AMD Radeon HD 6200 Series Graphics, PALM, PALM, PALM, CYPRESS,
    ATI FirePro (FireGL) Graphics Adapter,
    ATI FirePro (FireGL) Graphics Adapter,
    ATI FirePro (FireGL) Graphics Adapter, AMD Firestream 9370,
    AMD Firestream 9350, ATI Radeon HD 5800 Series,
    ATI Radeon HD 5800 Series, ATI Radeon HD 5800 Series,
    ATI Radeon HD 5800 Series, ATI Radeon HD 5900 Series,
    ATI Radeon HD 5900 Series, ATI Mobility Radeon HD 5800 Series,
    ATI Mobility Radeon HD 5800 Series,
    ATI FirePro (FireGL) Graphics Adapter,
    ATI FirePro (FireGL) Graphics Adapter,
    ATI Mobility Radeon HD 5800 Series, ATI Radeon HD 5700 Series,
    ATI Radeon HD 5700 Series, ATI Radeon HD 6700 Series,
    ATI Radeon HD 5700 Series, ATI Radeon HD 6700 Series,
    ATI Mobility Radeon HD 5000 Series,
    ATI Mobility Radeon HD 5000 Series, ATI Mobility Radeon HD 5570,
    ATI FirePro (FireGL) Graphics Adapter,
    ATI FirePro (FireGL) Graphics Adapter, ATI Radeon HD 5670,
    ATI Radeon HD 5570, ATI Radeon HD 5500 Series, REDWOOD,
    ATI Mobility Radeon HD 5000 Series,
    ATI Mobility Radeon HD 5000 Series, ATI Mobility Radeon Graphics,
    ATI Mobility Radeon Graphics, CEDAR,
    ATI FirePro (FireGL) Graphics Adapter,
    ATI FirePro (FireGL) Graphics Adapter, ATI FirePro 2270, CEDAR,
    ATI Radeon HD 5450, CEDAR, CEDAR, CAYMAN, CAYMAN, CAYMAN, CAYMAN,
    CAYMAN, CAYMAN, CAYMAN, CAYMAN, CAYMAN, CAYMAN,
    AMD Radeon HD 6900 Series, AMD Radeon HD 6900 Series, CAYMAN, CAYMAN,
    CAYMAN, AMD Radeon HD 6900M Series, Mobility Radeon HD 6000 Series,
    BARTS, BARTS, Mobility Radeon HD 6000 Series,
    Mobility Radeon HD 6000 Series, BARTS, BARTS, BARTS, BARTS,
    AMD Radeon HD 6800 Series, AMD Radeon HD 6800 Series,
    AMD Radeon HD 6700 Series, TURKS, TURKS, TURKS, TURKS, TURKS, TURKS,
    TURKS, TURKS, TURKS, TURKS, TURKS, TURKS, TURKS, TURKS, TURKS, TURKS,
    TURKS, TURKS, TURKS, TURKS, TURKS, TURKS, TURKS, TURKS, TURKS, TURKS,
    CAICOS, CAICOS, CAICOS, CAICOS, CAICOS, CAICOS, CAICOS, CAICOS,
    CAICOS, CAICOS, CAICOS, CAICOS, CAICOS, CAICOS, CAICOS, ARUBA, ARUBA,
    ARUBA, ARUBA, ARUBA, ARUBA, ARUBA, ARUBA, ARUBA, ARUBA, ARUBA, ARUBA,
    ARUBA, ARUBA, ARUBA, ARUBA, ARUBA, ARUBA, ARUBA, ARUBA, ARUBA, ARUBA,
    ARUBA, ARUBA, ARUBA, ARUBA, ARUBA, ARUBA, ARUBA, ARUBA, ARUBA, ARUBA,
    ARUBA, ARUBA, ARUBA, ARUBA, ARUBA, TAHITI, TAHITI, TAHITI, TAHITI,
    TAHITI, TAHITI, TAHITI, TAHITI, TAHITI, TAHITI, TAHITI, TAHITI,
    TAHITI, PITCAIRN, PITCAIRN, PITCAIRN, PITCAIRN, PITCAIRN, PITCAIRN,
    PITCAIRN, PITCAIRN, PITCAIRN, PITCAIRN, PITCAIRN, PITCAIRN, PITCAIRN,
    VERDE, VERDE, VERDE, VERDE, VERDE, VERDE, VERDE, VERDE, VERDE, VERDE,
    VERDE, VERDE, VERDE, VERDE, VERDE, VERDE, VERDE, VERDE, VERDE, VERDE,
    VERDE, VERDE, VERDE, VERDE, OLAND, OLAND, OLAND, OLAND, OLAND, OLAND,
    OLAND, OLAND, OLAND, OLAND, OLAND, OLAND, OLAND, OLAND, OLAND, OLAND,
    HAINAN, HAINAN, HAINAN, HAINAN, HAINAN, HAINAN, BONAIRE, BONAIRE,
    BONAIRE, BONAIRE, BONAIRE, BONAIRE, BONAIRE, BONAIRE, BONAIRE,
    BONAIRE, KABINI, KABINI, KABINI, KABINI, KABINI, KABINI, KABINI,
    KABINI, KABINI, KABINI, KABINI, KABINI, KABINI, KABINI, KABINI,
    KABINI, MULLINS, MULLINS, MULLINS, MULLINS, MULLINS, MULLINS,
    MULLINS, MULLINS, MULLINS, MULLINS, MULLINS, MULLINS, MULLINS,
    MULLINS, MULLINS, MULLINS, KAVERI, KAVERI, KAVERI, KAVERI, KAVERI,
    KAVERI, KAVERI, KAVERI, KAVERI, KAVERI, KAVERI, KAVERI, KAVERI,
    KAVERI, KAVERI, KAVERI, KAVERI, KAVERI, KAVERI, KAVERI, KAVERI,
    KAVERI, HAWAII, HAWAII, HAWAII, HAWAII, HAWAII, HAWAII, HAWAII,
    HAWAII, HAWAII, HAWAII, HAWAII, HAWAII
    [ 2.776] (II) modesetting: Driver for Modesetting Kernel Drivers: kms
    [ 2.776] (II) FBDEV: driver for framebuffer: fbdev
    [ 2.776] (II) VESA: driver for VESA chipsets: vesa
    [ 2.776] (++) using VT number 1
    [ 2.776] (II) [KMS] drm report modesetting isn't supported.
    [ 2.776] (EE) open /dev/dri/card0: No such file or directory
    [ 2.776] (WW) Falling back to old probe method for modesetting
    [ 2.776] (EE) open /dev/dri/card0: No such file or directory
    [ 2.776] (II) Loading sub module "fbdevhw"
    [ 2.776] (II) LoadModule: "fbdevhw"
    [ 2.776] (II) Loading /usr/lib/xorg/modules/libfbdevhw.so
    [ 2.777] (II) Module fbdevhw: vendor="X.Org Foundation"
    [ 2.777] compiled for 1.17.1, module version = 0.0.2
    [ 2.777] ABI class: X.Org Video Driver, version 19.0
    [ 2.777] (**) FBDEV(2): claimed PCI slot 1@0:0:0
    [ 2.777] (II) FBDEV(2): using default device
    [ 2.777] (WW) Falling back to old probe method for vesa
    [ 2.777] (EE) Screen 0 deleted because of no matching config section.
    [ 2.777] (II) UnloadModule: "radeon"
    [ 2.777] (EE) Screen 0 deleted because of no matching config section.
    [ 2.777] (II) UnloadModule: "modesetting"
    [ 2.777] (II) FBDEV(0): Creating default Display subsection in Screen section
    "Default Screen Section" for depth/fbbpp 24/32
    [ 2.777] (==) FBDEV(0): Depth 24, (==) framebuffer bpp 32
    [ 2.777] (==) FBDEV(0): RGB weight 888
    [ 2.777] (==) FBDEV(0): Default visual is TrueColor
    [ 2.777] (==) FBDEV(0): Using gamma correction (1.0, 1.0, 1.0)
    [ 2.777] (II) FBDEV(0): hardware: EFI VGA (video memory: 3072kB)
    [ 2.777] (II) FBDEV(0): checking modes against framebuffer device...
    [ 2.777] (II) FBDEV(0): checking modes against monitor...
    [ 2.777] (--) FBDEV(0): Virtual size is 1024x768 (pitch 1024)
    [ 2.777] (**) FBDEV(0): Built-in mode "current": 78.7 MHz, 59.9 kHz, 75.7 Hz
    [ 2.777] (II) FBDEV(0): Modeline "current"x0.0 78.65 1024 1056 1184 1312 768 772 776 792 -hsync -vsync -csync (59.9 kHz b)
    [ 2.777] (==) FBDEV(0): DPI set to (96, 96)
    [ 2.777] (II) Loading sub module "fb"
    [ 2.777] (II) LoadModule: "fb"
    [ 2.777] (II) Loading /usr/lib/xorg/modules/libfb.so
    [ 2.778] (II) Module fb: vendor="X.Org Foundation"
    [ 2.778] compiled for 1.17.1, module version = 1.0.0
    [ 2.778] ABI class: X.Org ANSI C Emulation, version 0.4
    [ 2.778] (**) FBDEV(0): using shadow framebuffer
    [ 2.778] (II) Loading sub module "shadow"
    [ 2.778] (II) LoadModule: "shadow"
    [ 2.778] (II) Loading /usr/lib/xorg/modules/libshadow.so
    [ 2.779] (II) Module shadow: vendor="X.Org Foundation"
    [ 2.779] compiled for 1.17.1, module version = 1.1.0
    [ 2.779] ABI class: X.Org ANSI C Emulation, version 0.4
    [ 2.779] (II) UnloadModule: "vesa"
    [ 2.779] (II) Unloading vesa
    [ 2.779] (==) Depth 24 pixmap format is 32 bpp
    [ 2.779] (EE) FBDEV(0): FBIOBLANK: Invalid argument
    [ 2.781] (==) FBDEV(0): Backing store enabled
    [ 2.782] (==) FBDEV(0): DPMS enabled
    [ 2.782] (==) RandR enabled
    [ 2.786] (II) AIGLX: Screen 0 is not DRI2 capable
    [ 2.786] (EE) AIGLX: reverting to software rendering
    [ 2.874] (II) AIGLX: Loaded and initialized swrast
    [ 2.874] (II) GLX: Initialized DRISWRAST GL provider for screen 0
    [ 2.932] (II) config/udev: Adding input device Power Button (/dev/input/event2)
    [ 2.932] (**) Power Button: Applying InputClass "evdev keyboard catchall"
    [ 2.932] (**) Power Button: Applying InputClass "libinput keyboard catchall"
    [ 2.932] (II) LoadModule: "libinput"
    [ 2.932] (II) Loading /usr/lib/xorg/modules/input/libinput_drv.so
    [ 2.933] (II) Module libinput: vendor="X.Org Foundation"
    [ 2.933] compiled for 1.17.1, module version = 0.9.0
    [ 2.933] Module class: X.Org XInput Driver
    [ 2.933] ABI class: X.Org XInput driver, version 21.0
    [ 2.933] (II) systemd-logind: got fd for /dev/input/event2 13:66 fd 14 paused 0
    [ 2.933] (II) Using input driver 'libinput' for 'Power Button'
    [ 2.933] (**) Power Button: always reports core events
    [ 2.933] (**) Option "Device" "/dev/input/event2"
    [ 2.934] (II) input device 'Power Button', /dev/input/event2 is tagged by udev as: Keyboard
    [ 2.934] (II) input device 'Power Button', /dev/input/event2 is a keyboard
    [ 2.934] (**) Option "config_info" "udev:/sys/devices/LNXSYSTM:00/LNXPWRBN:00/input/input4/event2"
    [ 2.934] (II) XINPUT: Adding extended input device "Power Button" (type: KEYBOARD, id 6)
    [ 2.934] (II) input device 'Power Button', /dev/input/event2 is tagged by udev as: Keyboard
    [ 2.934] (II) input device 'Power Button', /dev/input/event2 is a keyboard
    [ 2.934] (II) config/udev: Adding input device Power Button (/dev/input/event0)
    [ 2.934] (**) Power Button: Applying InputClass "evdev keyboard catchall"
    [ 2.934] (**) Power Button: Applying InputClass "libinput keyboard catchall"
    [ 2.934] (II) systemd-logind: got fd for /dev/input/event0 13:64 fd 17 paused 0
    [ 2.934] (II) Using input driver 'libinput' for 'Power Button'
    [ 2.934] (**) Power Button: always reports core events
    [ 2.934] (**) Option "Device" "/dev/input/event0"
    [ 2.934] (II) input device 'Power Button', /dev/input/event0 is tagged by udev as: Keyboard
    [ 2.934] (II) input device 'Power Button', /dev/input/event0 is a keyboard
    [ 2.934] (**) Option "config_info" "udev:/sys/devices/LNXSYSTM:00/LNXSYBUS:00/PNP0C0C:00/input/input2/event0"
    [ 2.934] (II) XINPUT: Adding extended input device "Power Button" (type: KEYBOARD, id 7)
    [ 2.935] (II) input device 'Power Button', /dev/input/event0 is tagged by udev as: Keyboard
    [ 2.935] (II) input device 'Power Button', /dev/input/event0 is a keyboard
    [ 2.935] (II) config/udev: Adding input device Sleep Button (/dev/input/event1)
    [ 2.935] (**) Sleep Button: Applying InputClass "evdev keyboard catchall"
    [ 2.935] (**) Sleep Button: Applying InputClass "libinput keyboard catchall"
    [ 2.935] (II) systemd-logind: got fd for /dev/input/event1 13:65 fd 18 paused 0
    [ 2.935] (II) Using input driver 'libinput' for 'Sleep Button'
    [ 2.935] (**) Sleep Button: always reports core events
    [ 2.935] (**) Option "Device" "/dev/input/event1"
    [ 2.935] (II) input device 'Sleep Button', /dev/input/event1 is tagged by udev as: Keyboard
    [ 2.935] (II) input device 'Sleep Button', /dev/input/event1 is a keyboard
    [ 2.935] (**) Option "config_info" "udev:/sys/devices/LNXSYSTM:00/LNXSYBUS:00/PNP0C0E:00/input/input3/event1"
    [ 2.935] (II) XINPUT: Adding extended input device "Sleep Button" (type: KEYBOARD, id 8)
    [ 2.935] (II) input device 'Sleep Button', /dev/input/event1 is tagged by udev as: Keyboard
    [ 2.935] (II) input device 'Sleep Button', /dev/input/event1 is a keyboard
    [ 2.935] (II) config/udev: Adding input device HDA ATI HDMI HDMI/DP,pcm=8 (/dev/input/event7)
    [ 2.935] (II) No input driver specified, ignoring this device.
    [ 2.935] (II) This device may have been added with another device file.
    [ 2.936] (II) config/udev: Adding input device HDA ATI HDMI HDMI/DP,pcm=9 (/dev/input/event8)
    [ 2.936] (II) No input driver specified, ignoring this device.
    [ 2.936] (II) This device may have been added with another device file.
    [ 2.936] (II) config/udev: Adding input device HDA ATI HDMI HDMI/DP,pcm=10 (/dev/input/event9)
    [ 2.936] (II) No input driver specified, ignoring this device.
    [ 2.936] (II) This device may have been added with another device file.
    [ 2.936] (II) config/udev: Adding input device HDA ATI HDMI HDMI/DP,pcm=11 (/dev/input/event12)
    [ 2.936] (II) No input driver specified, ignoring this device.
    [ 2.936] (II) This device may have been added with another device file.
    [ 2.936] (II) config/udev: Adding input device HDA ATI HDMI HDMI/DP,pcm=3 (/dev/input/event5)
    [ 2.936] (II) No input driver specified, ignoring this device.
    [ 2.936] (II) This device may have been added with another device file.
    [ 2.936] (II) config/udev: Adding input device HDA ATI HDMI HDMI/DP,pcm=7 (/dev/input/event6)
    [ 2.936] (II) No input driver specified, ignoring this device.
    [ 2.936] (II) This device may have been added with another device file.
    [ 2.936] (II) config/udev: Adding input device LOGITECH G110 G-keys (/dev/input/event4)
    [ 2.936] (**) LOGITECH G110 G-keys: Applying InputClass "evdev keyboard catchall"
    [ 2.936] (**) LOGITECH G110 G-keys: Applying InputClass "libinput keyboard catchall"
    [ 2.936] (II) systemd-logind: got fd for /dev/input/event4 13:68 fd 19 paused 0
    [ 2.936] (II) Using input driver 'libinput' for 'LOGITECH G110 G-keys'
    [ 2.936] (**) LOGITECH G110 G-keys: always reports core events
    [ 2.936] (**) Option "Device" "/dev/input/event4"
    [ 2.937] (II) input device 'LOGITECH G110 G-keys', /dev/input/event4 is tagged by udev as: Keyboard
    [ 2.937] (II) input device 'LOGITECH G110 G-keys', /dev/input/event4 is a keyboard
    [ 2.937] (**) Option "config_info" "udev:/sys/devices/pci0000:00/0000:00:14.0/usb3/3-11/3-11.1/3-11.1:1.0/0003:046D:C22B.0001/input/input7/event4"
    [ 2.937] (II) XINPUT: Adding extended input device "LOGITECH G110 G-keys" (type: KEYBOARD, id 9)
    [ 2.937] (II) input device 'LOGITECH G110 G-keys', /dev/input/event4 is tagged by udev as: Keyboard
    [ 2.937] (II) input device 'LOGITECH G110 G-keys', /dev/input/event4 is a keyboard
    [ 2.937] (II) config/udev: Adding input device Gaming Keyboard G110 (/dev/input/event10)
    [ 2.937] (**) Gaming Keyboard G110: Applying InputClass "evdev keyboard catchall"
    [ 2.937] (**) Gaming Keyboard G110: Applying InputClass "libinput keyboard catchall"
    [ 2.937] (II) systemd-logind: got fd for /dev/input/event10 13:74 fd 20 paused 0
    [ 2.937] (II) Using input driver 'libinput' for 'Gaming Keyboard G110'
    [ 2.937] (**) Gaming Keyboard G110: always reports core events
    [ 2.937] (**) Option "Device" "/dev/input/event10"
    [ 2.937] (II) input device 'Gaming Keyboard G110', /dev/input/event10 is tagged by udev as: Keyboard
    [ 2.937] (II) input device 'Gaming Keyboard G110', /dev/input/event10 is a keyboard
    [ 2.937] (**) Option "config_info" "udev:/sys/devices/pci0000:00/0000:00:14.0/usb3/3-11/3-11.3/3-11.3:1.0/0003:046D:C22A.0002/input/input22/event10"
    [ 2.937] (II) XINPUT: Adding extended input device "Gaming Keyboard G110" (type: KEYBOARD, id 10)
    [ 2.938] (II) input device 'Gaming Keyboard G110', /dev/input/event10 is tagged by udev as: Keyboard
    [ 2.938] (II) input device 'Gaming Keyboard G110', /dev/input/event10 is a keyboard
    [ 2.938] (II) config/udev: Adding input device Gaming Keyboard G110 (/dev/input/event20)
    [ 2.938] (**) Gaming Keyboard G110: Applying InputClass "evdev keyboard catchall"
    [ 2.938] (**) Gaming Keyboard G110: Applying InputClass "libinput keyboard catchall"
    [ 2.938] (II) systemd-logind: got fd for /dev/input/event20 13:84 fd 21 paused 0
    [ 2.938] (II) Using input driver 'libinput' for 'Gaming Keyboard G110'
    [ 2.938] (**) Gaming Keyboard G110: always reports core events
    [ 2.938] (**) Option "Device" "/dev/input/event20"
    [ 2.938] (II) input device 'Gaming Keyboard G110', /dev/input/event20 is tagged by udev as: Keyboard
    [ 2.938] (II) input device 'Gaming Keyboard G110', /dev/input/event20 is a keyboard
    [ 2.938] (**) Option "config_info" "udev:/sys/devices/pci0000:00/0000:00:14.0/usb3/3-11/3-11.3/3-11.3:1.1/0003:046D:C22A.0003/input/input23/event20"
    [ 2.938] (II) XINPUT: Adding extended input device "Gaming Keyboard G110" (type: KEYBOARD, id 11)
    [ 2.938] (II) input device 'Gaming Keyboard G110', /dev/input/event20 is tagged by udev as: Keyboard
    [ 2.938] (II) input device 'Gaming Keyboard G110', /dev/input/event20 is a keyboard
    [ 2.939] (II) config/udev: Adding input device Logitech USB Receiver (/dev/input/event21)
    [ 2.939] (**) Logitech USB Receiver: Applying InputClass "evdev pointer catchall"
    [ 2.939] (**) Logitech USB Receiver: Applying InputClass "libinput pointer catchall"
    [ 2.990] (II) systemd-logind: got fd for /dev/input/event21 13:85 fd 22 paused 0
    [ 2.990] (II) Using input driver 'libinput' for 'Logitech USB Receiver'
    [ 2.990] (**) Logitech USB Receiver: always reports core events
    [ 2.990] (**) Option "Device" "/dev/input/event21"
    [ 2.990] (II) input device 'Logitech USB Receiver', /dev/input/event21 is tagged by udev as: Mouse
    [ 2.990] (II) input device 'Logitech USB Receiver', /dev/input/event21 is a pointer caps
    [ 2.990] (**) Option "config_info" "udev:/sys/devices/pci0000:00/0000:00:14.0/usb3/3-11/3-11.4/3-11.4:1.0/0003:046D:C52F.0004/input/input24/event21"
    [ 2.990] (II) XINPUT: Adding extended input device "Logitech USB Receiver" (type: MOUSE, id 12)
    [ 2.990] (**) Option "AccelerationScheme" "none"
    [ 2.990] (**) Logitech USB Receiver: (accel) selected scheme none/0
    [ 2.990] (**) Logitech USB Receiver: (accel) acceleration factor: 2.000
    [ 2.990] (**) Logitech USB Receiver: (accel) acceleration threshold: 4
    [ 2.990] (II) input device 'Logitech USB Receiver', /dev/input/event21 is tagged by udev as: Mouse
    [ 2.990] (II) input device 'Logitech USB Receiver', /dev/input/event21 is a pointer caps
    [ 2.990] (II) config/udev: Adding input device Logitech USB Receiver (/dev/input/mouse0)
    [ 2.990] (II) No input driver specified, ignoring this device.
    [ 2.990] (II) This device may have been added with another device file.
    [ 2.990] (II) config/udev: Adding input device Logitech USB Receiver (/dev/input/event22)
    [ 2.990] (**) Logitech USB Receiver: Applying InputClass "evdev keyboard catchall"
    [ 2.990] (**) Logitech USB Receiver: Applying InputClass "libinput keyboard catchall"
    [ 2.991] (II) systemd-logind: got fd for /dev/input/event22 13:86 fd 23 paused 0
    [ 2.991] (II) Using input driver 'libinput' for 'Logitech USB Receiver'
    [ 2.991] (**) Logitech USB Receiver: always reports core events
    [ 2.991] (**) Option "Device" "/dev/input/event22"
    [ 2.991] (II) input device 'Logitech USB Receiver', /dev/input/event22 is tagged by udev as: Keyboard
    [ 2.991] (II) input device 'Logitech USB Receiver', /dev/input/event22 is a keyboard
    [ 2.991] (**) Option "config_info" "udev:/sys/devices/pci0000:00/0000:00:14.0/usb3/3-11/3-11.4/3-11.4:1.1/0003:046D:C52F.0005/input/input25/event22"
    [ 2.991] (II) XINPUT: Adding extended input device "Logitech USB Receiver" (type: MOUSE, id 13)
    [ 2.991] (**) Option "AccelerationScheme" "none"
    [ 2.991] (**) Logitech USB Receiver: (accel) selected scheme none/0
    [ 2.991] (**) Logitech USB Receiver: (accel) acceleration factor: 2.000
    [ 2.991] (**) Logitech USB Receiver: (accel) acceleration threshold: 4
    [ 2.991] (II) input device 'Logitech USB Receiver', /dev/input/event22 is tagged by udev as: Keyboard
    [ 2.991] (II) input device 'Logitech USB Receiver', /dev/input/event22 is a keyboard
    [ 2.991] (II) config/udev: Adding input device HDA Digital PCBeep (/dev/input/event11)
    [ 2.991] (II) No input driver specified, ignoring this device.
    [ 2.991] (II) This device may have been added with another device file.
    [ 2.992] (II) config/udev: Adding input device HDA Intel PCH Front Mic (/dev/input/event13)
    [ 2.992] (II) No input driver specified, ignoring this device.
    [ 2.992] (II) This device may have been added with another device file.
    [ 2.992] (II) config/udev: Adding input device HDA Intel PCH Rear Mic (/dev/input/event14)
    [ 2.992] (II) No input driver specified, ignoring this device.
    [ 2.992] (II) This device may have been added with another device file.
    [ 2.992] (II) config/udev: Adding input device HDA Intel PCH Line (/dev/input/event15)
    [ 2.992] (II) No input driver specified, ignoring this device.
    [ 2.992] (II) This device may have been added with another device file.
    [ 2.992] (II) config/udev: Adding input device HDA Intel PCH Line Out Front (/dev/input/event16)
    [ 2.992] (II) No input driver specified, ignoring this device.
    [ 2.992] (II) This device may have been added with another device file.
    [ 2.992] (II) config/udev: Adding input device HDA Intel PCH Line Out Surround (/dev/input/event17)
    [ 2.992] (II) No input driver specified, ignoring this device.
    [ 2.992] (II) This device may have been added with another device file.
    [ 2.992] (II) config/udev: Adding input device HDA Intel PCH Line Out CLFE (/dev/input/event18)
    [ 2.992] (II) No input driver specified, ignoring this device.
    [ 2.992] (II) This device may have been added with another device file.
    [ 2.992] (II) config/udev: Adding input device HDA Intel PCH Front Headphone (/dev/input/event19)
    [ 2.992] (II) No input driver specified, ignoring this device.
    [ 2.992] (II) This device may have been added with another device file.
    [ 2.992] (II) config/udev: Adding input device PC Speaker (/dev/input/event3)
    [ 2.992] (II) No input driver specified, ignoring this device.
    [ 2.992] (II) This device may have been added with another device file.
    [ 2.993] (EE) FBDEV(0): FBIOBLANK: Invalid argument
    Output of lshw -c video:
    *-display
    description: VGA compatible controller
    product: Curacao PRO [Radeon R9 270]
    vendor: Advanced Micro Devices, Inc. [AMD/ATI]
    physical id: 0
    bus info: pci@0000:01:00.0
    version: 00
    width: 64 bits
    clock: 33MHz
    capabilities: pm pciexpress msi vga_controller bus_master cap_list rom
    configuration: driver=radeon latency=0
    resources: irq:29 memory:d0000000-dfffffff memory:efe00000-efe3ffff ioport:e000(size=256) memory:efe40000-efe5ffff
    And the output of systemctl status gdm:
    ● gdm.service - GNOME Display Manager
    Loaded: loaded (/usr/lib/systemd/system/gdm.service; enabled; vendor preset: disabled)
    Active: active (running) since Wed 2015-04-29 03:30:42 AEST; 15min ago
    Main PID: 289 (gdm)
    CGroup: /system.slice/gdm.service
    └─289 /usr/bin/gdm
    Apr 29 03:30:42 spitfire systemd[1]: Starting GNOME Display Manager...
    Apr 29 03:30:42 spitfire systemd[1]: Started GNOME Display Manager.
    Apr 29 03:30:45 spitfire gdm[289]: GdmDisplay: display lasted 2.980133 seconds
    Apr 29 03:30:45 spitfire gdm[289]: Child process -311 was already dead.
    Apr 29 03:30:45 spitfire gdm[289]: Child process 303 was already dead.
    Apr 29 03:30:45 spitfire gdm[289]: Unable to kill session worker process
    Apr 29 03:30:45 spitfire gdm[289]: Child process 303 was already dead.
    Apr 29 03:30:45 spitfire gdm[289]: Unable to kill session worker process
    I don't know where the GDM logs are located, as the /var/log/gdm folder is empty. Newbie problems.
    If there are other logs that would help, please tell me and I'll add them. Thanks.
    Last edited by The6P4C (2015-04-28 09:53:14)

    The first is the audio codec, which is WM Std at 44.1kHz. WVP2 is the video codec and I have not heard of it. Nor seen it playback in QT assisted by Flip4mac so it may be unplayable.
    There are always listed one audio codec and one video codec in that box assuming there are audio and video in the clip, e.g. AAC 256 bit (audio) and H264 Simple Profile (video) in an iPod clip.
    Ooh bad news, from another source:
    +"It seems that the Flip4Mac WMV Player, which should provide the missing Windows Media support for Mac users (as endorsed by Microsoft) does not support all Windows Media codecs, namely *it refuses to play content encoded with the Windows Media Video 9 Image v2 (WVP2) codec.* "+

  • Windows 8 HP Pavilion dv7-4285dx Upgrade results in black screen after intallation finalizes.

    I have a 2011 HP Pavilion dv7-4285dx with Windows 7 64 bit Home premium installed.  The notebook/laptop has a AMD Radeon HD 6300M series display adapter with driver version 9.2.2.0 dated 9/27/2012 and an ATI technologies Intel HD Graphics display adapter with driver version 8.7771.1.0.  The notebook/laptop has not had a hardware upgrade and contiains the orignal factory OS. BIOS is current to latest available.
    The issue I had while upgrading to Windows 8 is after the install finalizes (settings and preferences are entered) and the system boots to the tiles screen, the display works fine.  Clicking to the desktop works only for a few moments before the screen goes dark. Pressing the power button and/or closing/opening the lid results in at times a black screen (no power to the screen) or black screen (power to the screen) or a black screen where only the mouse pointer is visible and moves around the screen.  Restarting the computer results in a repeat of the issue at times while other times it will boot directly to what appears to be the windows desktop. You can interact with the file folder icon on the task bar as well as internet explorer, and you can get the charms bar and tile screen. Any attempt to open computer management or any control panel or task manager will open the window as an icon on the task bar.  You can mouseover the icon to "preview" a small version of the window but you can not click on it to maximize.
    I attempted the following workarounds:
    1) Clean install of Windows 8: Installs but fails with same result as above
    Refresh PC from windows 8 rescue media: Works slightly longer until AMD driver fails and then reverts to situation above. 
    2) Uninstalling all display adapters (via computer management) and then upgrading to Windows 8: Results in microsoft drivers getting installed, works much as refresh above until AMD driver fails and then reverts to above situation.
    3) In Scenarios 1 and 2,  I also tried to use windows update within Win8 to update the drivers there are updated MS drivers available ,(dated as late as 10/27/2012) but intalling those drivers also resulted in a failure of the adapter within a short period of time as did NOT updating the drivers.
    4) Disabling display adapters and then restarting:  Results in a BSOD (Blue Screen) IRQL_NOT_LESS_OR_EQUAL Stop: 0x0000000A error during boot as the OS runs into trouble with the driver before Windows 7 boots.  This happens if one or both drivers are disabled.
    5) Disabling display adapters before in-place upgrade to Windows 8 results in the Windows 8 equivalent of a BSOD and results in the system shutting down and then reverting to Windows 7.
    Through research, I determined some ppl had luck connecting another monitor/HD TV through VGA/HDMI and then using the function-screen button to switch, with my system this resulted in the same issue displayed on the TV/Monitor. There are also updates to ATI and Catalyst center available including drivers and installing these do not remedy the issue. Intel was checked and there are no drivers available as HP uses a "custom" driver for intel.  Attempting to install any of these Intel drivers will result in a fail with a compatiblity error.
    Windows 8 has no safe mode ability from the windows 8 rescue media disk, you cannot F-8 as you could in the preview. Safe mode must be reached via charms, settings, startup and then selecting safe mode as a boot option, which is not available as the display adapter malfunctions.  In those scenarios where I was able to get a windows desktop to boot up as in the first paragaph I can get to the restart settings via charms, but clicking to bring up the restart menu requires another window to open which is only visible as a "preview" on the windows task bar.
    if you are going to attempt to try any of these,
    1) Use a third party software to image your pre-win 8 upgrade system that you can boot into from USB or CD;
    2) Before starting the process, disable the UAC prompt and remove any passwords from logon, as those things will require you to interact with the OS and you will not be able to do this when the adapters fail.  The screen will shadow out as it usually does but the prompt will not be viewable.
    3) Create an ISO image of the Win8 install media and write down the product key. If you are able to get a successful boot, before the drivers fail, create a Windows 8 rescue media disk.
    I spoke with HP tech support this morning (10/29/2012) they are aware of the issues and they lie with the display adapters.  They are working toward a solutuion but there are none available at this time and no date when they will be available.  They recommend checking the support website and having the web page autoscan your PC as the drivers will show there when they are posted and they will be installable from Windows 7 so there will be no issue with upgrading to Windows 8.  Bottom line, do not upgrade to Windows 8 at this time.
    MS Tech support escalation tier reps also informed me there is no present workaround available.
    Hope this helps and saves somebody some time!
    JJ

     My laptop sat at BestBuy from Friday night until today (10-31-12)! They couldn't figure out how to fix the problem so I finally told them to revert my latop back to Windows 7! I hope HP reads these and will hurry up and make the updates needed so that I can run Windows 8 on my Laptop! I just bought mine in July of last year there is nothing wrong with it and after dropping about $1200.00 for my dv7-4285dx along with the Best Buy Geek Squad package I do not feel like having to drop more money into another laptop!! PLEASE HURRY AND FIX THIS I DIDN"T DROP $69.99 plus tx to not be able to use Windows 8! Even before I did the upgrade I had the GEEk Squad check to make sure I could make the upgrade and was told this laptop well surpasses the required minium to run Windows 8!!!!!!

  • Black screen before going to sleep

    With the "dim screen..." option box UNCHECKED, instead of dimming the screen before putting the display to sleep, the screen turns black. The same kinda black as if you dim your backlight to 0.
    So I can still see some windows etc... but the backlight is just not working.
    This is very annoying cause it turns my screen to black after one minute when I am on the battery and it makes it impossible to read a text.
    I believe this is a bug... what do you think, o you have the same problem?
    PS: Of course my sleep setting is set to a much longer time (15 minutes) so it is not related to that.

    Time stamp                Domain             
    Message                                                                   
    Duration 
    Delay    
    ==========                ======             
    =======                                                                   
    ======== 
    =====    
    UUID: Dxxxxxxxx-xxxxx-xxxxx-xxxxxx-xxxxxxxxxx
    7/6/13 11:02:32 PM GMT+0 Sleep             
    Software Sleep Sleep: Using AC (Charge:100%)                             
    154 secs 
    7/6/13 11:02:32 PM GMT+0 Timedout           
    Kernel: Response from TracSrvWrapper timed out                           
    30000 ms 
    7/6/13 11:02:33 PM GMT+0 SlowResponse       
    PMConnection: Response from mDNSResponder is slow (powercaps:0x0)         
    1191 ms 
    7/6/13 11:02:33 PM GMT+0 WakeRequests       
    Clients requested wake events: None                                       
    7/6/13 11:05:06 PM GMT+0 Wake               
    Wake due to EHC1/HID Activity: Using AC (Charge:100%)                     
    653 secs 
    Sleep/Wakes since boot:4   Dark Wake Count in this sleep cycle:0
    I used those command "pmset -g log"  to get this log and found the problem.

  • MacBook Pro having weird black noise on the screen.  Anyone seen this befor

    So I have a 15 inch MacBook Pro 2.2 ghz Intel Core 2 Duo with 2 gigs of ram. Recently the DVD drive has died on it but more importantly it has started having weird black things on the screen and it will freeze right up. It has been doing this more and more. It will do it when I have had it running for a long time and everything is hot, it will do it when It has just been sitting there in a screen saver doing nothing, and it will do it when I have just had it on for a few min right out of my bag. I am running Snow leopard on it. I have never seen a machine do this before in my 10 years of having Apple Laptops. Anyone have a similar experience? I have a little video of what it's doing on youtube.
    http://www.youtube.com/watch?v=wgswG4q9L44

    See Article: http://support.apple.com/kb/TS2377 MacBook Pro: Distorted video or no video issues

  • Dell Latitude E6510 Black screen before posting during cold boot

    When I cold boot my laptop,I get about 10sec of black screen before the laptop posts..1st gen. i5 core,4gb DDR3 80GB Intel X25-M Nvidia NVS 3100 graphics with 512MB RAM.

    I received a new XPS13 9343 last week and unpacked it yesterday (Friday 4/24/2015). When I first opened the lid and powered it up there was no display. It was completely black, not blank. I went to close the lid and when slightly jarring it I noticed that the initial screen appeared but briefly.
    After analyzing the symptom I decided:
    It is a physical issue - not firmware related
    While I apply very slight pressure compressing the lower right corner of the display it will function
    It is the LCD backlight that is intermittent as the image is perfect otherwise and turns on an off with pressure not quite instantaneously
    Once the laptop warms (2 minutes) the display becomes completely reliable and unaffected by lid motion
    My bet is that this is a problem with the conductive rubber mounting strip used to make the many connections to the LCD panel. Envision a very thin foam double sided tape with the characteristic that current can only flow front to back through the thin dimension of the tape. Adjacent pads (connection points) are not shorted by the tape and pads (carefully) aligned on the other side of the tape are connected. Its very ingenious actually.
    In my case probably the circuit for the LCD backlight is at the end of a strip on the bottom right. It didn't properly bond during production. Probably once current flows through it (when I compress the display or hold the lid in just the right position) the adhesive warms and grabs hold. It probably doesn't take much to pass the low currents involved. I wonder if after some use or exposure to warmer operating conditions if it might not finally bond permanently and the issue go away?
    Anyway this is what happens when you present an engineer with a problem, it gets over analyzed. You would like to think that within hours of posting this a bunch of production engineers will run over to all of the fixtures in their facilities that are used to assemble the displays and make sure there isn't one out of adjustment. Uneven clamping force or some such science.
    The problem now for me is in finding out if I need to replace it and how much of a pain that is going to be. Unfortunately now I don't want to migrate from my prior laptop if I am going to have to send this one off someplace.
    In some way this represents a security feature. Haha. I mean there is a trick to getting the thing to come up that I would only know. Another level of security at no extra charge. Still, one wishes to not have a quality concern floating in the back of your mind.
    But, this might be your issue too. Anyone else have this experience?

  • Win 7/Z580: Black screen on boot up, before login screen?

    Win 7/Z580: Black screen on boot up, before login screen?
    =======================================
    I find some interesting posting in this forum. Thanks for keeping this forum to help windows/Lenovo community. I like to pick up the brain of this forum to resolve the black screen issue. I am not sure, whether it caused by virus. I use Microsoft Security Essentials. I am not able to run this in command prompt.
    I started my laptop this morning & login screen showed up. Once I entered my login credentials, I heard the sound that usually plays once a login is successful, but I ended up with a black screen. After this occurred, I had to hold down the power button to manually shut down the computer. Once I started it up again, I was prompted to do a system repair, which eventually ended up with all successful outcomes, but I now have a black screen with a cursor before the login screen now. I have no idea what caused this to happen. My laptop is a Lenovo Ideapad Model Z580 (500 GB HD, 6GB RAM).
    I am not able to get into safe mode or any other mode, which all leads to a black screen described above. I am able to use the "Repair Your computer" tools after pressing F8 during booting only . All other options leads to Black screen with cursor in the middle
    Last Known Good Configuration leads to same
    Enable Low Resolution Video (640x480) leads to same My Z580 is not responding to CTRL+ALT+DEL Windows Logo keys as well.
    **** I tried SAFE Mode. It loaded couple of drivers and paused at CLASSPNP.SYS load. It went to Black screen with cursor at center.
    I am able to invoke control pannel from Command prompt of working PC by typing control.
    Z580 PC is not responding to control from command prompt (under Repair Your computer)  either.
    Z580 is able to use the "Repair Your computer" tools after pressing F8 during booting .
    Under local user login it provided Start Repair option. As I pick this option, I got the following. Problem signature
    Startup repair offline
    1 - 6.1.7600.16385
    2 -
    6.1.7600.16385
    3 - unknown
    4 - 21200332
    5 - autofailover
    6 -
    4
    7 - NoRootCause
    os v - 6.1.7600.2.1.0.2561
    locale id – 1033
    Under Admin user login, it provided system recovery options. It is not picking up the recovery point created a while ago.
    Windows Memory Diagnostics is not launching and shows a black screen without cursor.
    I am able to get into command prompt. I tried the following there.
    I am not able to run cmd as admin
    I reviewed the past posting of this forum on this subject.
    Windows 7 boots to an unresponsive black screen with mouse cursor...
    System File Checker: Run sfc /scannow & analyze its logs in Windows 7 / 8
    Windows Resource Protection could not start the repair service
    How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program generates in Windows Vista
    Force SFC to Run in Windows 7
    Windows Resource Protection found corrupt files but was unable to fix some of them
    SFC /SCANNOW showed up
    "Windows Resource Protection could not start the repair service
    I did "net start trustedinstaller"
    "Windows Resource Protection detected pending repair restart the computer"
    I ran repair options using sfc /scannow /offbootdir=x:\ /offwindir=D:\windows
    and got "Windows Resource Protection found corrupt files but was unable to fix some of them "
    I did findstr /c:"[SR]" %windir%\logs\cbs\cbs.log >sfcdetails.txt I will be glad to attach the zip file that contain CBS.LOG & [SR] tag extract (xxx.txt).
    I did not any find ERRORS there, SFC ended with message saying "found corrupt files but was unable to fix some of them" . It is misleading. There is no [SR] tag pointing to corrupt files. Does SFC through false positive like this?
    I ran chkdsk. ResultsFile verification completed.
    0 bad file records processed.
    0 EA records processed.
    CHKDSK is verifying indexes (stage 2 of 5)...
    Index verification completed.
    0 unindexed files scanned.
    0 unindexed files recovered.
    Windows has checked the file system and found no problems.
    0 KB in bad sectors.
    Failed to transfer logged messages to the event log with status 50.
    It is puzzling me.
    Thanks for helping.

    I tried these steps 8/7/2015. I ran chkdsk. Results for D:\
    File verification completed.
    0 bad file records processed.
    0 EA records processed.
    CHKDSK is verifying indexes (stage 2 of 5)...
    Index verification completed.
    0 unindexed files scanned.
    0 unindexed files recovered.
    Windows has checked the file system and found no problems.
    0 KB in bad sectors.
    Failed to transfer logged messages to the event log with status 50.
    Updated on 8/7
    ============
    Here are my HDD config:
    Volume ### Ltr Label Fs Type Status Info
    Volume 0 F WDO_Media64 UDF DVD- Healthy
    Volume 1 C NTFS Partition Healthy
    Volume 2 D Windows7_OS NTFS Partition Healthy
    Volume 3 E LENOVO NTFS Partition Healthy
    Volume 4 G FAT Removable Healthy
    Volume 5 LENOVO_PART NTFS Partition Healthy Hidden
    I ran CHKDSK /F /X for C, D, E. All resluted to "Windows has checked the file system and found no problems."
    F8 ===> Repair Computer===> Command Prompt ===> Works OK
    F8 ===> Repair Computer===> Start up Repair ==> Results into "Startup repair could not detect a problem"
    F8 ===> Repair Computer===> System Restore ===> "No restore points has been created on yout computer system drive"
    F8 ===> Repair Computer===> System Image Recovery ===> "Windows cannot find a system impage on this computer"
    F8 ===> Repair Computer===> windows Memory Diagnostiyics ===> "Black screen with Cursor in the middle"
    After getting into Command prompt
    I run net user
    User accounts for \\
    Administrator Guest
    The command completed with one or more errors
    It did not list other users in my laptop. I do not know why? I tried under F8 ===> Repair Computer===> Command Prompt ===> Works OK
    Here is the result:
    - Boot with Last Known Good Configuration (F8 menu) ===> Black screen with cursor in the middle
    - Restore to a prior date (System Restore) - System Restore ====> Already reported in previous reply
    - Try a clean startup Troubleshoot Application Conflicts by Performing a Clean Startup results in
    Clean Start up
    D:\Windows\System32>runas /user:administrator msconfig
    Enter the password for administrator:
    Attempting to start msconfig as user "MININT-84TH5FG\administrator" ...
    RUNAS ERROR: Unable to run - msconfig
    1060: The specified service does not exist as an installed service.
    - Try loading defaults in BIOS - F2 ==> f9 ==> f10 ===> Black screen with cursor in the middle
    Check if explorer.exe is running and start from CTRL+ALT+DEL (task manager - new task) ===> CTRL+ALT+DEL not responding
     Is anybody in this forum point me to fix? Thanks for looking into this issue. 

  • TS1702 Downloaded Air Supremacy game app and only get company logo or black screen before iPad returns to home screen. Checked iPad and app up to date, no better. Any suggestions?

    Downloaded Air Supremacy game app and only get company logo or a black screen before the app closes and goes back to my home screen. Checked that iPad and game are latest versions of software and restarted the iPad still with no luck. Any suggestions.

    Have you tried a Reset...
    Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
    http://support.apple.com/kb/ht1430

  • Just tried setting up bootcamp on MacPro. Computer now boots to white screen before going to black screen with curser in upper left corner. Can anyone get me back to Mac operating system so I can start over again?

    Just tried setting up bootcamp on 2014 MacPro 13" laptop. Computer now boots to white screen before going to black screen with curser in upper left corner. Can anyone get me back to Mac operating system so I can start over again?

    Hi there rjr25350,
    You may find the information in the article below helpful.
    Boot Camp: Windows installation boots to black screen with blinking cursor
    http://support.apple.com/kb/TS4536
    -Griff W. 

  • Ipod Touch, black line on the screen

    Hello.
    I recently went on holiday to Corfu. I took my ipod with me, and while there, noticed one day that it had developed a black line across the screen. Even when turned off, you can still see it.
    It doesn't effect the touch screen from working, it just doesn't look so good.
    Is there a way to fix this?
    Thanks

    You may want to remove the Invisible Shield from the unit before taking it to the Apple Store. If they end up giving you a new touch, they likely won't replace/reimburse you for the Shield. If you have the Shield removed, at least you stand a chance in getting it replaced by sending it back to Zagg (you need to send your original Shield back to them to get a replacement). You can just send it back as being damaged and should get a brand new replacement which you can then use on the new touch. You cannot re-apply an already used Shield.
    Tip: if you get a new touch and are waiting for a replacement Shield, keep the original protective plastic film on the touch until you get the Shield. I'm sure you know that the back of the touch will get scratched if you even look at it the wrong way.

  • 15" i7 Macbook Pro from early 2011.takes the mac laptop two or three tries to boot successfully. It would turn on, show gray screen, shut down, turn on again, show gray screen, shutdown, and then turn on, show gray screen, before it can finally get

    Hello All,
    I have a 15" i7 Macbook Pro from early 2011. The past few weeks, it has been getting increasingly difficult to get on my computer. It takes the mac laptop two or three tries to boot successfully. It would turn on, show gray screen, shut down, turn on again, show gray screen, shutdown, and then turn on, show gray screen, before it can finally get to the dark gray log-in screen. Even when I finally get logged in to start working, thinking it would be okay now, it shuts down randomly.
    I've ruled out the possibility of a software problem because I've just done a clean re-install of Mac OS X Mavericks on my computer just yesterday.
    I did upgrade the RAM recently, about a month and a half ago, from 4GB to 16GB, I went to the apple store four days after that upgrade to have them do a hardware test, and clean the inside of my laptop, which helped with previous heat issues. When they did the hardware test, the hardware was all registered as fine from their system.
    I've tried resetting the SMC, PRAM, and doing the internet recovery hardware test, but to no avail. I thought I could at least find out what parts needed to be replaced from the hardware test but it seems that when the hardware test is almost finished, the computer just shuts down, So I am unable to see the results.
    My computer is also having battery issues, under battery condition, it says "replace now," parts have been ordered, waiting for arrival. But if the battery health is low, it should still boot up fine, it would just hold a significantly less charge.
    Could this be a hard drive issue?
    Has anyone had similar symptoms and how was it resolved?
    Does anyone know what I can do to alleviate this issue?
    I haven't had time to take it to Apple because I'm currently taking a 21 credit semester academically. I'm an art and design student so my computer is basically the bane of my existence. Help! Any constructive advice is welcomed!
    Thank you so much for your input!
    -Christina C.

    Problem description:
    The Hard Disk is failing.
    EtreCheck version: 2.0.11 (98)
    Report generated November 4, 2014 at 7:59:28 AM EST
    Hardware Information: ℹ️
      MacBook Pro (15-inch, Early 2011) (Verified)
      MacBook Pro - model: MacBookPro8,2
      1 2.2 GHz Intel Core i7 CPU: 4-core
      16 GB RAM Upgradeable
      BANK 0/DIMM0
      8 GB DDR3 1600 MHz ok
      BANK 1/DIMM0
      8 GB DDR3 1600 MHz ok
      Bluetooth: Old - Handoff/Airdrop2 not supported
      Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
      Intel HD Graphics 3000 - VRAM: 512 MB
      Color LCD 1440 x 900
      AMD Radeon HD 6750M - VRAM: 1024 MB
    System Software: ℹ️
      OS X 10.9.5 (13F34) - Uptime: 0:3:43
    Disk Information: ℹ️
      TOSHIBA MK7559GSXF disk0 : (750.16 GB)
      S.M.A.R.T. Status: Verified
      EFI (disk0s1) <not mounted> : 210 MB
      HDV4 (disk0s2) /  [Startup]: 749.30 GB (712.10 GB free)
      Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
      MATSHITADVD-R   UJ-898 
    USB Information: ℹ️
      Apple Inc. FaceTime HD Camera (Built-in)
      Apple Inc. BRCM2070 Hub
      Apple Inc. Bluetooth USB Host Controller
      Apple Inc. Apple Internal Keyboard / Trackpad
      Apple Computer, Inc. IR Receiver
    Thunderbolt Information: ℹ️
      Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
      Mac App Store and identified developers
    Kernel Extensions: ℹ️
      /Library/Application Support/Avast/components/fileshield/unsigned
      [loaded] com.avast.AvastFileShield (2.1.0 - SDK 10.9) Support
      /Library/Application Support/Avast/components/proxy/unsigned
      [loaded] com.avast.PacketForwarder (1.4 - SDK 10.9) Support
    Launch Agents: ℹ️
      [not loaded] com.adobe.AAM.Updater-1.0.plist Support
      [loaded] com.avast.userinit.plist Support
    Launch Daemons: ℹ️
      [invalid?] com.adobe.SwitchBoard.plist Support
      [loaded] com.avast.init.plist Support
      [loaded] com.avast.uninstall.plist Support
      [loaded] com.avast.update.plist Support
      [invalid?] com.perion.searchprotectd.plist Support
    User Launch Agents: ℹ️
      [invalid?] com.avast.home.userinit.plist Support
      [loaded] com.google.keystone.agent.plist Support
      [invalid?] com.jdibackup.ZipCloud.autostart.plist Support
    User Login Items: ℹ️
      None
    Internet Plug-ins: ℹ️
      AdobePDFViewer: Version: 10.1.1 Support
      QuickTime Plugin: Version: 7.7.3
      JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
      Default Browser: Version: 537 - SDK 10.9
    User Internet Plug-ins: ℹ️
      TroviNPAPIPlugin: Version: 1.0 - SDK 10.9 Support
      Google Earth Web Plug-in: Version: Unknown
    Safari Extensions: ℹ️
      Avast Online Security
      Trovi Search for Safari
    3rd Party Preference Panes: ℹ️
      None
    Time Machine: ℹ️
      Time Machine not configured!
    Top Processes by CPU: ℹ️
          16% mds
          7% WindowServer
          1% loginwindow
          1% fontd
          1% com.avast.daemon
    Top Processes by Memory: ℹ️
      120 MB com.avast.daemon
      86 MB Google Chrome
      52 MB Finder
      52 MB WindowServer
      41 MB Google Chrome Helper
    Virtual Memory Information: ℹ️
      13.45 GB Free RAM
      1.34 GB Active RAM
      944 MB Inactive RAM
      1.43 GB Wired RAM
      1.11 GB Page-ins
      0 B Page-outs

  • HT3771 Previewing a document in full screen before printing?

    How do i preview a pdf doc in full screen before i print it (or any document for that mater)?
    I need to check that i can see all the pages before i print it, as i am printng 6 slides on one page.

    Welcome to Apple Support Communities.
    There are lots of useful tool 'buttons' available in Preview that are not included in the default toolbar.
    Open a multi-page document in Preview, and then select Tools, Customize Toolbar.
    I find Print, Actual Size, Zoom to Fit, and Page (number) to be useful when viewing, editing, and printing multi-page pdfs.
    Be sure to drag the lower left corner of the pdf Preview window to full size or click the double-arrow to see all the tool buttons you've added.
    If you view a multi-page pdf with the Sidebar visible in the right column, you'll have the advantage of seeing page thumbnails and still able to check the full-size document in the left window.
    I use the Actual Size button to quickly zoom the left window, but you can also click the '+' button to increase the document to 100% size, to verify the contents of each page.
    Clicking the 'Print' button seems to take away all of that, showing only a thumbnail of the each page again.
    BUT...
    click the pdf button at the bottom left of the screen, and select 'Open PDF in Preview'
    I know this seems redundant, but it reopens the document in a scrollable (6-image per page) view where you can still zoom AND has a 'Print' button at the bottom that will start the printing immediately, once you're satisfied with the result.
    Hope that helps.

  • White/black stripes on my screen for a few seconds on my Macbook Pro Retina

    Hello,
    Sometimes there appear on white/black stripes on my screen for a few seconds. There isn't a specific programm or anything when he does that. It comes and it goes. I don't know if it's serieus problem. Do somebody know what to do?
    Thanks

    Hi there,
    I would recommend taking a look at the troublehsooting steps found in the article below.
    Mac OS X: Gray screen appears during startup
    http://support.apple.com/kb/ts2570
    -Griff W.

  • Windows 7 boot camp screen goes black after windows startup screen!!!!!!

    A few days ago when I tried to start my MacBook Pro in windows 7 (enterprise) I encountered a completly black screen after the startup screen.
    1) Choose start in Windows 7 from boot camp menu (holding option after starting up computer)
    2) Windows start up screen would appear and finish
    3) For a very brief second my cursor pointer would appear and login screen would flash onto the screen, then the screen would go black
    BUT
    I CAN boot windows 7 in safe mode
    The computer is still on when screen goes black (fan still running and i can use keyboard commands to shut down the computer)
    I've been searching the Internet for DAYS to no avail
    PLEASE someone help me....... ive already tried the sfc /scannow and dskchk commands in the command prompt window

    Win 7 Enterprise is not supported by Boot Camp, you may or may not get it to work reliably, (I would not bother to try)
    Read this document then pick a supported version of Windows for your Mac.

  • An insect got behind the screen of my MacBook and has since died, leaving a black dot on the screen. As this is a sealed unit the insect cannot be removed, any ideas.

    An insect got behind the screen of my MacBook and has since died, leaving a black dot on the screen. As this is a sealed unit the insect cannot be removed, any ideas.

    I believe your only option will be to get Apple to replace the screen for you, which won't be cheap.  If the machine is still covered under warranty, you could try to push the case that the screen must be defective for a bug to get in there.  Apple has been known to do free out-of-warranty service in some pretty unbelievable circumstances, that that is at their discretion, so be very pleasant and polite so they'll like you and want to help you out.    But be prepared to have to pay for the repair.
    Good luck!

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