Black Screen - Broken Screen or Problems with OS?

Dear all
I'm really hoping someone can help
My Q10 went black screen on Saturday and just turned itself off.  I didn't drop it, but remember using it in a garage about 30 minutes earlier for a 5 minute call, and recall that the phone had gotten quite hot.  But i had let it cool (didn't use it) afterwards.
I read through a few forums and tried a few battery pulls - no luck.  I tried leaving the battery out overnight to reduce residual power - no luck.
All i could see to this point was when i pressed power on, the red light would come on briefly and nothing then appeared on the screen.  Occasionally i do get the red light as if a message was there.  but nothing was working
So i thought i would take the plunge on Monday and connected to Link, where Link recognised the phone and i was able to perform a back up of files etc. i had done it recently anyway, so wasn't too worried.
Then i decided to reload the software via Link.
First attempt was unsuccessful, but second attempt, Link updated Link software, then updated device software, removed data etc.  But then i got a message saying "device setup incomplete - Disconnect device from computer, and complete setup app on my device, then reconnect'
the problem is, i still have a black screen and no amount of swiping etc brings it back to life.
Does anyone have any thoughts about next step?
I'm thinking
a) Screen is broken (maybe it overheated)
b) Maybe i should use an autoloader to reinstall OS - problem is i'm not sure what software version i was up to
c) Maybe i should listen to someone in this community who might have an even better idea or experience with what i am going through.
the only saving grace is that i had my phone on silent, so its not buzzing etc everytime something happens!
Thanks for your help
Hugh

I've got a similar problem: I had it working, but had terrible sound problems with various components (DVD etc). I updated my HK firmware and that seems to have fixed all the problems with the other components but create new ones with ATV2. I'm running HDMI 1.4 from the ATV2 to the HK 255 amp, and no matter what I try and do, I can't seem to get any picture OR sound...
Does anyone know of a solution?
thanks

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